This is a first rate company. Trained technicians (by the manufacturer; in my case Sub-Zero),…read moreprompt and neat workmanship. My 8 year old refrigerator was icing up and there was a "factory update" involving a new fan and many related parts. They also diagnosed the problem with my Sub-Zero Beverage Center, ordered parts, removed it and took it back to their shop for repairs. It will take about a week for repairs and re-install. The Technicians arrived on time, worked efficiently, fixed my built-in refrigerator, cleaned up and left - what more can you ask for?

We've used these guy's twice. Let me say if you need Sub Zero service, you call these guys. We used…read moreour Home warranty people to send out service for our Sub Zero. They sent a company out, we paid the $70 service call fee and they paid them 1200.00 (not) to fix the Fridge, they were there and gone in 45 min. We called Prestigious Appliance to come out,....long story short. He replaced the very parts the noodle heads before him said they had replaced, all original parts, still in tact.He had to remove all the shelves, drawers etc...to remove inside back panel, to get to some of the parts....which I never saw the man before do. So, that right there told me, the other guy ripped off the Warranty Co. Now, WE did end up paying $1200.00 out of pocket....but we had some expensive parts replaced, one of which was a compressor.....But, add it up here. .....the fridge stops working and unless you can get someone to your house within the hour to repair it, you're either going to lose the groceries inside, or transfer them to the refrigerator in the garage. Either way it's a big hassle. Then wait 2 weeks for them to come and not repair it. We then have to do this a second time....transport groceries to the garage..go back and forth to the garage whenever you need something out of the refrigerator, the freezer isn't large enough so you end up losing some groceries. So, there's waste of money as well. I don't know about you, but I'd rather spend the money to have it repaired, correctly the first time, than to go through all of that. It is not like you're having to do without a microwave. And spending 1200.00 isn't the same as the $12,000.00 for the Fridge. So, don't go through the aggravation we did for a month before we took control from the warranty company. Simply call Prestigious Appliance to begin with. They are the most knowledgeable guys you'll meet.

I purchased a GE induction range during their Independence Day Sale, and Rodney was fantastic. The…read morerange was new but out-of-box, for a whopping 38% off the MSRP. Rodney showed us that all of the scratches/dents are labeled with little yellow arrow stickers, so it's really easy to spot the imperfections (which were very slight for all of the models we looked at -- and this GE range happened to have no stickers). We had a drop-in range previously, so I had to arrange for that to be cut out and hauled away, and Rodney had no issue working with me on a delivery date that was a couple weeks out. I had Mazer's take care of delivery; the delivery men called in advance and showed up exactly when they said they would. They were also very careful with the range when they dropped it off, and even though the clearance through my doorway was VERY tight, they made sure not to scratch anything. Everything about the new range is fantastic; in just a couple weeks I have already cooked all sorts of things with it, and it works absolutely perfectly. I'm just so happy -- price, quality and customer service were all top notch. Mazer's will be my first stop when we need our next appliance.

Excellent customer service! Purchased a GE French door refrigerator. The ice maker did not work…read moreproperly and the Mazer staff immediately resolved my issue. They actually made me feel as though they cared and wanted my purchase experience to be a great one. Anita and Phillip personally made sure that my issue was resolved. I could not be more pleased. It is very refreshing to experience excellent customer service!!!

This company was sent to repair our Kitchen aide range. We paid $400 through Kitchen aide repair…read moreservice. This company ordered the wrong part TWICE. This was our second home so we were not here the third time they came to replace our control panel. They claimed that they replaced it, but when we returned to inspect it, it was the same control panel that was originally on there. We could tell because of the original scratches that were still there. They never replaced the control panel. They never did anything and we were out $400. I would not let this company touch a bucket handle. They are incompetent and they falsely claim to fix something that they never did.

Friend of mine had a seal replaced on a dishwasher and it was still leaking and they wouldn't go…read moreback and fix it.

I contacted Service Care about a Viking vent hood that was not working and they were out the next…read moreday. Their communication prior to the visit was exceptional. The young man who came to the house was punctual, polite and professional. Unfortunately that's where the good things stop. Our vent hood blower is on the roof and despite claiming to have checked the motor, he never went to the roof. I suggested that the problem could be the startup capacitor on the blower and he didn't check it. Instead, after knocking around in our kitchen for the better part of an hour, he tells me that the problem can't be fixed and that the parts for our 17 yr old vent hood aren't available. He searched online, talked to Viking and there was no way to fix it and there was nothing he could do. He said even if he could fix it, it would be around $900. He collected $115 and left. That just didn't make any sense to me. I'm reasonably handy and I went on the roof and quickly found the problem. Sure enough, the startup capacitor was bad and despite Service Care's claim that parts weren't available and my unit was beyond repair, Amazon delivered the $10 part the next day and I installed it in about 5 minutes. $10. Based on this interaction, I can't recommend this company.

I called 3 appliance repair places trying to get someone to look at a dryer that stopped working…read more Service Care was the only one to call me back with an appointment. The tech arrives during the time window they provided and gave us his diagnosis. We order d the part ourselves after the tech gave us the part number. Mainly because they cannot get another tech to our place unit January 4th Great service. Highly recommend!

I'm normally a Lowe's girlie. Came to this Home Depot just because it was the only home improvement…read morestore remotely near downtown. I believe that the store is simply less square feet than other locations, their are not a whole lot of options in here. I was looking for a rug pad and found only carpet padding and nothing big enough for what I needed. Nobody really offered to help me either. The merchandise seems to be fairly disorganized, I was disappointed. But, it gets some jobs done. I made some copies of a key. The machine was very kind to me.

I was verbally assaulted at this Home Depot, and the Cashier stood by and watched. I was going into…read morethe garden center and looking for someone to answer a question. A woman made eye contact with me like she was waiting for me to speak and I asked her about where the potting soil was. She said "you think just because I'm black that I work here? We don't want your kind here, now get out." She was screaming at me. Customers do not make that kind of eye contact with other customers that is not normal. That's why I thought she worked there. I went back to the entrance of the store and talked to the store manager. I had them call the cops. I couldn't report the incident because they didn't get the other people information. After the police left, I went back to the garden center to get what I needed and I heard the store manager talking to the cashiers laughing and saying " yeah, right like we're going to give out our information" I will never return to any store in that area. It was scary. Beware. Manager did not say anything about store security or anything to me.

Great service and reasonable price. Appliances preform as…read moreexpected, we bought from several times.

Christian Family Business. My family and friends have been doing business with these guys for…read moreMANY. MANY years ... Will never steer you wrong and will be up front and honest. Great prices .. Customer Service is the best. Personally still using a refrigerator I bought there 15 years ago. NEVER had a bit of problem out of it ..

I was given a gift card to this place by a good friend. I had never heard of this store, but my…read morefriend knows me well because when I entered last week, I was so happy to see all the different items made by people all around the world. I was able to talk with the manager (or maybe owner) and she told me they work with 400 cooperatives in 59 countries across the world. The first time I went, I didn't buy anything because there were so many different things and I wanted more time to really look at everything. There were household goods, instruments, shoes, blankets, jewelry, art, and so much more. Prices range from low to high, but all are fairly priced to help promote economic development in the countries that send the goods. The second time I went, I took my husband with me. He settled on a Gourd Shaker made in Peru and I purchased earrings made in Kenya. While we were there, we saw a djembe that we will probably go back and get. I highly suggest you stop by. You'll probably find several things you like! Oh, this place is great for finding unique gifts. I'll be a repeat customer.

I was working in the area, and browsing Yelp for a gift shop downtown, as I don't often make it to…read moredowntown Birmingham. I discovered this place and checked it out because they offered a 10% discount on Yelp. Anyway, I was looking for a cool Valentine's Day gift (plain old roses and chocolate covered off-season strawberries just don't cut it for me), so I checked this place out. I found a great gift for my lady, as well as a pair of silver earrings for my mother for Mother's Day so that shopping is done :) ! I will need to remember to come back next time I need to find a unique gift and I don't know what to get.

We needed to wash some table cloths for an upcoming event and this is a go to place that we use…read morewhen the quantity is more than we want to do at home. They have small medium and extra large dryers. The washers are large enough to handle a heavy load and complete. In 33 minutes. They take quarters. The rest washing machine we used took $13.75 in quarters. The dryer took $2.00. Not sure of drying time.

I have a beige oversized king bedspread that is fairly expensive and was very dirty. I was…read moreconcerned about dropping it off but didn't need to worry. The ladies took care of everything and are quick. They did a professional job. I am very pleased with the results and plan to use them again.

Awful. They follow you around while you are looking and don't leave you alone. They tell you they…read morethoroughly test all used appliances... B.S. Their used and "refurbished" items are junk. There's a reason they were taken away from a previous owner... because the appliances needed to be replaced, they are not good anymore. We bought a used washer and dryer. The washer did not work on the FIRST wash. Can't get your money back. Have to buy something else from them or you're out what you originally spent. Ended up buying a washer that I could have gotten at Home Depot for $250 less. And the dryer? Same thing. Tried it out on delivery day and guess what? Did not work, had to have the repair man come out immediately and fix that too. He replaced some fuses and got it to "work". Total piece of crap. I have to dry small loads 2-3x to get them dry. I'm buying a new dryer somewhere else. Their used items are complete junk. Their "new" items cost more than you could get them anywhere else. Save yourself time and money and go anywhere else. The WORST experience ever.

My freezer began a slow death the other day. So I immediately thought of Lewis's where I had bought…read moreused appliances before! So I called and asked them if they had up right freezers. The lady on the phone said yes, that used and new ones! So I got into my car and drove across town and behold! They had moved a few blocks away to a HUGE building that looked to be about 10 X larger than the other! I went in and a very polite young man named TJ greeted me. I told him what I needed. I no time at all, I bought what I needed at a price lower than I had budgeted for. It will be delivered tomorrow!​​​​​​​

very poor commincation ans customer support, do not return phone call, emails or chats. they give…read moreyou good rates and then double the rate after a couple months. do not do business with this company !!!

We went to look for kitchen appliances and was pleasantly surprised at the selection. Liz helped us…read morebut wasn't following us around, she answers all our questions and was very knowledgeable. It's definitely a one stop shop.