I had a 30 year old HVAC unit and I was anticipating having to replace it. The heat pump went out…read moreand put feelers out to three companies, two answered and one actually showed up and it was Reece. Nathan assessed what I needed and came up with several quotes in about a half hour, and he didn't strong arm me towards the more expensive options, he even suggested the budget friendly unit. I chose the option above that one and I couldn't be happier! I even suggested them to one of my friends already...Brian and Diego installed everything in less than eight hours and were very professional and helped me set up my new smart thermostat. 10 stars! Probably not ever calling anyone else. Thank you!

My heater was running all the time and found there was a leak in the coil. The tech was very good…read moreat describing the problem

Apparently I was a supera**hole when dealing with this company, my wife wanted me to apologize but…read moresupera**hole refused, after purchasing a new unit with American Freedom my home is the coolest it's ever been, several other companies said they could beat the price but not a single one of them were true to their word, I'd recommend American Freedom over any HVAC company in GA, I'm ashamed of my previous behavior but honestly I'm still the same jackass but not when it comes to American Freedom, they are truly worth every single cent!!!!

They worked on my A/C unit before, I was having issues with having little to no air flowing in…read moreother rooms. Repairman suggested I close other vents in other rooms. (Did Nothing) Came out a second time because my house was 78 degrees.. turned AC on and hot air was blowing which caused temp to rise to 80 degrees. Repairman came out and gave me Freon ($200+) which was fine as long as my AC was working. **Privately suggested I use him on the side for any side work with the unit** After Freon was filled, it blew cooler air that day. But of course the weather changed and I didn't need it anymore for weeks, so I shut AC off and used my space heater for just my master bedroom. A month later the weather changed so I decided to turn my AC back on, HOT AIR flowed once again. Called American Freedom again, and was told that the Repairman that I had no longer worked therm smh. Booked an appointment and got a text message that my Repairman was on the way around 11am when my appointment was scheduled for 2pm... so I figured maybe his other appointments cancelled so I thought "cool I'll hang around" LOL waited a hour and called... they told me he hit the accept job by mistake. (Rookie mistake)- waited for my 2 pm appointment which was 2-4 at 4:20pm no one showed and never even got an apology for it either. At this point they're very unreliable and I feel not experienced. It's weird because my mom used them for over 10 years and swore they were the best.

Kevin saved the day! He showed me how my previous tech did not finish the job and how he was going…read moreto do whatever it took to leave me with a warm house during the holidays. He was so kind and even engaged with my elderly father staying with me. He was so professional and keeps a file to track all the work done to your home. I will be referring him to my neighbors and also following up for a winter and summer check in. Thank you so much!!

I needed an HVAC person to install three nest thermostats. I called the People's Champ and Kevin…read morecame out the same day and took care of it. He's very professional and charges a fair price. If you're looking for a very knowledgeable and customer focused HVAC guy, look no further. I highly recommend.

I'd like to give a few shout-outs here:…read more 1. To Chadwick F, owner of Innovative Mechanical (https://www.yelp.com/biz/innovative-mechanical-atlanta-2), for quickly responding to my duct cleaning inquiry on Yelp and referring me to DUCTZ of Greater Atlanta. I searched Yelp for a good duct cleaner and Innovative Mechanical popped up as one of the top results. I used Yelp's "Request a Quote" feature and sent inquiries to three different companies including Innovative Mechnical. Chadwick of Innovative Mechnical was the first to respond and said, "Unfortunately, we don't clean air ducts. We recommend Ductz." 2. To Daniel of DUCTZ for calling me quickly. After filling out the short form on DUCTZ's website, Daniel called me the same day and we scheduled a time for him to come out. Daniel was a good communicator and didn't try to sell me anything I didn't need. He was honest, straightforward, and professional and I really appreciate that. 3. To Rhonda of DUCTZ for emailing me a quote quickly. Long story short, I was quoted $687.50 for this particular property: one HVAC unit (to clean the coil and blower), up to 10 vents (remove, wash, and reinstall each vent), and all associated ductwork cleaned with a compressed air sweep. Additional vents and bathroom exhausts were quoted at $25 each. Dryer vents $75. There was more, but this should give you a good idea. I've uploaded with this review some helpful info Rhonda sent me with my quote. It gives you additional background on DUCTZ and their vent-cleaning process. This is an independently owned and operated company with NADCA (National Air Duct Cleaners Association) trained and certified technicians. As for my experience with DUCTZ, my tenants reported a "rotten egg" smell coming from the ventilation system. I contacted DUCTZ because I wanted their professional and expert opinion. Daniel met with my tenants and inspected the property's vents and HVAC return / air handler. He suggested a quick, easy, and cheap solution which was to use a foam spray (the foam spray cost only $6.26 on Amazon) to seal an exposed pipe going underground, beneath the air handler, to see if that would stop the smell. The theory behind this was the HVAC system was sucking up bad odors from the pipe and into the ventilation system. There was no charge for Daniel's visit. His visit was for a free estimate. I appreciated his advice and again, not trying to sell me something I didn't need. My tenants also told me that Daniel said that HVAC systems can occasionally get what is known as "dirty sock syndrome" and that it can be difficult and expensive to diagnose. I'm pretty sure I've smelled that in my own old car's ventilation system at one point and it went away on its own (or perhaps when I had the heater core replaced, but I digress). In the end, my experience with DUCTZ of Greater Atlanta was A+ and I recommend these guys if you need a quick, honest opinion about your ductwork/ventilation. This seems like a dependable business.

These People Use Air Whips to Clean Your Duct Work !!!!! Not a Brush Like Scammers Use, I Don't…read morewant to call any names but Their Initials are Hurricane Duct Cleaning of Atlanta !!!!!

Quick response. Tech was knowledgeable and helpful and got our heat back on. My go-to heat and AC…read morecompany now.

We had work done, new unit with ventilation installed just weeks ago. Its leaking through our…read moreceiling right where they put the vent in our master bedroom. We paid over $8,000 that day and they also signed us up for their maintenance plan with a monthly fee. I called to schedule servic, they told me someone would call me back and confirmed my phone number. Nobody called, no appointment was offered or confirmed and a tech showed up at our house when no was home. When I called to question why they would send out a tech without scheduling or confirming an appointment the woman argued with me and then hung up on me. Incredibly poor representation of the company as a whole.

The installation of my HVAC unit was completed professionally, and the installation team did an…read moreexcellent job. Unfortunately, my experience after the installation has been disappointing. Since the unit was installed, it has consistently struggled to maintain the thermostat setting, with the indoor temperature remaining meaningfully above the desired setting. I requested a service visit to troubleshoot the issue and remain hopeful it will be resolved. What has been most disappointing, however, has been the lack of communication. Despite multiple calls, emails, texts, and attempts to reach my salesperson, I received no response and ultimately had to visit the company's office in person to speak with the director of installations. Thankfully, he was very helpful and arranged for a technician to come out. For a $10,000 purchase, I expected a much higher level of post-installation customer service, especially as a long-time customer of 10+ years. I will update this review to reflect how the company responds going forward and whether this experience is typical of its post-purchase support. I also hope sharing my experience helps other prospective customers understand what they may encounter after the installation is complete.

RUN and don't look back I was advised by an independent…read morecontractor that I would soon need a new unit. So I called Realiable H/A. They came yesterday to replace the whole unit, took out my still working unit. Then they couldn't get their new unit to work. My family have to endure the heat wave now for two days. They promised to return saying the new unit has a defective part. And today they called saying they have to reschedule because their tech was sick. Am sure if I was short on my payment, they would not accept my excuses. BTW they are going to say they can't find my account in their system. That's their favorite response.

Diligent, professional, and worked as a team until the well pump was installed…read more A delightful company to work with. Every step was clearly communicated. We will be using them for any future repairs on our house.

I didn't realize after calling other plumbers other companies don't charge this call, I paid about…read more260 or $270 to have one toilet unclogged. It literally took a $50 auger and one minute of their time it's not brain surgery it's plumbing. Licking back, I should have just gone out and bought the $50 auger myself which we did after they left Feeling completely foolish for using this company they are very nice to talk to you but somehow I think there is a sliding scale here and when they walk into a house that looks very presentable and clean the rate looking back at it was outrageous It would like seeing a doctor, and I feel like I saw the proctologist. We called some other plumber after they left and they did not have $160 fee to " diagnose" the clogged toilet Lesson learned, the work literally took five minutes or less to complete