If I could go back in time and not ignore the red flags I saw, I would never work with Steve again…read more I had purchased my granite directly from a different supplier close to me, and he was on their recommended installers list. I got an estimate from Steve and also another company. The man from the other company was extremely professional and had a digital contract. But I chose to go with Marble & Granite Imports because there was less of a language barrier, even though he doesn't offer a formal contract (first red flag). He just writes down the numbers and job on a piece of paper and lets you photograph that with your phone. No written agreement, holding him down to doing what he says he will do. The second red flag was, once he received the granite I purchased from a separate supplier, he was harder to get in touch with. He doesn't typically answer his phone and his voice mailbox is full. I almost had the other company just come and pick up my granite from him, and I wish I had. He came back to my home on a Monday and removed the existing countertops. He didn't put down any temporary plywood, leaving me with just exposed drawers for almost 5 days. He said it would be a 3-day turnaround, so I was expecting him by Thursday, but he didn't come until Friday. When he showed up with his crew, he pointed out that he had forgotten to cut one of the side splashes for my kitchen. When I asked him when he would have that ready, he smarted-off to me and said he'd have it to me within the next year. How disrespectful!!! I don't care if you think it's some kind of a joke, but when a customer is paying a total of 5k for a project (including materials -- granite, sinks, and faucets, labor to cut and install granite, and plumbing to connect the faucets) you treat people with more respect. When I pressed him to tell me when he would have my side splash cut and installed, his reply was, "Next week, when I get around to it...." Not acceptable!!!! So, get THIS now. He and his workers had the job halfway installed. No backsplash and the sinks were not connected yet. And he whips out his bill for the entire amount and demanded that I pay it right then. I said, "I'll pay you when the job is complete." He goes APE SH*T and started yelling for his crew to pack up, that they were pulling out of there. He literally used my granite that I had already paid for and that he had already cut as leverage to bully me into paying him before the job was complete. Seriously, who does that?!!! And he continued to yell at me for not trusting him, that he would finish the job next week (though he was demanding that I pay him in-full before the job was done). He agreed to "let" me hold out $500 from the entire balance, payable upon installation of the last piece. I was shaken so badly from this man yelling at me and bullying me into paying him before the job was complete that I tried calling my neighbor to come over, but my hands were shaking so bad I couldn't work my phone while he was yelling at me. I had to go upstairs and cry after I paid him. He did come and apologize for yelling at me, and proceeded to tell me what a fun guy and what a great guy he really is, but I wasn't having it. He tried to smooth it over, as if he didn't just bully me into paying him and yell at me in my own home. He did come the following Monday and installed the last piece and I paid him the balance I owed. Honestly, this man's lack of professionalism and the bully-tactic he used to extract payment from me before the job was complete left an incredibly bad taste in my mouth. I was literally traumatized by having to deal with this strange man yelling at me and bullying me in my own home. Oh, and I have a small ding in my stainless steel refrigerator as a momento of my experience with him. My kitchen is small and I know accidents happen...but this just takes the cake. I would never in a million years recommend him to anyone, except an enemy. Seriously. When I look at my new countertops, I remember the trauma I experienced being bullied in my home. So not worth it. I regret the day he darkened my doorstep.

I must say how happy we are with Steve and his crew. I picked the slab from Triton in Birmingham…read more(awesome display of slabs and beautiful tiles). Steve and the crew demolished the old top and took it all away. The next day he and his crew installed the new top (quartz) with the new sink and new gas cook top. Great service as all was done in a couple of days. The price for the slab and for Steve and his crew were very reasonable. I would not hesitate to have Steve and his crew do work for me in the future if needed. Do not be afraid to talk to Steve and take advantage of great customer service.

Excellent selection and service! Quality workmanship and installation team. Every step of…read moreprocess reflected commitment to knowledge and professionalism. Great price too.

I am so disappointed in this company. Initially, everything…read morewas good, however my countertops were installed with a hole cut into my marble that I NEVER asked for. Five months later, and trying to get returned phone calls and texts to resolve, they refuse to replace the countertops or give me a portion of my money back because they said I approved it. I never signed anything and two plans were presented, one was correct, one was incorrect. I would NOT use this company. They stopped returning my calls and ignored me. Pitiful customer service.

A bathroom redo was the purpose of our visit on this Saturday morning. Their online hours are…read morelisted as 7 a.m. to noon on Saturday. We found the showroom closed. Information needs to be updated.

GLS Supply & everyone I've come into contact with there has been amazing during my bathroom…read morerenovation. Randi has been so helpful, answering all of my questions and making sure I have exactly what I want and need. I love that they have free delivery as well. So convenient! I hope to add photos of what I got once my reno is complete!

I was very pleased with the kitchen remodeling project that MB Kitchen & Bath recently completed…read morefor me. They installed beautiful new cabinets, and built the bar area. Brandie and Michael worked as a team in the design and installation of the new cabinets, including the coordination of the installation of the granite counter tops. I highly recommend them both if you are looking for someone who is reliable, has creative expertise, as well as affordable pricing to remodel your kitchen. I plan to use MB Kitchen & Bath again in an upcoming bathroom remodeling project.

I had a plumbing issue and thought I needed a new stem? The owner looked at my old stem and…read morereplaced the O ring and sold me parts under $5 bucks. He could have sold me a $22 replacement.

Great service Employees were friendly…read more Good selection Better than a long trip to Home Depot

Had engineered hardwoods installed, and Tracy and the team at Carpet Warehouse were excellent to…read morework with. From product sourcing, to measuring and quoting, to the expert advice we received from the team, we were very happy all-around. The entire process from initial inquiry to completed install was handled in just a couple of weeks. After getting quotes from three different companies, I went with Carpet Warehouse primarily because of the personal interactions I had with Tracy in the initial stages. She was patient with my questions, and really seemed to care about the work. It felt like a very personalized experience with down-to-earth people. Not sales-y at all. The installers were fantastic. Efficient, tidy, friendly and professional. Their operation was so self-contained, and didn't leave our house in total chaos. They showed attention to detail and pride in the work. The new floors look beautiful. Did I mention Carpet Warehouse provided the lowest quote out of the three I received? Icing on the cake.

Bought a new home that needed new carpet, badly. Spoke with Tracy from Carpet Warehouse who came…read moreout right away for a quote. She was very friendly and knowledgeable. The prices seemed great for the selection so we scheduled for installation the following week. Installers that came were also friendly and did a great job overall. Had a couple little dings/scratches in the walls after they were done but they took care of them and were apologetic. We had our housewarming party the weekend after we had the carpet installed and we got multiple compliments on the carpet and people wanted to know what the carpet was because they liked it so much they'd like to install it also. 2 thumbs up and would recommend them!

Came in the store just before closing, and was greeted when I came in the door. Alexis helped me…read morepick out a few floor tile samples to take home. She was very professional and customer service focused. We ordered the floor the next day and again, very professional and a great experience. Knowledgeable sales force who want to help you get what you need for your home. We ordered the tile, and it came in when they said it would arrive. All-in-all a great experience and I highly recommend Brians.

Full disclosure, have only been once in this store. The staff is friendly and quick to help out…read more Although the selection of goods is smaller than your regular big box hardware store, they will guide you and help you the best that they can. Products are adequately priced, and green quality. Would recommend stopping by if you're looking for a hardware store in the area.