Dr. Ketchel is the sweetest most attentive dentist! I switched my insurance just so my kids could…read morecontinue seeing her. They love going to the dentist. It is so kid friendly and the staff is amazing. We love this office so much!!! Thank you for taking great care of my kiddos!!!

Love Dr. Ketchel! She has a very warm air about her that makes my little one feel at ease. Her…read morestaff is also very sweet, and the appointment reminders are much appreciated. This office is super kid friendly with books, toys, iPads and movies playing, so my little one is never bored waiting for his turn. Highly recommend!

Michelle Lindsay is a wonderful doctor my girl's been going there since they were babies. Front…read moredesk receptionist margarita it's so pleasant and polite and sweet. I would highly recommend dr. Lindsey. Your child will be in good hands.

From the owner: Dr. Shannon Cestari grew up in Dallas. She received her dental degree from Texas A&M College of…read moreDentistry in 2003. She then when to Rochester, NY to complete her pediatric residency training at University of Rochester- Eastman Institute of Oral Health. Her passion is to have fun and be light-hearted with her patients. She strives to make it an enjoyable experience while delivering quality care. She is active in several dental organizations and mom's groups in the metroplex. Dr. Shannon and her husband have a daughter, Myra, as well as two dogs and two cats. She loves to travel with her family.

Absolutely horrible experience. My son went in for a simple cavity filling and came out saying the…read moredentist accidentally drilled into the inside of his cheek during the procedure. He was in pain afterward, and instead of showing concern or apologizing, the office manager, Bree, completely dismissed the situation. What made the situation even worse was her attitude. She was rude, condescending, and actually laughed while I was expressing concerns about my child being injured. At no point did she apologize or show any empathy whatsoever. Instead, she acted like I was overreacting for being upset that my child was hurt during a dental procedure. Accidents may happen, but how a business responds says everything. This office chose to be dismissive, disrespectful, and unprofessional instead of taking accountability and treating a concerned parent with basic decency. I will never return here and would strongly recommend other parents think twice before trusting this office with their children.

We have been going to this dentist for years and have honestly always had good experiences but now…read morethey will no longer allow me to go past the waiting room with my kids even though going without me was very clearly upsetting my youngest. If being with your kids during dentist appointments is important to you then pick a different dentist.

Been coming to this office for years. Called to make an appointment for my son. First they said…read morethey wouldn't be able to see him anymore with no reason given. I was hurt and shocked. I called back and they finally said because he needed a deep cleaning and they didn't do that. Took him in for a deep cleaning and they had no idea why I was there and said his teeth were great and just needed a regular cleaning. So I still have no idea why they kicked us out. Very very hurtful.

From the owner: Our unique open concept office provides a cheerful and enthusiastic environment to educate and…read morepromote oral health for the children of our community. We are excited to share this journey with you and your family.

Great staff and a fun, car themed environment! My kids love the cats in the clouds when they get…read moretheir teeth cleaned. If you know you know! Dr. Witte has served my kids for decades and I'm sure this office will see their kids as well. Love it here!

My son has been coming to this office since age 3. He is now 16 and we have had an excellent…read moreexperience every time. Otherwise we would've gone elsewhere by now. Good dentist are hard to find and we are lucky to have Dr Witte.

great place to go they will take care of you great!!!the experience was great. the care was…read morefabulous

I have been a loyal customer of iKids Mansfield for 15 years without a single issue until I was…read morereferred to the Arlington location for my son's oral surgery. His appointment took place on 6/20/25. Prior to the appointment, our insurance coverage was verified; however, neither the Allowed Amount nor the Patient Responsibility was confirmed. As a result, I was overcharged $633.60. Despite my repeated requests, the Arlington office has refused to issue the refund I am owed. Initially, I was told that a refund could not be processed until my insurance provider issued payment. That payment was made on 6/25/25, yet the refund has still not been processed. I have contacted both iKids Arlington and D4C Dental Brands on multiple occasions (7/10, 7/18, 8/11, and 8/13) without receiving an explanation or timeline for resolution. Dr. Randy, I understand you no longer own the practice, but you are the reason my family has stayed with iKids all these years. I have never experienced an issue with iKids Mansfield, so this review is not directed at them. However, I cannot recommend iKids Arlington. Patients should ensure the office verifies all aspects of insurance coverage, including allowable amounts and patient responsibility, before receiving care.

My whole experience was great, from assistants to meeting Dr. La. I am hoping to make him my new…read moreregular dentist

I'm switched dental provers after a move and found Arlington Family through Open Care. I couldn't…read morebe more pleased. Everyone has been very helpful and friendly. Most importantly, when I had to get the shot before my fillings, Dr. La was kind and gentle!! No pain. Olivia was attentive and super supportive, too. Thank you!

We just changed Pediatric dentistry offices to Kidzania. This has been our second visit and my kids…read moregive it several thumbs up! Dr. Sam is very personable and has a very calm demeanor. The office staff are all very friendly and helpful. We are happy we chose this practice and look forward to future visits!

This is our fifth visit to this easy to find location. Each time we have come they have always been…read moretimely. We do not have to wait more than five minutes before my daughter goes back. The office and clean and the staff are pleasant and attentive. They are also very gentle and meticulous with my daughter. Great place for kids.

I'd become one of those cranky skeptical people when it came to dentists because my last few, um,…read moredidn't go so well. But, Dr. Britton and his staff have restored my faith in humanity, or at least in dentistry. I found him through my insurance company provider list, while looking specifically for sole practitioners (NO CORPORATE CONGLOMERATES!) that were nearby who had been practicing for a reasonable amount of time and who have a degree from the 1st world. (I don't care where my docs are from, I only care where they went to school.) Because I have phone anxiety calling businesses I was happy to see they have a website with an appointment form. I filled it out. Amy at the front desk called me back pretty quickly and boy, is she nice and friendly! She was very accommodating and made an appointment for me the very next morning. She's just as nice in person, folks. Brynne was my hygienist and she too is a very nice lady, recently moved here from Washington State. She told me how when she first moved here she was temping and planned on continuing to temp because she only wanted to work three days a week, but she loved Dr. Britton and his staff so much she came on full time, and assured me I had made a wise choice. They seem to have very modern equipment and digital x-rays that they can take from your chair, which is nice. Dr. Britton himself is very pleasant and personable, he introduced himself as "the guy who works in the back", haha. He explained what was going on with my teeth very clearly and presented options and was obviously very sensitive to the fact that it was going to cost a lot of money to fix the massive mess that my mouth had become. I know his assessment was accurate as it matched what I was told by my last dentist, and he showed me exactly where the problem spots were on my x-rays. This morning I started getting it all fixed. He had feared I might need a root canal in one tooth, but decided after he dug out the decay that since we hadn't reached the nerve yet, we might be able to avoid it which would save me money and pain. So, he did a deep filling instead. We'll see how that goes. What really impressed me about the experience was that it was actually pretty pain-free. He explained what he was doing every step of the way and they pre-swabbed the gum with a topical before giving me the novocaine so I didn't feel the shot. I didn't feel pain during the procedure at all. I was warned I'd be sore afterwards and told to take advil, which I did, and which seems to be working. I still have several more teeth to get fixed, he recommended doing it in steps so that I wouldn't have to sit with my mouth open all day. I think that was a good call. All in all, I'm very happy with him and his staff. They work with CareCredit and Wells Fargo for financing if you don't have insurance or have insurance like mine that barely scrapes the surface of the bills. And, with how easy it was to get an appointment and completely hassle-free and more importantly pain-free, I'd say you can't go wrong coming here. (of course, I can't guarantee your visit will be pain free as your teeth may vary).

I needed an old crown replaced - After initial consultation Dr. Britton said he was not going to…read morehelp me with my issue, Said he didn't know if someone else may be willing to assist me but he was not going to- just like that! Glad I didn't stay, because I eventually found an excellent, caring , dentist and all went well. So there you have it! - Good Luck !