We called this company to come out to assess a resident's AC problem and give us an estimate to…read morerepair the issue. They gave us an initial quote that was $858 after the $109 diagnostic fee for a simple repair to replace a fan motor. The cost of the fan motor is about $90 and the labor to install it should take less than an hour. We were in the process of getting other estimates to find another, more affordable vendor, but this company just came back out without authorization and did the work. Then they invoiced us for over $1200 saying that they also replaced the thermostat. The system didn't need a thermostat as it was replaced just a week prior and was brand new. Then they took our new thermostat with them. When we told them they performed this work without approval or authorization, they essentially said that is too bad and you have to pay the bill. I asked for proof that they had authorization to proceed with repairs and they sent an invoice with a squiggly mark (see photo). We were trying to dispute this and see what we can do to get something worked out or come to a resonable agreement about what to do because they did do work, but we would have never agreed to their pricing. The owner just decides that he is going to file a mechanic's lien on the property and does nothing to try to make up for the issue forcing us to pay because our lender would have had a realy issue with a lien. Now we are probably going to take them to small claims court to get restitution. Beware of these guys.

These guys are great. I've used them for several years and always been happy with the service…read more Techs are professional, friendly and always on time. Thank you!

I highly recommend them! They are professional, they get everything done in a timely manner and…read morethey also explain everything thoroughly so you know exactly what is going on. I have dealt with them a few times and will call them every time!!

my ac was out and I was recommended soil air by a friend. I called them and my ac was running a…read morecouple of hours later. mark was professional and efficien. I highly recommend skol air.

Totally impressed, from the initial response time to the job completion…read more I had a couple of issues with my existing unit, found out that having sprayed on foam insulation was a big part of it, and the builders put in the cheapest unit they can. I didn't want to just put a band aid on the problem and have something else go wrong down the road, which I had read others were experiencing. I was given four options to go with, the two cheaper ones, though better than what I had, could still experience problems because of the foam insulation (who knew, and why are they still allowed to use it?). I went with option #2, which also dehumidifies. I can now have the thermostat set a couple of degrees higher, because of how efficient the unit is, and run it from my smart phone. Great that it can be paid off in 4 years interest free. A big thanks to Mike and the crew.

I had Anthony from Gordon's heating and air to come out and give me a 2nd opinion on an older unit…read moreI was advised was loosing coolant. It turns out it is good to go still! I really appreciate the honest 2nd opinion and when it does need to be replaced these are the guys.

Hunter came out and spent a lot of time trying to find a leak in our system, God bless him. He was…read morevery friendly and professional. Hunter answered all of our questions and was a pleasure to work with. He was very thorough and checked every nook and cranny until he found what was wrong with our system. Thank you so much Hunter for your time and professionalism.

Bottom-Line-Up-Front, Savannah Air Factory is unequivocally a 5-Star HVAC Company!…read more We all know how brutal the heat can be here in Savannah. This company came to the rescue and really saved us. We purchased a TRANE XV20i from Old Coast Heating and Air Conditioning in 2018. The system is now 8 years old. The service we were receiving from Old Coast was overpriced, they sold us marked up parts, to include a replacement lightbulb for our RGF REME HALO-LED Whole Home In-Duct Air Purifier and would always upsell me during regular maintenance visits with adequate at best service. Additionally, we know now the $27,000 system purchased from them was not installed properly either. *********************BUT NOW???**************************** We switched to Savannah Air Factory after all our neighbors recommended them. They are now our maintenance company and our go to for all our HVAC needs! This company, undoubtedly, has better prices, service, and competency. They have an emergency number and a technician on call after hours (912) 944-8226. James was on call and he came out to fix the system temporarily so we could make it through the weekend until it could be fixed. Monday morning, I phoned their number (912) 665-6898 and spoke with Kaitlin. I explained our issue and that the system was down and she sent out Darren right away. Darren identified the problem, came up with the solution, and contacted TRANE Technical Support to verify it was the correct resolution. He accurately diagnosed a complex set of issues, including a failed evaporator coil, a refrigerant leak, step motor improperly seated, and sensors not set properly. Now, the system is running perfect, the way it was designed! Despite the extensive repairs needed, they handled the emergency seamlessly. They secured all the necessary parts immediately under warranty at no cost, offered transparent pricing for labor with no hidden fees, and replaced everything with absolute precision. Darren is a consummate professional, efficient, and very knowledgeable. They repaired the leak with a new coil, charged the refrigerant, and got our system running perfectly. Within no time, our home was ice-cold and comfortable again. Their emergency service is fast, honest, and high-quality. My wife and family are so grateful for their quick response and highly recommend them for any AC crisis! THANK YOU Darren, James, Kaitlin, and the whole team at Savannah Air Factory!

It's mid-July in southern Georgia, and the bleepin' AC isn't working!!! Terrell and Keanu from TMT…read moreService Repairs (https://www.tmtservicerepairs.com) arrived at my home to save the day! They communicated very clearly and showed up earlier than the estimated time! Both gentlemen were very personable and polite. It was clear to me they were very knowledgeable about their business. My problem was rather complex, but they knew what to do! I can't say enough good things! You can feel comfortable hiring TMT Service Repairs for your HVAC service needs!! Thanks again for the bang-up job!

From the owner: Anytime, Anywhere, We've got you covered…read more Whether you have plumbing problems or your heating and cooling system requires repair, there is only one company in Savannah, GA, that can help you with all of your home improvement needs: T.M.T. Service Repairs. With more than 20 years of experience in the home repair industry, T.M.T. Service Repairs has built a reputation for providing high-quality, affordable services. You no longer need to have the number for a plumber, electrician, and HVAC contractor stuck to your fridge. At T.M.T. Service Repairs, the fully licensed and insured handymen can help you with all your home service needs. For more information about T.M.T. Service Repairs, visit the website, or call (912) 656-1062.

This company has been around forever and it deserves to stay! Charlie Smith stood for honest, fair…read moredependable and very fast service, and when Lee West took over the business, those principles remained in place. He and his staff show respect for you and your home, look for the most inexpensive and noninvasive ways to address your problem, and they understand old houses and old systems. And in the heat of Savannah, they come quickly when you need them.

From the owner: Charlie Smith Air Conditioning specializes in residential and commercial heating and air…read moreconditioning repair, service and installation.

The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Disappointing Experience with Canady Heating & Air…read more I am very disappointed with my experience. I was given an appointment for July 20th and rearranged my entire day to be available. While I understand that HVAC companies become extremely busy during periods of extreme heat, communication and respect for a customer's time are still essential. By approximately 1145hrs, I had not received any updates, so I reached out using the text number I was provided. I did receive a response around 1200hrs and it came from a different number simply stating that I was still on the schedule and technicians would be working until 2000hrs. The issue isn't just the long service window it's the lack of meaningful communication. By 1700hrs, I still had no estimated arrival time. If a technician were to call at 1900hrs and arrive close to 2000, it raises a legitimate question: would there really be enough time to properly inspect, diagnose, and discuss a complex HVAC issue? A thorough evaluation shouldn't feel rushed at the end of a long workday. If a company is overbooked, it's better to be honest with customers and reschedule rather than ask someone to reserve an entire day with little or no communication. Customers have jobs, families, and other responsibilities, and their time deserves the same respect as the company's schedule. I chose Canady Heating & Air because they came highly recommended, so this experience was especially disappointing. Based on my experience, I cannot recommend them. Better communication, realistic scheduling, and greater respect for customers' time would go a long way toward improving the overall service experience. Update: Immediately after this review, I received a text from the first number 1722hrs stating: "***** Canady's Heating, Air, and Plumbing: You are currently our technician's next appointment. You will receive text updates and a call or text when the technician is in route to your home. Please call the office with questions 912-756-6688 or text YES to confirm. Our working hours are: 8:00am - 8:00pm (M-F) 8:00am - 6:00pm (SAT)*****" This is a knee jerk response and there services will not be utilized.