The staff here is incredibly friendly…read more Jessie was amazing, she was very inquizitive about my interests and needs, and was incrediblu sociable. Awesome service from her! SULLEN! Hope your paintball team kicks butt!! Gina was rocking, super friendly and awesome, very helpful! Super chill!! Your bartending staff Jacob and Izzy were really cool! and turndown service was on point. If you want friendly service here is your destination! Thanks for making my stay comfortable and awesome

Manager was bad. We had 90 degree temp on 4 th floor and they didn't care. They didn't fix it…read morefor the three nights we were there- and my CC was fraudulently "run" several times. I'm a Hilton Diamond - due to staying sooo many nights travling for work- and have stayed at several Marriott properties as well- this was by far the worst experience- and worst manager/staff- we have experienced in a long time.

From the moment we stepped in, our stay at the Residence Inn in Bangor was nothing short of…read morewonderful. Our room was wonderfully spacious and impeccably clean, offering the perfect sanctuary after a day of travel. We spent a relaxing afternoon enjoying the pool, which was absolutely pristine and beautifully maintained. The complimentary breakfast was both convenient and delicious, but the true highlight of our stay was the endearing attention to detail. Recognizing that early bird travelers might miss the morning spread, the sweet staff thoughtfully packaged up breakfast bags ready for guests to grab on their way out the door. It's rare to find hospitality that anticipates your needs so effortlessly. A truly memorable stay.

This is, by far, the best Residence Inn by Marriott I have stayed in. I'm am Marriott Platinum so I…read morehave stayed in quite a few. The staff is exceptional. Friendly competent and welcoming. The hotel lobby, kitchen area, pool, work out room, laundry and whirlpool is kept spotless. The rooms are very spacious and have all you need to cook clean and be comfortable. The breakfast is more than the usual inedible items of the day and edible staples. All the food put out is great, as is the breakfast staff.

I've been driving past this motel since the late 1980's on my route from the Mid-Atlantic and New…read moreEngland states to the Canadian Maritimes and was always intrigued. This is the first time I had the opportunity to spend a night as I had a rendezvous with dog rescue workers in Bangor (Wally #11). Lynn could not have been more welcoming nor more accommodating. The room was immaculate. As a woman traveling alone, safety and security are important factors to consider when it comes to overnight lodging. The Colony Motel surpassed all expectations. When and if the opportunity presents itself again, I'll be back. Additionally, I'll not hesitate to recommend the Colony Motel to family, friends, and in my social media chat groups.

Stayed here for two nights mid-September, both nights were last minute requests (the second night…read moredue to a hurricane moving in) and the owner, Lynn, was extremely accommodating. When she found out it was our anniversary, we came back to our room after dinner to a very thoughtful surprise in our room. Quiet setting, room was very clean, Lynn is very conscientious. This place was a very nice find.

We stayed here during a two day music festival at the waterfront. Very friendly and helpful staff,…read moreclean spacious room, great location. They offer parking that was cheaper than the event parking in the same garage. Short walk to the venue, and lots of options for eating, drinking, and shopping in the immediate area. Prior to booking, I emailed them to clarify some concerns, and they were very polite and accommodating. Despite them warning us that our particular room might be a bit noisy at night, we found it to actually be very well sound-proofed. I like that they allow you 24 hour access to the parking garage that is locked up at night, and they provide a key to the lobby door so you can go in and out at any hour (the hotel lobby is locked at night). There is a connected coffee shop, where we had some great coffee and a good light breakfast the next morning.

We'd never heard of the Charles Inn, and came upon them while booking a long weekend on Expedia…read more It's in a GREAT location in historic downtown Bangor, within walking distance to plenty of shops, restaurants and cafes. There's an adjacent coffee shop so there was the bonus of being greeted with the coffee aroma when entering the lobby. The hotel and café staff were pleasant enough. Bangor, Maine is the hometown of author Stephen King, and The Charles Inn has a Stephen King suite. I took two steps inside, saw the poster of Jack Nicholson in the "heeeeere's Johnny!" scene opposite the bed, and asked for a new room. Not my cup of tea, but apparently it's a very popular request to stay in this suite. While it may sound strange, staying at the hotel reminded me very much of sleeping over at my grandmother's house, where she lived the 40 years I had her -- some quirky things, some good things, some not-so-good things -- antique furniture, gold-framed mirrors, huge windows that didn't block out much noise, curtains that didn't quite close all the way, a toilet than runs constantly unless you jiggle the handle just right, creaky floors, abysmal water pressure, and generally in need of a good cleaning. The fan in the bathroom didn't work, and there was practically no place to hang anything. There was a small rack near the door with three flimsy hangers. Being late fall in Maine, having a place to hang coats and hats is important. We ended up just tossing our things on the bed which was not ideal. Another thing to note is that while "free parking" may be advertised, that translates to "street parking," and depending where you park, the time limit could be 90 minutes, 2 hours, or 4 hours. There is no hotel parking lot. There is a parking garage just down the block, but it's closed and locked on weekends -- so if you park there on a Friday afternoon/ evening, you're not getting out until Monday. The entire parking situation was very odd to me and is important to know for others traveling here. For the proximity to things downtown, I'd recommend the Charles Inn. For me, I'm not sure I'd stay again for the lack of some conveniences. When I'm traveling I'm trying to avoid hassles and annoyances and I can't say that my stay was void of either.

Nice people, super friendly. Clean rooms, comfy bed. Quaint - why are there random sinks in the…read morehallway? A living room type space to hang out with a bookcase should you want to read. Rooms are big so you don't feel cramped. Overall the place has a relaxed, casual atmosphere. I highly recommend.

Well located next Highway 95 just south of Bangor. We were very happy as the beds are very…read morecomfortable, the rooms were quiet and the water pressure was really good so we had a great night's rest and an enjoyable morning shower. For a hotel complimentary premade breakfast, theirs was excellent and one of the best we'd ever had. Lots of bacon. They had a very cool touchless pancake maker. Cons: The décor is very dated - we stayed on the 3rd floor that was decorated with a long row of first lady photos along both sides of the corridor hall - honestly it felt like something out of the Shining. There were odd sinks in the hallway near the elevator. The ice machine on the 1st floor was great but the ice machine on the 3rd floor didn't work and on the 2nd floor did not produce a lot of ice. The spa is tiny and no children allowed and the swimming pool is not connected to the hotel but in the parking lot. We wish they'd start the breakfast at 6am on weekends - we had an adventure planned so we had to leave at 7am when the breakfast just opened so we missed that morning. Keep perspective - this is not a posh modern hotel. Once you get used to its oddness, the hotel is a good, more affordable place for a good night's rest. We needed a hotel in Bangor ME for Labor Day Weekend - we checked the major chain hotels and the prices were all super expensive as it looks like they doubled their prices for the holiday weekend. Best Western White House Inn was the most affordable of what we could find. We noticed when we google mapped the hotel location, it was listed in Hampden ME as they are closer to Hampden but the Bangor address must be more desirable.

Stayed here on business for 4 days. Staff was very friendly and pleasant. Rooms were clean and well…read moremaintained. I cannot speak to the restaurant for dinner but breakfast was good but standard for a Garden Inn. Housekeeping did a good job with requests for towels and such. Definitely one of the nicer Garden Inns I've stayed at I am frequent traveler (weekly) and Diamond member I would recommend this property and would stay here again.

We go up to Bangor once a year or so to visit family. Last year we stayed at the Hampton Inn across…read morethe street (you can find my 4-star review), but were a bit jealous of the restaurant/bar in the Garden Inn across the street. This year, we paid the extra $30 to stay at the HGI (plus another $30 for breakfast, which is free at the Hampton). There were a number of minor disappointments at the HGI but nothing compares to the lack of hot water for a shower in the morning, which is baseline to call yourself a hotel. There's nothing quite like a cold shower after a bad night's sleep. Minor disappointments included that there was nobody at the front desk when we tried to check in at about 6 p.m. There was no bell and after 10 minutes of waiting we had to let ourselves behind the counter to knock on the manager's door. It was also really noisy - sound insulation is terrible, particularly from the hallway, which was a behive of squabbling children and teenagers and banging doors all night long. The toilet was mal-adjusted (the float was set above the fill tube) until I fixed it at about 2:00 a.m.

I'm a Diamond member and this is one of my favorite hotels to stay at when I travel for work. Very…read moreconvenient location, not loud at all considering it right on an on ramp. Room was great and clean! Bathroom was big and comfortable. Home made Cookies at night is a really nice touch! Staff is always friendly. They have games available to play if you wish. The workout room is great and more than enough equipment. Breakfast has a great selection of food! Will continue to stay here. Prices are what to expect when in Bangor but if there's a concert in town, prices go up dramatically so be aware when booking.

This was a good stay! Very confident off 95 and don't let the outdated look fool you. The…read morerooms are clean, the staff is so kind, and the breakfast is great.

Great location downtown within walking distance of anything needed. Street parking or garage up…read morethe road if needed. Different concept with no front desk staff and enjoy it. This is the second time I have stayed and they are great with communication for instructions and access. The rooms are nice for an older building. Yes there may be a few character items within an old building, but for me that is part of the experience! Comfortable beds, clean and quiet during my stay to enjoy an awesome night of rest.

Terrible Service! They took over $1,800.00 dollars from a disabled veteran who couldn't no longer…read moremake it to the reservation due to the disability worsening. They did not care and did not give the disabled veteran a refund. Scam mentality & not a good business ethically. They also wouldn't release information such as business agent contact information for litigation purposes. Wrong, illegal, and this hotel will still be reported to the courts. (January 2026 Occurrence With Statute of Limitations) P.S. Out of all the hotels in Bangor, go to one that doesn't treat individuals like this. Especially disabled veterans.

1) Nice building - I liked the decorations! There were rocking chairs made out of old lobster…read moretraps. It was really cute. 2) The rooms used real keys - much better than cards that de-magnetize 3) Room was huge, bed was comfy. Not new, but better than I thought it would be 4) Breakfast was good and extensive: Waffles with berry syrup and whipped cream, bagels, muffins, hard boiled eggs, yogurt, cereal. The coffee was meh, but the juice machine has lots of choices, including raspberry tea. 5) Only complaint was the shower. It was really hard to adjust the temperature because the dial turned 360 degrees.

Room was not as pictured. Small, carpet moist, ceiling in disrepair. And BED BUGS. Nasty. Left at…read more2 am.

One of the first things I do when arriving at my hotel room is check the air filters on the HVAC…read more(if accessible). This is partly because I want to know what I'm breathing in a sealed room and partly because it gives me an indicator of the maintenance level of the facility. On several occasions, the filters have been so filthy that I have washed them in the shower. However, I have never seen air filters as clean as at this Hampton Inn. Either these folks are really good at maintenance or this machine was installed quite recently. I'll give them the benefit of the doubt and award them 5 stars for facility maintenance. However, I have to dock them star for not offering us bottled water when we arrived, which is usual for an Honor members at Hampton Inns. They also didn't have any water for sale in cooler, just soda. We were parched and had to drink unknown tap water in a strange city. The next day, as I sat reading in the lobby and saw another couple check in, they were offered water. So, it's not that this Hampton Inn doesn't provided water, just not to me. Other than these two deviations, this was just like every other Hampton Inn, which is good and which is why I stay there.

I have stayed at many Hampton Inns across the country and my experience has been very similar and…read morepositive most of the time. Staff is always friendly, willing to help and always greet you when you come into the lobby. The continental breakfast is a big reason why I choose Hampton along with the more affordable accommodations compared to other Hilton brands. The experience was no different for the Hampton Inn and Bangor with the exception of the wait time to get our room. Check-In is as 3:00pm and my family and I were not able to get into the room till 4:00pm. I am a Hilton Honors member, checked in the day before and despite all that effort spent an hour in the lobby area waiting for the room to be ready. Non-Hilton members were walking into the lobby whose rooms were ready. I know this because the front desk staff asked them if they would be interested in becoming members during their check-in process. We eventually got up to around room 1 hour later, but only because I got notification on my phone of my digital key being ready. The staff was not the one's who notified us. When I provided my feedback in their email survey, I got the typical response that said sorry and they hope we give them another chance, but my feedback will help improve. They did nothing to compensate me for the 1 hour less of room time I got but paid for. I can empathize with businesses who are short-staffed and the difficulty of hiring quality individuals to fill key customer-facing roles or support staff who make up all the other departments who make a business like a hotel function from day-to-day. I work for a bank, and we too have difficulty hiring quality talent or those willing to go above and beyond just the expected responsibilities.