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Daphne, AL

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Alabama Auto Service Center

5.0 (2 reviews)

Services - Alabama Auto Service Center

Tire balancing

Tire installation

Tire Pressure Monitoring System repair

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Parrish Tire and Service Center

Parrish Tire and Service Center

(26 reviews)

Great people. Professional, kind, & want to help their customers. I recommend Parrish'sread more

Extremely Disappointing Customer Service - Think Twice Before Trusting Them With Your Vehicle…read more We were on an extended road trip from Colorado when our car started experiencing problems in Daphne, Alabama. We called our trusted mechanic back home for advice, and after researching local options and considering that it was a Friday, he recommended Parrish Tire and Service Center. Unfortunately, the experience we had here was one of the worst examples of customer service we have ever encountered. Upon arrival, my husband explained that the car was currently running but might not start again if they waited to look at it. Chasity's response was "Just because you are from Colorado doesn't mean you get to move to the front of the line." He simply acknowledged her response and explained again why it would make sense to move the car to the repair area while it was still running. Her reply? "Just go get the keys." We heard nothing further until mid-afternoon on Saturday when the problem (as it turns out minor) was finally diagnosed and the repair was authorized. At 4:40p.m., we received a call saying the car was ready and that they closed at 5:00pm. We immediately headed over, arriving according to our phone clock at 4:58p.m. As my husband approached the mechanic, who was pulling our car into the garage, he was told that he would have to talk to Chasity. Rather than help resolve the situation, she slammed the door in his face and told him he could pick up the car Monday morning. Let that sink in: We were travelers stranded hundreds of miles from home, and a business that had called us just 20 minutes earlier to say our vehicle was ready refused to release it when we arrived before closing time. We were left to figure out where we would stay for three nights, with absolutely no apparent concern from the person responsible for making that decision. This was not about expecting special treatment because we were from out of state. It was about basic courtesy, communication, and treating paying customers with a reasonable degree of respect. We understand that businesses have procedures and closing times. What we do not understand is the complete lack of compassion or willingness to work with customers who are in a difficult situation through no fault of their own. To be fair, when we returned Monday morning, Chasity was nowhere to be seen, and Troy could not have been nicer. We appreciated his kindness, but his professionalism does not erase the way we were treated over the weekend. Our advice to anyone traveling through Daphne: Be cautious about choosing this business if you depend on your vehicle to continue your trip. Mechanical problems are stressful enough without having to deal with unnecessary hostility and a complete lack of customer consideration. We would not choose Parrish Tire and Service Center again.

Christian Brothers Automotive Daphne - Courtesy shuttle.

Christian Brothers Automotive Daphne

(3 reviews)

Back in April of this year I took my wife's car to Christian brothers. I had the coils and spark…read moreplugs were placed with parts I had purchased from Ford. I understood that they would not warranty the parts themselves, but I did expect them to be installed properly. My wife's car had 103,000 miles on it at this point and within a month of Christian brothers replacing all the coils in spark plugs one of the coils burned out. I had a reputable mechanic replace it thinking it was just an oddity. Within a few more weeks 2 more coils were dying. My wife thought it might be transmission problems and took it to a reputable transmission shop they ran the OBD2 and it showed that the coils in a couple of cylinders were going bad. Within 10 minutes of that diagnosis my wife had the car to Christian brothers. at this point there ws 107,000mi on the car. She showed them OBD2 the report and they basically thumbed their noses at it and said they had to run their own even though it's the same report. This cost I believe around $160, for the exact same test. They were rather curt about it to her, at this point she was exasperated and took it back to the other reputable mechanic who looked at the report and said, yes I see. I had him just go ahead and replace all the plugs and coils again. When I went to Christian brothers to discuss this matter with them they said because I provided the parts they have no warranty even though on the Christian brothers invoice it clearly says "Christian brothers automotive guarantees proper installation of guest supply parts that are designed manufactured and suitable for the guests vehicle in its current condition." I provided the parts Ford sold me and CB agreed that they were the right parts. They (CB) failed to gap the plugs. My wife's car requires a 0.031 gap and CB left the gap at 0.060 and said not gapping is "industry standard". While that is a standard excuse maybe, the mechanic should have been astute enough to check to make sure that he was properly installing them. The over gap caused the coils to work twice as hard or more than they would have if properly gapped the new plugs, thus burning the plugs and damaging the new coils. Gapping is basic engine maintenance practice. When I used to do my own maintenance, way back when, that was the first thing I did...gap the plug properly. Christian brothers does not want to honor this warranty. I am only happy that their mistake did not destroy my wife's car engine. If CB as a company really stands by their own warranties, they should refund their charges and the cost of having them all replaced again because of their improper installation.

My truck makes my money, as for many business owners. CBA took my frantic call quickly and got my…read moreSilverado in for a diagnostic inspection. I really enjoyed the updated text from the technician every step of the way. My radiator needs replacing and CBA has an amazing turn around time. The shop is state of the art, the waiting area is peaceful and homely. You're clearly more than just money to Christian Brothers. Mathew Brown is a wonderful family man, with a kind heart and pure motives. You won't be taken advantage of when your vehicle knowledge is limited either. I can't say enough good things about a process we all see as stressful! CBA is the ' Chick Filet' of automotive repairs!

Alabama Auto Service Center - tires - Updated October 2026

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