I had a root canal done at this office, and it was handled so poorly that it caused years of…read moreongoing health issues. After the procedure, I kept going back because something clearly wasn't right. Instead of addressing the problem, they repeatedly prescribed antibiotics and insisted nothing was wrong. Over time, I saw multiple dentists trying to get answers, but no one wanted to take responsibility or properly investigate. (created a ton of fear) I was essentially passed from one office to another with no resolution. Nearly nine years later, I finally found a dentist who took my concerns seriously and referred me to an endodontist. The specialist confirmed that the original root canal had failed they missed a canal. It had been overfilled, which caused a pocket in my jaw that repeatedly became infected. For years, I was dealing with chronic infections, with my mouth flaring up every month or so, and no one acknowledging the real cause. The dentist who performed the procedure claimed to be a specialist, but based on the outcome, the quality of work was unacceptable. This wasn't just a minor issue--it led to long-term damage and significant health complications. I've dealt with chronic inflammation, recurring infections, and even hospital visits due to blood infections that were never properly traced back to the source at the time. I paid for professional care and trusted this office, and after 4 hours in a chair and thousands later in return, I was left dealing with the consequences of a failed procedure that no one would take responsibility for. It took nearly a decade to finally get a clear diagnosis and validation of what I had been experiencing the entire time.(keep in mind I couldn't live on antibiotics either so no medication to heal it or prevent infection or I'd end up immune to them if I did) I would strongly caution others to seek second opinions and ensure they are getting proper care, because my experience here resulted in years of unnecessary pain and avoidable health issues. Also fun fact for anybody getting work done anywhere,did you know your body suffering with constant inflammation and infection, like from failed dental work, ya it could cause blood sugar issues.... The more you know.

I'm very disappointed with my experience at Urban Smile. I brought my son in for an orthodontic…read moreconsultation to get a quote for braces. Our appointment was scheduled for 10:00 a.m., but the doctor didn't see us until almost 10:30. When the doctor finally came, he only looked at my son's teeth for less than a minute and simply said that the teeth were too crooked to fix. That was it -- there are nothing to do. What's worse, they still charged us around $140 for basically doing nothing. I understand consultation fees, but this felt completely unreasonable and unprofessional. We left with no useful information at all. Very disappointing experience -- I would not recommend this clinic to anyone.

Went back to see the hygienist and get a routine scale. Same great service. Tina makes you feel…read morewelcome and comfortable. She is knowledgable and offers advise if needed. Her space is clean, well laid out and has all the same luxuries that Dr Scarsellone has, TV on the ceiling, hi-tech equipment and inviting space. I love coming to the dentist as it's the only place I get to watch trashy TV. It's great to know I'm in good hands here and my family are too.

Ever since I can remember I have hated and dreaded going to the dentist, just the thought of the…read moredentist made me cringe. Then I found Dr. Scarsellone- he is truly amazing! My entire family now sees him and thinks very highly of him. I had the normal teeth issues- cavities, root canals and crowns and from day one he was truly kind and caring. Very sensitive to if you are in any pain and what is most comfortable for you. Genuine man. He will give you the options for what is available to you and for your problem. the pros and cons and a rough price estimate and most importantly not rush you to make any decision in the moment. I personally had to have quit a bit of work done and he was patient with me and made me very comfortable just taking care of one thing at a time. Another bit of information- My brother was the same, not keen on going to the dentist, had horrible horrible pain and finally he looked like a chipmunk- his infections were SOOO BAD- he made an appointment to see Dr. Scarsellone and never looked back...It was actually scary for awhile because his infection was so bad, he had to go to the hospital for IV antibiotics for a week 3 times a day because regular pills would not help. His gum line was swollen over his actual teeth...but put into the hands of Dr. Scarsellone he was taken care of patiently. Dr. Scarsellone took it one step at a time and made sure he got better and his teeth back under control. My brother now raves about him!!! Most people ask how the dental hygienists are...Again not my favourite thing to do- but I do go and they are very good as well. Sharon has been super to me. The receptionist is wicked- will help you make sure your work and appointments are spaced out correctly so that you can maximize your benefits. I can't say enough about the staff in this office and especially Dr. Scarsellone. Way to go Terrace Heights Dental.

I nominate Dr. Mak for the BEST Dentist award; as being the most caring, patient and skillful…read moredentist I've ever had. I also nominate Evelyn for the BEST Hygienist award; thank you for being so patient, informative and thorough during each visit with you! At Brilliance Dental, everyone is so friendly and professional - You girls are true ambassadors of excellence in patient care!

Definitely the best dentists in the city, both Dr. Mak & Dr. Brogly are very easy to talk to and…read morealways find a way to answer any questions I ever have. For someone that's been to a lot of dentists previously, I can confidently say that I'll never need to find a new dentist after coming here. If you're in search for a new dentist or you want to change from the one you have now (which you should anyways lol) then seriously look no further and come to Brilliance Dental and ask for Dr's Mak & Brogly and you'll join the same grouping as me in never having to find another dentist

I was referred to Dr. Jaimee Buchowsky by a friend and colleague. When I first called to make my…read morefirst appointment, the receptionist was helpful and friendly. She gave me good directions on where their parkade and visitor parking was. I found their office to be clean and modern with comfortable seating. They had me fill out a patient history form on an iPad which I thought was very techy and also environmental friendly. The dental hygienist that worked with me that day was very professional and friendly. She took numerous x-rays and photos of my teeth. She made me feel at ease and explained everything that she was doing. She was very gentle and answered all my questions which I appreciated! After examination by Dr. Buchowsky, I found out I needed to be referred to a periodontist. The referral appointment was set up at my 2nd appointment by the receptionist. I asked her if my dental plan would cover the referral and she said she didn't know. She told me that I had to find out on my own. With my previous dentist's office, they had always made sure I knew what was covered and what wasn't based on my group policy. It was not busy at the front desk (2 receptionist staff) so I had asked the receptionist to call the periodontist's office to find out from them what would be covered and she did not look the least bit pleased but did it anyways. It turned out that the visit would not be covered under my plan. Knowing this information ahead of time would be helpful so I could at least know what I would be in for. I think many dental offices can money grab from their clients with all the different codes they put in for claims (as per CBC documentary/expose that I saw a few years ago). I think being informed with costs and what services would be provided are all great questions to ask. I felt that the reception staff did not go above and beyond to meet those needs and for the amount of money I spent, I am somewhat a little disappointed hence the 3 stars. I liked my new dentist and her hygienists very much and I hope I will be able to change this review.

I've been coming to this dentist with my family since forever and every time we have an…read moreappointment, we always leave happy and pleased with the service. We're always greeted with a welcoming vibe no matter what.

I've been to five different dentist offices here in Edmonton, each one had its pros and cons but…read moreuniversity Dental was by far the best. Each time I have been the staff have been very friendly and kind. They answer all the questions I have about the process they will be doing on my teeth. The location is in a great spot and the building is very clean and kept proper. The only complaint I would have is that I had to sit for quite awhile in the waiting room before my apointment. Dr Fedoretz was very kind though and made great conversation while I was getting my dental work done. Overall super happy with university dental. I will continue to go here and get my teeth work done

I can't say enough great things about this dental office…read more Before I even went there, the receptionist over the phone was incredibly helpful and informative. She organized all of my insurance coverage, even calling them to get more information. I thought I had just got her on a good day. Nope! When I went in for my appt she was there and was just as awesome as well as all the wonderful ladies behind the desk. Not to mention they have the newest and coolest massage chair I've ever been in! So that gives them a 5 start just for that! Once all the insurance was cleared up and I went in for my appt it continued to be extremely enjoyable and fun. The doctor is extremely knowledgeable and helpful. He makes sure you understands everything. Not only is the doctor so smart and great but Lori my hygenist was equally as amazing. I have bad anxiety about pain and they did absolutely everything I could have asked for to keep the experience as enjoyable as possible. This is absolutely my neq dental office from now on and my husband and I will also be taking out children there because it is just that great!! So happy I found them!

I've been seeing Dr. Jake for quite some time, and I've had a consistently positive experience. He…read moreis friendly, knowledgeable, and takes the time to explain everything clearly. I highly recommend him to anyone looking for dental care

Very good dentist and staff ...I am not a good patient as get super anxious and the freezing makes…read moreme feel really unwell ...Dr Parmar listened to me and was very understanding and helpful ...stopped when I needed a break...this clinic is all about the patients and the customer service ...they are flexible and willing to help .

I originally went here for an emergency dental but I decided that I will come here for all my…read moredental needs. Dr Michelle Tra and Dr Alva Jinn are such an amazing dentist!! I would definitely recommend both of them. I have a very low tolerance to tooth pain, which makes me very anxious going to the dentist. They assured me that it will be painless (which it was) and explained to me everything that I need to know. Both of them are very straightforward and would answer all my questions without feeling like they are rushing you. Kudos to the everyone at Smiles.

I've been to this dental office recently - nice people, great quality of care, comfortable seats.read more

Hands down, my favourite Dentist. And that is something I never imagined saying. Dr. Kanwar has…read morebeen my Dentist now for many years. I've sent him relatives and friends and everyone thanks me for it. Clinic itself is modern, high tech - massaging chairs and TV's at every angle. The Hygienist staff are the best with teeth cleanings. Lori, who I always see, has such great attention to detail. Dr. Kanwar really cares about this patients. He makes procedures feel easy; no pain factor is a plus. I fell asleep once while getting a filling; is how comfortable and relaxed I felt.

Dr. Kanwar is as stellar as a person as he is as a dentist. He is extremely knowledgeable across…read moreall areas of the art of dentistry including complications with matters ranging from root canals to jaw issues. Dr. Kanwar is well connected to specialists across fields and his staff are thus able to ensure timely referrals are in place. His staff of technicians and front receptionists are always cordial, and work as a team with him to ensure all patients receive the best care within the office's capabilities. I would highly recommend, and in fact always in real time recommend, Dr Kanwar to anyone I meet regardless of whether they have their own family dentist; I refer his office to co- professionals, other practitioners in the wider treatment/ medical field, friends, and community personnel. The fact that appointments with him fill quickly speaks to the demand for his expertise. If you are a person who is hesitant about dental visits from your past experiences, I recommend that you give him and his team a try as you'll leave wanting to go back and looking forward to your next appointment! Stellar is an understatement of words but the most descriptive of him as a person and as a professional!