1. Angel and Sons Towing

0

Brandon , FL

Angel and Sons Towing

4.4 (8 reviews)
Open • Open 24 hours

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Services - Angel and Sons Towing

Car towing

Vehicle towing

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Tire Kingdom

Tire Kingdom

(47 reviews)

Brandon

Good pricing on tires and service needs. Nice helpful…read morestaff. Clean shop and restroom. Easy scheduling. Open on Sundays.

I visited Tire Kingdom at 1527 E Brandon Blvd on Monday, August 31, 2026. A question about making…read morean appointment turned into an employee repeatedly shouting at me and slamming a door. I had ordered a Continental run-flat tire by phone the day before and was told it would be available Monday. At noon, Shelby, the manager, said it had not arrived and promised to call when it did. When she called around 3 p.m., I asked whether the tire could be installed quickly if I came in. She said yes. I arrived around 3:40 p.m. and was told it would be about an hour. I asked Shelby whether making an appointment would be a better option. An employee named Ryan interjected and began shouting, "This isn't Chick-fil-A." He said the tire could not be done instantly and that an appointment would take the same amount of time. I explained that at my previous Tire Kingdom visit in April, I had made an appointment and the tire service was completed in under 20 minutes. I then sat down and asked Shelby whether she understood my question. She said yes. Ryan again yelled, at the top of his lungs, "This isn't Chick-fil-A," and repeated that it would take the same amount of time. He appeared angry, and I felt very uncomfortable. He then went through a door marked for employees only and slammed it so forcefully that the television and wall display panels shook. Shelby deserves credit. She was wonderful, personable, and professional throughout, and maintained her professional charm in an uncomfortable situation. She explained that the store had been experiencing computer problems and that Ryan was having a rough day. She encouraged me not to take it personally and seemed to be trying to reassure me that this was not typical behavior for him. I appreciated her efforts. I understand that delays and difficult days happen. Customers should still be able to ask about scheduling without being shouted at. Because his comments were directed at me, it was difficult not to take the interaction personally. I would like corporate management to review any available surveillance footage and address Ryan's conduct. Shelby's excellent customer service should also be recognized.

Angel and Sons Towing - towing - Updated October 2026

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