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    Albrecht Autoland North

    2.7 (12 reviews)
    Closed 9:00 am - 6:00 pm

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    Ask the Community - Albrecht Autoland North

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    5 minutes ago New…read moreHello, my name is James Sullivan. I was on the market for a newer bigger truck for almost 3 months and I that the sales Tommy Malvarosa great smile great personality. He met all my needs. We went over my budget. I ended up getting something better I got a new 2026 tundra hybrid, I Force max Yes, my first brand new vehicle and he treated me like family in the whole process was super easy. I can't say enough about this place. I would totally recommend them. I hope this helps a lot of of people out there on the market for a new truck. I used to drive a Ford but my wife Told me to try something new for once and I have to say night and day difference. I'm in love with my new truck.

    I took my 2023 Toyota Corolla to the dealership specifically for an oil change. That was the only…read moreservice I requested. I understand and accept that dealerships may inspect other items during service, but what followed raised serious concerns for me. I was initially charged $153 for the oil change alone. When I questioned the amount, the service advisor who originally helped me was not available, so other employees assisted me. They immediately looked at each other in confusion and even questioned among themselves why the price was so high. When the original advisor returned and realized what we were discussing, his behavior became noticeably nervous and uncomfortable. I explained that I was already concerned because about a year earlier, my wife had taken the same vehicle to the dealership and was charged close to $500 for a wheel alignment the car supposedly needed. At the time, I believed she had been overcharged. Now, once again, I was facing what appeared to be another excessive charge. In addition to the $153 oil change, I was being quoted over $330 total due to an air filter replacement that they claimed had been damaged by rodents. After I questioned the charges and the unusual pricing was noticed by other employees as well, the advisor suddenly stated that the oil change price was "probably a computer mistake" and said he would adjust it. At that point, I also instructed them not to replace the air filter. In the end, my total bill came down to only $68. That is a massive difference from the original amount I was presented with. This experience left me seriously questioning the honesty and transparency of the service department. It also made me wonder whether the air filter was truly damaged as claimed. After this experience, I now have doubts and concerns about the recommendations being made to customers. I felt it was important to leave this review because the entire situation seemed very strange and unprofessional. Needless to say, I will be reconsidering where I take my vehicle for future service and maintenance.

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    Nashua Hyundai

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    Genesis of Nashua - My horrible and unacceptable experience (FRAUD!)…read moreI had an extremely disappointing and frustrating experience with Genesis of Nashua that I feel others should be aware of. I purchased a Genesis GV80, which is marketed as a high-end luxury vehicle, and expected a premium experience to match. Instead, the experience turned into a 4 month long ordeal. After signing all the paperwork and waiting to take my new car home, the salesman casually mentioned that the battery was being charged, which immediately raised concerns since this is not an electric vehicle. I drove the car home anyway, only for it not to start the very next morning. Genesis had to come pick it up. This issue didn't happen just once -- it happened multiple times (about 13). While the car was at the dealership for service, I repeatedly called and was told the car was ready. However, when I followed up to confirm, the service manager told me it still wouldn't start. This pattern repeated over and over -- the car would be charged, run briefly, then the battery would die again once turned off. At that point, I told the dealership I no longer wanted the car and that they should take it back, especially since it was clear they knew it had issues before selling it. The response from the sales manager? "All cars can be fixed." That was unacceptable. I also had the Genesis app connected to the vehicle, which alerted me whenever the car was on, doors were open, or where it was located. Several times, I received alerts and called the dealership, only to be told again that the car still wouldn't start. At one point, a service technician even took my car home to try to resolve the issue -- adding over 100 miles to my brand-new vehicle -- and it still wasn't fixed. The car was even parked overnight in a garage in Salem, NH. After 6 weeks of getting nowhere with the dealership, I finally escalated the issue to Genesis Corporate. It then took 4 months to get my money back from corporate, and another 3 weeks to get a refund from the dealership. Not once during this entire process did anyone apologize for selling me a defective vehicle. No one from sales or management reached out to make things right. The only bright spot in this entire experience was Sue, the Service Manager, who was the only person who genuinely tried to help me navigate this situation. To make matters worse, I was never properly shown how to use the vehicle's features or packages. I was also misinformed about the matte finish -- I was initially told I could wash it normally, but after purchase was told I could not use a car wash, as it would damage the finish. Instead, I was handed a bucket, a cloth, and soap -- completely impractical, especially during New Hampshire winters. The bottom line: this dealership will sell you a defective vehicle just to complete the sale and will not stand behind their highest-end models. This entire experience was stressful, time-consuming, and honestly heartbreaking. I strongly recommend that anyone considering purchasing from this dealership proceed with extreme caution.

    Service department behaves exactly like all the stereotypes you can think of for dealerships…read more Broken promises, outright lies, every manager is in a meeting that they can't leave when you try to escalate for action. When you finally get so frustrated you insult them, they insult you right back.. Go ahead and bring the car here, just know they suck and it will be a disappointment.

    Nashua Mitsubishi - My 2024 Mitsubishi

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    Brought my 03 lancer to get a recall performed for my subframe that had rot holes in it. Car was…read morefine drop it off. I get a call a day later saying the car is ready to pickup. I get it. The steering wheel is now 90 degrees off center. Seems they never did an alignment after they put t in. I go under car to see what they did and have missing and loose bolts! Warning!!! Don't bring your car here. I'm missing two subframe bolts and one bolt is not even tightened. Also have power steering fluid leaking. Super unsafe. Called and tried to speak to someone and it seems the service manager is never there. Service gives you the the run around so I had to file a case and complaint with corporate to actually have them do something about this. Two days later and I have still to receive a phone call back and now I have an unsafe car. I could only imagine what would happen if I drove this and got an in accident. Major lawsuit. See pictures for yourself! Do not go here. They play it off like it's not a big deal. When I could potentially have a lawsuit

    Went in search of a new vehicle. The website listed several just arrived/new inventory so we…read moreheaded over. I stood in the lobby for 10 minutes before the sales agent bothered to look up and acknowledge me. When I asked about one specific vehicle he said it has just sold (such is the gamble). I asked about other vehicles and he said you can go look if you want and casually pointed to the door. Not once did he ask about what I was in the market for, what my price range was or even showed the slightest bit of interest in me as a customer. I spent my money elsewhere and got way better service.

    Allen Mello Chrysler Jeep Dodge Ram - The vehicle purchased

    Allen Mello Chrysler Jeep Dodge Ram

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    Going well so far, but every dealership has its good days and bad days. The Manager Lynda is more…read morethan a friendly hand shake with a smile. She is a positive asset to Allen Mello. Every dealership needs a courteous manager to put clients needs met with follow up calls and text messages. "I am liking my sales team so far"

    The incompetence at this jeep dealership is astounding. Our salesperson knew absolutely nothing…read moreabout jeeps and made no effort to learn about them. As potential buyers we knew more about the cars which he joked about. He continued to tell us he had been selling cars for 22 years but in all honesty this seemed like the first car he'd ever sold. He made every mistake in the book including not having us sign the title for the trade in and multiple mistakes on the registration which all told took multiple unreturned phone calls and 3 weeks. We had to demand temporary plates while they figured out their mess. The sales manager is pushy and sneaky. They continued to try to trick us into paying more than the advertised price. When I repeatedly called them out on it, they started making endless jokes at my expense about being "tough, difficult, a pit bull." The jokes continued every time we had to go back to their dealership. I don't think they appreciated a woman calling them out on their deceiving tactics. The only knowledgeable and respectful person we dealt with there was the financial manager, Dakota. Save yourself a lot of hassle and take your business elsewhere.

    MacMulkin Chevrolet Cadillac

    MacMulkin Chevrolet Cadillac

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    We had an outstanding experience with Larry! We initially had no plans to purchase a vehicle, but…read moreafter he walked us through several options within our budget, everything changed. He truly listened, understood exactly what we were looking for, and we ended up buying the same day. There was absolutely no sales pressure--just great options at affordable and competitive prices. The dealership itself was professional, well-organized, and easy to navigate. This was our first time purchasing from MacMulkin, and it certainly won't be our last. I highly recommend stopping by--you won't be disappointed! Sincerely, A mom of two kiddos and a very budget-conscious husband

    I rarely take the time to write reviews like this, but my recent experience with the service…read moredepartment was disappointing enough that I felt it needed to be shared. I brought my 2026 CT5-V in for its first service appointment, which included routine maintenance, an alignment, tire balancing, and a safety recall update. I was initially quoted approximately two hours for the work. Instead, the appointment stretched into nearly five hours, with repeated updates of "another 45 minutes" or "about an hour" only after I checked in myself multiple times. What should have been a straightforward maintenance appointment became a complete disruption to my day. Unfortunately, the delays were only part of the issue. Immediately after leaving the dealership and getting on the highway, it was obvious the alignment and tire balance were off. I scheduled another appointment for a few days later at 7:30 AM, hoping for a quick first-in, first-out resolution. After arriving, the vehicle sat untouched for at least 30 minutes, and after roughly two more hours of waiting, I was told the car had only been "test driven" and that no issue could be found. I was then asked to ride with a technician, who acknowledged during the drive that the vehicle was in fact pulling slightly to the left. However, after returning to the dealership, I was told by the service advisor that nothing was wrong with the vehicle, the technician had done everything correctly the first time, and the car would not be put back on the alignment machine or have the tire balance rechecked. Still experiencing the issue, I contacted another GM service department. Within a short time, they found that all four tires were out of balance and that the front-left alignment was off, directly causing the vehicle to drift left at highway speeds. What frustrated me most was not just the original issue, but the repeated dismissal of a legitimate concern despite clear symptoms and confirmation during the test drive itself. Between the communication, time management, and unwillingness to properly re-evaluate the vehicle, this was by far one of the most disappointing dealership service experiences I have had. Pictures show the corrections the other dealership had to make.

    Granite Subaru - Quiet working space while you wait.

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    One of the best customer experiences I have indeed ever had. Granite Subaru continues to exceed my…read morecustomer service expectations. My 35K WRX STI service was flawless. Everyone I have ever dealt with at this location has been fantastic and they have specialized service personnel who actually know their vehicles inside and out including variants like the STI. Could not recommend this dealership more for either a new car or service on your existing vehicle, be it a Subaru or not. Honesty for me is key and this dealership communicates directly and honestly which is a rare thing these days.

    Dealership lied on Carfax about services done on vehicle. Dealer lost temp plates and ghosted after…read moreasking them to issue new temp plate as required to do per state law. Lazy and lousy service. Test drove car and before buying, salesman Shea told me they actually hadn't yet done the services and would finish them next day. Car had old bad tires on and bad wheel bearings when test driven. I was told repairs would be done next day and car would be delivered as the dealership misrepresented services on the Carfax. Car bought Monday and not delivered until Friday with no communication from salesman about what's going on with the car. Car delivered without temp plates. When I asked salesman where the plates were, he said to just write the temp plate on cardboard. While he's correct, I didn't want to wait around to get pulled over and explain the dealership lost the temp plates. I asked him to please look for the temp plate at the dealership as dealers are required by law to report missing plates and to issue new ones so that the driver isn't liable. He did not respond. $600 admin fee just for dealer to lose temp plates. Salesman also had a funny bit where he pretended to have a voicemail from an interested customer about the car that he showed me the transcript for even though he "isnt one of those salesmen" to try to pressure people. Said he got it the other day but the voicemail was dated that day and the car at that point had been in the dealer's possession for 48 days.

    Albrecht Autoland North - usedcardealers - Updated May 2026

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