Last week I took my bass in for a replacement on the jack and picked it up yesterday. My bass looks…read moreand sounds great and Zack and another man with very short blond hair were very friendly and helpful. I generally find music stores have a kind of attitude that is somewhat dismissive and disattached but not Bananas. I take lessons from one of their instructors, Angeline Saris, who is wonderful, I have purchased other items there with informative and friendly help and, now I will continue to bring my basses in for repairs. Thank you Bananas, for being my one stop shop for everything musical.

EXTREMELY DISAPPOINTING!…read more I've been a loyal customer of this music shop since their early days in downtown Santa Rosa, but my recent visit was incredibly disappointing. I came in looking for help with equipment, but was met with dismissive and unprofessional behavior from the staff. One worker in particular was rude, degrading, and even made racially insensitive remarks. He knows who he is. Instead of offering assistance, he made assumptions about me -- including whether I could even afford the equipment -- based solely on how I was dressed. That kind of judgment is unacceptable. What happened to treating long-time customers with respect? The new staff clearly lack the manners and basic customer service skills that once made this place special. I left feeling disrespected and extremely frustrated. I should have asked to speak with a manager. If this business wants to survive, they seriously need to retrain their staff on how to treat people with dignity. Just disappointing. I DO NOT RECOMMEND THIS PLACE! FIND ANOTHER LOCAL MUSIC SHOP THAT TREATS CUSTOMER BETTER!

I can't say enough, good things about Loud and Clear in Cotati. Sarah and all the employees went…read moreabove and beyond, on Christmas Eve for my surprise present search. They were super friendly, honest, helpful. And I found the perfect gift and guitar to give!! Thank you so much! Highly recommend this shop!

They are friendly, helpful, knowledgeable and guitar tech helped me a bunch of times.read more

Great staff, very knowledgable and happy to answer all your questions. Amazing selection of…read moreinstruments including some rare finds and deals. Highly recommend!

Friendly, knowledgeable staff. Better deals than the other music stores in town. They are always…read morewilling to take time out for any questions, and I often have many!

I just want to say that I'm a little put off by your policy. Nobody mentioned a fee for a trial…read morelesson when I made the appointment and looking through my emails you didn't mention the $45 fee for anything until after we missed the appointment. I would have driven all the way to you just to turn around and leave because of your fee that wasn't disclosed upfront. Most local studios and private teachers I have found to offer an initial lesson for free to see if it is a good fit. If that's is not the case with you it would be a much better business practice to be a little more upfront in the future. It feels incredibly dishonest.

I couldn't imagine a more inclusive, comforting, and encouraging environment to learn in! All of…read morethe teachers are so enthusiastic, patient, and well learned in their area of expertise, with many of them regularly performing themselves so they can stay on top of their skills! The owner, Christa, is the most wonderful human being I have ever met, and she takes special care and interest to run this phenomenal institution, often going above and beyond to make sure you're not just achieving your goals, but surpassing them. The wonderful office staff (Hi Laurel, Brittney, and Sarah!) Are ALWAYS happy to see you and handle business with cheerful positivity and distinct organizational skills. Whether you're looking to send your children here or it's time for you to finally learn something you've been dying to try but wasn't ever sure about, this is the place for you!

I have almost always wanted to learn how to play the piano. Finally as an older adult I had the…read moretime and a piano. I looked around for the right teacher and was delighted to find Roxanne. I wanted theory and ear training to go along with my keyboard learning and Roxanne helped me get through the Julie Johnson series. Whether it was Bach or hymns or popular songs Roxanne always had ways to help me play better. I am grateful for all she taught me. I looked forward to her lessons and really miss them since moving away.

Roxanne is a fantastic piano teacher. My daughter has learned more in 6 months than she did in 5…read moreyears at a prominent local music school. My child is reading and playing music with an understanding she wasn't getting previously. She looks forward to her lessons with Roxanne and loves the process of learning with her. Roxannes ability to relate with and teach is a pleasure to observe as I am welcome to and many times will sit in on the lesson. I feel so fortunate to have her working with my child. Roxanne is also a positve influence and demonstrates to my daughter how to love music and those she shares her incredible talent and skills with. I can only speak positively about my experience with Roxanne she is an incredible piano teacher and a wonderful person.

I am updating my review because of my bad spelling. We use Bill for Guitar lessons. still the best…read moreteacher. Bill teaches all string instrument that I know of. well worth the time & money. Thank you Bill. Tyler thinks you are the best.

This place is amazing. The owners are incredible people. The host a warm inviting environment…read morethat is open to all ages. We started here right when they opened and could not imagine our lives not including a visit here multiple times a week. If you are looking for the "next level" for you music student then give them a try. The confidence they have given my son is priceless.

Great haven for music lovers, enthusiasts, beginners, pros or people like me( musically…read more handicapped). I bring my kiddo for little wings class and he loves it. Great staff, you can feel and see how much they love what they do. Couldn't be happier with everything, definitely recommend.