Left a message, no call back. Still waiting 3 - 4 days now…read more Guess I will try another HVAC company. (I checked my phone log, and I did indeed call this company's main line and left a massage on 10/17/2022 at 17:22.)

100/10.... Joe & Robin were great! I explained my AC issue and Robin got me booked right away. Joe…read morecame within a few hours and treated me like I was his niece. He explained everything to me and even gave me tips on how to avoid future problems. Great customer service, amazing pricing, and EXCELLENT work.

I had a 30 year old HVAC unit and I was anticipating having to replace it. The heat pump went out…read moreand put feelers out to three companies, two answered and one actually showed up and it was Reece. Nathan assessed what I needed and came up with several quotes in about a half hour, and he didn't strong arm me towards the more expensive options, he even suggested the budget friendly unit. I chose the option above that one and I couldn't be happier! I even suggested them to one of my friends already...Brian and Diego installed everything in less than eight hours and were very professional and helped me set up my new smart thermostat. 10 stars! Probably not ever calling anyone else. Thank you!

My heater was running all the time and found there was a leak in the coil. The tech was very good…read moreat describing the problem

Apparently I was a supera**hole when dealing with this company, my wife wanted me to apologize but…read moresupera**hole refused, after purchasing a new unit with American Freedom my home is the coolest it's ever been, several other companies said they could beat the price but not a single one of them were true to their word, I'd recommend American Freedom over any HVAC company in GA, I'm ashamed of my previous behavior but honestly I'm still the same jackass but not when it comes to American Freedom, they are truly worth every single cent!!!!

They worked on my A/C unit before, I was having issues with having little to no air flowing in…read moreother rooms. Repairman suggested I close other vents in other rooms. (Did Nothing) Came out a second time because my house was 78 degrees.. turned AC on and hot air was blowing which caused temp to rise to 80 degrees. Repairman came out and gave me Freon ($200+) which was fine as long as my AC was working. **Privately suggested I use him on the side for any side work with the unit** After Freon was filled, it blew cooler air that day. But of course the weather changed and I didn't need it anymore for weeks, so I shut AC off and used my space heater for just my master bedroom. A month later the weather changed so I decided to turn my AC back on, HOT AIR flowed once again. Called American Freedom again, and was told that the Repairman that I had no longer worked therm smh. Booked an appointment and got a text message that my Repairman was on the way around 11am when my appointment was scheduled for 2pm... so I figured maybe his other appointments cancelled so I thought "cool I'll hang around" LOL waited a hour and called... they told me he hit the accept job by mistake. (Rookie mistake)- waited for my 2 pm appointment which was 2-4 at 4:20pm no one showed and never even got an apology for it either. At this point they're very unreliable and I feel not experienced. It's weird because my mom used them for over 10 years and swore they were the best.

The People's Champ -- and he truly lives up to the name…read more I honestly don't know if I'll ever be able to put into words how grateful I am to Kevin and everyone at The People's Champ. The day my husband died by suicide, it felt like absolutely everything that could go wrong went wrong. On top of the unimaginable loss my son and I were dealing with, our AC went out. For us, especially because I have a son with disabilities, having working AC isn't a luxury--it's something we truly need. Kevin came out to look at our unit and did a temporary fix to get us through, but he knew we ultimately needed a new system. I explained my situation to him, including that I had just lost my husband. Instead of simply telling me what the repair would cost and walking away, Kevin told me about a state government grant that I might qualify for that could potentially help us get a new unit. I'm not the greatest with technology, and there was a lot of paperwork and information I had to submit. Kevin went above and beyond and offered to help me through the process. There was a lot of behind-the-scenes work involved, but in the end, I was approved. I will never forget that. Kevin didn't just see me as another customer. He saw a mother who was struggling, a family going through an incredibly difficult time, and a son who needed help. He even put my son and me in his prayers. That kindness meant more to me than I can ever explain. I still cry sometimes when I think about how much Kevin helped us during one of the worst times of our lives. He could have simply been an AC repairman, but he chose to be a human being who cared. That is something I will never forget. I also want to give a HUGE shoutout to Bruce, who installed our new unit. He was absolutely meticulous and did the most beautiful, professional job. He treated our home with care and took pride in his work from beginning to end. And honestly, everyone who works for Kevin is top-notch. It says a lot about a business when the owner surrounds himself with people who care just as much as he does. Kevin, Bruce, and everyone at The People's Champ--thank you. Thank you for helping my son and me when we needed it most. Thank you for treating us with kindness, dignity, and compassion when life felt unbearable. I love you guys, and I know that's probably a pretty weird thing to say to your AC guys --but I mean it with my whole heart. I will be forever grateful for what you did for my son and me. Thank you for being exactly what your name says you are: The People's Champ. Love Rhianna & Riley

Kevin saved the day! He showed me how my previous tech did not finish the job and how he was going…read moreto do whatever it took to leave me with a warm house during the holidays. He was so kind and even engaged with my elderly father staying with me. He was so professional and keeps a file to track all the work done to your home. I will be referring him to my neighbors and also following up for a winter and summer check in. Thank you so much!!

I'd like to give a few shout-outs here:…read more 1. To Chadwick F, owner of Innovative Mechanical (https://www.yelp.com/biz/innovative-mechanical-atlanta-2), for quickly responding to my duct cleaning inquiry on Yelp and referring me to DUCTZ of Greater Atlanta. I searched Yelp for a good duct cleaner and Innovative Mechanical popped up as one of the top results. I used Yelp's "Request a Quote" feature and sent inquiries to three different companies including Innovative Mechnical. Chadwick of Innovative Mechnical was the first to respond and said, "Unfortunately, we don't clean air ducts. We recommend Ductz." 2. To Daniel of DUCTZ for calling me quickly. After filling out the short form on DUCTZ's website, Daniel called me the same day and we scheduled a time for him to come out. Daniel was a good communicator and didn't try to sell me anything I didn't need. He was honest, straightforward, and professional and I really appreciate that. 3. To Rhonda of DUCTZ for emailing me a quote quickly. Long story short, I was quoted $687.50 for this particular property: one HVAC unit (to clean the coil and blower), up to 10 vents (remove, wash, and reinstall each vent), and all associated ductwork cleaned with a compressed air sweep. Additional vents and bathroom exhausts were quoted at $25 each. Dryer vents $75. There was more, but this should give you a good idea. I've uploaded with this review some helpful info Rhonda sent me with my quote. It gives you additional background on DUCTZ and their vent-cleaning process. This is an independently owned and operated company with NADCA (National Air Duct Cleaners Association) trained and certified technicians. As for my experience with DUCTZ, my tenants reported a "rotten egg" smell coming from the ventilation system. I contacted DUCTZ because I wanted their professional and expert opinion. Daniel met with my tenants and inspected the property's vents and HVAC return / air handler. He suggested a quick, easy, and cheap solution which was to use a foam spray (the foam spray cost only $6.26 on Amazon) to seal an exposed pipe going underground, beneath the air handler, to see if that would stop the smell. The theory behind this was the HVAC system was sucking up bad odors from the pipe and into the ventilation system. There was no charge for Daniel's visit. His visit was for a free estimate. I appreciated his advice and again, not trying to sell me something I didn't need. My tenants also told me that Daniel said that HVAC systems can occasionally get what is known as "dirty sock syndrome" and that it can be difficult and expensive to diagnose. I'm pretty sure I've smelled that in my own old car's ventilation system at one point and it went away on its own (or perhaps when I had the heater core replaced, but I digress). In the end, my experience with DUCTZ of Greater Atlanta was A+ and I recommend these guys if you need a quick, honest opinion about your ductwork/ventilation. This seems like a dependable business.

These People Use Air Whips to Clean Your Duct Work !!!!! Not a Brush Like Scammers Use, I Don't…read morewant to call any names but Their Initials are Hurricane Duct Cleaning of Atlanta !!!!!

As usual I have only amazing things to say about Trinity Air! Today I met Brandon and he is as…read morewonderful as the rest of the staff. My unit has allowed me to meet a few of the staff members--- although I wish it would start to behave. I will say they DID NOT install this system 10 years ago, but they've been awesome with its maintenance and what seems like quarterly melt downs. After dealing with mid 80s house temps for a day, I now have cold air and couldn't be happier. I was given a time window that Brandon would be here and received the call he was on his way right at the start of that window. He arrived right at the midway mark- perfect because I'm prepared to be thrilled if they can make it in the time frame. Within 30 mins I had cold air! These guys are great at their jobs. Always are able to diagnose quickly. Always able to say what else "might" be wrong after the first part is fixed. Luckily, we've always made it through the first fix and didn't have to go to the rest of the possible scenarios. And- I love their maintenance plan! And - the cost has always come in on the low end of my "Google searches" when self diagnosing and coming up with my worst case scenarios. Thanks Trinity!

We had work done, new unit with ventilation installed just weeks ago. Its leaking through our…read moreceiling right where they put the vent in our master bedroom. We paid over $8,000 that day and they also signed us up for their maintenance plan with a monthly fee. I called to schedule servic, they told me someone would call me back and confirmed my phone number. Nobody called, no appointment was offered or confirmed and a tech showed up at our house when no was home. When I called to question why they would send out a tech without scheduling or confirming an appointment the woman argued with me and then hung up on me. Incredibly poor representation of the company as a whole.

No follow-up service from a guy named Rock Coles. He said he would help me out with a thermostat…read moreissue related to a new install but I should have known better before paying. These bullshitters get your money and they're gone. I would say go with someone else, but they're all like this. My experience with contractors over the last 2-3 years has been absolutely atrocious. It boggles the mind.

The installation of my HVAC unit was completed professionally, and the installation team did an…read moreexcellent job. Unfortunately, my experience after the installation has been disappointing. Since the unit was installed, it has consistently struggled to maintain the thermostat setting, with the indoor temperature remaining meaningfully above the desired setting. I requested a service visit to troubleshoot the issue and remain hopeful it will be resolved. What has been most disappointing, however, has been the lack of communication. Despite multiple calls, emails, texts, and attempts to reach my salesperson, I received no response and ultimately had to visit the company's office in person to speak with the director of installations. Thankfully, he was very helpful and arranged for a technician to come out. For a $10,000 purchase, I expected a much higher level of post-installation customer service, especially as a long-time customer of 10+ years. I will update this review to reflect how the company responds going forward and whether this experience is typical of its post-purchase support. I also hope sharing my experience helps other prospective customers understand what they may encounter after the installation is complete.

They are prompt, honest and affordable. I would highly recommend them…read more They put a unit in our daughter's new home and have serviced ours.

I wanted to update my review to say that Hammonds has tried to fix and make right the things that…read morethey messed up. They are paying to replace my floor in the bathroom and they come back and redone the metal flashing around the back of the unit.

Have been using Hammond for a several years with nothing but great service. Recently had them…read morereplace the first floor AC/furnace, after getting three bids, Hammond gave best price for the value you get. The install went flawless and level of service has been 1st in class! Very highly recommend!

They were very responsive and offered alternatives for the repair. Keep good communication with me…read moreby email and text message.

From the owner: Our team at Moreno’s Master Ducting know the importance of a good environment with air…read moreconditioning, your home is as important to us as if it were our own home, that’s why in every job, every second is dedicated to giving the best of us and in turn provide the most professional service possible. Feel free to reach out and request an estimate today!