I hate writing reviews like this because I try to support local businesses, but this experience was…read moreunacceptable. I submitted a request through Yelp on a Friday evening. I received an immediate canned response that clearly wasn't based on anything I wrote or the photo I submitted. It even included a note about ignoring outreach from other companies. The next message invited me to call Joshua Diaz-Blanks, so I did. My call went to voicemail, I left a message, and I never heard back despite calling during their posted business hours on Saturday. Before they closed on Saturday, I texted Joshua. His response was that his grandmother was in the hospital and might not make it. I was sympathetic, offered prayers, and told him we could reconnect Monday or later if he needed more time. Then nothing. No follow-up, no update, no communication at all. On Monday, I walked into Banner Carpets on Artesia instead and purchased what I needed. It was a small $1,300 job, but small jobs add up and reliable service matters. This was handled very poorly, Joshua. I truly hope your grandmother recovers, and if her time is up, I wish her peace. But using a family emergency to excuse basic lack of communication is not professionalism. At some point, adulting is tough, but following through on what you promise is part of running a business. Amateur experience and extremely off-putting. One star Disclaimer: Do not call, text, email, or message me on Yelp regarding this review. I do not want further contact from this business. FOLLOW UP: Joshua texted me to discuss, then went to ChatGPT to craft a garbage response. You decide, I'm a liar and my review is nonsense? So disrespectful to me... 0 stars.

I'm in the process of renovating a home for rent and visited a lot of different flooring companies…read more I have to say this place is the best. Patrick didn't try to up sale anything but honestly just asked me questions and together we decided which flooring would best suit my needs. This place is family owned and laid back and most of all easy to work with. Patrick's communication was on point and he didn't get upset with me when I had to change the installation date a couple of times during to other things going on at the house. Patrick left but had the pleasure of working with Josh and he was just as great as Patrick. I'm so glad I found this gem! I Will be using them in the future when needed for my own home. Thank you Josh for being patient with me and making installation so smooth!

I needed to have my floor repaired after removing an old gas floor furnace in my living room. Since…read moreit's in the main part of the house, I really wanted the repair to match the original flooring as closely as possible. I texted Paul some pictures, and he was able to give me a quote over the phone. Once I agreed to move forward, he got me scheduled pretty quickly. Luis came out and explained what needed to be done. Since the original composite floor panels are no longer made, he had to cut individual pieces of white oak to match the exact size and keep the original look of the panels. You could tell a lot of time and care went into it. After carefully piecing everything together, he sanded and finished it to match the original color of the floor. Honestly, when it was done, I could not tell the difference. The repair blended in perfectly with the original floor. Really impressed with the craftsmanship and attention to detail. I'd definitely recommend Paul's Wood Flooring.

I recently had my flooring and stairs redone with LVP with Paul and his crew, Carlos and Brayan…read more From the beginning, Paul made everything streamlined and even helped recommend local flooring providers and outlets to go look for the LVP that we wanted to install and even helped coordinate between his crew and the flooring supplier for the delivery date and work start date, making the job easier for me. Once the work began, Carlos, Brayan, and Paul made sure to keep us in the loop of any installation issues/concerns they had as well as provided their recommendations on how to approach each issue. Carlos and Brayan were also very respectful of our space and made sure to clean up at the end of each day and move things back around to make the space still livable before taking off for the next day. It has been about 2 months since we had the flooring redone, and the floors still look great and I highly recommend going with Paul and his team for any flooring projects!

Great job on refinishing our hardwood floors. We are fully satisfied with the results…read more Highly recommend Hana Hardwood for hardwood work.

I started working with Hana Hardwood in 2025 to match existing flooring in multiple rooms, but…read morecould not find a good match. After much searching, I decided on flooring to cover my entire 2-bedroom condo. The installation was difficult (think Tetris with furniture) and had other challenges. The Hana team was excellent! Chris was on top of everything and the new floors look great!

Responded quickly to my inquiry, but they have an 8 week backlog…read more Maybe they need to hire more staff?

Forgot to mention that he's licensed and does really excellent work. Very very fair pricing,…read morecommunicative and on time. Will use him for my next project without a doubt.

I had about half my floors in my house renewed, which originally had both carpet and old laminate I…read moredidn't like. Also included a stairwell. It was a big project and I was trying to be very selective. I'm happy I picked The Floors Network. The estimate was quick and easy. Aldolfo had found time to work around and was quick to provide an estimate. His daughter, Karin, assisted me along the way as the team had to spend several days with the removal and installation. I was pressed on time to have it completed ASAP and they were very accommodating, starting immediately after signing. I couldn't be pleased more. They worked around several tricky components in my house and provided a great result. Very pleased and would recommend. Thank you!

I found The Floors Network on Yelp. We needed to have old carpet, torn out in new carpet installed…read morein four bedrooms, a hallway, and two staircases, with one of them, turning as it went to the basement. And then we also wanted to have our warping wooden floors, sanded, and refinished. I was able to schedule to have Adolfo come out and give a quote, very quickly, and they were patient with us, even though we didn't want the work done right away. The quote was very fair and they let us know exactly what to expect. He had samples with him, and I was able to choose the color of carpet and what we wanted done with the wood flooring. Adolfo even saved me from making a mistake of staining a floor that didn't need it. They were great with scheduling and completing the work even ahead of schedule. It looks amazing. I wish I had some before pictures. We did not realize what a difference sanding our wood floors would make! The communication with Karin, in their office was fantastic from start to finish. It's a wonderful family run business. I recommend them wholeheartedly.

I wish I could give more stars! Brian's team was incredible and completed the job in a timely…read moremanner. Within a week, they refinished and sealed our living room and dining room hardwood floors, as well as installed new hardwood floors in our bedroom. Brian and Joanna were exceptional to work with and maintained great communication throughout the entire process. Overall, it was a great experience, and I can't recommend their team and crew highly enough.

First, let me say what a pleasure it's been working with you. You are an excellent communicator- a…read moretrait seldom found these days. Second, Ricardo, Juan, and the various teammates that worked on my floor are to be commended for their timeliness, dedication, professionalism, and thoroughness. They and their work exceeded all my expectations. It's fair to say, I am very pleased with results. Finally, to Brian I also say thanks. Him stopping by showed pride in his business and care for his clients- a detail I appreciate and notice.

The process was amazing and my floors look great! The crew did a great job connecting the two…read morerooms with the new wood floors. It looks flawless and blends old floors with new. They also left the place absolutely clean. I would recommend Assured Quality Woodcraft!

Amazing company to work with! Regina and team were great and helped with any questions I had along…read morethe way! Floors turned out sooo good!!!! Definitely recommend them for your next flooring project! 10 out of 10!

William and Tabetha are amazing. My wife and I stopped by on a Sunday afternoon to check out…read moreflooring options and Tabetha was a huge help in talking through options, timing, and pricing to get us started. The selection of floors in store is huge, and William was able to get to work and do our whole house in 1.5 weeks. We had a tri-level so that included stairs, restaining our handrails, baseboards + paint, and even helped us on a random project we had for our fireplace. We got another quote from another vendor and there was no competition. William was able to provide flooring materials that were much more to our taste, at a higher spec (AC5 vs AC4), and included much more thorough work (a complete demo vs partial, handrails, and others) that the other vendor either didn't include and/or wasn't able to do.

Working with William and Tabetha was the easiest part of our renovation…read more Tabetha was knowledgeable and took the time to walk us through different flooring options and brands. She helped us confidently choose our laminate flooring. William's crew was punctual, worked extremely hard, stayed on schedule, and were meticulous with the installation. We're very happy with the final result and would absolutely recommend William Ruiz and his team to anyone looking for quality workmanship and an easy, trustworthy experience.

Sequoia flooring was amazing to work with! Especially project lead Eder and his team. I recently…read morebought a condo and wanted to remove the existing carpet and change the dark floors to something lighter, but I was a bit nervous because I have no remodeling experience... Eder answered all my questions met with me multiple times to show different samples and give valuable advice on the flooring types. I never felt pressured to rush my decisions and all the contract/insurance/ license info and pricing was clear and not shady (which is more important to me over a cheap price) Ultimately the team finished my new floors even earlier than expected! I'm super happy with the result and my unit looks much larger, modern, and brighter.

We recently hired Sequoia Flooring to replace approximately 2,400 sq. ft. of LVP with engineered…read morehardwood throughout our two-story home, and we couldn't be happier with the results. Our project manager, Eder, was fantastic to work with from start to finish. He was extremely communicative and stayed on top of every detail. Choosing the right flooring is a big decision, and Eder was incredibly patient while we weighed our options, even providing full sample boxes so we could see how the wood looked in our own light. One thing we really appreciated was Eder's transparency. Before the installation began, he walked the house with us and highlighted specific areas that needed extra attention. Being aligned on the solutions beforehand saved us a lot of stress and ensured there were no surprises mid-project. The crew was efficient and actually finished the entire job ahead of the original schedule. During the final walkthrough, we identified a few minor items that needed touching up. Eder handled these immediately and was more than happy to ensure every detail met our expectations. If you are looking for a professional team that prioritizes communication and quality finishes, I highly recommend Sequoia Flooring. Ask for Eder!

Nil was very communicative, patient, and extremely knowledgeable, and his team did an excellent…read morejob! They refinished the hardwood floors in our dining and living rooms as well as our guest room and they look amazing now!

We had to replace some of the flooring in our house and called around and got three quotes. My…read moreFlooring Expert was reasonable and definitely came across the most professional. We went with them and I am so happy we did. The rep came and inspected the areas, took measurements, and called the owner, Guy. Then the rep, Kyle, explained the process and cost to me. When it came time to install the flooring, the two man team, led by Angel, came and did a great job. Not only did they do a great job but they were upstanding, trustworthy people, which for me was important because they were in our house.