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    Best One Cleaners

    4.5 (105 reviews)
    Open 7:00 am - 5:00 pm

    Services - Best One Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Stain treatment

    Best One Cleaners Photos

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    Recommended Reviews - Best One Cleaners

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    Reviews With Photos

    First rip.1/18/24

    They RUINED 6 of our custom-made dress shirts. Despite being a very nice family, I have to report this. It started subtly, with James contacting me that they found a small rip in the back of 1 dress shirt. Then another... note: my husband wore them both to work the day before they were dropped, so we were caught off guard with the notifications. Then the 3rd - a rip on the left elbow of a light blue shirt. I had looked the shirt (and other items) over before handing in, based on being skeptical about previous rips. Then, 3 weeks later, handed in 8 dress shirts (this time I took a video of the shirts, showing no defects whatsoever- was notified 4 days later that 3 of them (2 light blue/1 light brown checked) had the EXACT SAME TEAR in the EXACT SAME PLACE in the left elbow (also same exact place as the one 3 weeks ago!) My husband wears a suit every day - there is no way that these rips happened through his suit. When I confronted James to explain that I had examined these shirts thoroughly and took pre-drop pictures, he wouldn't even allow me to speak. Total lack of taking responsibility. Anyone can see that this is happening somewhere along his processes for cleaning the light dress shirts. So, over $1,200 later, we will be be letting the courts handle from here - as I told James, "we just can't afford to be your customer any longer". Hope this helps someone else from the frustration. PS - this is my first EVER negative Yelp comment! - hopefully last.

    Mark left on my wedding dress form the cleaners
    Britanny P.

    If I could give this place a negative star rating I would. I dropped my wedding dress off to get cleaned here. She told me it was going to be $180, which I thought sounded a little high but was willing to pay the right price if they really are the "best ones" she told me it would be ready in ten days. I went back ten days later, my dress was done, but now with damage done to it. She told me that they must've had a sticker on the back that they "tried to get out, but couldn't" she showed me exactly where it was. Me being the bride, I don't ever remember seeing a sticker, or any kind of mark on the dress. That's obviously something I would've noticed when buying my dress for my big day. Not knowing any better I just assumed they had tried their best to get it out but it was something that was really stuck. I then paid the $180, took the dress and left. The next day I decided to take it into David's bridal where I had originally bought it from to complain to them about the supposed "sticker mark" I spoke with the manager of David's bridal, she informed me that they never ever put any kind of sticker on their dresses for that exact reason. The manager told me it looked like the cleaners had actually pressed starch into my dress causing the mark. She took it into the back to see what she could do. She ended up calling me back about 10 minutes later and was able to get the stain out with a toothbrush and some shout! She also showed me another spot that had the same exact mark and was able to get that one out as all. Come to find out it was starch from the cleaners, and they were just trying to blame their mistake on someone else instead of owning up to their mistake! I will never go back to this cleaners again, and have been telling all my friends about this place to spread the word. If you don't want your expensive clothes ruined, stay far away from this place!

    I took my Carhartt pants to get tailored to fit exactly like my favorite pair of Dickies. Let me tell you, they did an amazing job! The fit was exactly how I wanted it and now I can't stop wearing my new pants! Also the people there were so friendly!

    501 jeans

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    11 months ago

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    3 months ago

    They are great! Do such a good job. A little pricy but no one does a better job maintains my clothing.

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    2 years ago

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    2 years ago

    Business owner information

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    James L.

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    5 months ago

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    6 months ago

    They were able to get some dye out of my favorite pants. Very happy with their service. I Just need to communicate thoroughly timelines.

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    2 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    2 years ago

    Business owner information

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    James L.

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    2 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    Picked up for my brother and the service is very good, very friendly. Thank very much!

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    6 years ago

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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    $40 dollars to "wash" a comforter! Geez I could just buy a new one for that price. I need to open up a laundromat.

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    6 years ago

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    4 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Very professional and James is great.

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    7 years ago

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    7 years ago

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    4 years ago

    A family business in our neighborhood with a friendly customer service vibe and excellent dry cleaning work. A true find.

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    4 years ago

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    6 years ago

    The most consistent and reliable service I've found in Vegas! They take great care of your clothes. I trust them with my silks and dresses.

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    5 years ago

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    Page 1 of 3

    Ask the Community - Best One Cleaners

    Do you clean designer handbags as well?

    Sorry, Gina, cleaning designer handbags is not our specialty. Depending on the fabric, we may be able to steamclean a handbag, but the safest bet is to follow the care label. Delicate beading, colors that bleed, & stubborn ink marks are just some… Read more

    View All 9 Questions

    Review Highlights - Best One Cleaners

    Not only does Best One Cleaners do a fantastic job, but Heather & James are 2 of the nicest people I've met in Las Vegas.

    Mentioned in 6 reviews

    Read more highlights

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    Fazio Cleaners - This is my dress

    Fazio Cleaners

    (61 reviews)

    $$

    Summerlin

    VERY disappointed, don't trust them with anything important. I had my wedding dress cleaned here…read moreand it took over 5 months to finally have it back.... they had to redo it 2-3 times and then waited for the special "preservation" box (which was an extra $50) for an extra month +. Bonus? THIS is how it's "preserved" with blue film so i can't see the color of my dress when I open the box and it's just falling down...

    This place cost us almost $800! We were packing for our trip, when we realized they'd only given…read moremy husband ONE of his suits, instead of two. We called, immediately and were told, "it's not POSSIBLE to NOT give you your entire order," and that their system "won't let" that happen. We asked her to please (at least look), and 10 seconds later, she swore they didn't have it. Well, we were going to a black-tie wedding, so, with no time left, we had to purchase a brand new suit, at almost $800. Two days later, while on our trip, (and you cannot make this up), my husband gets a text saying, "your suit is ready." He immediately called, and they said, yep, they found the suit. Fast forward to today, he picks up the suit, and tells them the expense they left us with. The girl says, "well, bring your cleaning here, and I'll give you a discount...." My husband says, we will NEVER use them, again. Can you imagine? They cost us that kind of money, and just flippantly disregarded the hardship, for us. Thankfully, we had the discretionary income, and were able to purchase a suit, which should NOT have even been necessary! Ridiculous. I would give ZERO STARS, if that were an option. Shame on you, Fazio Cleaners!

    Mom & Pop's Drycleaning - The dress still in the dry cleaning plastic

    Mom & Pop's Drycleaning

    (52 reviews)

    $$

    Summerlin

    I have been coming to this cleaners since 2019. I personally have spent thousands of dollars here…read more I have ALWAYS gave them a 5 star on Yelp and Google. Unfortunately this is the last time We will EVER use their services. My daughter's brand new dress that still had the tags on it and NEVER worn and cost $159.99 before tax was ruined. Dropped the dress of to be cleaned after the fitting from the amazing #1 tailor Europin Tailor Alteration & Bridal Sewing & Alteration * The Lakes, Las Vegas. This dress was the last one in my daughter's size and the color. The dress is for a wedding that is on 3/30/2024. So there is no time to even replace nor repair anything. The owner greeted me when I came to pick up my daughter's dress. As I said I have been coming for years. He even asked me to leave another review because his stars are higher than the other Mom and Pops location. My daughter and I returned back to the cleaners after seeing this burn mark. We are told there is nothing that they will do except a store credit for the dress amount. Which is NOT what we expected to hear. We asked for the owner to come in and discuss this with us. Unfortunately he refused. He had the manager on duty to relay all his messages. Keep in mind him and I were just having a nice conversation when I picked up the dress. They have you sign a store policy about removing stains and marks on items. Saying they are not responsible for any damage connected to the removal of them. They removed the oil stains that got on the silk fabric during the fitting of the dress. However, they created a burn mark in a whole different area of the dress. Only offering to give a store cleaning credit for the dress cost. All this is COMPLETELY unacceptable. To have the owner stand in my face and NOT say one word about the new damage of the dress that they caused. Neither have their manager on duty either say anything. Then to have his laugh and talk with me and ask me to leave a review as I always do for him. Is crazy !!! They have received thousands of dollars from me from repeated visits and I have sent people to this location. I ALWAYS give 5 star reviews on behalf of the owner and this business location. Just to have him treat me/us like nobody's and NOT refund the cost of the dress that they COMPLETELY RUINED !! I have sent this review to BBB and made a complaint with them as well. For this is HIGHLY UNACCEPTABLE! I HIGHLY DO NOT recommend coming to this Mom and Pop location for your next cleaning. There is another cleaners up the road that is your best option.

    I seriously can't thank Mary enough for her help! No wonder Mom and Pop's has such great reviews…read more I'm maid of honor in a wedding in 3 days and I just noticed a stain on my dress yesterday. Not sure how it happened, but I tried to watch a tutorial on how to get a stain out of satin and made it so much worse with a water spot. I brought it to Mary and she was able to dry clean it and fix the mess in under 24 hours as well as giving it a beautiful steam. I am so grateful! And so glad that I now have a trusted dry cleaner. Thank you Mary!

    Al Phillips Cleaners - Interior of store

    Al Phillips Cleaners

    (22 reviews)

    $$

    Westside

    Wow! This place is awesome-- a bit hidden, but yet conveniently located right next to Smith's…read more They are open on weekends, even Sundays! When you first walk in it is not much to look at... It's a typical dry cleaners. They do have a K-cups machine with a few selection set up for a free cup of joe to get you going, which is a nice touch, but it's their service & prices that make this location a win. I dropped off 8 pieces on Saturday and they were ready for pick up on Monday morning! One of my dresses, the top half is white and the bottom half is black, was not dry cleaned...they informed me that they preformed a test & were concerned that the black would bleed into the white and wanted to inform me of the possibility of it bleeding before cleaning it. I really appreciated the fact that they didn't just dry clean it and hope that it didn't bleed over. I feel like most people would agree it's easier to be understanding when you are given a choice. Tina, the store manager was extremely helpful. She also informed me that Al Phillips will in fact take other competitors coupons-- this made my day! (I happened to have some Fazio coupons) Even before the coupons the price was still cheaper than Fazio and afterwords I ended up only paying $33 & change for 7 items!!! Thank you Tina @ Al Philips! -B

    I am beyond disappointed in Al Phillips. Let's face it, there are plenty of cheaper options to…read morechoose from. I patronized this business because the quality was good and the Customer Service was even better. Sadly, the customer service has taken a nose dive in recent months. I dropped off clothes on Monday and triple confirmed that the items would be returned on Wednesday. I needed a specific dress for a business trip on Thursday morning and I wanted to ensure it would be back in time. I arrived for pick up on Wednesday evening and was given two of the three I'd dropped off. There was absolutely no mention of the third item. I showed the employee my claim ticket, which showed three items, and asked where the dress was. Another employee looked in the system and said "Oh. Looks like that one is delayed." That's it. No additional details, no explanation as to why, and zero indication of when the item would be returned. When I complained, she went into challenges with a new software system. I proceeded to pay more than $30 for the two items that were ready and requested a call from the manager. This is only the latest disappointment with this location. Until recently, the large sign overhead read "next day service." Next day service hasn't been available for months. Similarly, they used to text when items were ready - no more. Customers should not pay a premium for subpar service. Once I receive the "delayed" item, I will be finding another dry cleaners.

    Best One Cleaners - dryclean - Updated May 2026

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