Thanks to the Yelpers who contributed their reviews for this guy, because otherwise, I may not have…read moreknown he existed! Glen was great! When our (only 2 year old) computer decided to slip into a coma during an update process, we called the Alaska Computer Guy. (This was after an attempt with a visit to Pyramid computer service only to find out the hours posted are not the hours followed. Not a good way to run a business.) An appointment was set up with Glen, (the Alaska Computer Guy) to drop off the computer and the computer was fixed and done the following day. Sweet! We were charged $100 bucks, which at first was a gasp, but the experience was so worth it. Thanks Glen! This guy knows what to do, and takes care of the customer.

Great service and price! Fast service and confident. Will go back again. I support the local…read moreshops as much as possible. ACG is worth your time and will do a great job!

Was taken care of quickly and efficiently! Thanks so much, gents! Appreciate the generous support…read moreand friendly attitude. Dave from California.

I have had problems with my Epson printer failing to connect to my computer. After much…read moreunsuccessful efforts of my own, I asked Alaska Computer Support to do an on-site visit. I was delighted to meet their technician Xavier who assiduously worked thorough the problem after several unsuccessful efforts. His persistence eventually prevailed and the printer now works perfectly. I admired his tenacity and getting the job done right. Appreciated his recommendation to acquire an appropriate cable that I might bypass the Wifi directly in case of future need. Courteous. Timely. Efficient. Job well done. Thanks.

Ok the team here is great!!…read more They have an amazing selection and are very knowledgeable. I would come here again and again. They might be a little bit more than the big box retailer down the road, but I will say one employee here is more knowledgeable than 10 there.

Tried to fix a computer problem over a two-day period. Went to see Computer Renaissance. James…read morefixed it in less than two minutes.

Great customer service. My computer was completely locked up and they had it working and back to me…read morein two days. The price was fair and I will definitely use them again in the future.

CAUTION SCAMMERS: I came to this store to ask them what I should do about installing a part for my…read morecomputer and what would they charge to open my computer and see what I need to do to fix it and if so how much would it cost to Sauter it if needed. They told me to try electrical taping it in (which I asked them if I could fix it that way), then cut me a small piece of electrical tape, and said but I was unable to fix it, bring it back in and they will take a look at it and see what they can do. They also told me they would charge me for a half hour. When I got home I realized I didn't have the right sized screw driver. So I took the bus, got the computer, and went back to the store. They asked me if I fixed it and I told them I didn't have the right size screw driver. One of the guys quickly told me it would take an hour to fix. All this without them looking at it like they said they would. I told them I know it's not an hour long job because it literally just plugs into a small black box inside. They maintained it was 1 hour at $175 an hour. They changed the rate since a couple hours after I initially asked them? So I asked them "can you just do a consultation and look at it?". He got the clipboard out and started asking me all my personal information name, phone number, etc. Then he said he was charging me for a diagnosis of $175. I said "I don't feel comfortable paying that much money for someone to unscrew the panel and plug in the part. I EVEN HAD THE PART IN MY POCKET AND TOLD THEM SEVERAL TIMES!

If you can get this computer expert you will be happy with his work. He knows what he is doing and…read moreis pleasant to work with.

From the owner: On site home and business computer repair, networking and service.read more

As a previous customer. He helped me resolve a Mac issue…read moreover the phone. hint: it was that mac stopped updating my computer to force the purchase of the newest model. How corporate....!!! I love this guy. No nonsense and very helpful.

Dexter is very knowledgeable and always willing to help. I've received great information reliably.read more

This place has great customer service. They were able to fix my Mac for a reasonable price. I…read morehighly recommend going here if you have apple products.

From the owner: • Fast Turnaround • Friendly Professionals…read more • 100% Satisfaction Guarantee • Certified Mac, PC, iPhone, Cell Phone & iPad Repairs • Over 9 years of iPhone iPad and Mac Repair • Over 20 years of computer PC & Mac repair • Specialized repair of cracked screens, broken glass, digitizers, LCD, buttons, battery and more.

I will always recommend this shop to anyone who needs phone repairs or is looking for a good deal…read moreon a purchase. The staff is friendly and intelligent, as well as being reasonable and honest. I purchased a refurbished phone from them that ended up having issues and when I brought it back they replaced it with a new in box version for only a small price adjustment. They also have helped both of my roommates with phone issues and were very kind to my girlfriend when she was trying to sell her phone (despite being unable to give her an offer on the device). I never feel unwelcome and always feel like I'm getting a great deal. Oh also if you're lucky you can kick a ball around with Deshka, the best soccer playing dog in Anchorage, while you wait.

We got some phones and one was over heating and hot and we just got it- the other company said it…read morewas battery related but we just paid for it and suppose to be new battery- and I got my phone fixed and paid for new battery and same thing- suppose to be a apple battery I paid for but I'm not sure it is-

Pros - Very honest, upfront, and responsive…read more- Could not fix the issue (motherboard), so did not charge Great local company. I would trust Jon again with my tech needs. We have a 2nd laptop to fix, and we will bring that by when we locate the charger Thanks again, Jon!

I contacted Jon to fix my Tablet. He fixed it with no issues and in a timely manner.read more