I've been meaning for a long time to update my review for KD... less than 6 months after…read morepurchasing my special order rims here the black paint inexplicably started flaking off. My husband and I both have jobs that are difficult to get off of during the week. Since KD isn't open during the week, this has been a perpetual challenge. Additionally, we are a single car family and my husband needs the car for his job, so its almost impossible for us to address things that we don't feel are very important. Were we pissed? Absolutely. But it was esthetic, so lesson learned. But KD had promised us free tire changes with the life if the tires due to our purchase of custom rims, so we figured we would cut our losses since 2 changes a year equals over $200 a year. We figured KD was nice and they had earned customers for life with service like that. We liked the idea of buying bougie rims and tires her for our baby. Fast forward to our first seasonal change. Everything went fine. We have the receipt to prove it. But subsequent efforts to schedule a change over proved too challenging due to our work schedules so we stopped going here. Periodically we would call to see if they ever added weekend hours just during the seasonal tire over time, but sadly no. You'd think maybe they would do a Tuesday-Saturday thing or something.... but nope. Anyway, that's not what was the clincher that pissed me off. Finally in 2025 my husband has some seniority at work and is able to get a day off during the week off and drops the car off for the seasonal change over. And when he picks it up they charge him. And when he reminds them about our rims and their policy they refuse to honor it. What makes it worse is he posts his concerns Yelp, he gets a PHONE CALL from KD asking him to retract his review and they don't acknowledge that they every had a policy regarding free mounting and balancing. I call bullshit. I have the damn receipt. You can't put tires on a car without mounting and balancing. That's idiotic. Are you used to dealing with people who have no knowledge of basic vehicle maintenance?!?! I really thought this was one of the few quality vehicles places in town and am very disappointed to learn that is just another bunch of crooks who lie and swindle. There's nothing discount about this place. You want discount, go to Costco or something. I am the kind of person that prefers to support smaller business and pay a little more. But not if I'm gonna get lied to and cheated. Fck that.

Great service attitude! Did not purchase tires, had service. Would definitely go back.read more

Prompt & professional they give you appointments and they stick to the time. Reasonably priced I…read morehighly recommend them.

I was treated like a homeless. I sat in the lobby for eight hours waiting for my car to be done…read more They failed to do the alignment. They failed to remove and replace the calipers for the brake job and then I got talked to in a condescending way about politics, I'm not interested, in this locations opinion on politics I was at this location for an automobile repair. Please keep your opinions to yourself. Thank you.

We had a decent experience with this auto shop. Family member and myself. Most of these reviews are…read morefrom years and years ago. I visited them last weekend (July 2026) and they were able to fix my car. Replaced a running belt and the alternator. I believe they charge $100 for every 1/2 of work so take that what you will, call around if you must. My car seems to be in tip top shape hopefully and it should do me good for a few more years. No complaints. Dropped it off not working on a Saturday and it was done by Monday.

Had an appointment over a week out, was never given a time, just an all day "show up" appointment…read more wasnt told that because I didn't show up before 9 that my appointment wasnt valid. 0/10

Yet another visit to youngs gear. I purchased a 99 ranger…read moreP.o.s from craigslist as a backup winter car. I was not sure if the 4x4 was working or not. I did not particularly want to engauge it on the dry summer pavement and scrub the tires around corners to see. I was too lazy to jack up all four tires to test it out. I asked them to check the whole thing out. If this place was unscrupulous, they could have snagged me for a new controlbox, a new electronic transmission actuator and more. In the end all they did was replace my 4x4 engaged light. and my differential fluid, as requested by me. Keep in mind the owner is on site. Unlike many other places. Other posters have issues. 4x4 cars take a beating up here in Alaska Good work isn't free. I personally am never upset if a mechanic discovers stuff wrong with my car that I was unaware of I am pleasantly surprised. And not upset and take out the information on the messenger. --------------- Way to go Young's gear!!!! I wanted to buy a " new" old 4x4 I found it on Craigslist. I drive it. I liked it. I called up Young's and without notice!!!! Asked if they'd look over the 4x4 components. They did. I paid shop rate for a mechanic to test drive, and jack up and check all that Young's is good at fixing They noticed a leaky shock and old t case fluid That's it. They thought the car was a good buy. I've had it 6 months now. No probs! Thanks Greg! And the guys at Youngs!

Phenomenal service from Young's Gear here in Anchorage. After driving across the BC and Yukon…read moreTerritory in January 2020, the front drive shaft on the Jeep JK Unlimited went out. Young's ordered a new front drive shaft which worked well, but after 9 months, it caused significant vibration. They contacted the manufacturer and confirmed the warranty, and replaced it with a new drive shaft in one day. They also ensured the replacement shaft would not have the same problem before installation. Thanks to Chris and the Young's Gear team for covering a problem that was outside their control, and made the process very smooth despite a part failure. I highly recommend!

Outstanding customer service. The gentleman who greeted me got me on the list to have my tire…read morerepaired instead of replaced! Saved me time and money. Wow. The next rep who got got me out the door was also excellent! Thanks Tino! Great customer service. Great experience. Five stars!

Great service and clear, communication about what to expect. I tipped the two mechanics who worked…read moreon my old car. They replaced a set of tires.

I drove my motorhome from California to Whitehorse, YT over the highway to the top of the world and…read moreinto Tok, AK on 100+ miles of rutted roads, gravel and dirt and developed a noise in my left front wheel. When I arrived in Anchorage I did not know of a good reputable mechanic to turn to. Having been referred to several who either were not qualified to do the job, did not have the proper equipment to lift the motorhome, we're too busy or outright we're not interested! It was suggested that I give Dean a call which was an experience in and of itself! After explaining my situation he gave me several suggestions to try on my own and if they didn't work he said to give him a call. The suggestions, all of which were valid did not solve the noise issue. Dean explained that he was completely booked but understood my dilemma being from out of town that he made an appointment for me the following day. Dean's mechanic went with me on a test drive and he immediately heard the sound and returned to the shop and pulled the front wheel off and did one of the most thorough wheel inspections I had ever witnessed! He spent considerable time inspecting all of the components of the suspension and wheel assembly and determined that the rotor was ever so slightly warped and out of round which was causing the brake pad to move ever so slightly on every revolution of the rotor when it passed by the brake pad causing the noise. He suggested that turning the rotor would solve the issue but that it was so slightly out of round he would wait until the next time I replaced the brakes to have the rotor turned. He did not feel that this situation would be anything to be concerned about and to continue on my trip south back to the lower 48 states. I did not keep track of the hours but it was at least one hour and approaching two hours and for this Dean only charged me $160 which was extremely fair considering today's labor rates in the $200 per hour range. I would recommend Dean's automotive service in Anchorage Alaska unequivocably to anyone who needs quality honest work at a fair price! While my vehicle was being worked on I thoroughly enjoyed talking with Dean as he is a veteran of the auto repair industry which I would guess of at least 40 years if not more and a very interesting individual to talk with! Go see Dean with all of your automotive needs!

We brought our vehicle here for a tire rotation and they got grease all over the interior. When…read moreconfronting the owner, he got hostile and refused to offer any sort of remedy. I would not recommend this business to anybody.

Purchased a set of studded tires and they told us to show up on Saturday by 7am there is only 40…read morenumber they have on stickers. By the time we showed up at 630am it was all gone. So there was others forming another line because they sometimes add 20 more people on top of the 40 already chosen stickers. As we was waiting there in line for 1.5 hours this older lady was there acting as if she was drill Sargent and controlling and telling everyone how to stand and where to park ect. Finally she got into some lady's face literally up in her face and was yelling at her and this lady kept saying get out of my face get out of my face. She kept saying no I don't need to. So this lady walked away. As everyone was standing in line waiting they all talked amongst each other saying how they have never been to a company to where it was this hostile especially if we are all standing outside. This was my 1st time coming to this company and my last time after witnessing this lady getting yelled at and this lady trying to make herself look like she was in charge as the owner showed up. She even said you need to tell this lady you have me in charge. I didn't think it was appropriate for her to get into her face or yell at every paying customer paying for their own tires here. Next year I'm going somewhere else. Because if that was me I would've walked away but this lady handled it so good and professional. After we all got checked in I approached this lady and asked if she was OK. She said yes. This was totally uncalled for how it was handles. But she already purchased her tires days prior to this craziness. I felt so bad for her. I hope the owners got this resolved or spoke to the lady who was acting like she owned the company.

The no appointment policy is terrible. The customer service is poor at best and one of the…read moreemployees actually accused me of lying. In these difficult financial times, I encourage you to support local businesses that care about your loyalty. Less than a year ago I purchased almost $3,000.00 worth of tires, rims and services. After how I was treated today, I will not spend one more dollar with this company. Please invest somewhere that deserves your patronage.

I appreciated that Jim and his crew helped in every possible way to get my rebuilt transmission…read moredone in a timely manner, for a price that worked well for my budget.. I am happy with my new transmission, and have a warranty that makes me comfortable in case there is ever a problem with it. I value their opinion very much, and I am glad that I chose them to do my work on my truck.

Provided excellent service and was able to fix the issue in one day! Highly recommendedread more

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I had an electrical issue with my vehicle so I bought it to them, they diagnosed it and said it was…read morethe battery and tune up.after paying $300 2 months later the issue came back.. I went back, because I was under the impression they would gurantee their work, since its the same issue they said they repaired. My main complaint was, instead of trying to see what the problem may have been. Or to see maybe its something they may had missed. The gentleman started to quote me 100 dollars an hour for all the issues, to a total of 300. So after failing to identify my issue that my car was in the first place. I basically paying for them to troubleshoot my car..i could understand labor or parts...but additional inspection when you failed the first time. If this is normal than ill be wrong, but I'm just speaking my experience.

Was super happy to get an oil change by just walking in. I paid $140 for an oil change which seems…read morepretty high so for so I might go somewhere else next time. I have a 4-Runner and I was expecting around 90... So 140 I'm just not sure about. However, would go back in a pinch.

I spoke with Greg this morning (Saturday, 31 May 2025 @ 09:35 am) about setting up the 50-point…read moreinspection for Thursday (05 June 2025). He advised that no appointment time is necessary; just come in as a walk-in. I will go in at about noon to get the inspection and follow up with the findings and the quality of work. So far, so good as it pertains to the customer service received.