I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

Our boiler had started leaking last night and after numerous searches on Yelp for highly-rated…read moreplumbers nearby, we stumbled across Grossman Plumbing & Heating. Because it was late in the night and the nature of the work, they had promised us they would come first thing in the morning. Fast forward to the following morning day: they came exactly at the time they'd promised and got the job done at the time they'd estimated. They also walked me through what work needed to be done (i.e. upgrading the existing exhaust to the chimney as ours is not up to code, replacing x valve, etc...), which was nice and assuring. I had an extremely pleasurable experience using this vendor and will definitely contact them again for future work!

A great guy who knows his business. I was ripped off for thousands by many others who claimed to…read moreknow what they were doing. It's hard to get away from them when they claim to know what they are doing and you have no choice but to believe them.

Yes, they fixed the leak. Left my house filthy with plaster dust all over, from cutting walls to…read morefind the leak. Belongings dragged out of place so they could work weren't put back, and they're all covered with thick plaster dust. I've worked with this business before, and never had problems. The main worker (whom I believe is Thonus, Jr.) was rude and uncommunicative.

Sam and his staff are responsive and knowledgeable. They fixed my 82 year old MILs air conditioner…read moreon a very hot summer day and tackled a complicated setup. Highly recommend!

I have never met a more honest and helpful service. We have had quite a few emergencies relating to…read moreour decades old steam heat/hot water system. Sam always provides same day service. Returns calls, and texts as soon as possible, and is very honest. He explains things to you, and has allowed us to watch him work in case we needed to do a quick fix. This last time we had trouble, he walked my husband through what to do over the phone, then came out and checked up to make sure we were ok. He installed a water heater and the price was beyond fair. I for one prefer small business because I appreciate someone that is working for their family and those that work that business with them, instead of overpaying due to overhead. Give Sam a call if you are in need. He's great!

Dimitri with Premier Plumbing, Heating & Air Conditioning is extremely thorough, knowledgeable and…read morehelpful. He was originally dispatched to my mother's house through HomeServe for a refrigerator warranty call, followed by an HVAC call shortly after, and he has incredibly helpful not only resolving the problems, but helping us understand what's wrong, how it happened, and what to expect/how to prevent them in the future. He offers unbiased opinions and doesn't try to upsell you or force unnecessary repairs. When HomeServe wouldn't cover the cost for replacing a failing thermostat and relay on my mother's HVAC system, Dimitri offered very fair pricing and quick service. I highly recommend Premier Plumbing, Heating and Air Conditioning and will be using their services whether covered by a warranty or not!

Dimitri serviced my heating system today. Very professional, knowledgeable, and caring person. He…read morewould explain all the work he's doing by keeping the customer informed. Very happy with Dimitri service. He was great. I would greatly recommend him.

The team quickly responded when I called and scheduled a technician to identify the issue after…read morewhich it was prompltly resolved. They took great care with floors and the room where they had to work demonstrating great professonalism and attention to customer experience.

Although at first Jason seemed to be knowledgeable, he made two attempts to fix our a/c unit and…read morefailed to get the job done properly. After trying to get him to return and complete the job, he never returned nor did he return our calls. He just abandoned the job. I would not recommend A DEGREE ABOVE HEATING & COOLING.

The owner wouldn't send the service person back to my house to turn off the fan in the attic (…read morewhich is breaking ). We paid for the visit. He said he's not going to bend to my wishes ... because I wanted him to come after 3pm. Then he hung up on me! Terrible customer service, overpriced, unreliable, and the owner Steve is a Jerk.

From the moment Steve and Derek arrived they were kind,polite, hard-working and professional. They…read moreinstalled both central air and a new hot water heater for us. I'm so thankful for the quality work they have done and I look forward to using them in the future.

Been a customer for years and was please except for the past two issues:…read more1. A/C was not working and called for service, the best the could do was 10 days out ( this was mid summer) bought a window unit to get by those 10 days). 2. Recently called for service in April, said they could get to me on May 13 between 10-1 which understanding it's their busy time with maintenance I said ok. However something came up that I called to see if they could do me later in the day ( this is two weeks before my scheduled day and time) and they said they couldn't so my next question was when could the reschedule and they said it would be another two weeks. I called another service and they were here three days later ordered parts and three more days later my problem was solved. They now have a new customer.

Don't make my mistakes. They cost me $1,550 over and above what a fair charge would have been, I…read morewas later to learn. My mistakes: 1: Not getting at least an estimate for the cost of the job in advance. Insist that the person assess the job and then tell you what it will cost. 2. Demand an invoice and a contract before the worker leaves. In my case, the electrician claimed he couldn't print out either one from his tablet. I don't have experience with a tablet, but I doubt that this is true. 3. Don't sign anything you can't read beforehand. This sounds elementary, and it is, but I still fell into this trap because I trusted the man, who had me sign his tablet even though I wasn't able to read a word on it. I should have refused. The bill for his simple 30 minutes of labor turned out to be a whopping $2,150. I learned later that a fair charge would have been $600.

Highly recommend Joe Cool's; we got a whole new HVAC system and the team was professional,…read moreconsiderate and got the job done in a reasonable amount of time. Things didn't go as expected during the installation due to existing wiring in the house but the solution was well thought through to minimize the damage to the house. Nick was also very patient and took the time to answer all my questions about the system for the quote and during the installation until everything was addressed. His customer service is commendable and when purchasing an HVAC system that is typically quite costly, it is that reassurance that you need to know you made the right choice.

I was a bit overdue for a checkup, so I first asked around and looked at some online ratings…read more Jonnie from Joe Cools showed up as scheduled, gave my system a thorough review, and no problems detected or "upsells". Would definitely recommend, and use again in the future.