New owners from an existing pizza cornerstone of Medford... off to the review.
Place has an uplift, looks clean and modern. Ambient music was house/techno and would've been perfect if it was located for foot traffic like downtown but most customers are driving in and doing take out.
So for the food and service... was told it would take 20 minutes for a pick up, left to pick it up in 30 and stood there for another 10.... It was a Friday so I get it and they had a crew of 5 working non stop.
I ordered a meatball parm, buffalo parm and two plain slices. So wanted to taste the slices as this is the benchmark. The slice was very good, better than the surrounding area. As for the hero's... meatball parm was a standard meatball parm, it's on the menu that comes topped with ricotta but was dry, needed more marinara. The buffalo chicken hero was perfect, chicken was cooked perfectly and didn't come off as Aramark frozen or pre breaded, so what I am saying the chicken was fresh. Here's the issue, both hero's were luke warm, cheese was barely melted on top. So remember I said, I waited ten minutes in the place for the order to be ready.... So the hero's were freshly taken out of the oven, perhaps taken out too soon.
Also bread is very important for a hero... it was too dense and perhaps day old. The bread threw it for both hero's.
Staff was very welcoming and reassuring that my order was coming out, actually think it's officially a family business as everyone looked like brother and sister.... Which I think is great!
So would I recommend Albert's, yes I would. read more