I love coming here very much because I love to buy delicious food, service is always good, and nice atmosphere, too. read more

Albertsons - Albertsons. - Grocery Near Me - Alpine, California

Using the Albertson'a app has been a such a gift. There are digital only deals for online orders that are just killer. However, the quality of their customer service has been inconsistent - from downright horrible to great. My first time picking up an order went as smooth as silk. The next few times were ridiculous. Our pick up time wasn't upheld. Not only that, they hadn't yet started gathering our items. Another time, we were lied to about our online order - whether they actually received it or not - then about whether they had employees available, etc. We set pickup time for 6pm but physically picked it up around 8:30pm. I was promised a follow-up from the local manager by the online customer service rep but never received it. The online deals are hard to beat so we won't stop altogether but we may try alternatives before shopping here. read more

I placed an order on 01/21/2026. It was supposed to be delivered to my work between 1-2pm that day. It was delayed. I called them to ask if they could change the delivery to the next day because we were closing and my delivery was too late. They said no, I'd have to contact Uber or Door Dash. They tried delivering at almost 8pm at night. #1, even if at my home, that is too late. I go to bed early because I get up at 3:30am. The driver cancelled my order because the business was closed, obviously. I then called this morning to ask if they could deliver my order today and again was told I'd have to call Uber or Door Dash. They couldn't even tell me which one. I'd have to call around and find out. WHY IS IT MY RESPONSIBILITY to hunt down whoever is supposed to deliver my items when I ordered thru ALBERTSONS. I didn't order thru Door Dash or Uber. Albertsons should be responsible for my delivery and if something is wrong, ALBERTSONS should be handling it, not the consumer. Now, I can't even get my money back because the Manager won't be there until tomorrow so now you stole $113 of my hard earned money for 2-3 days and can't get it back until a "manager" can refund it?? I'm sorry but there are other grocery stores that will deliver to me, so I will use them instead. read more

Albertsons - The chicken compared to my hand. - Grocery Near Me - Alpine, California

Convenient location ... not many stores in Alpine . Big parking lot , helpful staff. The only negative is how expensive everything is here . Yes, they have a good selection, but man ... super high prices ! read more

Pick up order never completed, online it said they were shopping for one more item for hours. Tried to call customer service , agent spoke poor English, said she would check order after being put on hold for 14 minutes they transferred me ... More read more

I come here on my way to Viejas Casino. Just to get a few ready made meals. Amazingly delicious variety hot or cold. You can't go wrong here. Great service and friendly people too. I don't have any complaints with their overall service, experience and chill atmosphere. Always return customers. read more

I live in Alpine and Albertsons is the biggest market that we have, except for Baron's. I try to avoid the deli department due to being ignored and waiting for a bit. I decided today to get some fresh cold cuts and French bread to make an Italian sandwich for the family. I was waited on by Jordan! What a pleasant experience with him being very kind,aware and cutting my cold cuts exactly how I wanted. He took pride in his job and I fully appreciate that. I personally think he should be the deli manager and help others to be as awesome as he is. When I see him in the deli I will purchase more from the deli as he made my day. read more

Albertsons - I did not buy this Italian sandwich. I made the sandwich with the perfectly sliced meat that I asked for by Jordan. - Grocery Near Me - Alpine, California

This grocery store sucks!! Wish Barron's had everything I needed; so that I didn't ever have to go in this store again. No customer service, no friendly faces, no "hi" when you get to the register. Their only saving grace is the friendly employees at the deli. read more

Albertsons - Customer response - Grocery Near Me - Alpine, California

They literally never have anything. Four time in a row now I've placed orders for pick up that end up being a pointless trip and waste of gas and miles because they don't have more than half the items available. I literally have picked up at different times also. Why say something is in stock when it's clearly not? Then try to substitute the items with shi* that's completely different. It's super upsetting and inconvenient. I live far and this is the only close grocery store around where my items won't be completely melted by the time I get back. So, I'm stuck coming to this pathetic place that calls itself a grocery store. Like honestly they should just shut down at this point or just not offer items they clearly don't have. read more

As an avid app user and full time single Mom, I'm so grateful for the folks working here at this location doing pick up service. They are thoughtful, kind, and clearly hard working. I can't appreciate the seamless process they've created. For a recent birthday cake order, they made it happen despite some set backs in communication. It was delicious and perfect in every way! read more

Food at this Albertson's is always fresh. We are giving at five stars. There is always someone around to help. And they're always sweet. The store is always kept clean and neat. We came here today for a birthday cake for my mom. We love Albertsons read more

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I ordered 3 dozen cupcakes, half vanilla and half chocolate, plain, no decorations, 2 days ago, for pick up this morning at 6 am. Upon arrival, they had 2 dozen for my order, decorated with Halloween trinkets. They acknowledged that I order 3 dozen, and then told me they "ran out" of cupcakes. I was confused, I pre-ordered them 2 days prior so they would be baked in advance for my order. They compensated by giving me 4 dozen decorated with birthday trinkets. Not what I ordered, but since we were celebrating office birthdays, I took them. I do not recommend using Albertson's for pre-ordering anything. They seem to be confused about the entire process and concept of "ordering ahead of time." read more

5$ Friday has gone severely downhill. Strawberry deal ... almost all were unripe and there were many that already had mold on them. Rose (5 stems) / Alstromeria (5 stems) bundle - when I took off the sleeve, all of the petals of three of the roses fell to the ground. I don't even trust that I could keep them for tea ... pesticides?? who knows. read more

Albertsons - 5$ Friday Rose Alstromeria Bouquet - Grocery Near Me - Alpine, California

Do not order "pick up" from this Alpine Albertsons store! At 3:30pm today, I placed an order pick-up for 6pm...At 5:55 I receive an alert notification that my pick up time will be delayed...When I called to ask why, I get a girl (Michaela) whose popping bubblegum or something else, in my ear, explaining that they are extremely understaffed, & might not get to my 22 item order, until the following morning! Now why wasn't I notified at the onset, that they were experiencing delays? Is it my fault that Albertsons doesn't hire the proper amt of people to secure adequate customer service?!?! Then I get the manager (Josh) who seemed just as clueless, telling me my refund won't be processed for 2-3days! Why?!?! I didn't receive my products, why does Albertsons get to hold on to my money for any period of time?!?! I know good service is hard to come by these days, but knowledge and professionalism should not be sacrificed in any workplace! They were giggling like little kids! DISGUSTING! read more

I am a regular at the Alpine, CA location. Last November I stopped going because the cashier (can't recall name) and the bagger,Cathy, were incredibly rude. I shopped elsewhere for a while but recently went back to the Alpine location. Today was another bad experience with cashier Robert and bagger Cathy (again). I don't appreciate being yelled at for putting my resuable bags on the belt (I was the only person in line). I had two bags. Cathy, who couldn't stop talking to Robert long enough to do her job, used one bag, packed thing poorly then through the rest of the groceries in the cart, ignoring the second bag completely. I am tired of being treated like garbage by staff who clearly could care less. This used to be a great store with friendly staff. Now it's a place of bitter, rude, older employees (the younger staff are very friendly). read more

Went there after work to grab some sodas and drinks for the kids. Walk by the beer cooler and they had a sale on a brand I like. Got to the front check out when I noticed four people with carts full at the one register. The only one open. Staff mostly wondering around doing nothing. Went to the self-checkout closest to the front and the override terminal. Asked a younger guy and middle-aged woman if they could ring up the beer. The boy said they probably could and the middle-aged woman just ignored me. Left the beer on the counter. Wasn't about to wait 20 minutes for a 12-pack. I guess this was The Universe telling me to shop for beer at costco. Won't happen again read more

I love that they've added a serve yourself soup & salad bar. Everything is fresh and the last few times I've been in they've kept the containers full. They seem to have started opening more registers and there are a lot of new faces when I check out. Jordan is very friendly cashier and I saw him dancing while pushing carts outside one day which was awesome. He brought joy to myself and others as we watched him happily collect the carts. It's nice to see employees enjoying their jobs. It's a pleasant change from not all but some of the seasoned cashiers I've interacted with here over the years. I've also started using the just4U app which does take some extra time but saves me money. read more

Am not one to write reviews but am so annoyed and disappointed. We ordered a caked for my sons birthday and the cake IS SO UGLY AND NOT LIKE THE PHOTO. If you don't know how to make a cake don't have it advertised simple as that. I only flash saw and when I was at check out looking it more and I stated to actually see it and how ugly very thing is ... read more

Albertsons - Ugly cake the colors.... - Grocery Near Me - Alpine, California

Unimpressed by their lack of customer service and filling on line orders. I ordered a party tray for work using their website. Went to pick it up and the guy at the counter looked at me like I was an idiot. He then stated "We don't have an order." When he asked if it was an online order he stated "yeah, we don't see those" This was the second time I've been disappointed by their service. Don't think I'll be back. read more

Albertsons - Online order they seem to never receive. - Grocery Near Me - Alpine, California

I like the app, check it for some deals and coupons. I like all the organic options and the Organics brand products. read more

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I saw a customer service agent get mouthy with an African American customer what curse her out. It was so unprofessional what I witnessed. I never could have imagined this behavior being heard at Albertsons. African Americans have enough issues and to be treated that way was unacceptable. The last words from the customer service rep were "go back to your neck of the woods. " Why is this allowed? read more

We decided to come here since we needed some sandwich fixings for our stay at Viejas. Trying to save money since eating out can be expensive. This location isn't so busy on a weekday. Store is clean and organized. We kept walking to the soda section and the guy kept refilling shelves of soda. They have lots of items available on the day we came. I also saw the clearance rack. It was full of stuff. I definitely liked that but didn't purchase anything in the clearance rack. I even found lipsticks but they looked like they were old. Plenty of parking up front. Located right off the 8 east freeway. read more

Albertsons - Cakes - Grocery Near Me - Alpine, California

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I always shop for my grocery and medications at Albertsons. Prices are somewhat higher than other stores but the quality is great. I can find just about everything I need. Produce is fresh and the shells are always stocked. If you can't find what your'e looking for all you have to do is find staff and ask them to check for you. The store is quite clean and staff is very friendly and knowledgeable including the pharmacy. The store is located on the the main street in Alpine with plenty of parking. Disable parking is located directly in front of the store. Starbucks is located inside the store. A bakery and butcher shop are located inside a well. You'll be happy with your shopping experience. read more

This Albertson's location is located in the heart of Alpine in a newer development area. The place was very well stocked and quite clean as well. (http://www.yelp.com/biz_photos/albertsons-alpine#P7pAomZLXOiR98XxvmBwUg) The floors were so shiny, that I wanted to do some run, slip, and slide, but one of the employees came around the corner and gave me a dirty look. (http://www.yelp.com/biz_photos/albertsons-alpine#709Zj-GZVmCqn3no9FBnsg) No bueno... I picked up a 24 pack of water, some zucchini, and some pork rinds for my brother who loves, not to say I will not munch on a few myself. The bags were only $1 a piece, so I picked up a BBQ flavored one. (http://www.yelp.com/biz_photos/albertsons-alpine#jO97CJ4OHSt8VhtlBwyphg) They had four different flavors. The salt and vinegar was a new to me. (http://www.yelp.com/biz_photos/albertsons-alpine#CQpat7G38PEeBkbmuxzo9g) I used the self check out on the way out, but the girl attendant had the give me the code for the zucchini. She was nice and everything went okay.. read more

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the cashiers are weird asf and they decided to start closing an entire hour earlier with literally no warning? there's a teeny little sign on the door that says they close at 11 now. y'all were cool bc you were the only place open until 12 but..... alright read more

What ever happened to cashiers saying hello to customers when they walk up?! The last couple of times that I've been there, I have been completely ignored when I walk up to the register because the "kids" working at the register are too busy chopping it up with their coworkers. This evening Matt was too busy talking to his 20 something manager to even acknowledge that I was there. It took Matt forever to ring me up because he kept stopping to talk to his friends at work. In fact I was starting to wonder if Matt was high because he was so confused about me bringing my own bags and actually getting the damn groceries in the bags. Maybe management should have more mature supervisors there to prevent this high school atmosphere! read more

Visiting from out of New Mexico, their Habanero peppers were on sale per pound (found out they were switching over to the quantity pricing)....I thought to myself I am buying EVERY last one of these mofo's like my life depends on it. Where I am from its price is based on quantity, this was a no brainer. 2.8lbs of Habaneros later I would like to thank the manager and cashiers for passing no judgment but smiling and laughing at my excitement as I claimed to of hit the pepper lottery! On another note, their LOCAL Beer selection was on another level, which my wife and I were blown away by. I guess things in New Mexico will catch up sooner or later. Keep up the good work in Alpine! read more

Albertsons - Grocery Near Me - Alpine, California

I'm writing this specifically about the deli section. If I could give no stars I would. This isn't a one time ordeal, literally the past four times I've come to the deli section to buy chicken strips the two lady's working back there have their back turned to costumers, will look back and then carry on pre packaging other things. Today I waited ten minutes and they still didn't help. Like I said before, this isn't a one time frustration, these woman do this often. 06/05/22 at 11 am is when these two ladies are working, I suggest coming in the afternoon if you'd actually like some help or management maybe training these ladies on costumer service. I sound ridiculous, I would normally never post things like this, but like I said this is becoming a normal experience and it's not okay. read more

I had a great experience in the Deli at Albertson's in Alpine, CA. 91901 Codi was finishing the Cooked Chickens and was so nice and helpful. I asked for 2 chickens and another customer asked for 2 rotissiere cooked chickens too. Absolutely delicious. Thanks for making my shopping such a positive experience Codi. C. Lovejoy 8/25/2021 91901 read more

Not a bad store and a lot of the employees are very helpful But the $5.00 Friday deals are set up to rip you off... This is not the first time I've fallen for the same trap and just let it go, but today just pissed me off They offer shrimp @ $5.00 a pound in 2 pound bags....$10.00 great deal But they mix different bags of shrimp together with no tags telling you which one is the sale And when you get to the check out nobody asks you if you meant to buy the deal So I just spent $28.00 when I only intended spending $10.00 read more

My review is really aimed at being a shout-out to Nancy. I stopped at Albertsons Friday on my way home from work. I was getting three bunches of flowers. Nancy was in front of me in line. I assume she just got off work as well because she was still in her blue Albertsons shirt and black apron. She asked if I was getting the flowers for myself. I could only muster a weak "No." She then had the cashier ring up one of my flowers. She told me that she was getting the flowers for me, and that she wanted to make sure I kept them for myself. I got a fourth bunch, leaving with my three intended and the one that Nancy purchased. Nancy didn't know that my friend and neighbor died in a car accident the night before. I was getting the flowers to leave at the site of the car crash going towards Campo. My friend left behind a husband, and two children (the three people I intended the three bunches of flowers to represent at her crash site.) I normally work nights, but my supervisor had me go home because I couldn't keep my emotions under control at work. I was struggling to not cry at the register. I'm sure Nancy only saw a service member (I was still in my Navy uniform) and wanted to do an act of kindness and support. But her actions really meant a lot to me that day. You never know what a person is going through. Nancy: you are a wonderful, caring, and giving person. I am very thankful for your kindness. read more

Albertsons - Thank you to Albertsons employee Nancy for your kind gesture & paying for my flowers. - Grocery Near Me - Alpine, California

Still has gotten any better. Stopped after about 2 years. Employees need help with knowledge. Store was unorganized. Still no Alta Dena Milk. Bring this brand back it is far superior. read more

The floral department makes me custom bouquets every week for my home and puts other florist companies to shame. The flowers are always fresh and last over a week some longer which allows me to fill another small vase when I get the new bouquet. JUSTIN makes me the most beautiful arrangements!! He makes sure they are always different, exciting and creative!Justin is very talented and always a pleasure to deal with. He is the reason I will return every week to get my bouquets. read more

Albertsons - Weekly bouquet for home. - Grocery Near Me - Alpine, California

I go to this specific store on a regular basis since my work is down the street so I am very familiar with this store. I needed a Halloween cake for my nieces birthday party and have called over 20 store and businesses with no luck since we are only in August. Trust me, finding Halloween decorations, costumes, read more

Great grocery store!! Well stocked, organized and super helpful staff. Every employee that I encountered were friendly and professional. This will be my favorite grocery store :) read more

Many views are harsh about this location, but it doesn't mean they're not true. Prices do seem higher than other stores, but it's the franchise, not just this location. I sometimes shop at the El Cajon location near my sons home and the prices are the same. I watch their flyer very carefully for their sale items and stock up then. I also go to Barons market for their sales as well as Ranch Farmers market, all in Alpine. It's a pain to go back to the store twice for the same items, but at least they offer rainchecks that other don't or have discontinued. To me that's a plus. Fortunately I don't have to drive down the hill for stores to honor rainchecks. We're still a small enough community that it can't support two major grocery stores YET!!! But, someday it will and we'll also have our own high school too... As the lion king says "don't worry, be happy!", it could be worse, they could shut down and then where would we be? Keep your eyes on the sales and shop accordingly. Safe and happy shopping! read more

Albertsons - Grocery Near Me - Alpine, California

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This is in regards to the Just For U app . My cellphone is not capable of using the app . This discriminates against those of us who do not have this feature on our phones . I am doing more of my shopping at Walmart because of this even though Walmart is farther from my home & Albertsons is the only large grocery store in our town . read more

It's 6 o'clock on a Wednesday night they have two cashiers working the lines about 20 people long what ignorant person is managing the store

Had a rude experience from a person named "Vicki" in the store. Not nice. Please evaluate her for customer service.

The current manager Casey was no help. I was not upset until speaking to her. Which proves my point! Management should not escalate a situation, they should have been trained to have people skills to diffuse a situation. Sometimes just your tone and what you do make all the difference. Thank gosh one of the younger assistants walked me over to the deli where I had a minor issue, and was sooooo nice and genuine. She should be the manager!! Please find a manager with people skills and patience, it makes a world of difference. Thank you. The manager gets zero stars and the other associate who was bagging gets 5 stars! read more