First time using Cheap Charlies Flooring. It was an amazing wonderful experience. Both Carla and…read moreRoss were incredibly helpful in providing important information to make the best decision for our flooring needs. Their willingness to provide samples to take to our home to see how they would look in our home was exactly what we needed to make the best decision for us. They were very patient and understanding in meeting our needs and answering questions. They provided the best value for the flooring we were seeking. Finally their installer T.N.T. Floor Covering Installers (Tommy) was above and beyond expectations in installing our flooring. Tommy comes in with a large team that professionally removed our previous flooring, move furniture and beautifully installed the new flooring. Not to mention they were one of the most courteous group of individuals we have ever had do work for us. I strongly recommend both of these for your flooring needs!

We bought a new build home in Onslow County, NC. The Builder uses Cheap Charlies for their flooring…read moreneeds. We had a major issue with our LVP flooring because it was installed without a moisture barrier on the concrete slab. The floor began lifting within 1 year of us Closing on the house. We contacted Cheap Charlies with our issue. The only solution was to replace the entire 1st level floor. We also have steps leading to a room above our garage (FROG) with the same LVP flooring, however, the sub floor is wood which did not cause the LVP to fail. The Flooring manufacturer of the floor discontinued our exact floor. We and Cheap Charlies tried to match the original floor from another Manufacturer because our furniture, rugs, lamps, and other accessories were complimentary to the flooring (not a neutral color or pattern). We exhausted all options without success. We then decided, with Cheap Charlies help, to choose a neutral color and pattern LVP from the same original manufacturer. That left us with the stairs and FROG not being damaged and different flooring. We had been in the newly built home for less than 1.5 years, so two different floors were not acceptable to us. Cheap Charlies installed the newly chosen floor throughout our home, including the steps and FROG, with no upgrade or additional charge for the new floor. The installation team was courteous, professional, detailed and quick. We became friendly with the Family that owns and runs Cheap Charlies as they are truly good honest people. My wife and I would highly recommend Cheap Charlies for any new or replacement floor.

If you are looking for new flooring or tile, A Tough of Magic Flooring (EI) has been wonderful! Ann…read moreand Tony have been warm and welcoming and have taken their time to explain my options. Ann went out of her way to make sure I was comfortable with my choices. I felt like family! Not just another "sale." Highly recommend!

Sadly, I must enter this review. We ordered a lot of and very very expensive tile. I enjoyed…read moreworking with them, despite it taking an inordinate amount of time, weeks, for the tile to come in. When it did and the contractor was working on the remodeling, he discovered a box of tile that was in matte finish. The order in this color was only in polished. Long story, and too many people interjecting, we returned the box that was mis-shipped. But was told to wait and so we picked it up again. Okay. My husband dropped it off once the job was done, and in speaking, I was told it was our fault based on what he said. Since we waited weeks for the order to come in... The matte finish has been a known issue but...I tried calling. I am used to having conversations where people take turns speaking. At least that is what I teach my students to do. I was constantly talked over and her voiced raised. When I asked to speak when she was finished, I started and was spoken over again repeatedly. I wish there could have been a responsible and reasonable conversation. I finally had to end the call from being yelled at and over constantly. I was given a check for the amount of what they said the box of wrongly shipped tile cost ($88). Thank you. The wrong item was shipped and they did repay but that was painful to do. You sure could say a lot of things and she said them, but I thought Kindness Matters. For $88 bucks, not worth the conversation to understand nor interact again. I wish them the best but now cannot recommend them. I wish them the best and I am heading to elsewhere. I did want to support local. Make Good Choices.

Five stars for Watkins Floor Covering! Tresa and Donnie were awesome and the installers were the…read morenicest two gentleman who did great work! This is the third time my family has used Watkins. Always a success!

Wouldn't even recommend this to my worst enemy. Shocking that I paid 7k for floors that came apart…read morein less than 2 years. Not to mention they left a hole in the sub flooring and covered it with vinyl. This lead to black mold throughout our house with our 2 new babies. They refused to pay to fix it. It was thousands in damage and we were miss placed for months. When they did come to replace a small portion (not all that was damaged) they used super glue and brad nails to keep the floor from cupping to not have to replace nor did they level off the redone sub flooring. A truly negative life experience, especially for a young military family.

Andrew and his team did excellent work for us in our home. We had some very worn-out carpeting and…read moresome very thin, hickory vinyl flooring that we needed to update. As we were new to the area, we were a little anxious in trying to find someone we could trust and do a good job. And then we met Andrew and Ashley! Andrew and Ashley are very personable and will make you feel comfortable right away. They are definitely "people persons" and know what great customer service is all about. Andrew was very trustworthy and communicative throughout the whole process which left us feeling very comfortable. Very reasonable pricing, and extremely punctual, Andrew's Flooring can be trusted to provide a great experience for your floor care needs. Chris and Larry were so very polite and so accommodating to us with our indoor cat, always being sure not to allow the cat to get out of the room we designated for her for the day. The whole team are very responsible people, and that's saying a lot in these days. Thank you Andrew and Ashley! We will be using you again for future projects and will continue to sing your praises at every opportunity!

From the owner: Andrew’s flooring is an all service flooring company that sells and installs lvp, carpet, tile,…read morehardwood, laminate and all other flooring. Our prices can’t be beaten and our installations are guaranteed call now for a free estimate 910-269-6585

Though the service was ok, the results were disappointing at best. Stain on wall-to-wall carpet…read moreremained and small stain (about 3ish inches around) on a large PERSIAN Rug is now about a FOOT in diameter!!!! They got a 90 y/o man with dementia to approve the work, had me pay over the phone and left. When I got home, I was angry when I saw my rug. I had to call Stanley Steemer to come fix the damage. They were able to get the stain out of the wall-to-wall carpet and they were, thank God, able to LIGHTEN the stain on the Persian rug. I would NOT recommend this company!

I have been using Bayside for several years now. I scheduled an appointment for September. I called…read moreto confirm the day before to be told that the technician had covid and they would reschedule me for Oct 1st. I called on Friday to confirm and only received the voice mail. I left a message reminding them that I would be ready at 10am the next morning and would see them later. Saturday morning I have everything moved and ready for them to come and no show. I called at 10 am, 1030 am and 11 am. No response. This is a very poor way to run a business.

Personable service, arrived on time, did a thorough job on our upholstery and charged a fair price…read more Absolutely first class- highly recommended.

We hired Eastern Shore Carpet Care to clean carpet in our three bedrooms. They look great & look so…read moremuch better. When he finished this job, he took all the floor rugs in our home to his shop, cleaned them & brought them back. They look great, too. Richard is prompt, courteous and really knows carpets & rugs. Highly recommend them!

We arranged with Rodney for carpet cleaning for our rental move-out. He was on-time for the…read moreappointment (early, actually!) and immediately got to work. When he was close to being finished, he sent me a text so I could return to the house for a look-see and to make our payment. He did an excellent job and the carpet looked clean and fresh. I would recommend Tropical Carpet Care again for anyone looking for professional service.

From the owner: Carpet & Upholstery Cleaning RENTAL move out carpet…read morecleaning dryer vent cleaning Emergency water extractions Upholstery cleaning Commercial Cleaning Floor, carpet, tile & grout Construction final clean And more!

The appearance of great customer service is there however follow through on their work is not too…read moregreat. Extremely nice family but we got our carpet installed about a month and half ago, and we're supposed to get a transition piece from where the carpet met the laminate flooring to prevent fraying. They said they would come back to install it later and here we are still no piece and the carpet is starting to fray. I purposely waited to write this review to see how they resolved the issue. It was never resolved and even though I paid for it it was not done.

Temporarily removing my review posted in August 2016; with the reassurance that issues will be…read moreresolved in a timely manner.

We have moved a ton! I have never been more impressed with a carpet cleaning. The prior owners…read moreclearly had dogs with black hair. All the hair and smell is gone- those funny little footprints are mine but if you need your carpets cleaned, I can't recommend Steven enough. The carpets look new and they are probably ten years old. Good help is hard to find so when we find it, we definitely sing their praises. I promise you will not be disappointed and I have NEVER had pet smell come out- EVER.

My husband and I were looking for a good quality carpet cleaning company as we are moving out of…read moreour rental. We found Close Call on a quick google search and called right away. Steven had amazing reviews and even better prices! He arrived 15 minutes early to our home and he waited for our go ahead to enter and start cleaning. He was absolutely phenomenal!!! There is not one stain or mark on our carpets!!! 10:10 HIGHLY RECOMMEND!!!!!