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    Aitkin Mechanical Services

    5.0 (1 review)

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    9 years ago

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    Glasco Heating & Air Conditioning

    Glasco Heating & Air Conditioning

    2.6
    (36 reviews)

    Got a mini split system installed through the Costco program…read more Everything went smooth and the installation was quick and done well. The system is fantastic! They also removed the old oil system and left everything cleaner than before they got there.

    Blatant rip-off Our…read more8 years old LENOX central air conditioner (still under extended warranty) stopped working 4 weeks after a maintenance visit from Glasco that installed it initially. The technicians very quickly ( 1/2 hours) identified the damaged air handler control board and recommended changing the Magnetic Float Switch. They redirected us to the headquarters for actual work pricing. The price check on the Internet resulted in 15-60$ max for the switch and the control board is covered by our extended warranty. So, we prepared ourselves for up to 500-600$ if we double the time technicians actually worked on diagnostics and repair. What we got as an estimate from Glasco was 1481.41$ !!!! Our request for the itemized estimate has been categorically denied after several heated and rude debates. We understand reading Connecticut law documents (Public Act 22-104, Sec. 37.) that a contractor must provide an itemized bill with specific breakdown of cost on parts and labor. In our case we don't even know whether Glasco actually honored its obligation on extended warranty although inclusion of the cost of the control board increased it by only 200$ max. Our 8 years of relations with Glascor that we deeply regret were one long chain of deceptive practices, poor technical work, broken promises and rip-offs. In the last conversation they have threatened to send technicians to take the installed parts off. For those who are thinking to deal with them we give a citation from the document they sent us recently: "Prior to membership cancellation your account will have to be reviewed and all benefits, discounts or service fees that were applied as a member must be paid in full." How would you like that? Don't get hooked on their ad campaign.

    Aitkin Mechanical Services - hvac - Updated June 2026

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