We always use this business to get from Capitola to San Jose Airport…read more Once I was so thirsty when we got to the airport and guess what....the driver had bottled water for his guests. Alway Always on time even if it's 4 or 5 in the morning for pickup for international flight. Very dependable & always really pleasant. FYI: It costs a little bit more if u have them pick u up from home at a god awful hour. Thanks for the great service & wonderful drivers.

This is a hard review to write because all of their drivers are simply wonderful and rate a 5…read more But my overall rating of 1 is their front staff email support. I was literally in tears and incredibly upset after dealing with their email support person who treated me like a stupid person and they were openly hostile and condescending to me (I have a 30+ year career in technical engineering - I am not stupid). I cancelled the entirely of the reservation and a wonderful friend rescued me at the airport at the last minute because I had no way to get home late at night. I will never use this company again. I am very sorry to their wonderful drivers who will suffer the consequences of losing clients. This was truly among the top 10 worst email customer service experiences in my life.

Great service. Friendly drivers. Very prompt. Highly recommend Shuttle Captain. Would use them…read moreagain in the future.

P.S: Youmi also goes by Iggy. Miss you, and sorry for…read moreCovid-19 impact to business!!

James was very nice and picked me up very quickly it's nice to be able to talk to someone and nit…read morefeel Like a bother

As a non-driver who just moved to town from a much larger city, it pains me everytime I have to…read morecall for a ride from this company; which happens a lot, because Uber and Lyft have low reliability in this vicinity... I should also add I am a Visibly Muslim person, who wears Hijabs and Turban religious clothing. Courtesy Cab drivers are a ALOT less than "Courteous". Putting your car ride in the hands of Courtesy Cab drivers is a Crapshoot Experience. A lot of times the driving styles are so unnecessarily aggressive for the size of the town or it's current traffic conditions that I feel its my life in their hands, not just a quick ride, and feeling like I'm in a clandestine Chilango Taxi. While this happens most times I contract a ride from Courtesy Cab, my last Crapshoot Experience was a bit more devastating. This ride was for a pickup at the hospital to take my elderly mother home after undergoing a procedure. My mother was still heavily sedated. And throughout the whole ride the Driver kept making very rude inappropriate comments, specially to be making in front of an elderly woman with Dementia (while the driver didn't know this about my mother, the comments were inappropriate comments to make in front of ANY patron). For example cat calling a pregnant woman walking away from the hospital to "Get in the [Courtesy Cab] Van... " when asked by my Dementia mother, who didn't understand this man was just being a disrespectful Dick, if he was in fact picking up the poor helpless woman, his response was "Nadamas por estar haciendole Ruido". He drive with misogynistic Confidence and proceeded to argue with my heavily sedated mother about which way he would take to get to her house because he knew a better way that would cost her less, turned out he was driving us to a different part of town because there was no use of GPS to locate the destination, only a few muffled radio transmissions to dispatch for directions. Then once we finally made it to my Mothers house, a very nonchalant Driver, didn't offer a hand with the cooler and the luggage I had to load into the Van myself, I also had to unload without help, and I wasn't able to help my sedated mom get out of the Van. I walked away from the Van and went to set the luggage down and while my mother groggily got out of the Van herself, I over heard the driver telling my Mom "Digale a la muchacha que SE quite ESE trapo, a esas mujeres las matan a pedradas." Which to me sounded like a Threat, I was waiting for him to cast the first stone. And my mother was terrified. It's the straw in the Camel's back that made it break. I understand there's Nepotism, or excuse me, "Affirmative Action" and "grandparenting" people into a position to work, but aptitude of a driver and equipment to properly perform a job should be the standard to provide a service to the Community. I hope to be able to seek legal restitutions, this is not ok treatment for an above the law company to have toward their patrons.

Working with Dave has been a great pleasure, excellent communicator, reliable, safe driver,…read morepristine vehicle, competitive pricing!!

Great car, service. On time, smooth ride even let me stop and shop for groceries on the way home…read more Can't say enough good things!

Good communication throughout the entire experience. Our charter was a pickup at our Santa Cruz…read morehomes (2), drop off in North Beach, San Francisco, pick us up a couple of hours later, and drop us off at our homes. He was on time and got us to our destination on time, despite the traffic. We were able to chat, enjoy the scenery, and not worry about the driving. Luxury! Beautifully maintained vehicle. Great host: bottled water was available for each seat, monitors on the seat backs, and independent AC controls for passengers. Very comfortable! We do not hesitate to recommend Santa Cruz Chauffeur and look forward to planning more excursions using him.

Highly recommend! Very easy process. Jon was great and very professional. He's a very knowledgeable…read moredriver and actually knows how to drive over 17.

Well this has been a bizarre experience. I'm trying to get a cab for my 76 year old mother…read more Together she and I have been trying to get a ride from South Valley Cab for the past two hours. My mother called the number on their website repeatedly (probably 5 or 6 times), often she'd get a voice mail box and on two separate occasions when she got through they said she had the wrong number and gave her another number to call. So, she calls the number that they gave her and that number actually is the wrong number having no associating with South Valley Cab. Next, I decide to call South Valley Cab myself to get this straightened out and they give me the same number to this poor individual who I then call asking for South Valley Cab. This individual tells me that someone called about an hour ago asking for a taxi. I told her, "Yeah, that's my mother - I'm trying to get her a taxi to use." I then proceeded to tell her that South Valley Cab is handing out her number. I told her to try it herself by calling the number on their website and they will give you YOUR number. She got a kick out of that. I will add that a couple of days ago I called South Valley Cab in anticipation of using their services (for my mother today). During that phone call they did not deny they were a taxi service, but asked if they could call later that night giving a specific time of 6 or 7PM - they never called back. Well, I guess I should find a different taxi for my mother to use.

We needed a cab for a ride to a local residential wedding. Each of the cab companies serving the…read moreMorgan Hill area had many "one stars". We were afraid. We called a few but the responses were not promising. We tried to make arrangements a week ahead, two days ahead, that morning but each instructed us to call closer to our desired departure time that evening. The ride was just 4 miles away so we thought we might be left behind for a larger fare. The gentleman answering the phones at South Valley Cab was the most responsive and assuring. So that's the company we tried. South Valley Cab showed up exactly on time and was both professional and polite. He took us directly to our destination. Upon asking, he confirmed he would be available late into the evening and feel free to call the company for the return to our home. And quite late into the small hours of the morning, we called and the gentleman told us they would be there within 10 minutes. And he was. Same friendly person, Bobby, with a quick ride home in a clean car. Professional and friendly. Perfect! We will definitely use this company again.

Great company! I got a bus over the weekend with some girlfriends to go wine tasting and couldn't…read morehave had a better experience! The driver and customer service rep were incredibly professional and friendly. Booking was easy and they catered to our group, ensuring that we had a great time and stayed safe! I would absolutely use this company again and recommend it to all in the area!

The best Limo company we have used!!! The party buses are super nice and new and the drivers are…read morealways awesome! They are very spacious inside, we didn't feel cramped like we have in the other limos or party buses that we have used in the past...definitely the nicest ones we have been in! We have used them several times before (girls night, couples date night, kids birthdays) and will definitely continue using them! They are always prompt and always take really good care of us!

We were at the Gilroy Garlic Festival. We didn't have good cell reception so we were unable to get…read morean Uber. We kept walking and decided to call a taxi. Gilroy Taxi came to our rescue. At first, his vehicle couldn't accommodate the 6 of us so he had to switch vehicles. I'm thankful he was willing to go out of his way to help us. Thank you so much for the excellent service!

Very nice guy, jokes were funny and price is good. He took where I needed to go with no problems at…read moreall. Would 100% recommend this when you need it.