After driving my RAV4 for almost 12 years, it was finally time for a new one. I started looking…read moreback in February when the 2026 models first started hitting the market, and working with Michael Howard at Toyota of Nashua made the entire experience incredibly easy from start to finish. Michael kept me updated every step of the way -- explaining the process, letting me know when my RAV4 was allocated, when it was being built, when it was on the train, and when it was scheduled to arrive. His communication and follow-through were outstanding. The actual buying process was the easiest car-buying experience I've ever had. It was probably the fifth or sixth Toyota dealership I visited, and it was by far the best experience. I walked in, told them exactly what I wanted, and they gave me a price that was considerably better than any other dealership -- without any haggling or games. I wouldn't hesitate to buy from them again. Highly recommend Michael Howard and the team at Toyota of Nashua!

I took my 2023 Toyota Corolla to the dealership specifically for an oil change. That was the only…read moreservice I requested. I understand and accept that dealerships may inspect other items during service, but what followed raised serious concerns for me. I was initially charged $153 for the oil change alone. When I questioned the amount, the service advisor who originally helped me was not available, so other employees assisted me. They immediately looked at each other in confusion and even questioned among themselves why the price was so high. When the original advisor returned and realized what we were discussing, his behavior became noticeably nervous and uncomfortable. I explained that I was already concerned because about a year earlier, my wife had taken the same vehicle to the dealership and was charged close to $500 for a wheel alignment the car supposedly needed. At the time, I believed she had been overcharged. Now, once again, I was facing what appeared to be another excessive charge. In addition to the $153 oil change, I was being quoted over $330 total due to an air filter replacement that they claimed had been damaged by rodents. After I questioned the charges and the unusual pricing was noticed by other employees as well, the advisor suddenly stated that the oil change price was "probably a computer mistake" and said he would adjust it. At that point, I also instructed them not to replace the air filter. In the end, my total bill came down to only $68. That is a massive difference from the original amount I was presented with. This experience left me seriously questioning the honesty and transparency of the service department. It also made me wonder whether the air filter was truly damaged as claimed. After this experience, I now have doubts and concerns about the recommendations being made to customers. I felt it was important to leave this review because the entire situation seemed very strange and unprofessional. Needless to say, I will be reconsidering where I take my vehicle for future service and maintenance.

Tony and his team provided a no pressure buying experience. Numbers were easy to understand and…read morechanges were gracefully updated. This is my first Chevy and I would not only recommend the product, but the dealership. The finance manager was polite and like the rest of the process, no pressure. Just provided me and my wife with options. Thank you again to Tony and his team!!!!!!

Extremely disappointing service experience…read more This was my first oil change with this dealership, and after only about 3,000 miles I got a LOW OIL warning. That is completely unacceptable and immediately raises questions about whether the oil change was done properly in the first place. I called service and was told the next appointment was about two weeks out, but that I could stop by anytime before 5 PM to get the oil topped off so I wouldn't risk engine damage. I rearranged my day and went there around 4 PM. When I arrived, the service person told me they couldn't do anything. Seriously? Why tell a customer on the phone to come in anytime before 5 if you're going to refuse to help when they actually show up? I was even willing to leave the vehicle there for them to inspect. I asked for a ride home -- no. I asked for a loaner -- no. No solution, no urgency, no ownership. The worst part is that this problem happened shortly after THEIR oil change. Whether the vehicle was underfilled, there is a leak, or something else went wrong, the proper response should have been to inspect it immediately instead of wasting my time and giving me different answers. This is not how you treat a customer when the issue may be connected to work your own technician performed. Poor communication, zero accountability, and terrible customer service. Very disappointing experience and I would think twice before trusting this service department with my vehicle again.

Everything!!! I really liked the service technician Cheryl Baldasarro. She had a nice personality…read moreand was very knowledgeable. I was undecided about my tires and she sold me on the ones I got. I just really liked her because she was so knowledgeable.

My service person, Cheryl Bolsonaro was excellent. She was courteous, pleasant, and kept me…read moreinformed as to how my appointment was going. She and others in the service department are one of the reasons I've been going to Lovering Nashua for the past 20 years.

You're here looking for an honest review? I'm going to give you one:…read more I'm a straight shooter. I want to let my budget be known and I want personell on staff to simply be knowledgeable on the product they are selling. After checking out other lots in the area disappointed, with not only vehicle quality but this "as seen, as is" garbage, I knew where my hard earned money was going. The young, energetic salesman, Kevin, made me feel like a family member without seeming artificial or pushy on sales. I informed him I had kids and safety,reliability were of most upmost importance and I ended up purchasing this Army Green Jeep that just drives like it's off the assembly line. As an Iraq Veteran, I was more than pleased and when my fiances lease runs up next month, you can guess where I'm shopping yet again!

Peter and his crew are top notch. Fair pricing and very knowledgeable…read morewith repair procedures. Peter keeps my 6 vehicles running top notch. Shop local. No dealers for me.

This is my fourth BMW lease vehicle with Tulley BMW, Nashua NH. My sales representative was Mason…read moreWiggins. Mason is/was personable, knowledgeable, understood what I needed and successfully put me in a new BMW 330i. The backstory; I met Mason several months earlier during a service appointment, and we talked about what I was considering for my next lease. This transaction was completed in three hours, in large part because of our prior discussion and was as simple as all prior leases with Tulley BMW. Lastly, I did see negative reviews but, my collective experiences with sales and service have been well-handled and brought to successful conclusions.

Don't buy your car at Tulley…read more My 2025 M340 took a rock to the front headlight. Thought it would be a minor inconvenience until they said the part is on back order. It's a freaking headlight. Keep in mind, this is after they told me to bring it in. Are they giving me a loaner vehicle until the part comes in? Nope! They sent me to drive home in the dark with one headlight. To level customer service. I'll buy my next 70K car from anywhere else!

Positives: Beautiful jeep in stock, willing to negotiate, close service center. They have a…read morerunner service to register and get plates; it was just over a week when the plates were available for pick up. Negatives: Sales reps are not very knowledgeable on the jeep's functionality, add ons/upgrades, etc and rather than look something up, would just say "no, it doesn't have that". Also, the first rep would not allow a test drive on the highway. I would never purchase a car without driving it on a highway. Got home, looked up a few things, and after realizing the reps were wrong on the upgrades, had a second visit. This rep was much more helpful, pleasant and willing to research what he didn't know. He also had no issues with a highway test drive. It was a 5 hour process before we signed on the dotted line. This was AFTER already negotiating the final price with the manager the day before. It seemed every application, information form, etc, was from scratch, and each required a 30-60 minute wait before the next process could begin, often having errors which required correction. We were offered complimentary water but no other snacks or ways to pass the time. The after market upsell was uncomfortable. Way too hard-sell and frankly, the tactics were just insulting. I felt like I was in a scene of Glen Garry glen ross. About 2 hours in, the manager was running around the dealership having customers ring a cowbell announcing another sale. I told him we were still waiting on paperwork, but he wanted me to ring the bell anyway. Awkward drawing attention from others inside the dealership, then waiting another 3 hours for the actual sale to be final. Once everything was signed, we were given the spare key. It was in a bag. I'm glad we looked at the fob inside the bag, as they gave us the key to a different jeep. Somehow the original key was then misplaced and it took a 30 minute hunt around the dealership to find it. We used AI to review the initial terms. Im glad we did. The monthly payment was incorrectly calculated (not in our favor). The manager shrugged and said he just types the numbers in and the computer program calculates the monthly payment. The actual loan documents are screen only, so you have to read the managers screen and agree to your signature rather than get a hard copy. We just took a photo of each of the screens and AI was able to read and process from there, but were told it was not possible to get a generic hard copy version of the agreement. AI did bring up a few things we needed to be clear on, as well as note one of the documents was page 1 of 12, but the other 11 pages were missing. Manager apologized and located the remaining 11 and printed them out. Using AI can be uncomfortable, but it absolutely added value during this process and recommended some questions we would not have thought of asking on our own.

Bought a Jeep from them almost 3 years ago. The sales process was fine, nothing special but not…read morehorrible either, but their service department is another story. I left this review on carfax over the summer: If I could give negative stars I would. Every time I call the service center here they are rude and dismissive. This time they were also sexist on top of that. I brought my 4xe in to have the latest battery recall taken care of. I also had the CEL on, which I ran the codes on. There were two, one for the coolant pump and one for an electrical short having to do with the amplifier. They originally told me that they would do the recall first to see if that resolved any codes. The next day they told me they couldn't do the recall until the CEL was taken care of, and that they wouldn't work on my vehicle because it was undercoated. The undercoat is an oil based spray to prevent rust, it doesn't void the warranty and doesn't prevent work from being done on the vehicle. They said that the oil might have gotten into one of the connectors and that what's causing the short. I would think that if it got sprayed with undercoat that means it's on the underside of the Jeep, which gets wet and dirty all the time anyway. If the undercoat could cause a short, then driving in the rain could also cause one. I call bull. They said wash off the undercoat and see if the short resolves itself (more bull) completely forgetting about the other CEL about the coolant pump. I asked if I only needed to clean the connector's and they said no, the entire undercoat needs to be removed. That mashed zero sense. It was the service manager telling me all of this. Long story short I went to another dealership, Contemporary in Milford, and they did the work. New coolant pump was under warranty, I just had to pay for one new wire that wasn't covered. My Jeep passed the recall. They had the audacity to respond to my review and say it was a safety issue. Not once during the process did they ever mention a safety issue, and the other dealership didn't seem to think there were any safety issues when they worked on my Jeep. It was just them changing the story yet again to avoid doing the work. I will never go back there for service or a vehicle purchase again. I would say I'll tell everyone I know not to go there as well, but literally every person I talk to who has dealt with them before only has negative things to say about them. I don't know what their problem is but they're hemorrhaging customers.

I went thru a car wash at 1 pm Christmas Ev. When exiting the tunnel in noticed my rear wiper…read moreassembly had been torn off. I filed a claim with the car wash. Then drive to Nashua Hyundai, went to parts. They jumped into action took the car into service and replaced the arm. WOW. What service. Just want to thank everyone. Merry Christmas to the parts and service dept. Mark Loulakis BDR Airport Services Nashua NH

BUYER BEWARE -- ONE OF THE WORST CAR-BUYING EXPERIENCES I'VE EVER HAD…read more If I could give ZERO stars, I would. I was purchasing a 2020 Chevrolet Trax. I originally dealt with MacMulkin (also owned by Thompson Auto Group) and was repeatedly told the vehicle was in their shop being worked on and "prioritized for me." After weeks of waiting, I went to Nashua Hyundai and found the EXACT SAME VEHICLE with the EXACT SAME VIN sitting on their lot. Kellan assured me that if I paid a $1,000 CASH deposit, the vehicle would be ready Monday, August 17 at noon--"NO QUESTIONS ASKED." I trusted them and paid. Monday came and the vehicle wasn't ready. What followed was excuse after excuse, conflicting information, missed deadlines, and calls that were never returned. I finally purchased the vehicle August 19 and paid another $3,000 CASH. Getting a receipt for that payment became another ordeal. Despite repeatedly asking, I didn't receive the receipt until 12 DAYS later. Then came the registration nightmare. I was under the impression the dealership was handling registration and plate transfer. I provided everything requested. Somehow, my trade-in remained registered in my name, creating insurance issues. The RMV then rejected the paperwork because the numbers on the bill of sale didn't match. I repeatedly warned them that I would NOT drive my child around with an expired temporary plate. I was assured the registration would be handled or that a loaner would be available if it wasn't. September 9 came. My temporary plate expired. The registration still wasn't completed. I personally called the RMV and spent over an hour on hold, only to learn the corrected paperwork I was told had been submitted wasn't even showing as processed. I called Kellan and was told, "I'll take care of it. Just give me a second." After waiting hours with no resolution, I drove to the dealership AGAIN. Joe Dolan told me they could not provide another temporary plate or a loaner. He called Kellan on speakerphone. Despite previously being told management would address a loaner if registration wasn't completed, Kellan suddenly said, "I don't know anything about that. I have nothing to do with that." I left with NO VEHICLE to drive my son to school or myself to work on September 10. This transaction involved conflicting information, broken promises, missed deadlines, poor communication, registration/RMV problems, an expired temporary plate, my trade-in remaining registered in my name, insurance complications, a 1-week delay submitting financing paperwork to the bank, and repeatedly having to request a receipt for $3,000 CASH. There were also real financial consequences. I lost work time making calls, traveling back and forth, and trying to resolve issues that should have been handled by the dealership. I paid for additional transportation while they delayed the transaction and continued paying insurance on my previous vehicle because GEICO could not cancel it while it remained legally registered in my name with the Massachusetts RMV. I repeatedly gave this dealership opportunities to fix the situation. Instead, I felt passed from person to person while having to chase down answers myself. I also contacted President Jeffrey Thompson Jr. and have not received a response. I sincerely hope Thompson Auto Group takes this matter seriously and responds. If I do not receive a satisfactory response, I will be seeking legal counsel to determine what appropriate action I can take. Mistakes happen. Delays happen. But this was an ongoing pattern of poor communication, lack of follow-through, and lack of accountability. Would I recommend Nashua Hyundai? ABSOLUTELY NOT. Would I buy another vehicle here? NOT A CHANCE.

My husband and I recently purchased a used Honda for our daughter from Porsche Nashua, and I can't…read moresay enough good things about the experience. From start to finish, everyone was friendly, helpful, and made the whole process easy. They answered all our questions and gave a lot of confidence in our decision. This was especially important since we were buying from out of state. A huge thank you to Al, Rick, and Tony for taking such great care of us! You made what can be a stressful process feel easy, and we really appreciate it. I highly recommend Porsche Nashua!

Amazinh Place and staff the new facility is amazing !!! You have to have a coffee and check out the…read moremuseum like upstairs!!

Honestly F what everybody is saying. Car dealerships get the worst reviews and this one deserves a…read moregood one. I had an absolutely great experience purchasing my 2025 Ford Expedition from Best Ford! From the moment I walked in, the entire process was smooth, professional, and stress-free. A huge shoutout to Anthony, my salesman, who was awesome throughout the entire process. He was knowledgeable, patient, and never made me feel pressured. He took the time to answer all of my questions and made sure I was comfortable with everything before moving forward. You can tell Anthony genuinely cares about his customers and isn't just trying to make a sale. I also want to thank Sean, my advisor, who was extremely helpful and professional. He made sure everything was explained clearly and helped make the purchasing process as easy as possible. I absolutely love my 2025 Ford Expedition, and a big part of why I'm so happy with the purchase was the experience I had with Anthony and Sean. I would highly recommend Best Ford, especially Anthony and Sean, to anyone looking for a new or used vehicle. Thank you guys for making this such a great experience!

GO ELSEWHERE FOR SERVICE OR SALES!!!…read more Even though I made an appointment for an A/C service, they seemed surprised I wasn't dropping off the car for 2 days... so what was the purpose of making an appointment?? I know they have a reputation for super slow service here, but appointments for freon refills should be same day. Even though I knew that my car just needed freon, I was being charged a comprehensive diagnosis fee of over $200. After waiting 2 hours to hear that my car was out of freon like I told them, they then wanted to charge me over $540 to fill it! Despite the fact that I know I can get it for a fraction of that price at a different provider two towns awat, at least I got the comprehensive diagnostic, right?... WRONG! I asked if there was a leak in my system and they had no idea because they don't diagnose that until after the freon is filled?! So why did I pay over $200 for a comprehensive diagnostic report when zero diagnostics were done? No test results OF ANY KIND were given to me or emailed either. I told them there was no freon and I was right... Shouldn't you pay me $200 for doing your job? I bought this car at Best Ford and it's clear that they don't backup the quality of their service. Then because I wouldn't be able to make it back to pick up my car before closing, they have a lockbox system so I could grab my keys to get my car without waiting 2 days for them to open again. But I didn't get the lockbox code texted to me like the rep said I would get right away because he admitted that he accidentally sent it to the wrong phone number! So my lockbox code with my car keys was sent to someone else who could have easily shown up, grabbed my keys and stolen my car and the belongings inside of it. All because the rep was careless with my personal information and too lazy to change the code to something other than 0001! So the problem that I made an appointment for was not fixed, I paid over $200 to have a 4-hour inconvenience on my one day off work and it put my personal property in danger.... I should just challenge the credit card charge because I literally received absolutely no product or service. Let's see how they like processing fees getting raised if I don't get my refund. DO NOT DO BUSINESS HERE!

Back in March I was in the market for a new manual transmission car. I had settled on a Mazda 3…read moreHatchback as the replacement for my 3 yr old Jetta with 82k and a weeping head gasket. I reached out to four different dealerships (2 of them closer to me than Tulley) through the online inquiry asking for the make me drive to you price. After 3 of the dealerships responded (Seacoast didnt even bother) I looked at the numbers and Tulley offered me what I was asking for at a cool $1000 less than the two closer dealerships (both on my commute home). I reached out set up an appointment and within an hour of my appointment was all settled on price AND trade. They made this one of the most painless purchases of a car I have ever had. Fast forward two months my car is now totaled courtesy of a moron in a Super Duty, I took a chance and reached back out to see if Tulley could repeat the deal on another similar car. I explained the situation to them and they absolutely offered me the same deal they gave me initially on an exact same car (minus color) and I am going to pick it up this week. Again, the team at Tulley made this entire process just amazingly simple and they have earned a customer for life when it comes to needing a new Mazda.

BE SUPER CAREFUL DEALING WITH THESE GUYS. Handed over my…read morekeys to have something installed and was told 2 hour wait. Told by parts department that week that it would $350 + labor and a 2 hour service. Look at the invoice, $450 for for the part and slipped in an extra hour of labor. Tried gouging me for an extra $350 i wouldn't have noticed if i didn't look at the invoice before hand.