hi ms. williams, i hope this message finds you well. this is regarding your roadside assistance request. the tow service is expected to arrive in approximately 60-90 mins. please reach out to the towing company for updates. vendor name: alfredo towing phone number: (813-703-7115) if you have any questions or need additional support, feel free to contact us. best regards, if you have any questions or need additional support, feel free to contact us. best regards, fleet and maintenance support p: 1-888-524-8449 w: www.joinbuggy.com e: support@joinbuggy.com so i benning waiting for a call, a text anything 4 hours now nothing instead i call him and he knows telling me what time it is hell i know what time it is i been waiting on a reach out from you 6 hours now then he ask me where i'm located i tell him he says ma'am we don't do that area. ok bring me i understand that you want go far that's fine but why you didn't call me or either text me and say ma'am we don't do that area you'll have to tell them to get you someone else and i would have been fine with that for real instead you leave me on the side of the road telling me you didn't get that call yes you did that's why this fleet company sent the info. but keep being you , god does the punishing for his people. read more

Great experience with my driver, Joan, and the dispatcher. They called right away, verified the details, and arrived within the timeframe they'd advised. As a passenger during the tow, I appreciated how carefully Joan handled my vehicle, both loading it onto the truck and unloading it. Thank you!! read more

I have no problem giving these guys 5 Stars. The truck arrived within 30 minutes; driver was friendly; and truck looked well maintained/professional (well...as professional as possible when you have a goblin-like character stenciled on your door). After he arrived, the driver asked a few questions to determine if it needed a tow or a quick fix (which would cancel the tow). If it was all about money, he would just hook & dash. When it comes to towing services in general, it's tough to get a good rating. I imagine Repo's and illegal parking drag ratings down. No one likes a tow company - until you need one. I'm not planning on being disabled on the side of the rood any time soon. But if it happens, I'll call Alfredo's Towing. read more

Edgar and Jomar towed my truck today. They were professional, courteous and very helpful. I wouldn't hesitate to use Alfredo Towing again.

I was stranded on the side of the interstate with my truck and called the company at 8:10 pm, was quoted $120 for an 8 mile tow back home. I was told I would get contacted by the driver with their ETA but didn't get contacted until 9:08 pm. The driver gave me an ETA of an hour to an hour and a half. The driver arrived at 9:50 pm. Getting the truck ready, the driver notices the wheel is off and says that it's an extra $125 fee... $50? Fine but $125? For what exactly? I offered to put the wheel back on to avoid the fee and the driver said it wouldn't hold up. The fee was not negociable and some how cost more than the tow itself. All the driver did was improvise and tie the strap to the frame of the truck... which apparently costs an extra $125. So $245 for an 8 mile tow with a small additional effort of tying a knot around a frame. I understand additional fees for inconvenience or work arounds but the driver did not have to do anything differently than he would have had the wheel been on and the company being unwilling to work with someone that had already waited almost an hour to be towed, being in a sticky and quite expensive situation with their car trouble, by at least compromising with the fee left a bad taste in my mouth. The company came off as greedy and inconsiderate to their customer, the fee was 100% unreasonable and so were they. Clearly this company has an integrity issue and struggles with customer service which shows in how they respond to their customers reviews. read more

Alfredo Towing - Towing Near Me

Alfredo was called through my insurance because my car wouldn't start, but they were super helpful! Brian was who came to help, and he was super informative, and nice while instructing me on what to do, and how to get my car on the truck. read more

rude and unprepared and couldnt even get the job done, count on insurance to send the worst towing company. of them all

If you could give a zero , I would. Although the young man driving truck was very nice, dispatch uncooperative. Rental car company sent them to bring car and me back to airport. An hour wait for truck. Understandable? But half way there attempting to send truck 25 minutes in wrong direction first to pick up a second car? UNACCEPTABLE Dispatch claimed driver HAD to get other car. Recontacted rental customer service. Guess they twisted an arm, went directly to the airport. All in 3 1/2 hour waste. read more

Needed a tow from I-4 to a repair shop with 2 older physically challenged parents. Miguel showed up 20 minutes ahead of schedule and helped them in and out of the truck while my sister and I Ubered over. read more

Driver does come within 30 minutes for the pickup, and implies he's going to take my car straight to the dealership - but instead disappears for 3 hours while I'm waiting at the dealership for my car to arrive. Luckily I was able to keep busy by calling to cancel all my doctor appointments and apologizing to my family for missing after school pick up. Driver did not contact me and office dispatch kept giving me the run-around...ultimately hanging up on me and sending me to voicemail instead of actually dealing with the problem and explaining to me where my property was. No one expects a tow service to operate like a white glove hotel, but the level unprofessionalism was astounding. read more

This was a AAA tow service. To begin with they were over an hour late. When they arrived, they blamed it on a previous tow that slowed them up. In addition, they had a car on the flat bed hauler so my car was hoisted on the back. Then, to my surprise, I received a toll enforcement invoice in the mail for use of the toll road on the day of the tow. Two problems, 1-the toll road is not between me and the repair shop, 2-the invoice was for 4 axles which means I was charged for the entire tow, to include the tow truck. The toll enforcement picked up the tag they could see since it was blocking the tow truck. $10.93 which is not the point! The point is that the tow driver did not take my vehicle direct and how many times does this company do this to avoid paying tolls? read more

My husbands 1986 k5 blazer that we were in the middle of restoring (we're in the middle of moving it to another shop) was picked up by Alfredo's towing 2/14 On the way to my home, the driver ran over a tree stump and the truck fell off of the flat bed. Why was it not secured properly is a question for the driver. Now no one from Alfredos towing is answering our calls or texts. read more

Alfredo Towing - Top half of the truck - Towing Near Me

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My car had some electrical problem and was bascially dead. No way to get it started to move it out of the garage and taken to LandRover. Alfredo Towing was called by Landrover Roadside Support on my behalf and I got a quick call from Victor who promised to be at my house within 30 minutes. I was impressed because AAA was going to be more than an hour. Victor showed up as promised and was awesome. Extremely nice and made me very comfortable with the situation. He was able to get the care started and moved so it was possible to go on the flatbed. Needless to say I was very impressed with the service I received and would refer Alfredo Towing to anyone needing towing services. read more

Alfredo Towing - Victor from Alfredo Towing to the rescue! - Towing Near Me

These guys picked up a tow job from my roadside assistance and saved the date after Safely Towing failed. Alfredo's team called me 10 minutes after picking up the job and had someone picking up my car about half an hour later. This company took care of me in under 40 minutes from beginning to end. Safely Towing left me stranded for over 2.5+ hours. DO NOT USE SAFELY TOWING - USE ALFREDO TOWING. read more

My daughter went to a wine tasting event and was pulled over by a hills county sheriff. Alfredo's towing was called to tow her car do the sheriff accusing her of DUI when she had 3 glasses of wine over a 2 yr period. So I called Alfredo's to recover my car in the following day which was Saturday. I was informed that they were closed until Jan 1st which was 4 days later. I assumed that because it was not available for pick up that I would not be charged for storage. But when my wife and I went to pick it up they said that will be $465 dollars. Towed the car less than 3 miles and was a simple compact Mazda 3. So very light weight. I wouldn't use this company for any of your towing needs. They are crooks and prey on people's misfortune. Then 7 days after I picked it up we received a certified letter that my car would be going up for auction by February 3rd if not picked up by then. Thieves. read more

Dispatch was horrible lacked communication. Young girl lacked basic proper communication skills. The owner claim 30 minutes on their pick up time here on Yelp They will purposely delay your service without communicating. I don't think it was the owner himself but the workers that showed up for my tow were extremely rude after being almost 3 hours late And they refused to tow due to some miscommunication on their end on what was actually needed to tow my lifted Jeep. Ended up wasting 3 hours waiting for them and to top it off not even get serviced. Just unacceptable. These are young guys trying to make it in the business world. I get it we all start somewhere. But the continuous negative reviews confirms the integrity of this business. read more

My insurance company called them at 10 AM to get a tow truck to my home. It's now 3:31 PM. I called Alfredo to find out what was going on. They were extremely rude; they just said "that was cancelled, call your insurance company". My insurance company just tried to find out what happened. Apparently ALFREDO took it upon themselves to cancel this on their own and NEVER told anyone at the insurance company. What a waste of a day over something so stupid. No communication, no customer service. UPDATE: got a private message from these guys, trying to blame the insurance company, because they had "notified them". Uh-uh. My insurance company is USAA. They have been nothing short of awesome in 40 years. If they had been notified, USAA would have been on it immediately. The other tow truck company that they scrambled to get, Tow Pros, was extremely pleasant and professional. They got right on this. The driver was awesome. He explained to me than many shady companies do this because they pay their drivers on commission. When that happens, drivers will refuse pick ups and people get stuck on the side of the road for hours. Shout out to Tow Pros! Shame on Alfredo. read more

I DO NOT RECOMMEND THIS COMPANY! Horrible customer service, horrible management and overall a poorly run company. Not only were the staff not on time but they lacked communication and common courtesy to communicate with me. Once arrived they were extremely unprofessional and rude. I would recommend doing more research and selecting another company! Don't waste your time dealing this sad excuse of a company. read more

My experience with Alfredo Towing was horrible. I was left waiting for 5 hours! It wasn't until 2am when they finally showed up. There was absolutely no communication from them about the dispatch delays. I only got an update when I called each time they missed their latest promised ETA. And every time they assured me someone was on their way and only 20 min out. And each time that turned out to be a lie. I was left with the impression that they wouldn't have even ever shown up at all if I hadn't kept calling them. I had no choice of tow company, as the towing service was arranged through Hertz for a rental breakdown. If you have a choice, don't choose Alfredo. read more

Francisco was a life saver last night. AAA left us sitting with two flat tires for almost three hours and after calling AAA and receiving two automated calls saying due to high volume of calls our pickup will be delayed. We called Alfredo towing to rescue us. Francisco was professiona, friendly and understanding of my frustrations, very nice gentleman. He kept me posted once her dropped my car off. Thank you Francisco and Alfred Towing! Sincerely, The Tacey family read more

Driver Miguel transported my G wagon. He was extremely professional, very careful and detailed. If I ever need future services, I will definitely request him and recommend him to others. read more

Absolute nightmare and disrespectful staff. The only reason I gave this a 1 star is because zero wasn't a option Here are photos of the 1986 K5 blazer My wife purchased and was having restored as a gift to me after retiring from the military. We hired Alfredo Towing to move it from one location to another on 14 February 2020. The driver failed to properly secure the K5 and we are now left with a mess after it fell off the flatbed. The driver immediately said, "it's not his fault" and refused to accept responsibility. After an hour of pulling it out of the Ditch on its roof, the driver pulls it to the center of my driveway and leaves it upside down. After numerous calls and texts to the owner the only response we have received was, "see you in court bitch"!! read more

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This is the worst towing company ever!!!!! They are highly unorganized. They do not retake responsibilities for their actions when they're wrong. They give you a times and when they're not on time, they keep giving you different times not holding anyone responsible. I called them 24 hours in advance for a tow the next day they didn't show up at the appointment time then when asked if someone coming, they told me 30 minutes three different times. I missed my appointment to get my car serviced. I am a single mother with kids that needs a car. They made me miss my service appointment. I was also hung up on by an employee. This is the worst towing company. DO NOT EVER USE THIS COMPANY!!!!!!!! read more

My car was stopped at a stoplight and a tow truck hit me from behind. I tried to get insurance information from them and had to get an attorney to find out that Alfredo Towing Service does not have insurance. I got a quote for almost $10,000 of damage and sent it to them. I have now been calling, emailing, leaving messages and can't get them to respond to me. I would definitely not recommend anyone risk their vehicles with them until they can prove that they have insurance. read more

Should have read the reviews first. After several texts giving me bogus times, I called another company. Apparent they don't know how to run a business read more

I want to specifically recognize the tow technician Francisco. He was polite, professional and efficient. No issues whatsoever. The service really was appreciated. Nowadays everyone is short staffed due to the pandemic so thank you again Francisco for showing up and showing out. 10/10 recommend. Your effort doesn't go unnoticed. read more

Ppl are scam artists, time wasting sob.. waited a whole day, to be haggling with a driver when specs and price agreed upon earlier this morning...Who in the fk is going to give up a running vehicle for less than 300.00 8hrs later...I may have lost my other vehicle waiting for this nonsense... DO NOT DEAL WITH THIS COMPANY read more

Alfredo Towing Company is absolutely atrocious. When I called I was guaranteed 30 min, Yari told me that the driver was going to get to me in 15min. Got a call from the driver then telling me that he was told he needs to move a different car and there was another tow truck closer to me. After calling the company twice to get an update on the new driver Yari sent us to voicemail twice. The new driver called and stated that he was 30 min away; also meaning the guarantee of 30 min was untrue but i am now sitting on the side of road for an hour and 15 min. When Yari called back giving me an update she lowered the price by $5 for the inconvenience. I asked to speak to management and was told he wasn't available but she could call for me? Makes sense. Horrible company,30min guarantee was a lie and Yari was very disrespectful by speaking over me. Never again! read more

These people are very unprofessional and have No regard for other people's property. They picked up a vehicle from someone else and tore up my buddies yard. After multiple attempts to try and get this fixed they still have refused to do anything to make it right. read more

Alfredo Towing - Towing Near Me

Lucky for me my car trouble happened at home, because they texted me 3 different times telling me my driver was 30 minutes away. The 4 driver called to tell me he was 49 minutes away and wanted to know if I still wanted him to tow my car. I advised him no that I will contact AAA for a tow. They then had dispatch call to see why I canceled and she proceeded to tell me how terrible their automated system is and how it assigns tows to drivers on there day off. And that's what kept happening to me. Needless to say I didn't end up using there service because they are incapable of showing up. You're better off walking then calling this company. read more

The company alfredos junk cars sent their truck to come get our car ... told us he'd give us 250 cash over the phone .... when he got here he then offered us only 150 stating we told him it was a VW beetle .... we told him it was a VW golf DIESEL ... I guess he must've mistaken diesel for beetle ???? I told him I specifically told him it was a golf diesel ... and we weren't interested in 150 so then he started ranting and raving and cussing and swearing so I hung up then he started texting me NASTY messages .... I'm amazed a company like this can stay in business !!!! Yelp had to remove my photo but it showed the nasty message they sent me .... called me a b*tch and c*nt .... read more

Just got my fiancés car dropped off at the location requested by Alfredo's towing -- extremely impressed! I called around to 15 - 20 different towing companies of which charged way too much or didn't answer phone/return phone calls. Alfredo's Towing was quick, priced well, and professional. No issues whatsoever -- read more

I recently called Alfredo Towing I was surprised by has fast my requests was completed. Melvin was fast, efficient and very professional. I will be calling Alfredo for all my towing needs and requesting Melvin. read more

We recently had a tire blow out in Sarasota and called AAA. For some reason they called Alfredo's Towing to come down, all the way from Tampa. Boy, were we glad they did. The driver, Nick, was courteous, friendly, and professional and the truck was extraordinarily clean. He towed our vehicle (and us with him) to Costco, about 5 miles away. The ride was pleasant and he went out of his way to be helpful to us. We would use Alfredo's Towing in a heartbeat. Thanks, Nick and Alfredo's!! read more

They towed my trailer after it was totaled on I-75. I had to pay 740 dollars up front. I have attempted to get a detailed receipt for my insurance since then. I was told today I can't have one per ALFREDO. Waiting on Alfredo to contact me. read more

$321for 7 miles....I wish I could give them 0 stars! DO NOT USE THEM UNLESS YOU WANT THEM TO HOLD YOUR CAR HOSTAGE! AAA sent them to me and they neglected to tell me there would be an overage fee of $46. I told them I wouldn't pay until I contacted AAA to confirm. They said "so you are refusing to pay". I said, "yes" until I confirm with AAA. It took me a half hour to get through to AAA. They confirmed that there would a 7 mile overage charge. When I called the tow company back they said that since I refused to pay, they had towed my car to the impound lot so now it would cost me $321 and that if I didn't pay it, they would impound and I would have to pay impound fees and they threaten to take my car to Georgia. I paid by credit card, because I felt at this point I had no other choice, and confirmed that the transaction had gone through. They sent me a receipt. I then got a call from someone identifying themselves as a supervisor telling me that I would have to provide a copy of my drivers license to them or else they could not except the credit card charge. I explained that the credit card charge had gone through already and they said they could not accept it and that I would have to pay cash. I had to leave work and go meet the tow truck driver at the original location he was supposed to drop my car. They refunded the credit card charge and I had to pay $321 cash. In the meantime I had called AAA and AAA was embarrassed by their behavior and told me they would refund me because of the unprofessional nature. I have encouraged AAA to no longer do business with this unprofessional operation . $312 for 7 miles read more

Alfredo Towing - Car held hostage by Alfredo's towing after I paid $321 for 7 mile!!! - Towing Near Me

These guys flipped on their bright bed lights on I-4 west in Plant city at 10:30 at night blinding everybody! They were blocking the left lane at 75 mph, nothing on their truck bed. Feel sorry for the guy directly behind them! I was car number two, and I know I was blinded. Not only rude, but illegal. read more

This is a horrible comany with rude employees. Called the office regarding tow truck blocking parking lot. Management doesn't care. Would not recommend this company for anyone and am currently trying to find out how to lodge a complaint with DOT. Horrible, horrible company b read more

What a sweet guy Alfredo is! Gave me a great price and the service was excellent. A very caring young man. Wishing him best wishes in life. read more

horrible service, i do not recommend this company at all! spoke with mario the manager and got hung up on, and basically told to do what i gotta do but he wont be responsible!! wouldnt even allow me to finish exlaining what the problem was that i was complaining about just continued to cut me off, talk extremely rude and hang up before blocking my number. read more