I've rented several units over the years at Lock & Guardian as my business requires me to do so…read more Sari at the front desk has been exceptional to deal with. Very friendly, but more than anything she runs a tight ship and security is the number one thing.

Outstanding service. We even left the keys to the unit in North Dakota when we drove to Billings…read moreto specifically get some belongings out of the unit. The customer service line was so helpful - she advocated for us to get someone out to get us into our unit even though it was kind of against their rules. It turns out the guy that came just lent us a lock until we were finished with the unit. The unit, and whole business, was clean, well lit, and easy to access. Thank you!!

Not reputable people. Stay away and look for better facility elsewhere. Lots of other great…read morechoices in our area.

I would only recommend this place to my worst enemy. Rick is absolutely by far one of the most…read morerude, UNPROFESSIONAL, tacky,and inconsiderate people I have ever came across. Ive never been treated as poorly dealing with a business. Dont be even 1 day late on your payment ever. Instead of asking if there was a mishap, mixup in mail ect. He will leave u nasty voicemails, insult u on the phone and put a note on your bill that will leave u in shock a human, let alone an individual could pride themselves on how they speak to others. I would avoid this place at all costs!

They do a great job no matter what you bring them to clean! I have given them some tough stained…read moreclothing and they do amazing work! They know fabrics really well and will tell you the truth if something shouldn't be dry cleaned. Friendly personable staff - I won't go anywhere else:) KN

I called to see if they would be able to dry clean my comforter. i explained what i had and…read moreeverything. They told me yes. So i brought it in on Wednesday. they told me would be done Monday after 4pm. Fine. so i came in monday after 4 and they couldnt find it so she got another gal. She brought it up to me and said it was too big it wouldnt fit. she could wash it but she wasnt responsible if it ruined it. Im not gonna risk ruining my $200 blanket. They had my blanket for 4 business days and never bothered calling me and telling me they cant do it. I am not upset that they couldnt do it.. i was upset they didnt call and let me know. they let me go there after 4 and expect it to be cleaned and wasnt.. NOT very good customer service.. never go there again. i will pay the extra money to go to a big name company.

Crew did an awesome job unloading a 9' grand piano and 30 other items off our truck on 10.3.15…read more I would hire this crew back in a heartbeat. They were on time, professional, organized, and worked smart. If you need help in South Central Montana with your move, ask for Jeremy & Russ! Keep up the good work Brad!

UNRELIABLE!!! My family and I needed help packing up our trailer for an out-of-state move. RedJet's…read moreservices were scheduled well in advance, and they chose to call the day before they were scheduled to cancel citing that they would not be in Billings. When I asked if they could at least refer another moving company they stated: "No movers in Billings would be available with such short notice". Unfortunately for us, they were right about that.

i have been renting a spot here for a little over a year and have had a fantastic experience. The…read morestaff is very friendly and helpful. The lot is well organized and maintained. The location is convenient and secure. Would highly recommend to anyone looking for a storage lot

Tara is amazing! The ease and professionalism is outstanding in my opinion. She couldn't have made…read morea very difficult move easier. From getting me into a larger unit after I realized I had miscalculated size needed to ease of payment. I had such a great experience I will never use a different storage company other than Homestead storage with Tara.

Clean facilities, multiple levels of security, reasonable prices, and helpful customer service.read more

Responded within minutes and was willing to help us at the drop of a hat when we were in a bind.read more

Zero communication. I called 5 times, 3 different days trying to get ahold of them about my…read moreaccount. Never for a return call. I even sent a message on Facebook but never heard back. The unit we rented was filthy when we arrived. It was pouring rain when we tried to move in and the unit was getting a layer of water inside. There's no lip to ensure water doesn't come inside the unit. Also, it is not secure. Over the course of 4 days, the gate was never closed when we arrived.

I needed help with what the previous movers didn't get right. I had talked to Baker Transfer and…read moreStorage, they had two guys come out and move and lower my bed. Set up guest bed, put the feet on my couch and move to a better location. They moved storage bins to garage, and took away the boxes I didn't need. It was worth the money!! Thanks.

I chose this company by the reviews. That is my reason for writing this. First, they are expensive…read more You pay hourly and they are SLOW...taking one tiny piece at a time instead of loading on a dolly or cart. Second, there is so much damage in my home. Several walls are gouged and scraped. They should have repaired that or took better care not to do it in the first place. They took breaks, which I paid for. I ended up paying $2000 for a move from storage to a home here in Billings. The guys that moved me were nice young men who did work hard. That is why I bumped up my rating to a 3 because they were good guys. But I do not fully recommend this company.