I brought my laptop here because the sound stopped working. I received information on it in a timely manner. The best advice I got from Alex was to get a new laptop because the cost of further investigating the motherboard wasn't worth it. I can't argue with that, I had a low end Dell and any repair over $100 would have been overkill for my laptop. You get what you pay for I guess. I gave them an extra star for having a nice selection on hand and for giving me their honest opinions on laptops based on what I needed. Will be buying from these guys again. read more

great service! finished working on my laptop very quickly and cleaned the computer as well with no extra charge. friendly service and quality work read more

Time and time again Alex has helped me in the south part of the twin cities for things like cracked screens, computer repairs or accessories, and now recovery of data from my bad flash drive. A huge time saver not having to rebuild my research files. Quality, value, and welcomed insight gained on each of my visits!! Thanks again, Alex! read more

stopped there a couple weeks ago to discuss my computer problem on an older desk top. after discussing the issue I decided to buy a new computer from Alex. he did not try to oversell me, but went through questions about how and what I use it for. then decided on a model. he transferred all my files to the new computer for a small fee. it was ready the next day. when I came to pick it up he had me stand next to him to make sure that the files and programs were all there. walked Me through setting up microsoft to be sure it was working. upon further discussion he suggested a back up drive since I have 11gig of pictures for a book I'm working on. Alex installed the new drive and set it up for auto back up in 30 minutes and I was out the door. I like supporting local business. wonderful service, very knowledgeable great guy. read more

Alex is a pro! Years ago I brought my laptop in for a broken screen and he replaced it the next day and even gave me a much nicer screen. Recently I just brought in my gaming pc for repairs right before close, and he had it fixed by noon the next day! I would highly recommend him for any computer issue and it's great to support a local business! read more

This is the second time that Alex (Geno) has helped me with 2 laptops. He explains what is wrong and the total cost. He also does extra repairs if needed that was quoted and did not charge me. I would have my family or friends have electronics repaired here. read more

Alex was very friendly, I dropped my all in 1 computer off, wouldn't load anything! He started working on it right away. I had it back, working like new in about 3 hours! read more

Save yourself time and money and look at going some where else. First red flag, the store is a total and utter mess. I had my motherboard fail on me. It was either the mobo or the power supply because I had lights on the mobo that refused to turn on. Alex's shop charges $150 for diagnosis. Competitors might charge in the $50-$100 range. (I know because I went to one after this who charged me $50 to test the PSU for me.) Alex's diagnosis came to be that the entire computer I assembled was incorrect. Despite it working for 1.5 months, the diagnosis was EVERYTHING WAS WRONG. Now obviously this would be false if it worked for months. Not saying I couldn't have screwed something up but to say everything is, is just a flat out lie coming from the shop owner. So he goes and takes apart the PC and re-assembles it. And it turns on. I take it home. Plug it in. He didn't hook up the RGB lighting on my fans nor plug in the front usb correctly. I plugged in my devices to it that didn't work so I took it back to him. He goes and after much arguing agrees to fix it including the RGB fans. This takes 2 days. 2 days to re-plug in front USB headers and RGB fan lighting (oh and the kicker is the owner kept telling me the way I plugged in my RGB lighting was totally wrong and after much arguing he finally was able to explain how it was wrong and when he gave it to me after fixing the RGB, it was done the exact same way I originally had it, just less crossing of wires). I get my PC back, thinking finally I can be done with the worst customer experience in my life at this point. Go to power on my PC the following day and it reverted back to the original state which was no power coming from the motherboard. So after about 6 days of repair, being flat out lied to, being called an idiot, terrible customer service, being overcharged, my PC was in the original state I brought it in at. The only bright side was I got a full refund back. I took it to another shop who said the mobo was dead. I got a partial refund from amazon and went and bought a different mobo and had a friend build it for me. All the other parts worked just fine. Go literally anywhere else because other places will offer friendlier services for a fairer price with less issues. I also had multiple friends tell me they ran into the worst customer service of their lives here too. He tries to sell GPUs at scalper prices too which is just insanely unprofessional. P.S. Oh and to follow up he even lied in response to me here just to show how bad his shop actually is. I have a mic and my mouse charger plugged into the front usb. They both didn't work, I opened up the case, saw the mess of wires in the back and asked him to fix the front USB and RGB. If I can't open my case at all, you did a bad job of wiring the back of it. Period. Furthermore, the day I went in for the refund the PC refused to turn on (I did not disconnect a single thing, which is again him lying) and I even brought in the PC so if he didn't believe me he could look at it. He chose not to. So for him to flat out lie and accuse me of disconnecting power on my PC to ask for a refund really shows just how poor his repair service is. He had the option to double check the claim. He chose not to then lied. GO SOMEWHERE ELSE! read more

Geno is one of the most honest retailer I've ever had the pleasure of dealing with. He's honest and the enthusiasm he displays while assisting you with not only purchases but also when you bring any computer hardware related issues to him for an honest opinion. He always offers alternatives and I have recommended several friends to his services. read more

I have been a customer over 10 years, bought many different used pc's, or computer parts. Guido is awesome, smart, knowledgeable, friendly. He is worthy of your trust. He knows his stuff. read more

Is there an option for 6 stars? I was in a bad spot as I work from home on my laptop. It went down at 9am. I took it in, needed a lot of work. About 2 to 3 days worth anywhere else. Gentleman knew I needed this back for my own livelihood. And he hammered it out and got it done for me in 5 hours. Highly recommend this spot. Fair pricing and great service! read more

He repaired my computer from a mistake I made downloading a update and installed a new SSD hard drive so I had more space. He also did some updates for me. All in one day! He explained what he was doing and updated me on the progress. I'm very happy with his service and would not hesitate to use him again. read more

My 2 year old snuck into my teenage son's room and poured her milk INTO the top grate of his CPU to watch the milk trickle down the see through glass. I was horrified. I thought for sure we'd be replacing this $800 machine. I called Alex PC Tech immediately because I knew they were local and had been around for quite some time. They had me bring it in right away and started working on it. Less than 24 hours later, I got a call from Geno saying GOOD NEWS only a minor repair under $100 was needed and I could come pick it up. What a relief! And what a great comfort to know we found a tech repair company we can trust and not get taken advantage of. You cannot get this type of honest and affordable service at big box stores. Guaranteed you won't be disappointed with Alex PC Tech! read more

We took in an external drive to see if it could be recovered. I dropped it off at about 3 in the afternoon and received a call by 7 that night letting me know the status of whether or not it could be recovered in a detailed message. We called back the next day and told them to go ahead and fix it because the information on the drive was invaluable to us (family photos). The nearest competitor (Best Buy) wanted triple what they charged. And, the best part is, we had our recovered drive back in two days from the day we dropped it off. They were amazing! They are incredibly knowledgeable and quick. This is a small business that cares about their customers and doesn't overcharge you or seem unwilling to help you with other questions. I will not go anywhere else in the future for repairs. They also have a great variety and selection of computer related equipment. read more

Amazing, i had asked Alex if he could build me a custom gaming PC and he did not disappoint. I got what i payed for and more, Alex knows what he's talking about and he can get you the best deals on computers and their parts. If you need help with anything PC Alex PC Tech is the place to go. read more

I took my laptop here and these people are completely incompetant. After not hearing anything from them for four days I called. The guy had to find my laptop and when he did they hadn't done anything yet and asked if I'd bring the adapter in, which I brought in with my laptop. After a very vague conversation the guy said he'd call me that evening. No call. The next day I called again, different guy answered, just as clueless as the other, kinda thought it need a power power port. After a few seconds I asked if they had one in stock or did it need to be ordered. He answered, ummmm, it has to be ordered. A couple more seconds and I ask how long would it take to get the part? He answers, probably about a week because we don't order next day. Getting any type of definitive answer out of these people was like pulling teeth. I told them to get it ready so I can pick it up after work. Now it's at a very competant repair place, place B. Place B emailed me with a list of damage that they found due to Alex PC tech's "rough/shoddy/malicious re-assembly" of my laptop. Do yourself a favor and stay far far away from these morons read more