Out of the several Avelo flights I've taken, never had a negative aspect to point out!…read more While you do have to pay quite a bit out of pocket for additional items such as snacks, bags, extra leg room, etc. I believe that should not take away from the fact that it's worth it in the end. Easy direct flights from a nearby airport to many destinations worth visiting and most of all, affordable semi regular routes. Airline staff have never been an issue, and the smaller airports have been great to see versus the standard massive layover hubs we are all used to with the larger airlines. All and all, it is my go to flight down south and soon to be up north with many of the recently added routes.

I purchased an airline ticket on June 9th, 8:46 pm for a flight on June 15th. Upon purchasing, I…read moreimmediately realized I used the incorrect payment method. I subsequently cancelled the purchase at 8:50 pm, and immediately repurchased a new ticket for the same time and date. I have an active ticket on the airline. I am not trying to avoid the ticket; it was an error, and I immediately cancelled it. I was issued a credit of less than $90. I am looking for the airline to do the right thing, as I made a simple clerical error, and I'm not trying to get out of the trip. \ ABSOLUTE TRASH AIRLINE! Stay far away!

Smooth, fast, clean, & drama free. First time flying with them & I'll NEVER do Southwest again…read more Such an amazing stress free experience & the customer service is soothing. Walked in & checked in within 4 minutes. There's no overhead compartments to battle with. Its a smaller plane meaning on and off boarding was a breeze. Yes, I recommend them !

Okay we have flown JSX a few times and so far every flight has had a major delay. The last time we…read moreflew our take off was delayed, and then they announced we needed to fly Oakland to refuel- 2+ hours late! Today we had a flight that was scheduled for 1:30 when we booked, sometime later the flight time was changed to 3:35 departure - okay we knew in advance. Then we board at 4:20 only to have an announcement that, once again - we had to fly to Oakland to refuel "due to the wind". WTF JSX? Convenience- yes, service in-flight - great! Reliability - sucks! If you need to be there on-time choose another airline or leave a day before

Edited to call out a gate agent who did what she considers normal, but made the difference in…read moreproviding outstanding service. Melissa at Gate 6 on 6/10/25 is truly an AA! (original review) Another very nice flight on American Airlines. Took it from PHX to STS to visit Sonoma and Napa. Our flight left on time and arrived early. The flight attendants on board were helpful and attentive and the captain gave good updates on flight status. Luggage came through just fine too. Each airline has issues, you're lying to yourself if you think otherwise... No one cars about your specific negative experience, I fly 6 to 10 different trips per month and overall, AA gets it right. This is why I'll definitely will continue to fly AA, as I have since deciding to choose them as my sole airlines many years ago.

If you have dietary restrictions don't bother here, they no longer let you request special meals…read morefor illness, religious or other reasons I always ask for a special meal for health reasons, they refuse There is no excuse this is bad business Happy to share the chat I just had

This is my favorite way to travel. No hassle and the simplest way to get on a trip. The lobby is…read morevery well maintained and fully stocked with complimentary snacks and beverages. The service is 100/10. We were helped my multiple people and were greater my multiple trying to help you with anything you need.

Update: Upon landing back in LA found that the wheel to my…read morevery pricey suitcase was completely broken. The plane does not hold very many people and for a semi private flight I would think better care would be taken. Still enjoyed the convenience but the replacement suitcase will cost more than both our flights.

As 1778 August 20,2027…read more My fiancé and I got to have the pleasure of having Ashley as our flight attendant on our flight to Cancun. From the start she was so sweet and helpful. She helped get everyone to their seats and even when people sat in the wrong seat she treated everyone with patience and kindness. She was lovely to everyone throughout or flight. I hope to have her again.

My experience with American Airlines has been absolutely unacceptable. The way this situation was…read morehandled was frustrating, inconvenient, and completely disrespectful of my time and money. I went directly to the American Airlines ticket counter to purchase a ticket with CASH. Instead of allowing me to complete my purchase, I was told I had to pay with a card. So I had to go out of my way to put money on a card just to buy my ticket. I followed their instructions, paid for my ticket in full, and completed my reservation for a 9:00 AM flight to San Francisco. Then, in the middle of the night, I woke up to an email informing me that my entire flight had been canceled! ARE YOU KIDDING ME? You make a customer jump through hoops just to purchase a ticket, accept their payment, confirm their reservation, and then cancel their flight overnight? How is that acceptable business practice? Where is the consideration for the customer who has already spent time, money, and effort making travel arrangements? What makes this situation even more frustrating is the lack of a clear explanation for why my flight was canceled. I should not have to chase down answers after doing everything I was instructed to do. If an airline cancels a customer's flight, the least it can do is communicate clearly, explain the situation, and provide a reasonable solution. And what about the inconvenience you caused me? I planned my morning around a 9:00 AM departure to San Francisco. I made my reservation in good faith and expected to travel as scheduled. Instead, I was left dealing with a canceled flight, disrupted plans, and unanswered questions. Customers have jobs, appointments, family obligations, and places they need to be. Our time matters! American Airlines needs to understand that customers are not just transactions. We are people spending our hard-earned money, and we deserve to be treated with respect. Making someone go through the trouble of loading money onto a card to purchase a ticket, only to cancel the flight afterward without a clear explanation or an acceptable solution, is an extremely frustrating experience. A refund alone does not erase the inconvenience, wasted time, disrupted plans, or frustration caused by a canceled flight. Customers deserve more than an automated email in the middle of the night. They deserve answers, communication, and meaningful assistance. I want American Airlines to explain why my flight was canceled, why I was required to use a card instead of cash at the ticket counter, and what the company intends to do to address the inconvenience this caused me. This experience has seriously damaged my confidence in American Airlines. Based on what happened, I would think long and hard before trusting this airline with my travel plans or spending another dollar with this company. AMERICAN AIRLINES NEEDS TO DO BETTER! If you are going to sell tickets, take people's money, and confirm reservations, then take responsibility when those plans fall apart. Customers should not have to fight for basic answers or be left wondering what happened to a trip they already paid for. Terrible experience. Unacceptable customer service. Poor communication. No clear explanation. This is NOT how paying customers should be treated. American Airlines, I hope someone in management actually reads this and takes responsibility. Customers deserve better, and I will not stay silent about the way this situation was handled. This is the second time I've had a big incident to wear it and caused a problem and I had to cancel other reservations due to the fact that they keep canceling my flights after I pay for them, but won't tell me why

Sometimes you just gotta see for yourself!! I flew from Oakland to Orange County today to come…read morevisit my dad for his bday. When I read these reviews I was horrified and worried I'd be charged for something random, or the airline/ airplane itself would be in horrible condition, my biggest fear was paying extra for no middle seat and coming to only see someone sitting in the middle seat. Needless to say I'd had quite the opposite experience!!! I came in at 9 on Sunday with no life at the desk, walked up to Jasmine who was nice enough to let me know my bag was ok as a carry on. I made it through security with no line at all and to the gate just in time to have a beer and a burrito. The plane and employees on it where just like any other for any other airline I've been on, I didn't have one bad experience. My seat was clean ( window seat) and no one was in the middle seat!!! For the price and experience I'll take this anytime!!! I'm definitely coming back again. Thank you tot he staff for making this enjoyable experience and definitely proving some of these negative comments wrong.

I've been flying Spirit for a while now every week and it's been wonderful. Good price and friendly…read morecustomer service. I fly from Vegas to Oakland every week and the Oakland crew are very helpful. I know there's a mixed reaction but for me it just a quick flight and no check in bags. So I guess it makes it easier to just board and get off. I mean I fly Monday and come back Thursday every week, Spirit Airlines never disappoints me.

No wonder I don't see more than 2 stars given to this awful airline…read more American Airlines is the worst airline ever. And they're like swindlers. How frequently they change their policies without informing their passengers. I used to have 23000 miles and one day I called the airline to redeem miles. I was told that the miles have been expired and I have to pay $200-$400 to reactivate them. This is ridiculous. I mean u pay $350-$500 for a ticket to travel on american airlines, earn miles and then those miles are gone. Wat a devouring airline!

lounge access denied even though I have a first class ticket and flying across the country from…read morePhiladelphia to San Francisco. OK Alaska, you've got me from now on!

I flew Norse from Orlando to London Gatwick Airport roundtrip and had a wonderful experience both…read moreflights. I know this is a newer airline and it received some bad reviews but I have nothng but good to say about my flights using this airline. From the excellent customer service, cleanliness, comfortable seats and leg space (economy regular seat and paid for extra leg room on one flight, constant food and beverages available for long flights, and the price is right. I will always use this airline when flying to Europe.

Do Not Fly! Cancelled my overseas flight day of departure, no explanation, no customer service…read more Buyer Beware! You're gambling with your travel if you fly Norse.

Used twice... All is good…read more We've only flown Spirit Airlines twice and I must say both times have been reliable and we haven't experienced any delays. Both times traveling to LAS. Of course, with the cheap fares any upgrades would be an additional costs like snacks or an extra luggage placed in the overhead bin. Hubby tells me that this carrier might be our best choice when traveling short distances for a weekend getaway since we don't have to pack so much and, additionally, as long as we meet the requirements for personal items carry-on we can keep the cost low. Also, one other thing with Spirit is that I've experienced one of the smoothest landing aboard this airline. Sometimes I have to grab my armrest to prepare for landing... the landing was perfect. Review #1557 updated

Flight got cancelled after I arrived at the airport. They said no other flight for next two days…read more Only remedy was a refund. They refused to rebook me on another airline. I just had to pay an additional $420 for a last minute flight with Southwest. As an attorney, I know the legal remedy is a full refund. As a consumer, you have permanently lost my business.