You HAVE to come to Ahau. The watermelon margarita, Mojito, are really really good. The food?…read moreMmm-mmm delicious. Great music great service. Sergio and his colleagues are very courteous and professional. The music was chill. Excellent vibes. Had to come back and amend the post for we returned to try their breakfast. Sergio remembered our names and sat us right away. We tried the pancake plate which came with a side of ice cream. Tasted very natural and coconut flavored. Mind you I don't eat ice cream. This one is a must try. I got huevos rancheros and my wife got huevos con papas. Our party also got the enchiladas breakfast. Everyone really enjoyed their meal. Check out the pics.

My husband and I came yesterday to the beach at Ahau Tulum. the service (CARLOS) was…read moreoutstanding!!!!! we first thought the place was a bit pricey, however we didn't realize how amazing of a time we would have. Again, SERVICE was like no other. We spent the most lazy, amazing day, being served by a WONDERFUL waiter, the drinks were delicious, the food well crafted and the view of the beach like no other. the beach is clean, the atmosphere peaceful and the beach chairs and bed so comfortable. Today, we are back for DAY TWO! Carlos is our server again. This place is a hidden jewel in Tulum. We are planning on spending a few days in this beautiful place next time we are in Tulum.

This place has it all. Seriously…read more Incredible stay all around. The service is truly top tier. The staff are attentive, friendly, and always make you feel taken care of without it feeling forced or over the top. The entire resort has a luxury feel from the moment you arrive. Everything is beautiful, calm, and extremely well maintained. The pools and beach are great, and the whole place just feels polished and relaxing. The rooms are especially impressive. Spacious, elegant, and spotless, with a very high end feel that makes it easy to unwind and feel comfortable right away. Overall, it was an amazing experience and easily one of the nicest resorts I've stayed at. Would absolutely come back and highly recommend it.

One of the most amazing experiences of my life! The beach was beautiful lots of activities for…read morekids. Grand class was adults only and absolutely stunning but walking distance from the kids friendly ambassador. There was transportation to get anywhere in the resort. Zen the more jungle focused hotel was Also beautiful. All inclusive 24 hour room service unlimited food and drinks and refillable mini bar. Cocina de autor which is a Michelin star restaurant was amazing , the wine pairing is extra but it's worth it. Piaf has great French food , Frida , Luca , sen Lin and Chaka are kid friendly I missed Chaka but the other three are really excellent. The bistro at grand class is great and azule is a great more casual buffet. There multiple bars the pools and the beach which is beautiful have food and drink service. Some activities are included and the spa is beautiful. My suite was over 1000 square feet with a plunge pool on my balcony. Getting chairs early is key at the pool and the beach. There are bars a coffee shop multiple boutiques gyms and activities. One of my favorite was catch of the day on the beach for lunch . There is a kids and teens club and a kids spa. Beautiful place for a wedding, I saw multiple during my stay. The food is really good! They have a mini golf course most of the year. There is night security and the resort is gated. They have mocktails as well as cocktails. The staff is really friendly. Tipping is optional but tipping in American money is recommended it will get charged to your card. There are three pools not including the spa. One at the grand class ( adult only) , zen, and the ambassador. The ambassador and grand class are walking distance from each other. This resort attracts more than Americans. It's beautiful and a world class resort.

Service - we were greeted with a mini bevvies & someone even came with a wheelbarrow to bring our…read moreluggage to our rooms. everyone in the wellness center was extremely friendly and helpful. we had a few instances at the restaurants where people did not come over to seat us or take our orders and we had to flag someone down. not sure if that was because we went during off season. overall - very friendly & helpful. ambiance - the check-in area is outdoors with a cute lounge area. you walk down a sandy path towards the bungalows/units. you def feel like you are in the jungle with all of the plants & creatures (geckos, birds, iguanas, bugs). the different restaurants have different vibes. rooms - we opted for the bungalow **NOT THE SAME AS A STANDARD ROOM* which was basically a tent w/ an outdoor bathroom. meaning yes - you are going to be shitting & showering with the creatures. and everyone will be able to hear you! i thought it was going to be cute, but i got over that very fast & wished we got gotten either a standard room or upgraded to a bathroom that was indoors. it was kind of cool to shower next to a palm tree, but not so cool to have to pee with the possibility of a gecko falling onto your head. we did have AC though which was essential! activities - * cacao ceremony: beautiful ceremony. made me think of chocolate in a different way. held on-site and in the yoga shala. * yoga (2 different sessions): we tried to do the off-site yoga and we did not sign up early enough so we got turned away! so we did yoga on-site (again at the yoga shala). exercise has not been a focus of mine so it was TOUGH! but there were different levels and classes available. i appreciated both even if i struggled. *ice bath (private): i loved this. we did breath work beforehand. then we each got into the bath for 3 mins. our instructor was great. also held at the yoga shala on-site. food - 2 restaurants on-site. macondo was only open the first night we were there. which i was very sad about because they had the best hummus & pita. they also had a DJ so the place was insanely packed. very chill atmosphere with the couches. the other resto option was la popular which was on the beach. we had most of our meals here which was nice to be ON THE BEACH. but beware of creatures - birds stealing food & shitting on you. & iguanas crawling under the tables. ceviche from here was *chefs kiss* who would have thought grapes and shrimp went well together. !! TIP !! Bring bug spray or some bug repellant. we got eaten up. by the end of the trip i prob had over 50 bug bites all over. very very rough!

We needed a quick escape and decided to come to Tulum for a few days…read more We saw a few YouTube videos on Nomade and thought it looked beautiful so decided to stay here. First, let me just say that taxis and parking in tulum are insane. Despite this being a high end resort there is no shuttle for guests and no parking. So you're beholden to leveraging their bikes which you can rent for free between 12-5 daily or the ridiculous taxis waiting outside the entrance. If you do choose to rent a car, parking is street only and this seems ridiculous for a resort. I will note on their website they say they have parking but when we reached out directly to the hotel to inquire about parking (because we were considering renting a car) they explicitly told us it was street parking only. Ok, since we are on the negatives I'll continue by noting that check in isn't until 4pm daily so an early arrival means you can hang out in the public areas but just be aware of that when you dress for an early arrival. The other negatives, our beach access suite (the second most expensive room/suite available) did have its own pool and outdoor seating area but this area only got early morning sun. This made the area not very enjoyable to use for the majority of the day because it was fully enclosed/shaded and the "lounge area" was a couch so not ideal for lounging. Additionally, we saw a few crawly uninvited guests in our room. Ants in our toilet room and then a rather large cockroach on our sink/vanity area. With the indoor/outdoor nature vibe of this resort these guests I'm sure are a common nuisance but definitely not what you'd expect for $1000/night. The area of the resort is very intricate and maze like and while this weaving of the jungle/beach is a vibe it for sure it is not accessible to anyone with mobility issues. One of the main dining areas also offered primarily low/backless seating so again, not the best for comfort or accessibility. We also had power outages our last night - this definitely made the room pretty humid and difficult to sleep in (but the storm was great to listen to and watch). For a place like this and a per night rate as high as they charge, they should have dependable generators. Also, not necessarily a negative but important to note, there are no TVs in any of the rooms, so bring a few great books and indulge in the activities and conversations with your fellow guests. The resort does have great beach accessibility with plenty of loungers for guests. But the area also had a LOT of people walking around during the day selling various items. This definitely made it feel less like a private beach and more just like a public one which was again, disappointing. The last negative I will give for this place is we did meet up with friends who live in Tulum and who came over to join us for a lounge-y day and despite again, having one of the most expensive per night suites they did try to charge us for their "day passes". Thankfully, they said they'd make an exception which honestly, shouldn't even be a discussion given the room cost and the fact that we ordered food and drink throughout the day and had it charged to the room. So now for some highlights - as the YouTube and instareel highlights will showcase the resort itself is very "vibey". The suite we stayed in was nicely appointed and did have lots of big spacious windows providing great sea views and sounds. The bed was very comfy and big - plus the room came with a separate large seating lounge area. The pool and water feature was beautiful but again because it was shaded for the majority of the day the water remained pretty crisp. Another positive is there are daily activities you can sign up for and experience - including various yoga, sound bathing, and a really cool bonfire and stargazing. The main eating area also had live DJs and music on the nights we stayed and that was great to have available. The food was really tasty albeit very tourist priced. We enjoyed snacks on the beach (the tuna tartar and guacamole were both super fresh and delicious) and dinner at Mercado the first night (taboule salad and a great Mediterranean take on a taco). Both of these dishes were tasty and big enough to share. Our booking did include a daily breakfast but ordering more than one coffee resulted in a charge and that seems pretty petty when the cost per night is over $1000usd. It's also important to note that if you have an early check out, and pay for the breakfast, your option on your departure date is a sad boxed "lunch". This again, is wildly unacceptable for the cost. Guests leaving early should be able to place a breakfast order to go the night before their departure and not just be given a sad, tasteless boxed option. All in all, it was a great getaway for us because we were able to switch off but we'd not recommend this as a place that's worth its nightly rate. If we come back to Tulum we will for sure look for different accommodations.

Had an amazing time staying at Mi Amor in mid December. We had a 5 night stay and the weather in…read moretulum was great but the plunge pool was very good at night. The concierge service was helpful they were able to call restaurant and cabs for us. The location of Mi Amor was also great, not that far from tulum ruins. We were also able to walk to the beach within 5 minutes. Food and service were excellent. We ate breakfast basically every morning at the hotel and we enjoyed everything from the pancakes, granola, oat, avocado toast, teas, and coffees. For lunch and dinner we ate at Mezzanine, casa Maria, and also went outside of the national park down by the hotel zone. The massage was great, we booked ahead of time for the couples massage and really liked it. Overall, we had an amazing experience at Mi Amor, we felt safe and enjoyed our time there.

Located farther north on playa paraiso - approx 3 miles from el centro tulum - this purposefully…read morereclusive jungle haven caters to couples and their blissfully romantic time. The concierge is wonderful and attention to detail too notch ... for example, every night, you'll find a complimentary thermos w/ sleepy time tea and truffles in your room, alongside a love note. Your room will be cleaned daily and even your iPhone cords will be beautifully folded up. I recommend getting a room closer to the ocean side as things can get load from main road. Enjoy the breakfast (and entire menu!) here as the food is best of all of tulum.

This was my second experience at an all inclusive resort. This is an adult only resort, so no loud…read morekids running around or anything like that. We were here for 1 week and absolutely loved it. Each building has a concierge that is able to handle bookings or notify you of upcoming activities. My concierge was very helpful and communicated with me through whatsapp. You can also use the hyatt app to find this information. The resort offered many things to do throughout the day. There is also a beautiful beach, and the resort is a short walk to the town of Akumal. Activities were endless (in the morning). There are also some activities that have a limit on participants, so you may need to reserve early such as midnight for paddleboarding, or get to them at least an hour early to have a spot. Unfortunately pools were shutdown by 7. There were multiple restaurant/food options. Drinks were everywhere! There was also drink service at the pools. Room service was included and mini fridge restocked everyday. Tipping was not expected here, but they did accept pesos / US dollars. Overall an amazing experience. If you are looking for a relaxing vacation, this is a great place to start.

We came to Secrets for our wedding anniversary. It was a very nice experience compared to the…read morepreviouse all inclusive resort. Secrets is an adults-only resort, so you wouldn't see any kids running around. We were there for a week, and it was a really nice and relaxing time. It was a really nice adult vacation where all you do is eat and drink. Also, the resort offers activities you can join, but some require advance sign-up, which you can do through the app or your building's concierge. There were a good number of restaurants that you could go to. And there was a good number of bars as well. The staff was really nice and frendly always greeting you and making sure that you are okay. One downside is that if you want to lie at the beach, you will need to get there early to get a chair. A majority of the time, we were at the quiet pool, where people would just be doing their own thing, such as reading a book, on their phone, or just taking a nap. Some people would go into the pool from time to time. But definitely more relaxing.

My spouse and I had an absolutely wonderful stay at Live Aqua. The property is stunning, the staff…read morewas exceptionally attentive, and the food was delicious. The spa was fantastic, offering step-by-step guidance through the dry sauna, steam room, and both warm and cool pools-such a relaxing and rejuvenating experience. The hotel sits right on the beach with breathtaking views and features several pools, including one with a fun swim-up bar. Dining options were excellent, with several restaurants to choose from, including Mediterranean, Mexican, buffet, Asian, sushi, steakhouse, and American cuisine. Our room was fantastic, with a rainfall shower, comfortable beds, prompt housekeeping, 24-hour room service, and turn-down service. We also enjoyed live entertainment and a night club on the property, yet it remained wonderfully quiet when we wanted to relax. We loved the aromatherapy --it was such a thoughtful touch. The location is very convenient: close to a pharmacy, just across the street from a shopping mall with a mix of upscale and casual dining and shops, and only 10-15 minutes from Cancun's vibrant club zone. We couldn't have asked for a better experience.

Visited at the end of March to attend a wedding at the resort property. We scheduled local…read moretransportation which was a breeze coming from the airport to the resort. Our luggage was immediately checked in and we were able to check in even arriving early around 11 am. Our particular room was ready and we checked and our luggage was promptly dropped off. We stayed in an oceanfront room which had a beautiful view with a seating area inside and on the balcony. The room and bathroom were very clean and well stocked. I like the aromatherapy touch in the resort and in our rooms being able to choose which scent you wanted was very nice. I loved the separation of the toilet and shower by a wall and doors for privacy when using either. The water pressure and water temperature in the shower was great although there was some water draining from the shower during use. We would generally put a foot towel down to contain the water. The room was serviced twice daily so we were never without towels, etc. I also utilized the laundry service which was reasonably priced for three pieces of clothing and it was returned the next day. The staff was generally very courteous and helpful (we only had one less than courteous experience with a waiter at the Hidden Garden on our last evening). The food at the restaurants and by the beach and pool area was great - I cannot say enough about the fresh fruit and the grilled ribs and chicken so well seasoned and cooked with flavor. We ate daily in Siete for breakfast (the smoothie station you will need to go to first because it fills up because the smoothies are sooo good). We also dined at Hidden Garden where I enjoyed Indian cuisine which was delicious (but a small portion). All inclusive so it was nice not having to continually carry payment and only the gratuity needed for the staff. The last two mornings of our stay there appeared to be construction in the room next door or our floor which was disturbing - we did alert the front desk staff and it would generally stop around a certain time. Getting beds and chairs at the beach was generally easy but for the pool it was the hunger games usually having to place towels or bags on chairs early to 'reserve' them (there are no reservations for chairs only for the larger cabanas for an additional fee) We also experienced the spa which was amazing. Highly recommend visiting during your stay. The spa ritual is so relaxing and the couples massage in a combined room was great. Would definitely stay again. $$$

Wow! What a wonderful place to stay! Food was very good. Rooms were lovely. Beds are good. Could…read moreuse some soundproofing, next time I'd bring earplugs to not hear neighbors chatting. Nice big pool. AC works great! You get small toiletries in your room. Bring a small washcloth or a loofah. I'd like to live here for a month just relaxing in nature. WiFi worked great near lobby. But not at all in rooms that are further out. No , so bring a book

Mayaland and Bungalows is in the rain forest but it only rained a couple times while on our…read morevacation and being from Tucson I welcomed the rain. It's such a great place to get away, enjoy a walk around the grounds filled with tropical flowers and trees, enjoy the pool after a hot humid day and ultimately just relax. We stayed in a suite with a view of the Observatory and enjoyed the sound of birds throughout the day, especially in the morning. They have three swimming pools and their own private entrance into the Mayan ruins. Entrance to the ruins is $14.00 USD per person a private tour to the ruins is an additional $50.00 USD total (which we did). The staff are all Mayans and were very friendly. A quick shout out to Christina in the gift shop, Danny who works at the pizza joint outside and Velario one of the bartenders. We had such a great time we're going back next year.

We had a really good time at this adults-only resort. There are plenty of activities where you can…read morebe busy or choose to relax and enjoy your time. I was not approached by anyone offering to sell me anything or attend presentations. Staff were super friendly and helpful during our stay. There's a main pool and a quiet pool. So you have an option where you want to be based on your interest. Night shows were great with some fantastic performers. I wish that there was more Mexican themed shows or music but I guess they try to accommodate that the majority of guests were from Canada and USA. Some of the restaurants rotate being open for dinner. Your best bet is to make reservations ahead of time. You can always show up but might have to wait depending on the time. Overall food was good. Drinks were ok but as a social drinker, I wasn't impressed with my 1-2 drinks/day during my stay. I think I had one drink that I found really good. Beach area is not private and you might have people approach you to sell you stuff or services. A polite "no, thank you" works great. Location and proximity to 5th Avenue made it a great place to explore the area. Although filled with tourists, you also get some local interactions. I would come back to this resort in the future.

Ownership has changed, and this property is now known as Hyatt Vivid Playa del Carmen…read more My boyfriend planned the trip, and my only request was an all-inclusive resort. While the property has a lot of potential, it ultimately missed the mark, especially for a resort of this size. The biggest issue was the constant selling. I understand upselling is part of the business, but having to say no repeatedly throughout the stay was exhausting. Even after interacting with the same staff members multiple times, nearly every conversation felt like a sales pitch. We also received early morning calls to the room for non-urgent matters and promotions, which was disruptive and frustrating. Despite being advertised as all-inclusive, there were frequent pushes to upgrade to higher-end alcohol, exclusive experiences, and add-ons. I would much rather pay more upfront for a truly inclusive experience than feel harassed during my vacation. It really affected the overall vibe of the trip. The food was average and not memorable. The highlight was the coffee shop, which was open most of the day and consistently good. Poolside dining is very limited. You cannot casually order snacks like chips and guacamole while at the pool and instead have to go to one of the restaurants. Also be cautious with food near the pool, as wildlife grabbed my pizza while I was sitting there. Overall, this resort could be great, but the aggressive upselling, average food, and limited poolside service made it disappointing for an all-inclusive experience.

Located on the main street on the way to the Coba ruins. Next door/connected to hotel Lol-ha…read more Sac-be has a general store on the ground floor and a cafe upstairs. Surprisingly, they have the best salsa Verde that I have tasted thus far on my trip. Out front is a reception hut where you check in for the hotel. The room was small, but as advertised. Wifi, flat screen tv, private bathroom w/shower. If you have a car, parking is in the rear- you have to drive around the block and through the alley. The only bad part was the family of mosquitoes occupying my room when I arrived... there is a higher risk for Zika virus in this region, so I spent a good amount of time and energy making sure I killed each and every one of them...(Sorry about the shoe prints on the ceiling)

We knew there were not a lot of hotel options in Coba, so two days prior to our arrival we made…read morereservations here (without seeing the room). They gave us a nice price, there is A/C in the room, hot water and TV. Sounded pretty good to us. We arrived and true to their word, our hotel room was ready. You walk under the restaurant through the back, past the restrooms and some older cabanas to a separate building with maybe four rooms. Your window looks into some sort of farm with turkeys and roosters among other animals. They are not too loud. Our room was modern, clean, a large bed, and clean bathroom. The bathroom was the second best bathroom we had throughout our trip; only second to our $200 a night hotel. The A/C was good and the bed comfortable. That was all we needed. I enjoyed a warm shower and sat outside on the shared patio to enjoy the early evening. Grab a beer from up front and enjoy. Coba is peaceful and quiet. At the end of the say the tour buses leave and you will have the place to yourself. We also enjoyed our time at the restaurant on the second floor. They have your standard Mexican menu for the area. Go for the night if you want to visit the ruins, walk around the lake (look for the crocodiles!), enjoy a peaceful nigh, maybe some cerveza and recharge.

This is a beautiful resort, on the lovely island of Cozumel. My friend and I came here for a week,…read moreand we enjoyed our stay very much. The location is close enough to the main town area that it's easy to get back and forth via a quick cab ride or on bike. The food on the resort is fine. We really enjoyed the breakfast buffet which is typically included in room rates. The other restaurants were okay, typically a little underwhelming for how excellent the food in this part of the country is. The sushi, for example, had a very strong vinegar taste as if the sushi rice had been over-seasoned with vinegar and mirin. One exception is the passion fruit ceviche at one of the beach restaurants, which was excellent and we ordered it two separate times. Overall though, I would encourage you to visit some of the many wonderful and affordable restaurants all over the island. My room was extremely comfortable and well appointed, with one exception. The TV was so old that we were unable to access any apps or even connect my computer for streaming. This isn't a big deal generally, but because we had some rainy days this was a bit disappointing. At this price point and prestige level, I would expect the TVs to be more updated. My guess is that these were 10 or more years old. I want to specifically commend this hotel for their excellent staff. The staff were consistently so friendly and helpful, and proactive for whatever was needed. Truly some of the nicest hospitality staff I have ever encountered, and so professional. The facilities are excellent and we particularly enjoyed our day at the spa, which was a real treat. The dive shop on site has a lot of great services as well. I would definitely stay here again and would recommend others to stay here as well. It's a special place on a beautiful island, what's not to like?

I've stayed here a few times for work, and it's one of those hotels that keeps growing on you…read more The Setting The hotel sits about 15 minutes from the main town, in a quieter part of the island. That distance works in its favor. It feels calm, removed, and much more relaxed than staying closer to the cruise crowds. Architecturally, it leans retro, but in a good way. The bones are older, but the interiors have been updated with smart design choices that make everything feel current and polished without losing character. The Rooms The rooms are a strong point. Spacious, comfortable, and designed to take full advantage of the ocean views. Most rooms have some version of a water-facing angle, which makes a difference. If you're on the ground floor, you might get one of the outdoor rain showers. Fully private, surprisingly great, and one of those features you didn't know you needed until you have it. There's also a large indoor shower, so you're covered either way. The bathrooms are especially well stocked. Beyond the usual amenities, you get after-sun lotion, Evian facial spray, bug repellent, mouthwash, and pretty much every small item you might need but usually forget. Add in a Nespresso machine and blackout shades, and the rooms feel thoughtfully set up. Service Service is consistently excellent. Friendly, polite, and always willing to help. Nothing feels forced, just genuinely good hospitality. Food & Dining Breakfast is served under a large thatched roof right by the water, which sets the tone nicely. The buffet has a wide mix of Mexican and American options, and at around $30, it feels worth it for both the setting and the variety. Dinner was more hit or miss. I tried one of the oceanfront restaurants with a Mediterranean feel. Beautiful setting, disappointing food. The guacamole lacked flavor, and the picanha was overcooked and tough. Definitely not on par with the rest of the hotel. The Spa The spa is a highlight. Great setting, excellent treatments, and a nice bonus: when you book a massage, you get access to the spa facilities for two days. That includes steam room, sauna, plunge pools, and other amenities that make it easy to spend a full afternoon there. Overall Presidente InterContinental Cozumel Resort & Spa is a strong choice if you're looking for a relaxed, well-appointed stay on the island. Great rooms, great service, and a setting that makes it easy to unwind. Just be selective about where you eat on property.