TL;DR: $6 to launder one shirt. 'Nuff said…read more I'm in town for 6 weeks and needed a single dress shirt laundered. This place has high reviews and is close to where I'm staying, so I dropped off the shirt. Came back 2 days later only to find out that the price was $6. For one shirt. In the DC area where I'm from, I can get 3 shirts laundered for that price. Maybe this place does great work on high-end items; I don't know. But for everyday dry cleaning and laundering, at these prices, I would never come back. Just ... wow.

They are great! Do such a good job. A little pricy but no one does a better job maintains my…read moreclothing.

I can't say enough good things about Phantom Dry Cleaners and Alterations…read more After significant weight loss, I needed a reliable local place for alterations and wasn't sure where to go. I first brought in two pairs of jeans and a pair of cashmere lounge pants -- and they did such an excellent job that I've been back multiple times since. They've added elastic to the sleeves of a very expensive winter coat, hemmed several pairs of slacks and jeans, and taken in both the legs and waistbands of other pants. Every piece has come back fitting beautifully. Lisa is thorough, kind, and incredibly helpful. She takes the time to make sure everything fits just right, and the pricing is very reasonable. Highly recommend!

Professional results and staff. Work done in a reasonable time frame and done well. Total price…read morewas fair and each alteration needed was not only explained but priced out individually as well.

VERY disappointed, don't trust them with anything important. I had my wedding dress cleaned here…read moreand it took over 5 months to finally have it back.... they had to redo it 2-3 times and then waited for the special "preservation" box (which was an extra $50) for an extra month +. Bonus? THIS is how it's "preserved" with blue film so i can't see the color of my dress when I open the box and it's just falling down...

This place cost us almost $800! We were packing for our trip, when we realized they'd only given…read moremy husband ONE of his suits, instead of two. We called, immediately and were told, "it's not POSSIBLE to NOT give you your entire order," and that their system "won't let" that happen. We asked her to please (at least look), and 10 seconds later, she swore they didn't have it. Well, we were going to a black-tie wedding, so, with no time left, we had to purchase a brand new suit, at almost $800. Two days later, while on our trip, (and you cannot make this up), my husband gets a text saying, "your suit is ready." He immediately called, and they said, yep, they found the suit. Fast forward to today, he picks up the suit, and tells them the expense they left us with. The girl says, "well, bring your cleaning here, and I'll give you a discount...." My husband says, we will NEVER use them, again. Can you imagine? They cost us that kind of money, and just flippantly disregarded the hardship, for us. Thankfully, we had the discretionary income, and were able to purchase a suit, which should NOT have even been necessary! Ridiculous. I would give ZERO STARS, if that were an option. Shame on you, Fazio Cleaners!

Don't even get me started about how dry cleaners' hours are stupidly the same hours as most people…read morewhose work clothes need to be dry-cleaned, and how many articles of clothing have been sun-damaged in my car because they rode around for weeks waiting for me to find a dry cleaner that was open when I got there. Because now you don't have to get me started! because I go to Munt Locker now! It's the easiest, smartest service concept I've seen in years. You drop off your clothes in an electronic locker and order services on the app, and in a couple of days you get a text telling you what locker your clean clothes will be in.... available 24/7! And the prices are competitive and the service is competent. My boyfriend is so pleased with how correctly his shirt plackets are consistently ironed. Honestly the only thing wrong is that the app keeps telling you to swipe a card in to enter the location when you don't have to and you have to do some random workaround to be able to do anything else on the app, but certainly that will be fixed any time now. I'm so happy about this business anyway! Hooray!

Service is quick and efficient. I would definitely recommend. Ive only utilized the dry cleaning…read moreservice thus far. No issues.

I have been coming to this cleaners since 2019. I personally have spent thousands of dollars here…read more I have ALWAYS gave them a 5 star on Yelp and Google. Unfortunately this is the last time We will EVER use their services. My daughter's brand new dress that still had the tags on it and NEVER worn and cost $159.99 before tax was ruined. Dropped the dress of to be cleaned after the fitting from the amazing #1 tailor Europin Tailor Alteration & Bridal Sewing & Alteration * The Lakes, Las Vegas. This dress was the last one in my daughter's size and the color. The dress is for a wedding that is on 3/30/2024. So there is no time to even replace nor repair anything. The owner greeted me when I came to pick up my daughter's dress. As I said I have been coming for years. He even asked me to leave another review because his stars are higher than the other Mom and Pops location. My daughter and I returned back to the cleaners after seeing this burn mark. We are told there is nothing that they will do except a store credit for the dress amount. Which is NOT what we expected to hear. We asked for the owner to come in and discuss this with us. Unfortunately he refused. He had the manager on duty to relay all his messages. Keep in mind him and I were just having a nice conversation when I picked up the dress. They have you sign a store policy about removing stains and marks on items. Saying they are not responsible for any damage connected to the removal of them. They removed the oil stains that got on the silk fabric during the fitting of the dress. However, they created a burn mark in a whole different area of the dress. Only offering to give a store cleaning credit for the dress cost. All this is COMPLETELY unacceptable. To have the owner stand in my face and NOT say one word about the new damage of the dress that they caused. Neither have their manager on duty either say anything. Then to have his laugh and talk with me and ask me to leave a review as I always do for him. Is crazy !!! They have received thousands of dollars from me from repeated visits and I have sent people to this location. I ALWAYS give 5 star reviews on behalf of the owner and this business location. Just to have him treat me/us like nobody's and NOT refund the cost of the dress that they COMPLETELY RUINED !! I have sent this review to BBB and made a complaint with them as well. For this is HIGHLY UNACCEPTABLE! I HIGHLY DO NOT recommend coming to this Mom and Pop location for your next cleaning. There is another cleaners up the road that is your best option.

I seriously can't thank Mary enough for her help! No wonder Mom and Pop's has such great reviews…read more I'm maid of honor in a wedding in 3 days and I just noticed a stain on my dress yesterday. Not sure how it happened, but I tried to watch a tutorial on how to get a stain out of satin and made it so much worse with a water spot. I brought it to Mary and she was able to dry clean it and fix the mess in under 24 hours as well as giving it a beautiful steam. I am so grateful! And so glad that I now have a trusted dry cleaner. Thank you Mary!

I TRUST this place with my USMC dress blues and service uniforms, always clean and ironed and no…read morelint on it, The price is good for 2 full uniforms, highly recommend this place for military uniforms.

I had 2 shirts that needed altering. I took them here and they were very helpful and did them at a…read morereasonable price. They did a great job and I was very pleased with the shirts. I had first gone to the dry cleaners across the street and they wanted over double the price and they don't even want to help with the sizing and send then somewhere else to be altered.

They are exceptional here. Dry cleaned my outfit and tailored the day I needed it in a rush so…read moregrateful I found this place. They go above and beyond for their customers

I've been using them for a couple years and did decent work up until recently. They ruined a $400…read moredress! It had been worn once and after having them clean it the entire dress had snags all over it! Pieces of the elastane were pulled out of the fabric surface! I will not be returning.

Wow! This place is awesome-- a bit hidden, but yet conveniently located right next to Smith's…read more They are open on weekends, even Sundays! When you first walk in it is not much to look at... It's a typical dry cleaners. They do have a K-cups machine with a few selection set up for a free cup of joe to get you going, which is a nice touch, but it's their service & prices that make this location a win. I dropped off 8 pieces on Saturday and they were ready for pick up on Monday morning! One of my dresses, the top half is white and the bottom half is black, was not dry cleaned...they informed me that they preformed a test & were concerned that the black would bleed into the white and wanted to inform me of the possibility of it bleeding before cleaning it. I really appreciated the fact that they didn't just dry clean it and hope that it didn't bleed over. I feel like most people would agree it's easier to be understanding when you are given a choice. Tina, the store manager was extremely helpful. She also informed me that Al Phillips will in fact take other competitors coupons-- this made my day! (I happened to have some Fazio coupons) Even before the coupons the price was still cheaper than Fazio and afterwords I ended up only paying $33 & change for 7 items!!! Thank you Tina @ Al Philips! -B

I am beyond disappointed in Al Phillips. Let's face it, there are plenty of cheaper options to…read morechoose from. I patronized this business because the quality was good and the Customer Service was even better. Sadly, the customer service has taken a nose dive in recent months. I dropped off clothes on Monday and triple confirmed that the items would be returned on Wednesday. I needed a specific dress for a business trip on Thursday morning and I wanted to ensure it would be back in time. I arrived for pick up on Wednesday evening and was given two of the three I'd dropped off. There was absolutely no mention of the third item. I showed the employee my claim ticket, which showed three items, and asked where the dress was. Another employee looked in the system and said "Oh. Looks like that one is delayed." That's it. No additional details, no explanation as to why, and zero indication of when the item would be returned. When I complained, she went into challenges with a new software system. I proceeded to pay more than $30 for the two items that were ready and requested a call from the manager. This is only the latest disappointment with this location. Until recently, the large sign overhead read "next day service." Next day service hasn't been available for months. Similarly, they used to text when items were ready - no more. Customers should not pay a premium for subpar service. Once I receive the "delayed" item, I will be finding another dry cleaners.

I am here for dry clean a wool jacket with leather trim and a puffer jacket. They did a good job at…read morecleaning high maintenance materials and very friendly attitude. I paid around $110 for dry clean the two items. It's good that I can call in and ask for the price before coming to the shop.

Great service and great high quality cleaning and alterations. Everything is also done in a timely…read moremanner and at a fair price.

I have had nothing but a great experience here. Been using this location for 2 years. They have…read morenever been late or ruined anything and my stuff is always pressed and clean.

I've been in the service industry my whole life.. I have never come across the meanest rudest &…read morenastiest person behind a counter ever in the 30 years I've lived in Vegas! I was in there a year ago and she accused me of not paying when the charges were on my credit card! She fought & argued with me and chasing me out to my car that i thought she was going to damage. A year later I brought my 87-year-old mother in only because she use to come here. This b$#&c was just as mean, rude & nasty as she was the prior year! She thinks she can pull that BS in this country? She hates Americans & she needs to go back to her own third world country! One day she will mess w/ the person! Don't waste your time or money bc she hates people!!!