1. Aire Serv of the Front Range

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Frederick, CO

Aire Serv of the Front Range

5.0 (2 reviews)
Open • Open 24 hours

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2 years ago

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3 years ago

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Great experience working with MileHi HVAC to have a whole-home humidifier installed in my house…read more From Shaun guiding us through the different options available (on a weekend, nonetheless) to Steven and Angel performing a clean install and providing us all of the information we need to know on how to use it, our experience was great. The air quality in the house has improved tremendously with the AprilAire system that was installed. Hope to have them back for future HVAC needs.

I had a good experience with this company the first time I used them; however, my second experience…read morewas quite the opposite. I paid a total of $200 for a 10 minute job that consisted of two small pieces of tape. The trip fee was $125 which I was fine with, but the extra $75 for two pieces of tape was excessive and unreasonable. When I called to ask about it, I was met with a dismissive tone telling me that was a great price for two pieces of tape. She then said the technician stated he was there for 3 hours when he was only there for 10 minutes. She then told me she'd talk to the boss and get back to me. That never happened, so I followed up a week later only to be told, it was a flat rate and that's the price. This was a frustrating experience from the price and customer service aspect. I asked twice for the technician to call before any work was performed. That didn't happen. Then I was told I would receive a follow up call which didn't happen. I regret referring them to others.

True Heating & Cooling - Outside compressor

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Had my first call with True Heating & Cooling today for basic maintenance. I was super pleased with…read morethe service and especially with the tech. Mark showed up on-time and was very personable and professional. I know it seems trivial, but a clean pressed uniform, eye contact and a firm handshake mean something to me. He explained the plan before starting. He showed me before & after photos when he was done and made recommendations for future work without trying to upsell the call. I really appreciate that! I ended up signing up for the Maintenance Plan which has them come back twice a year because this is the type of company I want to do business with. Would definitely recommend True!

When people go above and beyond, they deserve the recognition…read more In all transparency, True Heating and Cooling had done previous work on our tankless water heater for the past couple years - mainly just a normal maintenance. All good work, but my quibble was follow up on some outstanding issues (mainly with a knocking noise that they didn't seem to get to the bottom of and didn't follow up) which led me to explore other companies - which unfortunately were no where near as detailed or close (actually most further) from a solution and I came them another chance and I'm glad I did. Justin helped work through some more detailed troubleshooting and provided a solid quote (detailed and quick) for solutions in a quick manner. He listened and cared. He was knowledgeable and thorough. While not only getting the issues I had resolved, was also able to resolve other code and safety issues that stemmed from the original install of the boiler. I would highly recommend True to others and will also recommend to other neighbors within my condo complex that have similar setups and might need work. Thank you both Justin and Logan - appreciate the work. (It's also interesting that they are not listed on Navien's website or BBB accredited; this is where I looked for contact information for service as they a) certainly can work / service Navien products well and b) should deserve to be accredited with BBB. Other companies that I've consulted were on both sites and didn't provide as good of service)

Aire Serv of the Front Range - hvac - Updated October 2026

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