I need to give props to Tatianna, she was incredibly knowledgeable and genuinely helpful, not only…read morewhen it came to explaining how to use our hot tub but easing my mind. Before speaking with her, I wasn't sure about my purchase or that I made the right decision on which unit or honestly even the right brand/store. Tatianna helped with my concerns and doubts with a level of patience and understanding I didn't expect, especially for her age. I'm not going to lie, after originally purchasing I shopped other stores and price was absolutely on my mind as I brought in prices and info sheets of other units I had seen. She actively listened to what was on my mind, went over everything I wanted to talk about, compared other models offering pros and cons for each, reassuring and knowledgeably addressing the issues. This after sale service made all the difference and I am truly grateful for her professionalism. Thank you Tatianna for putting up with me and taking your time to make it such a great experience.

I recently purchased my first hot tub from Sacramento hot tubs and could not have asked for a…read morebetter experience. The salesman Sean was knowledgeable and knew his competition. Pricing was good and included items others charge for, including an upgraded cover and cover lift. The delivery team of 3 was experienced and did an excellent job of navigating a tough path to the site. Once hooked up, I've been in it at least once a day. I've been very impressed with my overall experience to date!

The salesman told me I would receive my hot tub in about 2 weeks and after I purchased it it…read morechanged to a month. So I'm still waiting. They are very accessible before the sale but watch out after.

Every time we go in to this store the people are so helpful, kind and knowledgeable and I always…read moreleave feeling relieved that they had answers for me and are so helpful. Today it was Randy and he has assisted us in the past and he's awesome! If you've never been here, go! You won't be sorry.

Great service. Personable friendly. Always clean and on time. Checks all equipment. Keeps the pool…read moreand operable with no issues. Proactive vs reactive. Easy to reach and deal with

We have been using Rocklin Pool and Spa for a few years. They were recommended by our pool…read morecontractor. I'm very confused by this service. I have a hard time getting a straight answer when things are not going well. Our pool turned green this summer due to algae growth. We hadn't even swam in it. I don't understand how it got so bad if they are coming to test regularly. Then they charged us to get it back on track and it took over a month. I also am not convinced they come on a regular basis. It would be nice if they left a card to let you know they came and how your pool is doing so it doesn't get worse and you get charged more. Additional they only take checks which is annoying.

What a wonderful experience! Our showroom experience in the Folsom store was easy, informative, and…read morepressure-free. Thank you, Greg! Our hot tub was delivered Friday (flawlessly). Greg even checked in to make sure everything went smoothly. The electrician got it wired up Saturday (yesterday). My family enjoyed our first soak last night and it was pure HEAVEN!! Victor is coming out Tuesday to walk us through maintaining our hot tub. Top notch service all the way around! WORTH EVERY PENNY!!!

First time in 5yrs of ownership, my Hot Springs spa sprung a leak. Called The Hot Tub Store who…read morequickly arranged for a service appointment. Rainy, cold day... fully expected a cancelation/reschedule call. Nope. Benjamin called to talk through the issue and proactively assure that the service truck was stocked with materials that may be required to complete the job. Both Benjamin and Chuck showed up on time and were extremely professional and courteous. Their experience was evident immediately - not only did they quickly isolate my leak (which I'd have never found), they also addressed some other lighting issues I didn't even know I had. They also assessed my tubs chlorination levels and gave me some excellent feedback. Could not have been more impressed with both gentlemen. Benjamin and Chuck's performance and that of The Hot Tub Store Service Dept. was outstanding.

Stopped in to get Frog SmartChlor Ease replacement filters for our new Jazuzzi Hot Tub -- we just…read morepurchased our hot tub a month ago so it was cool to know that if we purchase our hot tub supplies here we also get 10% off -- they have a huge selection of everything outdoor at good prices and always have sales -- service is always spot on -- Highly recommned and hope they continue to be successfull!!!

Seth in sales was great. He helped us all the way through our spa buying experience and the set up…read moreas well. He has great videos he made which tutor you through setting up chemicals. Highly recommend him.

Hello, This store is outstanding. The outdoor furniture is out pure modern, sleek and of great…read morequality. The service provided by Kiera was also outstanding. It was a pleasure to have found this store. Will buy again once I get my next house. Philippe & Gabriela

My husband and I were in the area and thankfully I looked for yelp reviews for outdoor fueniture…read more Chantell greeted us and was AMAZING! Not pushy at all but we left within an hour with a beautiful outdoor table set. Great value, selection, and service!

I went through several pool service providers before finding Pool Tech Pros. They are great…read morecommunicators, show up when they say they will, do a great job and are not expensive. I cannot overstate how much they are recommended.

These guys do the bare minimum In my recent experience the past year or so I've used them. The pool…read morewas green yet they were supposedly coming every week. Well I had to hire another pool cleaner to temporarily get the pool right for a graduation party. Once the pool was back to normal I had to keep using pool tech pros because my landlord pays them to maintain the pool. Well, my pool sweeper recently broke last week. They assured me last Thursday they would come out today and fix it and yet nobody shows up. I texted the number and told them my problem again after they said they would show up today and my text gets left on read. The lady was very nice that I talked to, but they don't follow through with twhat They say they are going to do. nor do they communicate if they can't show up. Hopefully they step up to the plate. Otherwise I will just pay out of my pocket for a pool cleaner that can actually do the job.

My wife and I attended a Premier Pool Open House at their offices with the intent to just "to…read morelook". We met Jeremy and he gave us an idea of what to they do, what to expect, and some light design options from the showroom. He offered to visit our house to make measurements so that he could create some design mockups of possibilities. Within a week or two, Jeremy sent us a "first look". We asked for a few edits here and there given we had no ideas where we wanted to go with it as we completely leveled our existing yard and kept nothing. We were amazed by the first drafts given that we didn't think a pool would fit in our yard comfortably. Jeremy was extremely patient with the design iterations as we played around with ideas. The designs sold us and we were all in! Initially we thought it would take 6-8 weeks for permits to be pulled after we gave the green light to proceed. They ended up being approved in less than a week and we broke ground about week later. Premier was extremely fast with their team of contractors and subcontractors from demolition to full completion. From breaking ground to filling with water was less than a three-month turnaround. With several of those weeks the result of Christmas to New Year's vacation and time it takes for various components like decking or pool interior to cure. Premier was great with communication in terms of letting us know each morning who was coming on any given day. Usually we heard from Jeremy and our construction manager Teo a day or two earlier than Premier's automated emails on next steps. While Jeremy and Teo were clear, it was nice to receive the emails to make sure we heard everything correctly. Pros: Showroom has too many option to choose from! LOL! From textures to colors, there was almost too many. They even recommended visiting tile shops if we wanted to explore other colors. Jeremy was extremely polite and patient. He was readily available by both text and email for any questions we had. Teo was also great at stopping by to check on progress and see if we had any questions. He was also readily available by text message. We had them install a specialty BaduJet Turbo Pro. We pointed them to the website and they took care of all specs to fabricate the pool around it, all additional electrical work, and all additional plumbing. Recommendations for Premier: It would be great if some of the subcontractors were brought "in house" to provide full wraparound services. We opted to install tempered glass so that the pool could be enlarged and moved closer to the house. But we had to coordinate that on our own with a window contractor. We will use their subcontractor to install rock facades on our house. It would be great if they could have done in under the Premier contract at the same time they were doing the pool facades. I get it, they do pools, not houses. Premier took care of all the electrical, water, and gas hook ups that were related to the pool. We had to work with a couple of the subcontractors on the side to add additional sprinkler lines and move some electrical wiring on the side. Those also would have been great if it was done under the Premier contract as well. Premier's contractors and subcontractors obviously knew what they were doing so they pool just kind of came together. It would be great if Premier had a larger portfolio album of actual photos of pools so that we knew in advance what we were getting. We "trusted the process" and it all came together, but I could see some clients desiring to know more in advance. We subcontracted out the construction of a custom kitchen island because Premier doesn't build them (again, because they build pools), providing subcontractors provides another opportunity for Premier to be full service.

I had a great experience working with Sac Premier Pools from start to finish. The team was…read moreprofessional, responsive, and clearly knowledgeable throughout the entire process. From the initial design phase to the final build, they took the time to answer questions, provide recommendations, and ensure everything met our expectations. The quality of the work really stands out. The craftsmanship and attention to detail exceeded what we were hoping for, and the finished product turned out exactly how we envisioned. Communication was consistent, and any concerns along the way were addressed quickly and professionally. What I appreciated most was how organized and efficient the process was. They stayed on schedule as much as possible and kept us informed at every stage, which made the entire experience stress-free. I would definitely recommend Sac Premier Pools to anyone looking to build a pool or upgrade their backyard. They delivered a high-quality product and backed it with excellent customer service.

Here's Another Success Story - April 2026…read more Fast forward to April of 2026. My Mother-in-Law had a roof leak where we could not determine the source of the water, and neither could 2 different roofers. Drip, drip, drip, during any rain. Erik and Jordan to the rescue. Within 2 hours Erik and Jordan, working as a team, pinpointed the EXACT location of the leak. I highly recommend EB Leak Detection for their professionalism and their ability to find leaks that others can't. Thank you Erik, Rilyn and Jordan. Two Jobs, Well done... :)

Eric is simply Amazing! Had a 400 gallon a day leak in our pool. Eric arrived, did a full…read moreinspection, identified the leak and fixed it...within 2 hours. Now it doesn't leak even 1 gallon a day! Plus, he's super professional, knowledgeable and great guy who gave suggestions and preventative maintenance tips to keep our pool & spa in tip-top shape. I would give him 10 stars if I could. Thanks again, Eric. You rock!

We like coming to this location even though it's a bit farther than the Roseville location it is…read moreright off the freeway. The store seemed bigger, well-organized, and well- maintained. We were able to find everything we're looking for. Friendly and knowledgeable staff all around. Good customer service made our shopping experience more pleasant.

Josh just delivered my trees and plants and he is fantastic! He took great care with them and was…read morevery helpful! Thank you!