1. Best One Cleaners

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Las Vegas, NV

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Best One Cleaners

4.5 (106 reviews)
Closed • Closed

Services - Best One Cleaners

Dry cleaning

Stain treatment

Clothing alterations

Best One Cleaners Photos

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Recommended Reviews - Best One Cleaners

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Reviews With Photos

Mark left on my wedding dress form the cleaners
Britanny P.

If I could give this place a negative star rating I would. I dropped my wedding dress off to get cleaned here. She told me it was going to be $180, which I thought sounded a little high but was willing to pay the right price if they really are the "best ones" she told me it would be ready in ten days. I went back ten days later, my dress was done, but now with damage done to it. She told me that they must've had a sticker on the back that they "tried to get out, but couldn't" she showed me exactly where it was. Me being the bride, I don't ever remember seeing a sticker, or any kind of mark on the dress. That's obviously something I would've noticed when buying my dress for my big day. Not knowing any better I just assumed they had tried their best to get it out but it was something that was really stuck. I then paid the $180, took the dress and left. The next day I decided to take it into David's bridal where I had originally bought it from to complain to them about the supposed "sticker mark" I spoke with the manager of David's bridal, she informed me that they never ever put any kind of sticker on their dresses for that exact reason. The manager told me it looked like the cleaners had actually pressed starch into my dress causing the mark. She took it into the back to see what she could do. She ended up calling me back about 10 minutes later and was able to get the stain out with a toothbrush and some shout! She also showed me another spot that had the same exact mark and was able to get that one out as all. Come to find out it was starch from the cleaners, and they were just trying to blame their mistake on someone else instead of owning up to their mistake! I will never go back to this cleaners again, and have been telling all my friends about this place to spread the word. If you don't want your expensive clothes ruined, stay far away from this place!

First rip.1/18/24

They RUINED 6 of our custom-made dress shirts. Despite being a very nice family, I have to report this. It started subtly, with James contacting me that they found a small rip in the back of 1 dress shirt. Then another... note: my husband wore them both to work the day before they were dropped, so we were caught off guard with the notifications. Then the 3rd - a rip on the left elbow of a light blue shirt. I had looked the shirt (and other items) over before handing in, based on being skeptical about previous rips. Then, 3 weeks later, handed in 8 dress shirts (this time I took a video of the shirts, showing no defects whatsoever- was notified 4 days later that 3 of them (2 light blue/1 light brown checked) had the EXACT SAME TEAR in the EXACT SAME PLACE in the left elbow (also same exact place as the one 3 weeks ago!) My husband wears a suit every day - there is no way that these rips happened through his suit. When I confronted James to explain that I had examined these shirts thoroughly and took pre-drop pictures, he wouldn't even allow me to speak. Total lack of taking responsibility. Anyone can see that this is happening somewhere along his processes for cleaning the light dress shirts. So, over $1,200 later, we will be be letting the courts handle from here - as I told James, "we just can't afford to be your customer any longer". Hope this helps someone else from the frustration. PS - this is my first EVER negative Yelp comment! - hopefully last.

I took my Carhartt pants to get tailored to fit exactly like my favorite pair of Dickies. Let me tell you, they did an amazing job! The fit was exactly how I wanted it and now I can't stop wearing my new pants! Also the people there were so friendly!

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11 days ago

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1 year ago

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3 years ago

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3 years ago

Business owner information

Photo of James L.

James L.

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8 months ago

They are great! Do such a good job. A little pricy but no one does a better job maintains my clothing.

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10 months ago

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2 years ago

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1 year ago

They were able to get some dye out of my favorite pants. Very happy with their service. I Just need to communicate thoroughly timelines.

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5 years ago

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5 years ago

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1 year ago

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2 years ago

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4 years ago

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4 years ago

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2 years ago

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4 years ago

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7 years ago

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James L.

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3 years ago

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James L.

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6 years ago

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6 years ago

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2 years ago

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4 years ago

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5 years ago

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6 years ago

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5 years ago

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4 years ago

Picked up for my brother and the service is very good, very friendly. Thank very much!

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3 years ago

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6 years ago

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5 years ago

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3 years ago

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3 years ago

$40 dollars to "wash" a comforter! Geez I could just buy a new one for that price. I need to open up a laundromat.

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5 years ago

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3 years ago

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8 years ago

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5 years ago

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7 years ago

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5 years ago

A family business in our neighborhood with a friendly customer service vibe and excellent dry cleaning work. A true find.

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3 years ago

Very professional and James is great.

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5 years ago

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6 years ago

The most consistent and reliable service I've found in Vegas! They take great care of your clothes. I trust them with my silks and dresses.

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Ask the Community - Best One Cleaners

Do you clean designer handbags as well?

Sorry, Gina, cleaning designer handbags is not our specialty. Depending on the fabric, we may be able to steamclean a handbag, but the safest bet is to follow the care label. Delicate beading, colors that bleed, & stubborn ink marks are just some… 

View All 9 Questions

Review Highlights - Best One Cleaners

“Not only does Best One Cleaners do a fantastic job, but Heather & James are 2 of the nicest people I've met in Las Vegas.”

Mentioned in 6 reviews

Read more highlights

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Mom & Pop's Drycleaning - The dress still in the dry cleaning plastic

Mom & Pop's Drycleaning

(53 reviews)

$$

Desert Shores, Summerlin

I seriously can't thank Mary enough for her help! No wonder Mom and Pop's has such great reviews…read more I'm maid of honor in a wedding in 3 days and I just noticed a stain on my dress yesterday. Not sure how it happened, but I tried to watch a tutorial on how to get a stain out of satin and made it so much worse with a water spot. I brought it to Mary and she was able to dry clean it and fix the mess in under 24 hours as well as giving it a beautiful steam. I am so grateful! And so glad that I now have a trusted dry cleaner. Thank you Mary!

I have been coming to this cleaners since 2019. I personally have spent thousands of dollars here…read more I have ALWAYS gave them a 5 star on Yelp and Google. Unfortunately this is the last time We will EVER use their services. My daughter's brand new dress that still had the tags on it and NEVER worn and cost $159.99 before tax was ruined. Dropped the dress of to be cleaned after the fitting from the amazing #1 tailor Europin Tailor Alteration & Bridal Sewing & Alteration * The Lakes, Las Vegas. This dress was the last one in my daughter's size and the color. The dress is for a wedding that is on 3/30/2024. So there is no time to even replace nor repair anything. The owner greeted me when I came to pick up my daughter's dress. As I said I have been coming for years. He even asked me to leave another review because his stars are higher than the other Mom and Pops location. My daughter and I returned back to the cleaners after seeing this burn mark. We are told there is nothing that they will do except a store credit for the dress amount. Which is NOT what we expected to hear. We asked for the owner to come in and discuss this with us. Unfortunately he refused. He had the manager on duty to relay all his messages. Keep in mind him and I were just having a nice conversation when I picked up the dress. They have you sign a store policy about removing stains and marks on items. Saying they are not responsible for any damage connected to the removal of them. They removed the oil stains that got on the silk fabric during the fitting of the dress. However, they created a burn mark in a whole different area of the dress. Only offering to give a store cleaning credit for the dress cost. All this is COMPLETELY unacceptable. To have the owner stand in my face and NOT say one word about the new damage of the dress that they caused. Neither have their manager on duty either say anything. Then to have his laugh and talk with me and ask me to leave a review as I always do for him. Is crazy !!! They have received thousands of dollars from me from repeated visits and I have sent people to this location. I ALWAYS give 5 star reviews on behalf of the owner and this business location. Just to have him treat me/us like nobody's and NOT refund the cost of the dress that they COMPLETELY RUINED !! I have sent this review to BBB and made a complaint with them as well. For this is HIGHLY UNACCEPTABLE! I HIGHLY DO NOT recommend coming to this Mom and Pop location for your next cleaning. There is another cleaners up the road that is your best option.

Best One Cleaners - dryclean - Updated November 2026

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