Dan is awesome in getting what I need even if it's a difficult find…read more The convenience of being near is one thing but the personalized experience is unmatched.

While Rocky Ridge didn't have what I needed, they identified the faucet supplier in Helena who I…read moreneeded to use for the parts. Great customer service and highly recommend them for anyone needing common hardware items! I will be back!

This was my first time visiting a Harbor Freight Tools store. I stopped in looking for some outdoor…read morelights for my patio and ended up finding those, along with a small stool I needed. When I realized the lights weren't quite what I was looking for, the return process was quick and hassle free, which I definitely appreciated. The store itself was clean and well organized, and there seemed to be plenty of employees available to help customers as needed. Overall, a simple and easy shopping experience.

I actually just popped into this store to check them out because I've never been in here before…read more As far as this Harbor Freight is concerned, it is a little smaller than some of the other ones I've been in previously, but they don't lack any inventory, that's for sure. They really have a good selection of stuff that crosses across several price points. I'm not sure of the quality of all the merchandise they have, but I've purchased stuff from them in the past when I needed something in a hurry and it has worked exceptionally well. The staff at this location were friendly and greeted me when I entered the store. They also asked if they could help me find anything. All in all a good place to shop for tools and things of the sorts. They do have a membership that you can join (does have a cost associated), but if you shop here enough it will pay for itself

I prefer going to Lowe's when I need to get home improvement things. The service is exceptional and…read morethe employees are friendly and knowledgeable. Their selection of products are always great and you get a big bang for your buck especially on clearance items. I enjoy looking at the holiday displays they usually go all out.

I bought a washer and dryer this weekend [holding for applause]…read more.. I chose this location because I trusted they would have some of the more efficient and knowledgeable appliance sales people. I went in, looked around, picked out one of the cheapest top-loader and dryer combos, and then stood there looking like I needed help for a few minutes. Eventually, a very nice woman whose name escapes me stumbled into my air of confusion, and offered guidance. I was out of there in 10 minutes flat with a delivery and install scheduled for the next day. The next morning, Sunday at a prompt 9am, two men arrived to deliver and install my new washing apparatuses. We blocked the entirety of my street with their truck for about an hour (apologies), but they got both machines up the stairs and into my kitchen/laundry room with ease. They immediately started both machines to ensure there were no leaks or issues. The part that took so long was me making them flip the way the door opened on the dryer, hahaha. My only gripe is that the dryer vent they installed seems way too long and forces the dryer to stick far out from the wall. Are dryer vents supposed to bend? I feel like that's asking for lint to get caught up in the bend. Alas, am I, just a girl, going to be forced to DIY? Fine, hand me my blade, I'll finish this.

I had a plumbing issue and thought I needed a new stem? The owner looked at my old stem and…read morereplaced the O ring and sold me parts under $5 bucks. He could have sold me a $22 replacement.

Great service Employees were friendly…read more Good selection Better than a long trip to Home Depot

Cahaba Heights Hardware is a great store with a surprising variety of products and a good price…read more The staff is very helpful!!!

Friendly and helpful and knowledgeable. Great neighborhood resource without the trappings of a big…read morebox store. Inventory is what you would expect from a hardware store--no appliances or plants--but they do have landscape supplies.

Wow. Just wow. For more than 10 years my wife and I had trouble with our antique door knobs on our…read morefront door. The set screwa were too short and you can imagine the issues with the knobs pulling off. I tried lots of solutions including loctite blue which helped the screwa stay in placew, which helped, but never addressed the issue that the sets screws were simply too short (but we would have to get in a time machine to the 1940s to complain to the manufacturer) * A national hardware store had test openings that showed the screws were sized "1/4 - 20" but they didn't have the actual screws and the guy that was helping me said no one did * The owner of a mom and pop hardware store told me that longer set screws did not exist at all and that I needed to look at an antique store. He wouldn't even check * Then I went to Little Hardware at a Friend's suggestion.. I walked in and the guy who helped me introduced himself and shook my hand. He measured the set screw I had as "1/4 - 20" just like you he big retailer. He then immediately found matching sets screws that were longer (see photo). I had to buy a hex tool to entire I could connect the 4 screws on both knobs. The entire purchase was $15 but I would have paid a lot more to get these knobs right. And now, for the first time since we bought our old house I feel confident in our old door knobs Thank you Little Hardware -- I'm a customer for life!

A great store. Extremely helpful employees. They cannot do enough for you here. It is conveniently…read morelocated and a great neighborhood hardware store.

I love the Crestwood location of Home Depot. We are always able to find what we need for our home…read more When we prepared to move, we were able to find a representative to help us locate packing materials and I didn't feel like products were being shoved in my face. I was also able to find some other supplies for my yard. The app is also amazing because it tells you where things are located. So even if you cannot always locate someone for assistance, you can find where it is located on the app. There are also proper precautions and they provide sanitizer. The checkout process is also so easy because they have self-checkout and they usually have all of their lanes open. So, you never have to wait a long time. Sometimes, the website tells you that this store has items and then they are sold out by the time you get there. This is my only issue because the inventory does not always match the website. Other than that, this is always my favorite location. I have been to other locations and I feel like I get the best service at this particular location. It is always neatly organized and easy to find help.

Now see, The Home Depot be stocked up, but ain't nobody here to help me. I had to call my sister,…read morewho works for Home Depot and get names. Nobody's home. Merch!! Yes!! Help, no way, Hosea! After a trip to the front desk, where the cashier is clueless but paged someone. Mr. John came, sweet, but reluctant, he doesn't know a thing about appliances but he gonna find somebody. He Did! Bre! She is the reason for 3 stars instead of zero. Thanks girl!! We came with money in hand to buy a fridge. We got it, the value could not be beat. Thank you for value and being stocked up. But, the 2 hour wait because nobody could help us, that's some ridiculousness!!! We coming back though, cause we still need these deals.

I love shopping at Ollie's for the great prices and unexpected finds, but what really impressed me…read morewas the customer service. During last week's severe storm, the power went out while I was checking out with two bottles of paint glazing medium, and everyone had to leave their purchases behind. When I came back to purchase them the next day , the items couldn't be found and there had been the only two bottles left. , Desiree went above and beyond searching the store for them, apologizing, and genuinely trying to help me find them. We knew they had probably been put back in the wrong place. A couple of days later, she personally called me to let me know they had found them and were holding them for me. In a world where good customer service can be very hard to find, the employees at Ollie's on Greensprings truly stands out. Thank you for caring enough to follow through. I'll definitely keep shopping at Ollie's!

Good deals but the employees are generally unpleasant . I have Kameron to ring me up today. He was…read morethe only register open and he was working hard and being pleasant. Another young man with his hair completely covering his face and glasses stood back doing nothing to help his coworker.