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    1 year ago

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    Cotton Patch Cafe

    Cotton Patch Cafe

    (184 reviews)

    $$

    We've eaten here hundreds of times. When my mom was alive we would bring here weekly for the…read morecatfish which she loved. But the last couple of times have been very disappointing. Twice we've ordered chips with queso and twice it never made it to the table and both times when I cancelled the appetizer the server got upset. But isn't an appetizer before your meal not after the meal is served. So today we debated going back but thought we'd give it the benefit of the doubt. We were seated and wait for some time before we were approached by a server the restaurant was busy so no big deal. Got our drink order and again ordered the chips and queso appetizer. I wasn't real hungry so I ordered the Texas wings. Waited and waited for appetizers but again no show. Then the server brings out our food. I advised her to cancel the appetizer. The chicken looked good. I bit into a small drummy it tasted weird then I looked and it was bloody I checked three other of the wings and all were raw inside. So I decided to just eat my fries and not make a scene but my wife informed the server who saw the raw chicken and said she would go get her manager. We waited and waited and no manager came to our table. The server returned to the table while I was in the bathroom and informed my wife she removed the wings from our ticket. My wife asked where is the manager and the server said do you want me to get him. My wife told the server you were going to get him earlier what happened. At that point with frustration building we just got our ticket and paid minus the wings. (Of course I'm not paying for food I couldn't consume because it was under cooked) The girl at the counter was very apologetic and said she'll inform the manager. I told my frustration that the manager doesn't have the common courtesy to come out and speak to us. I asked the his name and was advised Devonte. I will no longer dine at this restaurant and will advise family, friends and anyone who will listen about the poor service at this Cotton Patch. Sad I've been told not to eat there but I liked the atmosphere and usually the food and service is good. I'll have to find another location for dinner I have pictures but it won't let me post them.

    First time here and it sure did not disappoint! Had excellent service from Bree, she was so sweet…read moreand attentive the whole time. Cute and cozy ambiance and the food was oh so delicioso! 10/10 would recommend the chipotle maple chicken, it was incredibly juicy and everything was well seasoned from the rice, to the mashed potato, down to the broccoli. Big fan of patty melt sandwiches and the mushroom patty melt was so cheesy and umami. Only regret is not trying a dessert cause their selection sounds amazing (like dr pepper chocolate cake, are you kidding??). Will have to come back another time to try and if you haven't tried this place yet, do it!

    AJs Express - chicken_wings - Updated May 2026

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