I am a student at UAA, I am taking 5 online classes this semester on a fast track to graduating by the end of the year. My laptop suddenly stopped turning on, and a friend recommended Alaska Computer Support to me. I brought my laptop to them and they told me that they would look at it, but usually it costs 50 dollars for them to do the work to tell you what exactly is wrong with your computer (understandable price as it can usually take quite a bit of work to pinpoint technical issues). They came back and told me the computer was completely gone, they showed me the fans inside and they were absolutely wrecked with dirt and dust to the point where no air was flowing in and the computer overheated and was destroyed. I was in tears, I was so scared as I had no vehicle to get to school to use the computers at the school library to do my work for my classes. They ended up offering me a loaner laptop and didn't charge me a penny, just told me to please bring it back once I got a new laptop. These people could not have been more kind, compassionate, educated, fast working, dilligent, and above all, put their customer's needs and situation as their upmost priority.
I could not recommend Alaska Computer Support more. They know what they are doing and aren't there to scam you or take advantage of you, or do a horrible job like Best Buy for instance (NEVER let them send your computer off to get fixed, they destroyed two of my laptops sending it off to India or wherever the heck it went for over a month). These people care about their customers and absolutely know what they are doing, they are GRADE A PROFESSIONALS!
PLEASE do yourself a favor and go to Alaska Computer Support. I promise you won't regret it, it is so rare to find people who know what they are doing and actually care about their customers. read more