Showed up on time as scheduled. Very polite and professional. This was the first visit for a tune…read moreup of my Ruud unit. Will use again

Service was quick and well done. This company was correcting the bad work that another company…read moreperformed. These people were honest and did not find phantom problems. These people corrected a problem that the builder missed. I have saved money all year long. You are the best

Absolute game changer - found my go-to HVAC company!…read more Calling an HVAC service can usually feel pretty intimidating with the fear of being overcharged, but Evans Air Conditioning completely earned my trust. Their speed was unreal. I called them at 9:45 AM, and he was at my front door by 10:00 AM. Within 5 minutes of arriving, he pinpointed the exact issue. The customer service was top-tier, and the pricing was more than fair. They also offer a fantastic preventative maintenance plan that includes bi-annual system clean-outs, discounts on parts if repairs are needed, and zero service fees if you ever need to call them out during the year. It's a huge relief to finally feel like I have an "AC Guy" I can truly rely on. I highly recommend Evans Air Conditioning to anyone who needs system repairs or routine servicing!

Best HVAC company ever! I may be prejudiced but Chris and co will do you right. Installed a new…read moresystem today and we couldn't be any more pleased! They were on time, efficient, professional and cleaned up exceptionally well

I had a 30 year old HVAC unit and I was anticipating having to replace it. The heat pump went out…read moreand put feelers out to three companies, two answered and one actually showed up and it was Reece. Nathan assessed what I needed and came up with several quotes in about a half hour, and he didn't strong arm me towards the more expensive options, he even suggested the budget friendly unit. I chose the option above that one and I couldn't be happier! I even suggested them to one of my friends already...Brian and Diego installed everything in less than eight hours and were very professional and helped me set up my new smart thermostat. 10 stars! Probably not ever calling anyone else. Thank you!

My heater was running all the time and found there was a leak in the coil. The tech was very good…read moreat describing the problem

My ac went out OF COURSE on July 4th weekend. I put up with it for two days and couldn't stand it…read moreany longer so called three places that were recommended. One place was closed til Wednesday for the holiday, another didn't answer, and finally Tricia from Bowman's called me and scheduled for Keith to come out the next day!! Thank goodness it was an easy fix, but he was very patient with me as I asked a lot of questions. Very nice guy, definitely honest and not trying to up-sale me. I really appreciated his friendly and honest approach and will use them again if I need to (hopefully not!) and highly recommend them.

Trisha Bowman that is wife of owner and office manager is confrontational and argumentative. I just…read moredon't understand why anyone in business would choose to be this way especially with their customers. There are so many HVAC companies out there it only makes sense to go to another company with owners and staff that want to provide excellent service to their customers which is not what you'll get here.

I received four quotes last year for a complete HVAC replacement from four different outfits, and…read morethese guys were the only ones that looked out for my best interests. My original HVAC unit was probably over 20 years old, but the furnace was replaced about 10 years ago. His recommendation (unlike all the others, including the company that sold me the heater in 1014), was to hold off as long as possible on the heater and AC replacement - since they are both working and get the ductwork correct, thereby taking undue load off the existing systems, which should extend their life. The other guys, either knew, or should have known that the ductwork wasn't right, and that selling me new heaters and coolers was not the best way for me to go). Who knows how long my old AC will llast, but I can tell you that my house cools and heats much better after the ductwork correct. You guys have a loyal customer now, and I know who I am going to trust when I do need a new system. Thank you!

As always your technicians are top notch and did an exceptional job installing the unit.read more

Amazing response time. Very professional and friendly. New unit installation was scheduled, on time…read moreand very efficient process. Staff were extremely pleasant to work with. 5-STAR company and service!!

This is a family owned business and their service is second to none. Always trying to help out in a…read morepinch and is not always trying to sell you something. Wish all companies had his work ethic!!

Best HVAC experience we've had in 30 years…read more Our upstairs unit stopped cooling and we called another local HVAC company out to look at it. Took their tech just 10 minutes to tell us we were low on freon due to a bad coil and we were looking at $3500 to replace. Guy never used a leak detector he just knew the leak was in the coil. I wanted a 2nd opinion before spending that kind of money so I called J&R based on their 5 star Yelp rating and the things people were saying in their reviews. Joe showed up, immediately took the unit apart, and spent over an hour using a leak detector to try to locate the coolant leak. Couldn't find a leak. He ended up leaving the system pressurized with nitrogen over a weekend only to come back on Monday and find no pressure loss. No leak - no bad coil. The issue was the other guys (who've serviced our units for 2 yrs) had left the valve caps loose on the exterior unit. Joe's diligence and honesty saved us a lot of money and earned him a customer for life. Its really rare nowadays to find someone with this kind of ethics. Joe's a likeable guy, explains what he's doing and why, and isn't out there trying to run up the tab on the repair. You sometimes hear companies saying they'll treat you like family. Joe never said that and its not on their website or their marketing material but that's definitely how I felt I was treated - like family.

Jack Heating and Cooling replaced the HVAC system at my rental property, and I was very pleased…read morewith them. I am an out-of-state owner, so I depend on finding someone I can trust to do the job well without me being there. Jack did. His price was excellent -- considerably lower than another quote I received -- because he is a wholesaler / manufacturer's representative. He got onto the job right away, the workmanship was excellent, and everything was fixed. On price, speed, and quality of work, I have no complaint at all, and I would call him again. The only reason this is not five stars is communication around payment: a little extra work was added without discussing the charge first, he was anxious to be paid in full by Zelle as soon as he finished and followed up several times while I was still checking with my tenant, and the warranty took a few days to arrive, though it did come. Small, easily fixed points -- with a little advance notice, I could recommend him without reservation.

Cates HVAC is a business that I just had some interaction with. They really do not have a business…read morebuilding. The biggest reason I chose to speak to them is that they are on my street. I called the owner and he set up a free estimate for a HVAC replacement at my house. This review is on my initial interaction and so far he's got five stars. He was super professional and friendly. I asked about a WiFi enabled thermostat and he is giving it to me at cost. He also offers a military service discount. So far I'm impressed with him. ------ Continuing - The owner of CATES, Chase, and his crew came today to install my new Heat/AC unit. I was at work so my wife dealt with them. She was really impressed with them. Not only were they friendly and professional, they even took time to answer my wife's questions and entertain three really curious children. They still get five stars. I will now recommend them when I gets the opportunity.

These guys are disorganized and incompetent. No communication, missed commitments, not doing what…read morethey are supposed to do, doing things they aren't supposed to do.