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Gr8 Surplus Store

3.7 (3 reviews)
Open • 10:00 am - 6:00 pm

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7 months ago

Wasn't as I thought Staff weren't talkative or helpful. Not a lot or nice looking products so I was surprised and disappointed

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5 years ago

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6 years ago

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Alabama Appliance

Alabama Appliance

(9 reviews)

I bought a Front Load FF7012WN - FF7 White Right-Hinged Front Load Washer with Pet Plus™ Sanitize…read more Fast Cycle Times Dynamic Balancing "5-Year Warranty". Model: FF7012WN I bought this washer by one of the rudest sales people in any store I have ever experienced. The sales guy acted as if he was doing me a huge favor to show me the only front load Speed Queen washer. He lead me to believe it was the only front load Speed Queen that existed within the Speed Queen company. I was not informed that I only had 24 hrs to return it, which is an insane policy. It is the worst washer I have ever had. I did not realize until I used it the first time that the drum was quite small. I could no longer was quilts because it was so small. From the first wash until this day, it made more noise from any washer I have had before. And, the biggest problem of all with the washer is that it doesn't clean your clothes like it should. I tried to contact this store. No one ever answered the phone. Sometimes the voicemail worked. Other times it would not come on. No one EVER returned my calls. I spent over $3000.00 for the washer, tax and delivery. The men who delivered it and hooked it up were very rude too. I truly got a piece of junk. Model: FF7012WN

Returning customer, very disappointed…read more Our first experience at Alabama Appliance was excellent -- the salesperson was helpful, everything went smoothly, and we had no issues. Unfortunately, this second experience has been the complete opposite. If I could give zero stars for this visit, I would. We worked with Aaron, who was incredibly rude and unprofessional. His snarky attitude and lack of accountability were beyond frustrating. To make matters worse, the delivery was incomplete -- our $13,000 stove was delivered without the power cord and gas line, both of which were included in the purchase and clearly listed on our receipt. I have called multiple times, left messages, and even left a voicemail specifically asking Aaron to call me back -- no response. When I called again today, I overheard him tell the receptionist, "We can come back up there to pick it up or they can go buy the parts at their local store." For context, we live two hours away, one way, and paid for full delivery service, which included all necessary parts. Being told to now go purchase the missing items ourselves is unacceptable, especially after spending that kind of money. Aaron's attitude and lack of professionalism make him a liability to Alabama Appliance, and I would strongly recommend shopping elsewhere.

Gr8 Surplus Store - homedecor - Updated May 2026

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