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    3 years ago

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    Life Time - Welcome to the Club

    Life Time

    2.9(186 reviews)
    0.6 mi

    Front desk really needs to get it together on how they speak to their guests. Without customers…read morecoming in, you won't have a job. Place needs better maintenance as bathrooms are always wreaking of urine especially the kids family bathroom. Why do we have a children's bathroom with no proper way for children to reach the sink located inside the toilet? Staff at the salon also has a bad attitude. For such a high end gym, customer service is lacking 100%.

    I've been coming to Lifetime Fitness for 8 years. Started as solo and then got my family enrolled…read morethroughout the years. I've never experienced anything like what happened recently. We pay nearly $900 a month for our memberships and our three kids' swim classes, so we've always expected -- and usually received -- respectful treatment. This past Sunday, my kids were running late for their swim class. When they arrived, my wife rushed them inside so they wouldn't miss more time, planning to return immediately to the front desk to scan in. We were even planning on enrolling our youngest daughter to swim class that day as well. My wife also had our Nanny with us as helper who was also considering enrolling her own daughter in the gym and its programs, so she joined us to see how everything worked. Unfortunately, what she witnessed ended up convincing her not to sign up at all. At the front desk, the receptionist, Sharon, stopped my wife very abruptly and insisted she scan in first -- despite her clearly explaining that the kids were late and she would come right back. She said "I don't care" and even made her pull all kids out of their class and bring them back to the front desk just to scan in. When she explained that our family has been a member for 8 years and fully intended to follow the process, she responded with, "If you've been coming here this long, you should know how to follow the rules," followed by, "Maybe you should arrive on time next time." Our Nanny was shocked and even asked us why we pay so much here just to be treated this way. My wife asked to speak with a manager -- something we've never done anywhere -- and Cheryl, the manager, came out. Unfortunately, she immediately sided with Sharon and made them feel unwelcome rather than heard. The entire interaction left them feeling disrespected and uncomfortable, and it genuinely made my wife question whether they were being treated differently for racially motivated reasons that should never play a role in customer service. In eight years, we have never had an issue with anyone at this club, but this was our first time interacting with these two staff members, and the experience was deeply disappointing for both me and my family. Sadly, Lifetime has lost a long-term customer -- and a potential new one.

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    Life Time
    Life Time - Yum

    Yum

    Life Time

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    Ultimate Gym

    Ultimate Gym

    5.0(17 reviews)
    4.8 mi

    Ultimate Gym is the real deal. It's been around for over 40 years, and it shows -- in the best way…read morepossible. The place is a little run down, beat up, and gritty, just like the gyms I trained at back in the 80s. If you're looking for shiny new equipment and spa vibes, this isn't for you. But if you're serious about training, welcome home. You won't find Planet Fitness types here -- this is a place for hardcore bodybuilders, strength athletes, and a few tough strength ladies who know their way around the iron. Over the decades, they've built up an incredible collection of equipment, giving you multiple ways to hit every muscle from every angle. The cost is very reasonable, the staff is friendly, and the best part? The members feel like family. Whether it's offering training tips, sharing a laugh, or giving you a spot when you're pushing your limits, everyone has your back. If you're not faint of heart and want a gym with soul, history, and community -- join Ultimate Gym.

    Amazing gym! Mix of…read moreold and new equipment. Rarely is there a machine out of order. Staff is friendly and family-owned. Huge TFW room in the back that is available for an additional fee in the afternoon. Never crowded but the group that is there is always pleasant and nice. Everybody is open to questions and willing to help. Lots of dumbbells if that's more your speed and they go up to 100 pounds. Membership fee is fair and they offer a day pass for $15.

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    Ultimate Gym
    Ultimate Gym

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    Omni Fitness Center - Everything you need in a gym plus a huge HEATED POOL

    Omni Fitness Center

    4.2(9 reviews)
    1.4 mi

    For $40+ you do get a gym that's not very crowded as advertised but that's the only positive. The…read morelocker rooms are gross, boogers on the table and wet hair in random places. After seeing how nasty it is by the entrance to the sauna/steam room you instantly know the inside won't be any better, and is the reason why you never see anyone use it. Only 1/4 of the pool is open to gym members as the rest is reserved for a toddler swim class which runs all day. You can tell by the feel of the water and the muggy filter to it that the water isn't that clean. You can tell they just clean the pool once a day, with hair and weird liquids found all over the pool siding constantly. To sum it all up, I'm coming from planet fitness where cleanliness isn't a big priority and you get used to it, but wow this gym makes your stomach turn sometimes. Only reason it's 2/5 is because equipment is always available. Just need to give the place a deep cleaning and it'll be a 5/5

    I wouldn't recommend this place to anyone. The workers aren't welcoming, the bathrooms are…read moredisgusting and they pretend they are trainers, when in reality, they aren't. I wouldn't waste your money on a place that's not giving you the proper treatment/workout you should be getting. Spend a little more and go to a certified trainer who is trustworthy and is passionate about what he or she does. Not this phony place.

    Photos
    Omni Fitness Center - Long Island Historical Fencing Society HEMA class at Omni Fitness Center.

    Long Island Historical Fencing Society HEMA class at Omni Fitness Center.

    Omni Fitness Center - All new updated equipment

    All new updated equipment

    Omni Fitness Center - Long Island Historical Fencing Society HEMA class at Omni Fitness Center.

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    Long Island Historical Fencing Society HEMA class at Omni Fitness Center.

    AKT - gyms - Updated May 2026

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