I am a dentist and entrepreneur practicing in Silver Spring, MD. Throughout my 10+ business…read moreendeavors I have worked with many different contractors and HVAC companies. Doing so I realized how difficult it would be for a lot of people to choose a good HVAC company that is honest and knowledgeable in their field, while professional in a first class manner. Our cooling system went kaput during the heat wave of 2012. We contacted dozens of companies and received bids from at least six major HVAC companies - we looked not only local but nationwide. Fresh Air Concepts gave one of the best bids and we decided to do a contract with them. After signing a contract I was so impressed with their professionalism and how they worked and operated in the building. Because of this I decided to write a review and give them credit, and to help people find a honest HVAC company Fresh Air Concepts worked in a 30,000 sq ft building for two months but we hardly noticed when they were working, even when they stayed crazy hours from 4:30am to late evening. There are always available to help issues that were non-related. The owner, Joe, was always available to answer my questions and respond to issues. Any calls hardly ever went to voicemail and someone usually picks up the phone - I would say 6 out of 7 times I called someone picked up. Their business operation is impressive with their professional fleet with standardized logos on work vehicles and their crew, from engineers to installers, wearing standardized and recognizable uniforms.

the first tech said "don't worry about the red flashing lights ". I called and they sent a senior…read moretech and he said a bad board and sensor. It took a 15 days to get the parts, but that was not a problem. They sent the second string tech to install the parts and he did complain about the commission the other tech was getting for selling me the replacement parts. Tech #2 did not use a ground Strap before touching the new circuit board! This can cause problems in the future from static discharge. Remember the service providers are on commission!

Tavon Martin did an awesome job in my home…read more I just moved in the Odenton area and was looking for someone to complete a few things in my home. Mr. Martin was definitely able to get the job done. I needed my room painted, my bed put together, and three television mounted. He able to get everything done promptly. He was even able to give suggestion as to what materials I need to buy in order for him to get his job done. I am completely satisfied with his services and I will definitely be using him again!!!

The owner provided times and an hourly rate, but once we both agreed, he ghosted me. He did not…read morereply to messages, even though he was extremely responsive for the ~45 minutes of discussion prior to him ghosting me. Only after more than 48 hours later did he reach back out to me asking if the job was completed or not. Once I called him out on being unprofessional and ghosting me did he stare that he was scared that I was a scammer. Such a sorry excuse for a rookie handyman trying to make a living during the pandemic. The owner provided times and an hourly rate, but once we both agreed, he ghosted me. He did not reply to messages, even though he was extremely responsive for the ~45 minutes of discussion prior to him ghosting me. Only after more than 48 hours later did he reach back out to me asking if the job was completed or not. Once I called him out on being unprofessional and ghosting me did he stare that he was scared that I was a scammer. Such a sorry excuse for a rookie handyman trying to make a living during the pandemic.

If you are looking for a good, honest, responsive local company to take care of you HVAC needs call…read moreTriple E. Mario came out and gave us a very honest estimate of what we needed. After seeing several other companies and hear what they had to say and gave us their estimates we had to go with Mario and his team. They installed a Daikin unit with barely any wait time. They were able to use the existing dampers from my previous Carrier unit even though their competitors said it wouldn't work. Unit comes with 12 year parts and labor guarantee which is the best deal out there. They didn't have the unit I ordered so the manufacturer upgraded my unit for free. Great first experience. PS 4 weeks later my house is actually cold and my house have never been cold. You have to give these guys a call. I had a question about the app and Mario called me back right away. Couldn't be happier.

I had a heat emergency with my heat pump and they quickly came over and resolved the issue!read more

First time I contacted this company, they came out and fixed my furnace the same day. They were…read morepunctual, professional and informative. Second time I had them come out because my AC was freezing over and wasn't cooling the house. I paid the guy $375 for cleaning the outside unit and for coming out, but it was still hot in the house. After spending a few hours trying to figure it out, they said the problem was that different parts of the system were not compatible. They recommended replacing the whole HVAC system including the heater ($6500) or at least the coils ($2000). I got a second opinion and found out that the coils were very dirty and needed to be cleaned. My husband watched a YouTube video and did it himself. The AC works fine now.

My AC went out on a hot day last week and Pentagon Air came out there and fixed it so much faster…read morethan i even hoped for. The prices are good and the tech was both personable and knowledgeable. It felt good having someone come by to fix a potential major issue that made me feel at ease. Also I can't state enough how convenient their hours are. They open early and respond quickly so I'm glad I found a place I can rely on.

Michael to the rescue again! Luckily, because this weather's been crazy, I was able to catch the…read moreproblem on a warm day. Then it got cool again. I called to schedule maintenance, but after scheduling the appointment, I realized my upstairs unit wasn't working. In fact, instead of cooling, my bedroom was getting hotter. He came through as scheduled, conducted diagnostic tests on both of my units, and unfortunately gave me the bad news. He presented some options, and both were costly, but what can you do? The invoice broke down everything he had presented. We decided on a way ahead and scheduled the fix for the coming days. On the day of service, he arrived early and got to work. It took him a little over 4 hours and he explained what he was doing along the way. I'm back in service! Today is expected to be a 90-degree day, it's right on time. I already feel the difference and am looking forward to a reduced electric bill (based on some of his explanations). I'll continue to use his services going forward.

I would like to express my sincere gratitude to Mr. Michael for his exceptional customer service. I…read morecontacted him via text message late on a Saturday afternoon, anticipating no response. To my surprise, he promptly arrived at my residence to inform me of the issue and provide a solution. Due to unforeseen personal obligations, I was unable to be home during the repair process. However, Mr. Michael kindly provided me with a time frame for his arrival and promptly notified me via text message upon completion of the repairs. Upon returning home, I observed that all systems were functioning optimally. The sole minor inconvenience was an oversight on my part regarding the timely submission of payment. Nevertheless, I highly recommend Mr. Michael to anyone seeking professional assistance. I intend to utilize his services for future repairs. I pray and hope this service will saved me some money for 2026

Warren is a straight up guy that you can depend on . I have dealt with him over 10 years and have…read morenever had an issue.

These guys are amazing! They will not hit you up for work you don't need. They were in and out and…read morefixed the problem. I had even lost my wallet and they allowed me to pay at a later time. Use these guys with 100% confidence.

My bathroom sink was leaking, and only getting worse despite my feeble efforts to repair. Then,…read morethe shower head was only allowing a dribble of water to run. Tried soaking in vinegar to no avail. I got lots of good recommendations for MFX so called them. Mark from MFZ came out just as scheduled and fixed all in a flash. He also fixed a pesky light fixture for no charge! It's a family run business, and they are all friendly to talk to. For any future household problems, I will call them. Oh, I might add that I got a previous estimate from a different company, and it was four and a half time HIGHER than what MFX charged. Im so glad that I discovered MFX.

I have continued to utilize their services over the last several years. They have replaced toilets,…read morefixed shower related issues, installed water cut-off valves, cleaned sump pumps, added drainage lines for the sump pump, replaced the air conditioning unit, added handicap rails to the shower and so on. They are always available and provided emergency services when needed. They are what a family run business is all about providing personal service as compared to other larger companies. Marc in Bowie

Above and Beyond…read more Great Service, Knowledgeable, Good Communication, Courteous, Fair Pricing I was pleased with the service I received from Redmond's Professionals to fix my furnace, so when I was looking to replace my entire heating/cooling unit they were my first thought to call. In addition to replacing my entire HVAC system, Tony offered to haul away ALL of the extra JUNK I had PILED UP in my basement, and that was no small feat!! The contractors that came to do the hauling were courteous and very helpful. I appreciate the attention to detail that caught a major electrical issue I didn't know I had. Thankfully he was able to fix it quickly and had me up and running! I am finally comfortable in my home thanks to Redmond's Professionals!

Redmond's Professionals were a lifesaver for us. We had to replace our entire HVAC two summers ago…read more After years of runaround with our home warranty and patchwork done by various contractors that only lasted a few months, Redmond's got to the root of the problem and helped us navigate replacing the system. We live on the top floor with vaulted ceilings, so the odds are against us anyway, but two years later it still works wonderfully. We're sufficiently heated in the winter and kept cool in the summer. Best HVAC experience and their owner truly cares about customer service and ensuring everything has a quality finish to it.

UPDATE ALERT! THIS…read moreCOMPANY GETS ZERO! STARS! The woman who answer the phone and rides with her husband is the most rudest woman I have come in contact with in a long time. She didn't want to answer any of my questions she said I was asking too many questions concerning my air conditioning unit. She tried to force maintenance service on me when all I wanted was my unit fixed at the time. She refused to let her husband fix my unit. He was going to FIX IT. SHE TOLD HIM NO! You are not fixing it. She wanted me to maintenance done now and without me getting maintenance done I could not get my unit fix the drain was clogged, they saw a problem. So she stormed out the door tracking all kinds of dirt on my carpet as she left and said she would bill me , really please this company is a two person company her customer service was unacceptable. ttwice before going to Lucas air! UPDATE ALERT! So Lucas air responded to my review and told 95% lies. 1. As we all know the weather has been chilly and my air was off for over 24 hours so I did not continue to run my air. 2. I NEVER got irate with Lucas air, Lucas Air got irate with me because they wanted me to purchase a maintenance package instead of unclogging MY drain. 3. The only truth in Lucas response was my carpet was wet, that's how I found out my furnace was leaking. 4. I CALLED MY home warranty company, reported the very rude and unprofessional service from Lucas Air, they sent out a new company the very next day and the new company fixed the furnace with pleasure and did all necessary maintenance that needed to be done to the furnace, added a easy access drain spout so the clog could be prevented in the future, ALL COVERED! Luca Air got a PARTNER VIOLATION AGAINST THEM FROM MY HOME WARRANTY COMPANY BECAUSE THEY REFUSED TO FIX MY FURNACE WITHOUT ME PURCHASING A MAINTENANCE PACKAGE FROM THEM. That speaks for itself.

almost any other company would be better than trying this one…read more Lucas Heating was dispatched by through our home warranty plan. they were very rushed while here. they rushed out leaving all their van doors open, had to run down the road yelling at them to stop. they superficially added a small amount of Freon, changed a battery and a filter. they did NOT assess the condensate trap line which should be an automatic trouble-shooting items as it needs annual maintenance. so guess what, 90 degrees outside this week and my AC still does not work. but wait, it gets better. Shantel called around 8:30 this evening. She wasn't responding to the curt but polite voicemail I left. She needed model and serial # because her techs forgot it. she then proceeded to argue with me that they added Freon and it freezing over can happen, despite my trying to describe the condensate trap. I offered to send a picture and email the info she needed, she pushed me to "just go out and read it to me". when I refused and said the techs can get that info when they come actually do their job (in a heated voice but not cussing or screaming) she stated I could get a different contractor because she doesn't deserve to be talked to that way, then she hung up on me. ..... what way, by a customer wanting quality work or them to stand by their work? to say I'm hot is, well, literal. it is still 85 in the house and is only going to get worse over the weekend. UPDATE: home warranty company filed a partner complaint against this contractor. UPDATE 2: I most certainly did NOT get nasty. You declined the opportunity to slow down and communicate via email. You want the model and serial # right then. it didn't matter what I was doing, you repeatedly asked me to go outside to get the info. the filter needed changed but was not dirty enough to cause a problem. the batteries were irrelevant as the thermostat is being replaced next week. hey but thanks for having courtesy enough to talk to your customers. PS the claim wasn't denied, they assigned a different contractor and accepted my complaint against you.

Mike was great. Arrived early and quickly installed my thermostats. He is very knowledgeable and…read morehis price was very reasonable!

A neighbor referred Mike's Maintenance and he provided excellent service! He had my AC up and…read morerunning in no time! I spoke with him recently about purchasing a new system and he gave me quality info and an honest assessment. I will keep Mike on speed dial!