I was on vacation and realized I had forgot my meds. I got online to find the closest pharmacy to…read moreSun Valley and Chateau Drug came up. I had my heart doctor put in a prescription refill request and by the time I drove to the pharmacy the meds were already filled and ready. Fast and friendly service.

I would like to please urge anyone in the Ketchum area to use any pharmacy other than Chateau Drug…read more While i say this due to an experience with one specific pharmacist, it was on more than one instance . Management clearly has received numerous complaints regarding this pharmacist because I heard the same story from the competing pharmacies ... but more importantly from people within the drug store itself. We had just arrived in Sun valley for a long awaited getaway. On the flight out we began to feel a bit under the weather. By the time we woke up the next day we were both significantly under the weather. We had a function that evening and to be on the safe side we took a COVID test..... sadly we were both positive. I was recommended to other pharmacies but they didn't have the drug we were looking for. We tried Chateau Drug and they said they had one last prescription. I kindly told her that the other pharmacy would transfer the prescription and she said no and she would get around to it when she got around to it. We went to the Drug store and asked if she was able to make the call and she said we weren't her only customer and she would do it when she got around to it and then she would call me when it was ready.... All in a rude fashion. I then asked if she could give me an approximate time frame because I was feeling really badly and driving was tough for me and her response was " Why do you come to our town spreading COVID" loudly so others could hear. She said she would call us as soon as it was ready. We knew she wouldn't call.We waited and waited and after three hours I called back and she told me the meds were ready. We went back up there and got one prescription as the other was 1500 dollars. She aggressively dropped the prescription on the counter, took my credit card info and we left. Do pharmacists not have ethics training or empathy? This is the first time in 40 years where I saw a pharmacist who should not be dealing with people. Sun Valley is a beautiful place with lovely people and I know she is an aberration but she should not be in a position where she has any interaction with people.TWO BIG THUMBS DOWN

Every time I've walked through the door, they have greeted me and been very helpful in finding what…read moreI needed. If it wasn't on the shelf out front, they went in the back to provide me what I needed.

No greeting upon entering - that's enough to turn me off. No offer to help me find what I needed…read more Just a total turn off. I do not recommend this establishment.

My love for a "Gross-out" (my loving nickname for GO) is well established!…read more I was surprise to have one in this fancy town, but happy to visit it. It wasn't the best GO I have been too, but you KNOW I left with some great stuff!

This store is a great addition to Hailey. I am a bit…read moreconcerned about the enormous amount of plants that the owner orders which take up so much of the parking lot and then proceed to die all summer. I think he is ordering way too many annuals and also plants that are not for this zone. I have a lot of plants die when I buy from here. Also the high turnover of really sweet employees is concerning as well. There is a vibe of irritation in the store now which is slightly unpleasant. I will continue to shop there as the other stores in the valley basically price hike but it's not quite as friendly as if used to be ! Shout out to checker Robert though! Always fantastic!

I came in to print a few items. The guy who helped me really made me feel like I was bothering him,…read morehe was so rude. I was shocked to learn he is the owner.

This place is hor-ri-ble…read more Went in to buy some mailing supplies. Get in line. One person ahead of me. One cashier. They're chatting about skiing for a little while. Then the cashier answers the phone to help a customer. Gets off the phone and continues to chat about skiing with the guy in front of me. Answers another call to help a customer. Place my things down. And walk out remembering why I order supplies on Amazon and why Amazon is far superior to these little, horribly run places.

After we couldn't get into our regular dentist, Dr. Roth fit my son in immediately after he broke…read morehis tooth, and came in on his day off to see him the next day after the procedure. He was extremely kind and professional and took great care with our son's teeth that were fractured. His office staff was also top notch and understanding of the situation. I highly recommend this dental office to anyone and am considering moving my whole family over after this hugely positive experience.

Horrible business and staff. They are aggressive and will not admit if they are in the wrong…read more They will keep badgering you until you admit they are right or you leave. DO NOT USE!!

I happened in because I was traveling through town from Californa and my glasses had broken. They…read morelooked hopeless to me and I was prepared to buy new ones. They were fixed in a few minutes by the most professional and friendly staff. Would not accept payment. Very gracious. I'd return in a minute. Thank you.

Called in for emergency appointment at Friday noon! Staff/Dr Williams fit me in and patiently…read moreprovided comprehensive response. Exceptional service and care. Highly recommend!

While the front office has a friendly staff, they do not appear to have any experience or knowledge…read moreof how to get precision lenses or how to properly fit them to their customers. My advice is to take the prescription to another vendor.

Very helpful staff. I was visiting from out of town and needed replacement contacts, Natalie was…read morevery helpful in accommodating me timely, I highly recommend this business.

I was experiencing severe pain in my wisdom tooth and dr Ben Franz got me in the same day to remove…read moremy infected tooth. Did a very gentle and neat job, got me in and out of there. Thanks Dr Franz! He got me in while their office was closed!

Everything!!!!! I was able to get in quickly…read more I was treated with kindness and care and he has a great sense of humor. Thank you I am truly blessed that he is my dentist.