Loved living here. Beautiful place and great staff. Sara is very helpful and kind. Highly…read morerecommend.

My husband and I have lived at Vandergriff for 6 months. The manager, Sara, is very attentive to…read morethe residents to make sure all problems are handled quickly. Our refrigerator/freezer was having problems staying cold. Within 24 hours a brand new refrigerator was installed. Marcus, with maintenance installed the refrigerator and he was so kind and stayed with the project till I was satisfied. It is a quiet location too.

From the owner: At Vandergriff Village, we have meticulously remodeled every unit on the property. We specialize in…read moremaking our residents feel at home. No matter what brought you to Hixson, TN, we want every resident living in one of our pet-friendly, one-bedroom, or two-bedroom apartments to feel a sense of community. We provide professional management to make sure maintenance needs are addressed in a timely manner and that the property is kept clean and welcoming.

6 floor two wing apartment complex for Seniors. Reserved parking for tenants and this is HUD run by…read morethe government. Evaluation and inspections are done to see if you qualify. Well built, but dated, this place is a dream for single ladies or men who want a quiet place. Two separate secure entrances, 1 being keyed is a plus. Plenty of yard space in the back full of plants and gardens. Close access to the Northgate Mall and a bus stop is a plus. This place offers many activities for tenants and a banquet hall. These apartments are kept well maintained and clean. They offer a screened in gazebo and a very well lit grounds at all times. The apartments are about 950 square feet and have emergency buttons in all rooms for easy access to a caregiver or help if the senior tenant have a problem. Spacious bathrooms with rails. Kitchen is small but has all the necessities. The rooms I have been in have a small storage closet

Reasonable rates, and a very professional staff. Maintenance technicians are very professional and…read morereliable, and respond to calls quickly. Location is within a half mile from highway 27, very handy for getting pretty much anywhere in Hamilton county. Have lived here for 11 years now and have no plans to move. Five stars!

Nice staff, quick application process. Moving in on Tuesday! I will update as I live there and use…read moreamenities.

I am a current soon to be leaving resident. You do not want to live here. There are better values…read morefor your money all over town and you will regret your decision with time if you choose to live in this complex. If you enjoy running water and pest control stay and reliable internet stay away from here. The water gets shut off couple times a month if not week. This has been routine over the last 10 months of me living here. Having worked in the construction and plumbing business, I am very certain they were made aware of future issues that would arise the first time a company fixed a major leak in the pipes. Since that first fix we have had no few than 7 or 8 major repairs done to the pipes with many more "minor" ones. This appears to be an obvious case of the company trying to save a buck as opposed to fixing the whole issue the right way the first time. Pest control is basically non-existent. I fought wasps on my balcony all summer long as they would routinely build hives around the premises. 2 of which were attached to my balcony. When you are not outside fighting those you are inside dealing with ants all summer long or roaches during the colder months regardless of how clean you keep your apartment. Other issues would include something weird going on in the plumbing system that causes the toilet water to smell terrible. I have bleached and cleaned the toilet inside and out over and over again and something in the water when it sits in there makes it smell horrible. It also causes the toilet to get nasty at an alarming rate. I can do a full cleaning on a monday and by thursday or friday the toilet already looks gross. This happens with both toilets in the apartment. Also there is a cant get rid of musty smell constantly in the appartment. I have tried cleaning the place top to bottom and cannot get the smell out. I event tried a dehumidifier. nothing works. they are just old musty apartments. The internet. If you are used to having reliable internet the internet here is horrible. you are forced into using xfinity as they don't allow ebp. This is not a fiber line it is a standard cable line and honestly I question the upkeep of the lines into the complex. I have one of the best modem (surfboard 8200) and router (Asus GT-AC5300) combinations you can own and the internet constantly loses service. I had this exact equipment at other locations and never had a problem. Overall just avoid the complex. There are better places to give your money to.

Moved in apartment was dirty, had to clean it myself. Bugs and mice. You can hear your neighbors…read more Car break ins and police there all the time. Property smells like dog poop, people do not pick up after their dogs. Maintenance crew was efficient and resolved issues usually within the day. We moved out because of noise and not able to sleep. We were told they would do everything they can to rent our apartment. But looking on there website. Our apartment is listed for 1040.00 a month and is not eligible to move in until 4/30 - 5/3. The only thing that needed to be done was a few touch up paint. I left the apartment clean, unlike how nasty it was we I moved in. I thought office staff was true to their word, but now I see they only tell you what they think you want to hear. They are all about getting money. And Maria in the office was always nice, once we did our lease break, so we could sleep and have peace, Maria was very rude and had a attitude. They also charge a 45.00 fee called maa connect, basic cable which is horrible, so you have to have Comcast whether you like it or not. Beware if you move in.

DO NOT MOVE HERE !!!! I moved here from out of town and didnt get to see the apartments bc if i did…read morei wouldve ran far away from these mfs I have been 8 days ! you can hear everything in these apartments even when someone coughs you have no privacy AT ALL my upstairs neighbor cough and stomp and scream and cuss at eachother all day and all night throw stuff around you hear peoples dogs in they apartment the walls are paper thin like paper thin and its been a shit show since i got here my first day my apartment was dirty and spiders was all over the place nails in the carpet the bathroom door gets stuck when I try to open it looks like its mold on the bathroom ceiling they dont fix anything just paint over it and my door in my room is busted up and also my fridge is dented up and chipped handle and the dishwasher has yellow discoloration they told me we not replacing anything that's how it comes and shell give me a 50 dollar inconvenience credit yea she never put that on my account actually charged me more rent than whats on my lease people thats leaving these good reviews are lieing and in the pics online it shows a "walkin closet" yea I dont have that its literally a rack with a big ass water heater block blocking off for me to even put stuff there so all my things are sitting in my living room oh yea I haven't had any hot water since I've stayed here I've been taking showers in 32 degrees temperature literally freezing cold water i called them for a week straight Finnally Answered the phone told me yea thats an emergency and can have maintenance come out to fix it so she sent them out before they closed Friday he came and "fixed" the water yea no the water actually got colder than before he came called him again a few hours later to try to see if it would warm up it didn't he came back with another man with him I hear them in the bathroom googling how to install a water heater like be fr ? And they said "is it still not getting hot ? "Laughed and said "oh well she'll have to just wait till Monday" and came and told me "he forgot to plug something in the first time and it should work now and oh yea you not having hot water is not an emergency and I would have to be the one to come back out" he wanted me to feel bad becuae it's the weekend and he dosent want to come back out like yea no shit Sherlock youre the maintenance man im still without hot water the water has gotten colder since he came back the second time I would not recommend this place to anyone ! I literally canceled all my funiture to this place bc im not staying here long thoes bad reviews are true they lied and told me they all are old reviews from old management the place is better now THAT WAS A LIE it literly looks nothing how it looks online DO NOT MOVE HERE Follow up - i called 20X if not more walked to the office durning normal hours some random lady in a car said the lady sick and shell send maintenance they came and got the hot water working but processed to say "what if it blows up" I ignore it until I go to use the shower that dosent stay hot longer than 5 mins once I turn it off the whole back wall shakes which is unsafe and no one isnt answering the phone to get help this is day 9 had to call 911 because I attempted to cooked and the oven smoked the whole apt made my chest and head hurt they told me "i should not use the oven at all its not safe and I should move if i could bc these ppl here dont know what they doing and putting your life in danger" I repeat once again DO NOT MOVE HERE !

I would not recommend this place. On April the 4th I paid my deposit and first months rent. I was…read moresuppose to be moving in the apartment on May 10th. I never heard from anyone after the deposit was paid. I had to find the number to the Corperate office. They had no idea I was suppose to be moving into the apartment. which I feel is no excuse. You had a whole month to let me know that you did not have any property manager at this location. I did receive my money back but my mom was suppose to be released from rehab center after suffering a stroke. If you knew you didn't have the staff at this location then they should have came to the office themselves. You cannot run a business and be inconsiderate of others. And I they get zero stars from me.

They say onsite management but they never answer the phone. You have to send an email and wait for…read morethem to respond This property is not smoke free. I had to contend with heavy smoke for 2 years. Maintenance does respond quickly.

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I chose these apartments because they are in between Soddy daisy and Chattanooga. If you work at…read morethe TVA sequoyah plant, it's about a 25 minute drive from here to the plant. They are one of the few complexes that do month to month leasing which is great if you're a contract worker looking for a place to stay for the outage. They also give TVA employees a discount. A fully furnished studio apartment will run you $980 for the month. Water, electricity and sewage are included in rent. Cable and internet have to be set up by you. Pets are allowed. The place is decent, nothing fancy. Not very new but not super outdated. They don't provide any cookware (pots/pans) or microwave. They don't have very many electrical outlets either. And the ones they do have are in inconvenient places. The apartment was fairly clean when I moved in, they could have done a better job. Fridge was a little sticky. Haven't seen any bugs so that's a plus. Staff seems a little ditsy and kind of rush you a bit but they are still friendly. They have a separate area to wash clothes. I find this inconvenient and prefer the washer and dryer hook ups be inside the apartments but that's just me. The grass area overlooks the lake. not everyone gets to see the lake from their own patio, but you are able to walk down to it and they have a small bench there where you can sit and just chill. They have a beautiful pool area as well. There's also a restaurant in the lobby area which is pretty cool. If you are looking for something decent, fairly close to everything and monthly leasing then look no further. If you are looking for complete luxury with the most high tech newest appliances then this might not be for you.

I would completely avoid this complex despite the amazing views because the leasing management is…read morestrange and deceitful. I never moved in and they refused to return my $1400 deposit. They gave me a quote and I signed. I asked to move in a day earlier and confirmed explicitly the rate would not change; management confirmed back in writing it would not. Then it increased to over $50 more. They also demanded I pay an extra $76 for the additional day of rent, double what the rent rate was. I asked both management and leasing to honor their word about keeping the same rate, but they both refused. The unit is now back on the market for the original rate. I also asked to view the unit before signing, but leasing refused, claiming they have never allowed any viewings before signings. I found this odd and refused to sign the lease. Leasing eventually let me view so I would sign. The unit was materially different than presented. I did not sign due to the unauthorized rent increase. Leasing and management got very upset. They refused to return my large security deposit that was explicitly outlined as paid in case of default or damage during tenancy, but no tenancy happened. Jeannelle, the assistant manager, is nice, despite increasing rent without authorization; and Kenna, the manager, was polite in my brief interaction. Lacy Shadrick, the leasing manager, was strange. Questions repeatedly went unanswered and ignored. She acted like I was inconveniencing her many times by simply asking questions, such as asking her to rectify or clarify incorrect dates she wrote on documents multiple times in a row. Dates on documents to this day are incorrect. I pulled into the complex after a 40-hour road trip when my tire popped. I was standing in the parking lot in 95-degree weather with a whining dog, trying to communicate with a tire company, when Lacy came out; with no introduction or greeting, she demanded I immediately sign the new lease because she had a schedule. I asked for a moment as I was on the phone, overheating and exhausted. She acted like I was greatly inconveniencing her and wasting her time. I later found out that her refusal to view units policy was untrue as she demanded I collect my packages I proactively had delivered there so she could "show" the unit "asap" after I refused to sign the unauthorized lease.

In November 14th 2024 I had an appointment scheduled with a leasing agent at Northtowne Village…read moreApartment Homes. The leasing agent stated the apartment I was to view was not ready but I would be able to view another unit with the exact same floor plan. At which time agent stated apartment I was to take was just cleaned and ready for move in on December 14th 2024. The agent did not accompany but gave me the unit number 505 and the key to enter. When I attempted to unlock the unit the door was unlocked. As I entered I stated if anyone was in the unit and was answered by a man stating he was the maintenance man for the apartment complex. There was an uninviting smell of pesticides throughout the apartment. As I walked into the kitchen there were dead cockroaches along the countertop, drawers and floor. I stated to the maintenance man that I am highly allergic and decided to leave. *To clarify the leasing agent did not state if anyone would be in the unit. She said the unit was empty. * I returned to the leasing office and spoke with the leasing agent Cindy about the state of unit 505. I stated to her about unit 505 being unlocked and the maintenance man being in the unit to exterminate cockroaches. I also stated I am highly allergic to cockroaches and no longer wanted to rent the unit or any unit. I stated to Cindy the leasing agent I wanted to speak with the property manager. Cindy stated the property manager Heather Lawrance was out of the office but she would have her contact me. I contacted the office the following day spoke with the property manager and told her about my experience. She apologized and stated that they would move to another apartment and make sure an exterminator would spray the apartment prior to moving in and would continue to spray. I told the property manager I no longer wanted the apartment and wanted a full refund of my deposit and first month's rent. She stated she would contact their corporate office about the situation and request a refund. As of today it has been 45 days I have not received my deposit nor first month's rent.If you anyone is thinking about renting an apartment at Northtowne Village Apartment Homes please do not. I have also reported the company to the better business bureau and have contacted an attorney. Now just awaiting his response to this manner.

From the owner: Welcome home to Northtowne Village Apartment Homes in Hixson, Tennessee! Our gorgeous apartment…read morecommunity is conveniently nestled just moments away from downtown Chattanooga, Northgate Mall, major shopping centers, grocery stores, and countless fine-dining restaurants. Northtowne Village offers one, two and three bedroom apartment homes. Our expansive floor plans feature excessive storage and closet space, private balconies, full size washer and dryer connections and optional wood burning fireplaces.