I've known Jaymon, the owner of Airmergency for about 20 years and he's been my go-to guy and company to service my AC/Heat unit for two locations. He's always gone above and beyond, even providing rooftop photos of work being done. Recently, he and his crew replaced a 50-year-old unit in my Timberlake Condo unit that is quieter and more economical than the old unit that had finally developed leaks. The drainage line also had gotten plugged over the years allowing condensation overflow from the tray onto the wood flooring. The crew tried to blow it out but were unable, so a different way of ridding of condensation was added. Best to do yearly maintenence so problems don't develop and those have always been very reasonably priced. read more

Owner stretches himself way to thin & is more worried about his Demon Dodge & Hummer then his customers. This was a small job supposed to take 3 days max! It took over 2full weeks!! NO FINAL WALKTHROUGH WAS EVER DONE! No receipt ever given! Job started august 31st finally finished sept 11 Owner was never on job he had 2 guys on project both explained later they had a dirty license & just using company for experience & owner has many problems with clients. Problems we had Drilling into our new $17,000 flooring Ducts not being taken out correctly and connected correctly Wrong thermostats No air for 3 days during 110 degree days List goes on & on DO NOT USE THIS COMPANY! read more

Showed up 30 minutes after promised window. No apologies. They have been three times and always leave without fixing anything. Just charge for "flushing". Issue of fluctuating temp happens daily. So incompetent. I got a second opinion that said they hear this from former Airmergency clients. Their attitudes are so bad I asked them to leave my house in the middle of the job. Which they responded with throwing trash on our lawn on their way out. Such a low class company and owner. read more

Airmergency - They were apparently so mad I made them leave that they felt to throw their trash on our lawn. Low class people. - Heating & Air Conditioning/HVAC Near Me - Modesto, California

My experience with this company was simply amazing. I called late in the afternoon and they were out the next day. The technician was on time and very professional. He was a pleasure to deal with and a hard worker. overall a great experience! read more

Jaymon has worked on several jobs for me and my family and has always been very reliable and honest. He stands by his work and his employees are very respectful and work hard. I highly recommend using this company will not be disappointed. read more

Worse customer service of all time. I never had to deal with such an unprofessional group of people especially the owner. Guy acts like he's doing us a favor and never comes through with he's word. Please don't go with these guys it will save u a headache. All his 5 stars reviews are from his family and friends read more

Great experience. Called yesterday afternoon, spoke to Alexandra, who was very helpful and professional. She was able to get me scheduled the next day with Dylan, and he was able to get my ac up and running again. Definitely recommend. read more

They gave us a window of 1-3 the day after they received our part with weather over 100 degrees and it is 4pm and have yet to show up and have not returned a phone call or a message!!! Sooo now because I left the Yelp review above 2 hrs ago I was just informed at 5:30pm that they will not be fixing our air conditioner at ALL and refuses to do business with us. WOW read more

Keeping my tenants content means everything to me. Airmergency came up on Yelp as a premier business that could help me with a concern. I blindly called and clearly made the right choice as the staff was courteous even though the weather in the valley was topping at 114 degrees. Since my tenants just had a baby they really had an "Air- Emergency" and once i gave them my number, Jaymon -the Owner called me himself. He asked me some key questions and based on just a few questions was able to pretty much diagnose the issue over the phone and send someone out today with all the stuff they needed just based on his experience. you rarely get this kind of service and attention from a staff and owner so they get top honors from me and my tenants will surely agree as well. read more

Jaymon was extremely knowledgeable and helpful! Very fast response and got us up and running right away.

Best service they always come when needed and have always fixed everything for me with no issues! Great service and so reliable.

Called at 4:15pm. Get a voicemail system that: 1. Says they close at 4:30 2. References their New Years Day schedule (on the 21st of January) 3. Says they are busy for several weeks and can't take any service calls now. I hope no one else has an "airmergency" read more

10 stars if I could give them. Shopped around. Best quote for 2 4 ton HVAC on the roof. Crane + crew got it done. As a business owner I can appreciate excellent customer service and attention to detail. I highly recommend them. read more

Airmergency - Thank you for the new HVAC units. My MID bill is down by 22%!!!!!!!! - Heating & Air Conditioning/HVAC Near Me - Modesto, California

Really disapointed! We had nothing wrong at all with all of our units, but for saftey and peace of mind we decided to find a reputable and reliable local veteran owned company (I am also a USMC veteran, so alsways on the look out for local vet owned companies to use as their is already trust their on a personal level) to start a service contract with. Our units are new as we just bought a new large home with multiple units; so basically it was just the fact of knowing all of our units were serviced and in tip top shape to help keep my growing family comfortable in the heat waves and cold months was really important to us. So after reading all of the great reviews and what everyone had to say to say about Airmergency; I thought it was a no brainer to call them to set things up. So I explained nothing was wrong and all of the units were new but that we just wanted them to be serviced a minimum of 2 times a year and build a relationship with a local company we can trust should any issues come up in the future. At which point they returned my call and we set something up about a month out (this was during the recent heat wave so totally fine as I was sure they were swammped), and we had everything setup to start our service with Airmergency. So far they were great and very helpful.... Now fast forward a full month and the day came to have them start our first service visit. I received a voicemail nice and early reminding me that I had an appointment and that someone would be by between 10 and 12 and if I had any questions to not hesitate to give them a call (keep in mind this is exactly what was said and I saved the voicemail just in case). So i hadnt scheduled anything early on my day off so i could be here and 10 rolls around then 12, then 2, then almost 3 and I have plans at 330 and I give them a call. Keep in mind this is after giving them the benefit of the doubt as I know things come up so I waited patiently for them to arrive even late if need be because i didnt have anything going on so no big deal at all. When i called they asked my name to look it up and then promptly told me that they called and left a message stating that they wanted to confirm i would be home for the service tech to come by (now remember i received a "courtesy call" which is exactly what she said and no time did she state in the voicemail that I needed to confirm only to call if I had any questions), she also stated that they would call multiple times to confirm just to be sure and was a bit rude about it (a bit not a lot, so not trying to make it sound like she was just being a complete a#$ about it but still rude) as I had not called them back to confirm or something when that was obviously not the case. Once I explained things she did apologize quickly before saying "ok lets see when we can get you back on the schedule" Wait, what!?! No attempts to apologize for me taking the day off and being here and the fact they called to remind me as a "courtesy call" but then after it they were 3 hours late, now lets just try and get you back on the schedule, oh and on top of it how about on a Saturday! Sorry but already took a day off for an appointment I set OVER A MONTH AGO, and got the warm and fuzzy they were coming without a doubt with the early courtesy call to remind me, and now I would have to roll the dice again that someone would be here on my actual day off and risk losing half or more of one of my few days off... sorry but I think I will go elsewhere. Ok that all said keep in mind I am writing this to inform not to try and dissuade anyone from using them at all. I just felt it was the right thing to do to let others know my experience and that based with the great reviews decide whether you want to give them a shot and nothing more. So no disrespect to the people at Airmergency, but this was a very very easily avoided mistake which cost me a whole lot more than it did them and for that reason I will take my business elsewhere. Simple as that. Best of luck and if anything hopefully this will help keep something like this from happening to anyone else once someone reads this. Hopefully they will find a better system for setting up times and confirming with new service customers and they continue to do great work for everyone. It just won't be for me unfortunately. Thanks read more

"Airmergency" my ass. They took over 5 hours to arrive to the house & didn't even have the decency to call and let us know what's happening AND it's over 98 degrees today! Wish I could give them 0 stars read more

If I could give this company 6 stars, I would. I called and spoke to the owner yesterday, and I was in a total bind. I'd had PG&E out here, then took time off work to have a contractor restore my heat - that guy was a no-show. I was cold and sick! So of course, I turned to Yelp, and I am so glad I did! PG&E completely misdiagnosed the problem (which could have cost me $$$). Jaymon took a few minutes to figure it out (literally, just a few mins), and I have heat again. He was super reasonable about the charge - I was actually surprised. Having spoken to several companies over the past few days, there are a lot of bigger companies that were completely unaffordable. I've already shared my experience with AIRMERGENCY with my Facebook friends. I rarely write reviews on Yelp, but I am 110% satisfied with the service I received, and I will be back if needed. One last thing - Jaymon could have taken advantage of my situation to charge more, AND it's also Saturday, but he didn't. He was a nice guy, and I appreciated it. read more

GREAT experience with these guys! My AC went out on a 107 degree day and Jaymon and his team came out sooner than he said and got me up and running in no time. I had several issues wrong and Airmergency identified all of them quickly and very affordably. Extremely professional and knowledgeable staff. I would DEFINITELY recommend these guys and will only use them exclusively in the future. read more

Had lots of issues with their office staffing & bookkeepers so I had to fire them! Owner is great but support staff is going to run this company into the ground. read more

They came out to give me a quote, told me we have a crack. I was told there was no charge for the consult. I received a bill in October via email. I responded back to the email that I was confused as I was told by their employee that there was no charge. I didn't hear back and thought everything was fine. Now it's March and they call to harass me about payment. Bad business!!! read more

I called Jaymon the Saturday before the July 4th holiday week when I noticed that the temperatures in our home were rising despite the air conditioner running constantly (Yep, of course in the 107 degree heat!). I don't know how he does it, but either Jaymon answers his phone directly or he calls you back within 5 mins. Jaymon was able to come out the same day that I called him. After extensive testing, we ended up ordering a compressor. But when the compressor arrived and Jaymon installed it, through his extensive testing, he realized that it was actually our coil that was malfunctioning and so a new condenser was ordered instead. We bought our home new 5 yrs. ago and the home builder used substandard air conditioning equipment, so every summer in the triple digit heat waves, we would have to call for more coolant, etc. Meanwhile, our air conditioner was running so loud in our backyard and it would release a high pitched whistling noise. Jaymon identified that it was the condenser causing this noise. It sure would have been nice if one of the other 2 repair guys could have figured this out earlier on! Perhaps it would have still been covered by the manufacturer's warranty! All that money was basically spent for temporary seasonal repair! Now our air conditioner is running quietly and because it's so efficient, we can set our thermostat for proper zoning to reduce our utility bill. We were never able to do that before because anything higher than 74 degrees felt like we were boiling! Jaymon was a man of his word and arrived when promised. He's professional, organized and very kind. He warrantied our condenser, but something tells me that this time it was repaired correctly and we may not need to call him back for a long while. read more

I solely choose Airmergency based on the reviews, and they lived up to their reputation. From the 1st point I contacted them, they were very professional and prompt. They offered to come out within 24 hours (when we were in the middle of a recent heat wave). Unfortunately, I was not available until the next day. They gave me a window of 12-2, and were at my front door by 12:05. Within 30 minutes, my problem was fixed. I am unsure about how competitive their prices were, however, I would rather pay more for good and prompt service. Overall, excellent company. read more

Called them during working hours, according to Yelp, on a Sunday afternoon in July because my AC stopped working. They never returned my call. read more

After having another local company come by and leave an estimate for a costly repair or NEW unit, Airmergency came through and fixed my unit at a reasonable rate. Jaymon explained options, pros and cons and I felt comfortable given choices to fit my needs and budget at the moment. read more

I scheduled an appointment with Airmergency they came within the 2 hour window witch was great Nick was the technician who came out he was professional and thorough answered all my questions and explained the repairs that were needed I would recommend Airmergency to anyone needing a quality HVAC repair service read more

We had called Airmergency many times for our heater issue. For some reason, we got the same problem again and again. The heater only blew cold air and no heat. Everytime we called them they always tried to call us back quickly and I even got a call back from the owner on a Sunday. For the same problem, the did not charge again even their tech was at the site for hours. Though the problem came back, we felt they were honest by not making up story to charge us again like sime other contractors. So far our heater is still working good and hope we dont have the problem any more. read more

Awesome service! Knowleadable and practical....they quickly provided the airmergency needed to continue to surviveh the Modesto heat! Thanks a lot! read more

Finally a reputable AC repair service! After leaving a message on my initial call it was returned in less than 10 minutes by Jaymon who presented me with options to schedule an appointment. He showed up on time, diagnosed the problem quickly and promptly made the necessary repairs. Overall a wonderful experience and I have no worries recommending Airmergency to my neighbors and friends. Keep up the great work and professionalism! Thanks! Tim read more

This place is awesome! The response time is quick and everything they do is at a very reasonable price! The only con is that when they give you a time frame of when they will be there, they show up right at the last minute, other than that they have wonderful customer service!! read more

My fiancé came home to an ac that wouldn't turn on. First thing I did was yelp for a repair company. Showed him the reviews and the website. He called the next morning, left a message and got a call back quickly. He ended up being at our house within an hour and fixed our problem within 15-20 minutes. Couldn't be happier that I didn't have to suffer in heat. Definitely recommend this company. Very professional. read more

Very fast response time. They did an excellent job in locating my AC problem and also explaining to me the nature of the problem. I went with airmergency off of yelp reviews and I'm glad I did. Jaymon was very professional and with free diagnostic you can't really go wrong. I would recommend this company to others. read more

I called and received a call back within 5 minutes. Came out in within an hour and diagnosed the issue right away. Explained what happened and showed me the old and new part. Such a nice man who was really pleasant and comes off genuine. Extremely happy that I didn't have to go a night without heat. Will definitely recommend and will call again if needed. read more

My husband and I are over-the-moon with the service Jaymon Jordan provided us today. We have been really sweating it (in more ways than one) waiting to get a bid back from a competing business, so my husband contacted Jaymon, and he had our air conditioner back in action, AND saved us hundreds of dollars. I'm serious! I texted my husband as soon as Jaymon left and my husband asked, "Did you tip him?" Thank you Airmergency for such a super swift, top notch job. Well done! We will see you next fall. read more

Airmergency Heating & Air Comfort Specialist & owner Jaymon Jordan are experts and dedicated to meeting the needs of there customers! Delivering better value & service than any other heating & air comfort company in the central valley!!!!! Jaymon has the industry reputation and track record you can depend on. Service with a smile & passion * Judy J. read more

Jaymon Jordan of Airmergency just left my home with my A/C problem fully resolved! HVAC problems are never fun to deal with, but Airmergency makes it tolerable. With five star service and more knowledge than any other company I have ever dealt with, I will never use anyone else. I have used other companies in the past and they have advised in repairs and services that were very expensive and unnecessary. With Jaymon Jordan at Airmergency, I always know that he is being straight with me and not selling me parts or services that I don't need. If you have an HVAC problem, Airmergency should be your only choice!!! read more

Jaymon Jordan and his two crew members fixed my heater today fast and with perfection. Thanks guys. Wish I didn't need the part but they found it fast... Michael golightly read more

Best service in heating and air that I have ever found. I have had to repair and replace a number of heating and air units over the years, but Airemergency was by far the fastest, most professional and best service that I have ever received. If you need help and you need someone who is extremely knowledgeable call Airmergency. read more

Quick next day service. Friendly and knowledgable service tech. AC was up and running/cooling in under 30 minutes. Very happy with the service and will use again for future needs, will also recommend to friends and family. Thank you! read more

I found this business on Yelp and decided to call because my A/C unit wasn't blowing cold air. I took a guess it was a capacitor and I was right. I called the business and got a recording. The recording said I would get a call within 10 minutes. I thought to myself, yeah right, can't wait to see how long I get a call back, if I get a call at all. To my amazement I got a call before the 10 min timeframe. Here's The cool part -- he and his partner were just finishing a job about 1/2 mile from me and arrive literally 5 minutes after I hung up! They were at my house for no longer than 20 minutes and replaced the capacitor, and added 2 lbs of Freon. Here's the cooler part --I am typing this to you from my very cool Family room on the hottest day of the year!! If they keep the same level of customer service and keep a fair price they will be the best in town for years to come. read more

Found them on-line when our brand new heater wouldn't kick on. They squeezed us in becuase they figured it was something quick instead of having to wait a week. All that was needed was a switch to be flipped, and they didn't charge us for call. Yay for a warm night! Totally wish out home warranty contracted with these folks. read more

A couple weeks back when the cold weather really kicked in my heater was not working I have a newborn but she is two months old and cannot have a cold house I called airmergency, No answer but within five minutes I received a call back I exaggerated the desperation of me needing to have a warm house considering I am a first-time parent they were very sympathetic and said they can get someone out there within 20 minutes from the time I called from the time the repair was done a total of two hours I cannot thank them enough I would recommend to anybody thanks Airmergency!!!!!!!! read more