I was very happy with the service provided by these guys. I arrranged a car to pick up my parents…read morefrom Heathrow the other day. When the driver was already at the airport, I got a call from my parents to say that they had been moved to a later flight which wouldn't be arriving until the next day. I went online to arrange a pick up for the following day, and was pleasantly surprised to find that I had not been charged for the initial booking. That was a nice touch, especially because the driver had been waiting for a long time, and ensured that I will book with Direct Cars every time I need a collection from the airport. As well as the great service they were the cheapest of all the quotes I got from the Kabbee website.

they provide me with excelant service with affordable prices and have very helpful staff.read more

prices not the same when you get to your destination and they will try to bully extra cash out of…read moreunsuspecting clients, cars not "quality", drivers uneducated as to the roadways, traffic laws, english language, ... price list on web-site not honoured - with explanation "it's out of date" Overall - terrible; choose another option.

Prices change on the way + rude drivers who act like doing you. A charity…read more Walk better than calling this sh!tty company

very very rude dispatcher. called me a liar 5 times…read more no response to my message to person in charge. Will not be using again after many years

We've been using West End Lane cars for a few years, and they're our go-to minicab company. We've…read morealways found them reliable. We've also found them child- friendly. They seem to have an ample stock of car seats and booster seats and they're always patient with our slow-moving toddler load-in process. Minor complaints: although the cars are always comfortable and clean, they're usually a little old on the older side; and if you book in advance, they often turn up 5 to 10 minutes before the agreed-upon time. Obviously a minicab being too punctual isn't the worse complaint in the world.

I don't know why this company has bad reviews. Our experience with them over the years has been…read moreexcellent. They are timely, with reasonable rates, and very reliable.

We ordered a Swift Car to take us to Heathrow the night before an early flight…read more Unfortunately, due to a snafu with our out-of-country cell phone number, we missed their original call. When we called them back a few minutes later, we had to wait another 20 minutes for them to send a new cab as the original driver had been reassigned. That said, the ride to the airport was uneventful, and the driver made good effort to avoid excess traffic. The ride was also extremely reasonably priced compared to a regular taxi, and far more convenient than taking the Tube. I would recommend Swift Cars and will certainly use them again on my return to London.

I have come to rely on this friendly and reliable family run business in the twenty years I have…read morelived in West Hampstead.They always give the best quote for the job, and are unfailingly polite and courteous- we have had many friendly chats en route.They have never let me down, unlike another unmentionable firm who were over an hour late on the one night I had almost unobtainable tickets for Covent Garden. Nor have I ever experienced the chilling feeling that I might be being driven by a psychotic murderer-a not unfamiliar sensation in London mini-cabs. At very little extra charge they will pick up furniture in their large estate cars from anywhere in London-infinitely cheaper than a man with a van. You usually only have to wait a few seconds for them to pick up-please dont all use them-they are fabulous as they are!

The West Hampstead Airport Express minicab/car service is provided by West End Lane Cars…read more(http://www.qype.co.uk/place/1111113-West-End-Lane-Cars-London) which is located on West End Lane, near West Hampstead tube station.