Best HVAC experience we've had in 30 years…read more Our upstairs unit stopped cooling and we called another local HVAC company out to look at it. Took their tech just 10 minutes to tell us we were low on freon due to a bad coil and we were looking at $3500 to replace. Guy never used a leak detector he just knew the leak was in the coil. I wanted a 2nd opinion before spending that kind of money so I called J&R based on their 5 star Yelp rating and the things people were saying in their reviews. Joe showed up, immediately took the unit apart, and spent over an hour using a leak detector to try to locate the coolant leak. Couldn't find a leak. He ended up leaving the system pressurized with nitrogen over a weekend only to come back on Monday and find no pressure loss. No leak - no bad coil. The issue was the other guys (who've serviced our units for 2 yrs) had left the valve caps loose on the exterior unit. Joe's diligence and honesty saved us a lot of money and earned him a customer for life. Its really rare nowadays to find someone with this kind of ethics. Joe's a likeable guy, explains what he's doing and why, and isn't out there trying to run up the tab on the repair. You sometimes hear companies saying they'll treat you like family. Joe never said that and its not on their website or their marketing material but that's definitely how I felt I was treated - like family.

Left a message, no call back. Still waiting 3 - 4 days now…read more Guess I will try another HVAC company. (I checked my phone log, and I did indeed call this company's main line and left a massage on 10/17/2022 at 17:22.)

Professional, fast service. knowledgeable and communicative about the problems I was having.read more

BEWARE‼BEWARE‼BEWARE‼ I contacted this company because my AC…read morestopped blowing cold air. "Arnold" came out, looked at it, and said the Freon was low. He added about 4oz and charged me $450. The problem was never fixed. Afterwards, he told me the compressor was bad and quoted $1,500 to replace it. He even suggested I could get the part myself or let him buy one. The next business day, I decided to reach out to the manufacturer instead. They sent out an authorized dealer who properly diagnosed the issue. The compressor was completely fine--the real problem was the coil in the attic. Since it was under warranty, I only had to pay $550 for labor. The coil was replaced and my AC has been working perfectly ever since. What's worse, the technician from the manufacturer told me that my compressor had actually been overcharged with Freon--it never needed Freon in the first place, and he had to release the excess. If I had trusted "Arnold," I would have spent $1,500 on a compressor I didn't need and still had no working AC. Very disappointing experience. Be careful. I contacted this company because my AC stopped blowing cold air. "Arnold" came out, looked at it, and said the Freon was low. He added about 4oz and charged me $450. The problem was never fixed. Afterwards, he told me the compressor was bad and quoted $1,500 to replace it. He even suggested I could get the part myself or let him buy one. The next business day, I decided to reach out to the manufacturer instead. They sent out an authorized dealer who properly diagnosed the issue. The compressor was completely fine--the real problem was the coil in the attic. Since it was under warranty, I only had to pay $550 for labor. The coil was replaced (photo of old cold attached) and my AC has been working perfectly ever since. What's worse, the technician from the manufacturer told me that my compressor had actually been overcharged with Freon--it never needed Freon in the first place, and he had to release the excess. If I had trusted "Arnold," I would have spent additional $1,500 on a compressor I didn't need and still had no working AC. Very disappointing experience. Be careful.

I called a few companies to get a quote. This is the only company that came out to give me a quote…read more Crazy. I called close to closing time on Thursday and they were able to come out to me the next day around the end of the day,Which was perfect because I didn't have to take off of work. The technician came out and was able to work around my unique situation with my child. He was accommodating and didn't act weird about the situation. Super cool guy. My A/C was diagnosed and fixed within 30 minutes. The price wasn't crazy and when I researched the part that went out, it was right in the middle for what I was charged. I didn't feel hoodwinked and I liked the service.

Great company, they have become my new heating and cooling company. Very knowledgeable and can't…read morebeat pricing.

I had a 30 year old HVAC unit and I was anticipating having to replace it. The heat pump went out…read moreand put feelers out to three companies, two answered and one actually showed up and it was Reece. Nathan assessed what I needed and came up with several quotes in about a half hour, and he didn't strong arm me towards the more expensive options, he even suggested the budget friendly unit. I chose the option above that one and I couldn't be happier! I even suggested them to one of my friends already...Brian and Diego installed everything in less than eight hours and were very professional and helped me set up my new smart thermostat. 10 stars! Probably not ever calling anyone else. Thank you!

My heater was running all the time and found there was a leak in the coil. The tech was very good…read moreat describing the problem

Great experience with JB Heating-Air & Refrigeration! John was professional, friendly, and thorough…read moreduring the HVAC cleaning and maintenance service. Excellent customer service, and I highly recommend them!

Outstanding professional and timely service ON A SATURDAY! Mr. Bailey was so knowledgeable and…read morekind. He took the time to explain every step. I highly recommend this company for any of your HVAC needs.

I received four quotes last year for a complete HVAC replacement from four different outfits, and…read morethese guys were the only ones that looked out for my best interests. My original HVAC unit was probably over 20 years old, but the furnace was replaced about 10 years ago. His recommendation (unlike all the others, including the company that sold me the heater in 1014), was to hold off as long as possible on the heater and AC replacement - since they are both working and get the ductwork correct, thereby taking undue load off the existing systems, which should extend their life. The other guys, either knew, or should have known that the ductwork wasn't right, and that selling me new heaters and coolers was not the best way for me to go). Who knows how long my old AC will llast, but I can tell you that my house cools and heats much better after the ductwork correct. You guys have a loyal customer now, and I know who I am going to trust when I do need a new system. Thank you!

As always your technicians are top notch and did an exceptional job installing the unit.read more

Complete replacement of my heating and air. Very responsive and really nice people. The owner,…read moreRicky, was always available for questions and explained all options and what was being done and why. Thank you!

So happy with Air Comfort Design and Richard Glover in particular. I carefully research 3 highly…read morerecommended and credentialed HVAC companies for my total ac/heating system before choosing Air Comfort Design. Richard was the only one to come extremely well prepared with pricing, comparison and well deserved advice. Richard, Jordan and Trey worked hard to install my total system in one day. Richard was ALWAYS readily available. He was professional. He is an expert in his field and delightful person, with integrity with a great sense of humor. I highly recommend him and his team for ALL your HVAC needs. Ohhh.... can I mention he called several hours after he left to see how the unit was running and how my house felt. Thanks again Ricky, Jordan and Trey!

This company has expert technicians who can troubleshoot Hvac systems. I call Gavin and Miguel the…read moreAC Doctors. This team is exceptionally knowledgeable about resolving your Hvac System issues. Gavin and Miguel work on every part of the Hvac System by checking different aspects as they work on it. They know how to take it all apart and put it back together which is impressive to observe. The Hvac Doctors do not stop until they find the source of the issue. In the end, the air conditioner was cooling at the correct temperature. They are also provide service with a smile which is always a plus. These guys work after hours if there is an emergency. Gavin and Miguel don't stop unless the job is done.

I found Provillian via Groupon as I needed my heating system checked out. I initially purchased the…read morewrong Groupon for the services that I needed and the staff of Provillian was helpful enough to tell me how to exchange the tune-up Groupon for the diagnostics Groupon. Service throughout the process was great, they called to confirm the appointment I requested online and then called again to confirm the day before my scheduled maintenance. The technician also called ahead of his arrival and immediately started working on figuring out the problem. After figuring out what the issue was he explained my options for making the repair and he was able to repair the unit before he left. I also appreciate that he recommended their routine HVAC maintenance, which I think is very reasonable priced, without it feeling like an aggressive sales pitch. Overall, I'm very pleased with the service received and I plan on using them in the future for HVAC maintenance and repairs.