I called to confirm a move I booked 4 weeks ago with Reed's. They have no record of it and now…read morecan't do it 2 days out. I talked to Sharon when I booked it. Sharon hung up on me today. Never ever use this company! Also, it took them 2 days to return the phone call to book the move. Only after my packer, Stacey Leal, texted someone at the company to get me a returned call. Stacey was here with me when I booked the move and is my witness this happened. Jessica, None of what you just said is true. You may remember Stacey Leal texted you that I was trying to book this move 4 weeks ago. Sharon called me shortly thereafter and said they had some things they had planned to do in the office on the 12th but she would go ahead and book me first thing on the 12th. Why would I make any of this up??? When people have to move on a certain date, they schedule things. And I did not verbally assault her. I simply said "I can't believe you are screwing me on this!" You are in the wrong here and should remember Stacey getting involved to help me get this booked! This is the poorest example of a business ever!

From the owner: Reed's Moving and Storage has fully equipped moving trucks, trained and courteous personnel, and a…read morehigh quality reputation throughout the Hill Country for over 35 years. We are a member of Southwest Movers Association, PROMOVER and AMSA. Customer care and satisfaction is our primary goal.

Very rude. Very poor service. Very disorganized. There are other UHaul locations to choose. This is…read morean auto parts store. This place should stick with auto parts. Would love to give negative number of stars . -10 stars. I was so agitated by the time I left I was sick at my stomach.

Very friendly employees. They were able to help after hours and have a convenient drop off…read morelocation. thank you

Great experience. Was new to the area and they were extremely helpful. Good experienceread more

I just got the storage back in November of 2023. It is February 2024 and I already got a letter…read morestating that I am receiving an increased in rate by over 20%. The storage is good but this immediate increase in rate in less than 3 months of service is garbage

Brian saved the day! Pro Movers Plus quit on us 30 minutes into the move. Thank goodness All-Star…read moreStorage had a 26' truck and Brian was there with mover recommendations! He saved us! We got packed in three hours and drove the truck to Houston! Thank you!

I needed a car trailer to haul a vehicle and it worked great. I reserved it on line, and when I got…read moreto All Star the trailer was all ready to go. These trailers are hard to find and so was really glad the trailer was there, in great shape, and it worked just perfect. Owner helped me hook it up in 100+ degree heat and I was on my way quickly. Returning it was also super easy and quick. I never had to wait and the service was much better than other u-haul rental places I have used. Would definitely use them again.

If I could give this company a big zero I completely would. My unit was not move in ready, the lock…read morewas broken, we were in the middle of moving day with a rented uhaul and the owner was so unsympathetic. Then he said it'd be fixed a week later. One month goes by and he's still ignoring my calls and text messages. Finally had to go with someone else. The most unprofessional storage I've ever been to.

Facility doesn't have a manager that works on site. Booking the units and paying is all online. The…read moreproblem? Maintenance of the facility to ensure your valuables are stored in a clean environment as stated on their website and in their contract. They are in breach of their contract for the entire facility (including climate control units) are very infested with bugs and rodents. This is a health hazard with the level of excrement and dead rodents lying around. I brought all the concerns to the management and there was absolutely no concern for the infestation. I have to dispose of most of my items. The response was "that is why you have insurance ". Buyer or in this case, renter beware.

Don't use this place! I rented a storage room for almost a year. When I moved my things out, we…read moreswept the floor and made sure everything was perfect. They were closed at the time so the next day I called to let them know I moved my things out and asked for my deposit back. They said since I removed my lock and left the empty storage room unlocked, I forfeited my deposit. REALLY? Thieves!

Do not use this storage facility! They are not monitored and you will be broken into! They have…read moretheft on all units at all times and are never caught because it is too remote and not monitored at any time. They are not insured for any of the theft that goes on there eithe! You might as well throw you things into the street!

From the owner: Fairland Storage offers self-storage units, climate controlled units, boat storage and RV storage…read morein Marble Falls, TX.