First time using Cheap Charlies Flooring. It was an amazing wonderful experience. Both Carla and Ross were incredibly helpful in providing important information to make the best decision for our flooring needs. Their willingness to provide samples to take to our home to see how they would look in our home was exactly what we needed to make the best decision for us. They were very patient and understanding in meeting our needs and answering questions. They provided the best value for the flooring we were seeking. Finally their installer T.N.T. Floor Covering Installers (Tommy) was above and beyond expectations in installing our flooring. Tommy comes in with a large team that professionally removed our previous flooring, move furniture and beautifully installed the new flooring. Not to mention they were one of the most courteous group of individuals we have ever had do work for us. I strongly recommend both of these for your flooring needs! read more

We bought a new build home in Onslow County, NC. The Builder uses Cheap Charlies for their flooring needs. We had a major issue with our LVP flooring because it was installed without a moisture barrier on the concrete slab. The floor began lifting within 1 year of us Closing on the house. We contacted Cheap Charlies with our issue. The only solution was to replace the entire 1st level floor. We also have steps leading to a room above our garage (FROG) with the same LVP flooring, however, the sub floor is wood which did not cause the LVP to fail. The Flooring manufacturer of the floor discontinued our exact floor. We and Cheap Charlies tried to match the original floor from another Manufacturer because our furniture, rugs, lamps, and other accessories were complimentary to the flooring (not a neutral color or pattern). We exhausted all options without success. We then decided, with Cheap Charlies help, to choose a neutral color and pattern LVP from the same original manufacturer. That left us with the stairs and FROG not being damaged and different flooring. We had been in the newly built home for less than 1.5 years, so two different floors were not acceptable to us. Cheap Charlies installed the newly chosen floor throughout our home, including the steps and FROG, with no upgrade or additional charge for the new floor. The installation team was courteous, professional, detailed and quick. We became friendly with the Family that owns and runs Cheap Charlies as they are truly good honest people. My wife and I would highly recommend Cheap Charlies for any new or replacement floor. read more

Great customer service, very knowledgeable and helpful, with lots of options. Would recommend this place if you are in need of flooring!!

Don't waste your time at Lowe's flooring. I needed carpet because my real estate agent sold me a house full of crap in the carpet. The only thing I wished Cheap Charlie's gave me the option of is get my floor cleaned, scrubbed and wiped down or mopped down and painted before installing new carpet. They did sweep up the dirt and grime found at the bottom, but stains from previous dirt bag tenants remained. Cheap Charlie's is fast, professional and easy to work with. From my first call to the last!!! Thank you Cheap Charlie's!!!! read more

Fair pricing! Excellent customer service. After leaving Lowes with standing around needing help with no avail. We tried Cheap Charlies and was welcomed and helped right away! I'd recommend this place to everyone! Thank you! read more

We recently renovated our kitchen and baths. We read many reviews and chose to use Cheap Charlies for our floor installation. It was a great decision. The process ran like clockwork, from the moment we walked through their doors to discuss product to the installation of our LVP floors.  Very knowledgeable and confident about their product. Measurements and estimate were done promptly with reasonable pricing. Installation scheduling was easily arranged. The installers (Andrew and Curtis) were very courteous, friendly and fine craftsmen. Stewards of their profession they were careful handling our possssions and ensured a fastdious cleanup.  All IN all a VERY positive experience and I would highly recommend Cheap Charlies to anyone. read more

Very nice job. Quick efficient, knowledgable. When I carpet again, I'm buying here.