Friendly, knowledgeable staff. Better deals than the other music stores in town. They are always willing to take time out for any questions, and I often have many! read more

Pulled my old guitar out of the closet after 20+ years. It needed new strings and an overhaul. Star Guitars had it back to me in a day as good as new. Friendly, personable, and a great experience. read more

This is an odd review because it isn't about shopping for a guitar but about customer service. Last Saturday, March 21, 2026, I entered Star Guitars in a panic. We were on our way to a house concert and needed help finding the address in Santa Rosa. My phone GPS had quit working soon after leaving home, and I'm not familiar with SR. I came off the highway at Third Street and parked in front of the first small business we saw, which was Star Guitars. I love guitars and guitar music of all kinds and used to play an acoustic instument, so this was beloved territory. I stated our dilemma to the proprietor and asked to use the landline phone...which he helped me with because I was so rattled. When my friends didn't answer, he located the address on the computer and gave me easy, explicit directions on how to get there. He did all of this while there were one or two customers (real customers!) in the shop. I want to express my warm gratitude. We arrived to the concert on time, thanks to him! read more

The owner is extremely helpful, and charged me a very fair price for the work I had done! He helped me learn more about an excellent guitar I bought, and made it much easier to play! Excellent shop, and skilled staff!! Take your guitar there ! I highly recommend them. read more

Excellent service and a great selection of guitars and related gear! The store ambiance and neighborhood are very welcoming also. Thank you! read more

I've been shopping at Star Guitars for years. They have a great selection of musical instruments at reasonable prices, and the owner Tovin has always been really helpful. read more

We in just before closing as we needed help shipping a guitar to our daughter. Toven went out of his way to check out the guitar, made sure it worked and gave it a good tune-up on the spot. He packed it up incredibly well and sent us on our way. I highly recommend heading here for the personal service that doesn't exist online. read more

Star Guitars - He even packed up this little treasure that needed to be reunited with our daughter. - Guitar Stores Near Me - Santa Rosa, California

This is a really great place to come to if you are looking for guitars, ukuleles, etc. They have an amazing selection and really great customer service. They also do a great job on repairs. read more

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Helped me out with assessing an issue with my Schecter guitar a few years ago. Very knowledgeable and helpful. Thanks guys!

Awesome place. These guys directed me to my sons drum teacher, and he's amazing. Nice people. Great selection of guitars. Love going in there. read more

I Came in to fix my guitars broken jacks and get it clean and the service exceeded my expectations my guitar sounds brand new if not even better after having it for 5 years. Staff are super friendly and helpful with some recommendations and knowledgeable tips, along with helping me out and when my old cable didn't work giving me one that works with my new jacks free of charge, this local guitar-shop cares about there clients and carry's some really sick Guitars definitely coming back for more! Highly recommend going here. read more

Star Guitars - Guitar - Guitar Stores Near Me - Santa Rosa, California

So recently I'd been having a few problems with my 7 string Baritone (string buzz no matter how much I adjusted my bridge, a slipping low E String etc.) so I decided to check this spot out since it's right down the road from me, and man was I pleasantly surprised. These guys really know what they're doing and knew all the right questions to ask me so that my instrument was exactly where I wanted it to be. Upon receiving my instrument I noticed a night a day difference. Almost feels like a completely new instrument totally dialed in to my own preference and because of that, I've had non stop inspiration and haven't been able to put her down! Lol. Couldn't recommend them more. read more

Star Guitars - My baby all tuned up - Guitar Stores Near Me - Santa Rosa, California

I purchased an Epiphone SG from these guys about a month ago while on vacation. We chatted for about an hour. It was a fun experience & I've been playing this guitar nonstop ever since. There's something about this guitar that makes it easier to play than my Fender Fat Strat. The Humbucker pickups & control layout are really cool. Whatever. The guys at Star Guitars were very knowledgeable & polite. In addition, the guitar was in tune & the intonation was close to perfect from the get go. This is frequently not the case & I didn't need to have my tuner with me. When you're pushing seventy, this is exactly the service that you like to have. My next visit will include a case of wine for these gentlemen. 8') read more

This is hands down the best spot in Santa Rosa for quality gear and gear repair. The staff are awesome and the owner, Tovin, is fantastic. They have been servicing my guitar for the past few months, and every time I get it back, it literally feels like a brand new guitar Tailored exactly to my liking. They are extremely thorough and the turn around time is excellent. They are very knowledgeable and personable. If you're a local musician, I highly suggest this be your one stop gear and repair shop. ~Josh read more

Just wanted to drop a quick note.....Thanks so much for the fast re-string on my sons guitar. He needed it quick and you guys got the job done, and done right. Same day service for a bit more but for us it was worth it!! Thanks again! read more

I bought a guitar project from these guys. Excellent experience! The staff is smart, they know their stuff! I will be buying more gear from them for sure. Tovin is always up front with what he has and they do repairs too. read more

Tobin I'm guessing manager of store saw my post on craigslist for two MXR pedals, one Super Badass DIstortion 100$ new, and a MXR Reverb 200$ new. I was selling these for 100$ for both. Tobin says come down to Santa Rosa to my shop. I called Tobin before I headed down from Novato to Santa Rosa, keep in mind this is a far drive for me, gas isn't cheap for me, he says "just go to my shop Star Guitar, it's all good" pretty much. I get there and meet Alice, show him the pedals, which were in excellent condition. I even brought a 9 volt adapter which the pedals don't even come with( sold separately), apparently Alice doesn't know how pedals work, and knows more than costumers because he works at a shop. Alice lies to me and told me he had no way of "testing the pedals to make sure they work", but that was a lie, I BROUGHT A 9 VOLT! He could have plugged it it and tried it with an amp and guitar in the shop! To lie to my face and my friends face like that was shocking. Tobin tried to tell me we're all going through hard times, we'll yes we are my dad just died on Thursday and now I get lied to after driving miles for nothing but to have my time wasted by a professional shop. Highly disappointed, these hard times don't give you an excuse to lie, you should watch who you work with because they will drag you down. Tobin and Alice you could have easily avoided this, learn from your mistake but let it be known. read more

Very rude at the door. Was asked if I'd bring an "attitude" into the store. I'm a potential customer, and this dudes on the phone, dickish off the bat. Told me to "f-off". Great customer service skills my guy. Could have bought a guitar, little did he know. But I was not welcomed or greeted nicely whatsoever. Not the ideal way to run a business. Go to any guitar store but "Star Guitars". Very poor business practice. I walked in the Sunday heat today, specifically to check out this store. Not cool, shop somewhere else for your musical supplies. Very disappointing. read more

Out of all the music shops in Sonoma County, my favorite will always be Star Guitars. They have the most friendly and down-to-earth staff I have ever seen in a music shop, no smug fedora-wearing guys judging you from behind the counter. On top of being the only shop in town that deals guitars from factories other than fender and Gibson, they have an excellent selection of used and consigned equipment. The best part is that the place is a complete hole-in-the-wall, nobody knows about it and therefore the prices are slashed. You can walk away with a pristine Gibson SG for $599, or a boss DS-1 for $40. The thing that sets Star Guitars apart from other guitar shops isn't just the guitars they supply. Star Guitars is the only music store I've ever seen that truly connects with the local music community. If you are in a band, they will sell your CD's and T shirts in the store and don't even take a cut...who else do you know who does that? They will also display your flyers In store. And it's not uncommon to run into Tovin, the owner, at local shows in the area. Star Guitars rocks! Even if you aren't looking to buy anything, I would highly recommend you stop by just to look around. read more

Hands down most knowledgeable guys around. Brought them a guitar that needed a lot of attention and they built that thing into the best guitar I've owned, which is quite a few. There guitar and ammo selections are awesome as well. Def my favorite shop! read more

Great guys and great service! The guy had useful tips and advice on their selection and made the process quick and easy.

I am selling my 1958 Gretsch Country Gentleman Serial # 2741 and brought in to Star Guitars to have owner Tovin Medway take a look at it for a ball park figure. Tovin was unbelievable how much time and interest he spent with me looking over the guitar. He took time for reference comparisons and background info on the instrument. Tovin was incredibly patient with me unhurried with a meticulous inspection. While Mr. Medway was doing his homework for me, I snooped around at his varied selection of guitars and he is extremely fair priced. A totally enjoyable experience and am recommending highly to call Tovin for questions, instruments, and ideas for your musical enjoyment. A fair and trustworthy owner who is sincerely concerned about and for his customers. Without hesitation I will return and truly recommend Star Guitars to every guitar enthusiast I know. Thank You Tovin it was indeed a pleasure meeting you. Walter LeB read more

Took my acoustic there to get setup,I got it back right away. There was a slight issue with some fret buzz when I tried it out so I brought it back and the person there was very nice and was able to correct the problem right there. They were very professional and I will definitely bring my other guitars here in the future. read more

I really like it here. They don't judge you at all, unlike other music stores I've been into in Santa Rosa. They are friendly and helpful, and they have really reasonable prices. The shop is a little small so don't walk in with a huge backpack. They are just starting up but they know what they are talking about. This is my go to spot for my guitar or bass to be restrung and cleaned up. read more

Love the guys here at Star Guitars! I brought in my very old and loved guitar to finally get re-strung after 2 years and these guys spent an hour fixing her up for me! If you're new to learning guitar Ben teaches private lessons in the shop for only $20! After one lesson I learned so much, and will be definitely returning for another! read more

Not impressed with this store. I went in to buy an amp they had listed online, only to find it priced much higher than online. I was told something about shipping price being adjusted for online selling. Really didn't make sense to me, but whatever. I bought the same amp I went in to their store to buy online for about the same price. I want to shop local, but... read more

Great customer service and nice variety of guitars/speakers/amps. The guys at Star also donate guitars to students at a local school.

This place rocks! I went in for the first time the other day and left with an acoustic guitar, a case, a guitar strap, and two guitar wall mounts. The guys there are cool and helpful. The store is small and cozy, but organized and clean. There's also a good vibe in there. I felt like I could pick up any instrument and just start playing without feeling pressure or any hassle. Which is rare in music stores! They also offer guitar lessons, which is another added bonus. Star Guitars is gonna be my go-to from now on for all my guitar needs. read more

I needed a bass pedal so I went here because I saw one on their website for 50 bucks. Went in, it was there but he wanted 85. I told him it was only 75 new. He told me he can't compete with online and told me 75 was the best he could do. I needed a new pedal that night and this one looked in excellent shape so I allowed myself to pay full price for a used pedal. Bottom line, if you want to do business with a straight shooting honest store then don't go here. If you need something and you're willing to overpay then go ahead. I won't be going back...ever. What did the 25 dollar premium above the advertised price get you? 25 bucks and a bad review. Hope it was worth it. BTW, a handful of reviews on this place and 2 complain of bait and switch. You can bet it's happened a lot more with other people not bothering to report it. As far as not being able to compete with the internet, you absolutely can compete. But, you might not be able to do it on price, you have to do it with service. You failed at both. So your're right, YOU can't compete. read more

They are super nice people and the guitars are great. The prices are really great too!

THESE DUDES ROCK! So I was first introduced to this shop a little over 2 weeks ago. It was the end of a fairly disappointing, frustrating, and long day shopping all the nearby/neighboring music shops to no avail. see, i was on the hunt for .... the hunt for a beastly man AXE, something that put hair on your chest just holding it in your hands. I had a hard enough time even finding anything name brand let alone anything name brand with GRRRRRRRRR! Well like the brilliant chap I am, I thunk it perty wise to call upon the Google Gods for a little direction and then ""BAM"" there it was, STAR GUITARS. So I called em up and this dude Tobin answered, he's cool dude, anyways I told him what I was looking for and he told me had exactly what I was looking for! I hauled my ass over there, and when I got there I absolutely blown away at the guitars this place stocked. Deans, Washburn, ESP's, Jackson, Ibanez, this list goes on! The Google Gods were very good to me! These guys really know their guitars and this really helped take the torture out of decision making. I was there for maybe 45 minutes tops and I walked ut with 2 new guitars, an amp, foot swith, strap, and chord. THE PRICES HERE ARE AMAZING, I PROMISE NO ONE CAN MATCH THEM. Since that first day I have been back twice Bought another guitar (Beautiful Jackson!) and a digitech Trio band creator and a boss distortion pedal. These guys are just starting out so I would highly encourage anyone who has even the slightest interest in guitars to go and vist these guys, show them a little support and hook yourself up in the meantime! read more