This is a first rate company. Trained technicians (by the manufacturer; in my case Sub-Zero),…read moreprompt and neat workmanship. My 8 year old refrigerator was icing up and there was a "factory update" involving a new fan and many related parts. They also diagnosed the problem with my Sub-Zero Beverage Center, ordered parts, removed it and took it back to their shop for repairs. It will take about a week for repairs and re-install. The Technicians arrived on time, worked efficiently, fixed my built-in refrigerator, cleaned up and left - what more can you ask for?

We've used these guy's twice. Let me say if you need Sub Zero service, you call these guys. We used…read moreour Home warranty people to send out service for our Sub Zero. They sent a company out, we paid the $70 service call fee and they paid them 1200.00 (not) to fix the Fridge, they were there and gone in 45 min. We called Prestigious Appliance to come out,....long story short. He replaced the very parts the noodle heads before him said they had replaced, all original parts, still in tact.He had to remove all the shelves, drawers etc...to remove inside back panel, to get to some of the parts....which I never saw the man before do. So, that right there told me, the other guy ripped off the Warranty Co. Now, WE did end up paying $1200.00 out of pocket....but we had some expensive parts replaced, one of which was a compressor.....But, add it up here. .....the fridge stops working and unless you can get someone to your house within the hour to repair it, you're either going to lose the groceries inside, or transfer them to the refrigerator in the garage. Either way it's a big hassle. Then wait 2 weeks for them to come and not repair it. We then have to do this a second time....transport groceries to the garage..go back and forth to the garage whenever you need something out of the refrigerator, the freezer isn't large enough so you end up losing some groceries. So, there's waste of money as well. I don't know about you, but I'd rather spend the money to have it repaired, correctly the first time, than to go through all of that. It is not like you're having to do without a microwave. And spending 1200.00 isn't the same as the $12,000.00 for the Fridge. So, don't go through the aggravation we did for a month before we took control from the warranty company. Simply call Prestigious Appliance to begin with. They are the most knowledgeable guys you'll meet.

I contacted Service Care about a Viking vent hood that was not working and they were out the next…read moreday. Their communication prior to the visit was exceptional. The young man who came to the house was punctual, polite and professional. Unfortunately that's where the good things stop. Our vent hood blower is on the roof and despite claiming to have checked the motor, he never went to the roof. I suggested that the problem could be the startup capacitor on the blower and he didn't check it. Instead, after knocking around in our kitchen for the better part of an hour, he tells me that the problem can't be fixed and that the parts for our 17 yr old vent hood aren't available. He searched online, talked to Viking and there was no way to fix it and there was nothing he could do. He said even if he could fix it, it would be around $900. He collected $115 and left. That just didn't make any sense to me. I'm reasonably handy and I went on the roof and quickly found the problem. Sure enough, the startup capacitor was bad and despite Service Care's claim that parts weren't available and my unit was beyond repair, Amazon delivered the $10 part the next day and I installed it in about 5 minutes. $10. Based on this interaction, I can't recommend this company.

I called 3 appliance repair places trying to get someone to look at a dryer that stopped working…read more Service Care was the only one to call me back with an appointment. The tech arrives during the time window they provided and gave us his diagnosis. We order d the part ourselves after the tech gave us the part number. Mainly because they cannot get another tech to our place unit January 4th Great service. Highly recommend!

Great service and reasonable price. Appliances preform as…read moreexpected, we bought from several times.

Christian Family Business. My family and friends have been doing business with these guys for…read moreMANY. MANY years ... Will never steer you wrong and will be up front and honest. Great prices .. Customer Service is the best. Personally still using a refrigerator I bought there 15 years ago. NEVER had a bit of problem out of it ..

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

Easy to schedule my appointment. Technician was on time for appointment. Quickly fixed the issue.read more

They where on time and very professional and the price of the repir was less then we had budget for…read morethis is our new go to company for all of my friends and family cary was amazing ask for him

I would like to formally retract my previous critical review. After posting my review, Tyler from…read moreall South appliance quickly reached out to better understand the issue. He was professional and a true problem solver. Thanks to him. I have the product that I wanted in the timeframe that I wanted it installed. I'm giving them five stars for quickly fixing my delivery. BTW, the technicians who ultimately brought my cooler and installed it were professional and friendly. Again, five stars for their work.

AllSouth has been around Birmingham a while. Their service was prompt when I called to ask for an…read moreemail quote on two expensive appliances! That's where the good part ended! What was awful, in my opinion, was their full page of "fine print" full of exceptions to your purchase. In summary, it is not clear to me, what AllSouth Appliance is responsible for, evidently not even "unseen damage" on their newly delivered appliance. Also they claim they are not liable for ANYTHING, at all inside a sealed box they may leave at your home. Oh wait! I was under the impression I would hand over our hard earned $3,000++ in cash or credit card in return for one or more brand new, undamaged, fully operational new appliance! Really, your sealed box could contain yesterday's trash but I am responsible for what's in it, not AllSouth? That's a new one on me! Most companies have warranty companies but I expected a working, pristine, undamaged appliance on day one! The salesperson says she doesn't require customers to sign it, but there is an electronic record it was sent, so I declined their offer and found other companies who sell appliances without that kind of fine print.

We went to look for kitchen appliances and was pleasantly surprised at the selection. Liz helped us…read morebut wasn't following us around, she answers all our questions and was very knowledgeable. It's definitely a one stop shop.

very poor commincation ans customer support, do not return phone call, emails or chats. they give…read moreyou good rates and then double the rate after a couple months. do not do business with this company !!!

My freezer began a slow death the other day. So I immediately thought of Lewis's where I had bought…read moreused appliances before! So I called and asked them if they had up right freezers. The lady on the phone said yes, that used and new ones! So I got into my car and drove across town and behold! They had moved a few blocks away to a HUGE building that looked to be about 10 X larger than the other! I went in and a very polite young man named TJ greeted me. I told him what I needed. I no time at all, I bought what I needed at a price lower than I had budgeted for. It will be delivered tomorrow!​​​​​​​

Do not use their service guy for repairs. I had an appointment for 4 PM on a weekday, I took off…read morework early to make sure I would be there. He never called to say he was running late so I called the store. The man that answered the phone called him and said he would be there in 15 to 30 minutes. Again, NO SHOW or CALL. I called again the next day to find out why I never heard from him and there were going to have him call me when he took a lunch break. And yet again, I never heard from him. I decided to call someone else and they came out the following day and was also cheaper. Also, if you buy from there, their prices for a scratch and dented washer was 15-20% higher than Lowe's and Home Depot. Do your homework and read reviews prior to using them. Now I understand why they are not a member of the BBB.

Great, fast service! I messaged at 8pm and he was able to fit me in the next day during my only off…read moreday from work! I had the part from the previous owner and he fixed the problem quickly and explained it to me. Thankful I don't have to go another night without my oven!

Jacob, the owner, is absolutely amazing. I ended up needing a new microwave or we could fix it for…read morepretty much the cost of a new one. He helped me shop for a new one. Explained to me exactly what measurements I needed to go with, and why. He's honest and answered all my questions. Such a kind man. Will be using his company for every appliance need from now on. 10/10 recommend!

Responded to request promptly, arrived when he said he would, good appearance, worked quickly and…read moreefficiently, and left no mess. Professional and knowledgeable. Thank you. Carl Schweers

I just had a great experience with Tucker Appliance Repair…read more Aaron was pleasant, punctual and knew what he was doing. I had a leak from my Kenmore front loading washer. Aaron (the owner), had the problem diagnosed almost before he got into the washer. He replaced the hot and cold valves that were both leaking. He had to pick up the parts, was back in 30 minutes and in a short time, my washer was repaired. His price was certainly fair. I will call Aaron the next time I have any problem with an appliance. You should too!