1. Airmatic Garage

    0

    Delray Beach, FL

    Airmatic Garage

    5.0 (1 review)
    Closed • 9:00 am - 7:00 pm

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    Services - Airmatic Garage

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Airmatic Garage Photos

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    1 year ago

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    Mercedes-Benz of Delray

    Mercedes-Benz of Delray

    (347 reviews)

    Michael (do not know his last name) a tech is the reason for the 5 star review and I know that the…read morehigh rating is an anomaly for this poorly operated dealership but sometimes bad companies have excellent employees and they along with customers have to suffer for managerial mistakes. Also it is unfair to the hardworking well intentioned workers to be blamed for the errors of corporate owners when they are trying hard to do their jobs. I went into Mercedes with a minor problem and Michael was quick to help, friendly and offered insight and knowledge into my S Class that I was unaware of. My overall opinion of the dealership is still a sub zero - as reflected in my prior review but I would be remiss not to mention and respect employees like Michael.

    I have purchased numerous vehicles from this dealership. Over the course of that relationship, I…read morehave encountered repeated issues with the service department, including pricing practices that were inconsistent with representations made at the time of authorization, as well as deficiencies in the identification and handling of required service. The most recent incident involved hood latches. The component at issue should have been covered under the applicable manufacturer warranty, or, in the alternative, repaired at a cost not exceeding approximately $500. Instead, I was charged $1,449.75 just for the part. I retain the receipt documenting that charge and intend to present this matter to the manufacturer and to corporate ownership. Prior to the transaction, I conducted independent due diligence regarding warranty coverage and customary pricing. The service manager thereafter made representations that were inconsistent with those facts. I will not conduct further business with this dealership. Source of part replacement https://www.mbpartsgiant.com/genuine/mercedes-benz~latch-assembly~2048800260 https://www.mbpartsgiant.com/genuine/mercedes-benz~striker-plate~2128800060 Entire hood with parts for the latch assembly https://www.mbpartsgiant.com/parts-list/2022-mercedes_benz-gls450/body-hardware/hood-components

    Airmatic Garage - autorepair - Updated October 2026

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