My child's tooth was extracted without their consent and without mine, even though I was standing…read morebeside them the entire time. Dr. Jed Hildebrand asked my child if he could pull a tooth. My child did not give consent. He never asked me -- the parent -- and he proceeded with the extraction anyway. Immediately afterward, he repeatedly told my child that he "didn't extract the tooth," even though the tooth was clearly sitting on the tray in front of us. Watching my child try to reconcile what they were being told with what they could physically see was heartbreaking. We spent years here with Dr. Lena, who was exceptional and always communicated clearly. But after she left, everything changed. This was not discussed, not planned, not medically urgent, and absolutely not authorized. No parent should have to worry about whether their child's bodily autonomy and consent will be respected in a medical setting. This experience shattered our trust, and I hope the practice takes serious steps to ensure nothing like this happens to another family.

I just got a call from the office. After my credit card fee review, they informed me that my…read moreappointment to pick up retainers is cancelled and will refund what I paid. I made a trip to get scan done for it. Please be aware what you will be dealing with. From the customer review, instead of looking to improve, they cancelled the service and wasted my time. It would be better if all of us can learn. It is true I was informed about the credit card fee charge. In my experience so far, I haven't had to pay credit card fee for healthcare service. I don't see my review from yesterday anymore, Hum!.

Love this guy and his crew! Super person and a wonderful caring Doctor. Thank you so much.read more

A friend recently requested a recommendation in the DFW area for an Orthodontist. This reminded of…read morethe wonderful experience I had with Dr.A. I now live in Maryland but had to leave a review. I went here over 10 years ago with my mom. We both had braces on together. I to this day have my original retainer and it still fits!! I regularly get compliments on my smile and it wouldn't have been without Dr.A! His attention to detail is unlike others. They will get your smile just right! He and his staff were also such genuine and kind people. They made the whole proceeds so easy. I have nothing but kind words for them and HIGHLY recommend.

It's been a while since I've been to the dentist. It's not always pleasant but would say it is…read morenecessary...especially if your insurance is going to pay for it. I was hesitant about going here and it being just a chain place that would suck. I mean they have sassy billboards and radio spots promoting sexy teeth. I grew up going to the same dentist, sitting in the same chair, looking at the same yellowed walls... totally different experience 15 years ago at the traditional dentist. Called to get an appointment and a week later here I am on my way to sexy teeth. This location is convenient. Although I despise this parking lot---people don't follow the arrows--there was no issue getting in and out this time perhaps because we had a morning appointment. As we walked in the receptionists stood to greet us. They smiled and we joked around as we checked in. We were offered water and a snack while we waited. Waiting area is nice and comfortable. Didn't wait long before being called back. Every step was explained. Light massage chair and choice of Netflix or Pandora helps ease the anxiety. X Rays are annoying but part of the process and doesn't take long. Impressions for the whitening trays took just a moment. The tech explained everything and was really nice. The doctor came in and took a look...then time for the cleaning. We joked about it sounding like Mario Bros soundtrack. Once finished, she brought my bag with my new trays and explained how they worked. Bag included whitening gel, full sized whitening toothpaste, sensodine toothpaste, toothbrush and of course floss. We set our next appointment while I was still in the chair and received a text so I could place it on my calendar. Overall easy process and comfortable in an environment I tend to have anxiety about. Now I'm on my way to sexy teeth.

My wife went here and raved about it. I'm a middle aged white guy which means I don't go to the…read moredentist unless there's a problem. But, she loved it so much and it had been a couple of years so I went. This one is on the second floor of a shopping complex. Parking in the tiny lot is TIGHT! I had made my appointment in person and when I got there I had to do this huge list of questions on an ipad or whatever. Any reason I couldn't do all that before I came in? It took awhile to get through. The lobby is super cute. First they took a bunch of xrays. Both standing and when seated. This was annoying because I didn't request them, nor did I think I needed them. I am highly suspicious of this mandatory activity as I don't think it adds any value to me, which it didn't, but I would guess they charge your insurance for it and make a few bucks there. Kind of annoying and weird. In my younger days, you got examined by the dentist and xrays were only needed for a problem. I know it's all high tech now but hey I should have been given the option to say no. They seated me in one of their chairs. Asked if I wanted to watch Netflix or listen to music. I said no I didn't care. Here's what's weird; There's a big tv in my room and it's playing music from spotify or whatever, and it shows the album cover. Whoever was in there last must have chosen smooth rap or something - the album cover was - I kid you not - a naked woman on a bed in a compromising position. No outright nudity was shown, but highly inappropriate to have that up during your dentist appointment. Thankfully the song soon changed. Dentist came in, gave me a look, said xrays were good, which I already knew, and that I had no cavities. Yay. They left. The other practitioner/nurse? Did my cleaning. I hate these especially now when you don't get to spit. I hate that suction thing and that gritty toothpaste. I got told "DO YOU DRINK COFFEE" which I said yah I'm a white guy. "OH I SEE STAINING HERE" - And your point is....? Didn't say they would remove the stains or that I should do anything moving forward so.... weird. Easy on the flossing please - tasting blood is not something I want in any appointment, ever. When I left I was spitting blood and bits of bone? tartar? toothpaste? All of the above? into the parking lot. God I couldn't wait to get home and RINSE. Had an email when I got home with instructions on how to use the whitening kit they DIDN'T give me. Nor was I told I was geting one. Another charge to my insurance without my consent or knowledge? Will I be getting another wonderful mystery bill in the mail for items insurance magically decides not to cover for some reason? Not a fan.

I've been a patient of Dr. Dao for as long as I can remember, he even did my dad's braces! Now, as…read morea junior undergraduate at Texas A&M University pursuing a future in dentistry, there was no doubt in my mind that I wanted to shadow Dr. Dao. His office has always felt like family. The hygienists are incredibly welcoming and make you feel at ease, even from a young age. Dr. Dao takes the time to explain everything in simple, non-medical terms, which really helps you understand what's going on. From the front desk to the back office, the entire team is amazing. I've always loved this practice and feel grateful to have been part of it for so many years.

Our family has trusted Dr. Dao with our dental care for four generations. He has guided us through…read moreevery life change in our oral health with skill and compassion. Dr. Dao is wonderful with children, charismatic, and truly caring. The office staff provides excellent costumer service. We feel blessed to have him as our dentist.

I did the cleaning my teeth there. This person name Phi, she did a awesome and great job cleaning…read moremy teeth. I would come here again and asked Phi to clean my teeth again.

My family and I have been patients of Dreamworks Dental for years and we wouldn't have it any other…read moreway! Dr. Kathy and Dr. Bui are exceptionally attentive, sincere and truly caring! I put my family's trust in them! They're great! You won't be disappointed! They're very family oriented! I would definitely recommend to everyone!

I chose this Dentistry because if anyone place their business in their name is building a brand…read morewith their reputation on the line. I was met with care and professionalism. I had three extractions and was quite comfortable through the whole experience. They were so careful, and attentive to me being relaxed and comfortable. Once the work was done i had multiple options for payment. I don't have insurance so I did self pay but with their membership services I saved 25% on the whole procedure. Trust me it is worth it if you don't have dental insurance. These ladies are AWESOME. I highly recommend them because they focus on the individual comfort and affordability instead of the corporate percentage and statistics. I am forever grateful for their dedication and integrity.

Got my braces journey finished here ! I have sensitive gums, and the doctor was so careful taking…read moreoff my braces. Im very grateful for the patient care here !

Loved every second of my experience with Smile Doctors. From my consultation with Hannah, who…read morevalidated all my concerns, to Dr. Colby answering all my questions and I mean ALL of them. Lastly, Dione finished my treatment with my permanent retainers, her energy is 10/10, nothing but laughs. Every time I came in for an appointment, I was greeted with a smile, and the wait was only 1-4 minutes, tops. Even when I didn't have an appointment but had concerns, I was able to walk in and be seen very quickly. I truly appreciate everyone at Smile Doctors and can't recommend them enough! Trust me, y'all are in good hands!

Even if you book appointment ahead of time you still have to wait 30mins plus. I reschedule because…read morenobody was attending me and I asked if I was gonna have to wait for another 30 minutes next appointment. All the receptionist said was that she doesn't know maybe that sometimes staff be calling out and they be low staff kind of unprofessional.

Whole staff is amazing! Absolutely can't say enough about Jessica! Always kind and very friendly!…read moreShe assisted my mother with all her questions.

I recently came here for a check up!! Celeste was so nice and informative and helped me with some…read moreconfusing insurance questions. Would recommend this office and their kind staff!

dr. Rodriguez is the best!! Every time we go, the office staff is friendly. The office is very…read moreclean and always on time. Highly recommend there's no one better.

I knew from our initial consultation that this would be the orthodontist that would put braces on…read moremy child. The staff was absolutely incredible. Friendly and helpful, like they actually enjoy being there and serving their patients. Dr. Rodriguez is great! He's very informative and energetic. You can tell he's passionate about what he does and I think you feel this energy throughout the office. Our appointments have been on time and some ended sooner than we expected due to how fast they move. They have made the entire experience extremely pleasant for both my child and I. You can't put a price on that!

Dr. Steven is wonderful! He took the time to answer all of my questions and address every concern I…read morehad. I came in for a second opinion about a crown and found my new dentist. The front desk staff was incredibly welcoming, missed her name but she got on the phone with my insurance and took care of that mess. Cherdot, my hygiene assistant, was also amazing. She was so gentle and helped keep me calm throughout the procedure. Dental visits aren't usually my favorite, but this team made the entire experience a positive one.

My appointment was amazing, Dr.Moon did my treatment, I had a implant crown and the procedure was…read morevery good! It was painless and very good priced! Through out the whole process Dr.Moon would make sure I was doing fine and explaining to me what was going on which helped calm my nerves. I loved the results! My implant looks like a real tooth and the color matched perfectly with the rest of my teeth! I will come back for any future treatment with Dr.Moon!