I have stayed at many Hampton Inns across the country and my experience has been very similar and positive most of the time. Staff is always friendly, willing to help and always greet you when you come into the lobby. The continental breakfast is a big reason why I choose Hampton along with the more affordable accommodations compared to other Hilton brands. The experience was no different for the Hampton Inn and Bangor with the exception of the wait time to get our room. Check-In is as 3:00pm and my family and I were not able to get into the room till 4:00pm. I am a Hilton Honors member, checked in the day before and despite all that effort spent an hour in the lobby area waiting for the room to be ready. Non-Hilton members were walking into the lobby whose rooms were ready. I know this because the front desk staff asked them if they would be interested in becoming members during their check-in process. We eventually got up to around room 1 hour later, but only because I got notification on my phone of my digital key being ready. The staff was not the one's who notified us. When I provided my feedback in their email survey, I got the typical response that said sorry and they hope we give them another chance, but my feedback will help improve. They did nothing to compensate me for the 1 hour less of room time I got but paid for. I can empathize with businesses who are short-staffed and the difficulty of hiring quality individuals to fill key customer-facing roles or support staff who make up all the other departments who make a business like a hotel function from day-to-day. I work for a bank, and we too have difficulty hiring quality talent or those willing to go above and beyond just the expected responsibilities. read more

Hampton Inn Bangor - Lounge area for continental breakfast. - Hotels Near Me - Bangor, Maine

See all

We stopped off here while on our way to Canada. It happened to be half way from where we were vacationing in NH and where we wanted to go in Canada. We were very tired and pretty much crashed when we got here. But, the next morning on our way out of town we stopped off at Stephen Kings house (about 5 miles away) for pictures. That was a highlight. Then we stopped off at an old bakery and convenience store in Brewer, just down the road a couple of miles. On our way back out of Canada we booked this hotel again. It is one of the cheapest of the Hilton family in the area and we actually booked the same room again. This time I was a little more alert and noticed that they had Netflix! After traveling for almost 3 weeks I was having a little Netflix withdrawal. I got excited and my husband, who had a restaurant picked out for dinner laughed and said "I guess that means we're eating pizza in tonight". YES! This is one of the nicer Hampton Inns we have stayed at. It has a walkin shower and a higher toilet-both helpful when you have an injured hip and knee. The breakfast were good too. read more

Very clean and friendly staff. I also appreciate that the young man at the desk at check in , Dylan showed me my room number verses announcing it. That's huge for a woman traveling by herself and much appreciated. read more

One of the first things I do when arriving at my hotel room is check the air filters on the HVAC (if accessible). This is partly because I want to know what I'm breathing in a sealed room and partly because it gives me an indicator of the maintenance level of the facility. On several occasions, the filters have been so filthy that I have washed them in the shower. However, I have never seen air filters as clean as at this Hampton Inn. Either these folks are really good at maintenance or this machine was installed quite recently. I'll give them the benefit of the doubt and award them 5 stars for facility maintenance. However, I have to dock them star for not offering us bottled water when we arrived, which is usual for an Honor members at Hampton Inns. They also didn't have any water for sale in cooler, just soda. We were parched and had to drink unknown tap water in a strange city. The next day, as I sat reading in the lobby and saw another couple check in, they were offered water. So, it's not that this Hampton Inn doesn't provided water, just not to me. Other than these two deviations, this was just like every other Hampton Inn, which is good and which is why I stay there. read more

Nice hotel, good staff, clean and the climate control was excellent. The breakfast was ok, nothing great, but had some options on the self serve front. It would be nicer if the restaurant/lounge could be open for drinks at some point. I did ask to have my receipt emailed, and even checked a second time when we walked out. No such luck, I had to download it from the HHonors website. Overall, not a bad place to stay at a reasonable price. read more

We stayed here to split up our drive to Mount Desert Island. We had a pleasant stay. It seemed recently built and clean. Rooms were nice and as advertised. It was quiet and good for sleeping. Complimentary breakfast. Would recommend. read more

See all

This was our 2nd stay here. First was fine although there was some mixup with a cancellation we had to make due to Hurricane Lee. 2nd stay was abysmal. Arrived after a long drive from Canada. Room smelled like a dog. Husband thought was just musty. Laid down to take a nap and woke up covered in bites. The bed was flea infested. After closer inspection it appeared someone let their dog sleep on the bed. Pillows smelled and sheets were dirty. They moved us to a "suite" which was just a handicap accessible room that had barely any water pressure out of the handheld shower. Very very dissatisfied and felt we should not have been charged for the stay. Disgusting!! read more

Overall it's a very nice place. Rooms are clean and staff is friendly. However there was repeated confusion at the front desk. When we tried checking in we had to place a phone call to get the original credit card number from the deposit; in the process the front desk attendant just walked away without informing the next attendant what was going on. This led to us not getting our keycards without having to ask. That was not such an issue until we attempted to get onto the hotel's wifi service and had to call the front desk for help because he never checked us in! On the second night our keycards wouldn't work; come to find out it was because we were checked out for some odd reason. Not a bad place but they definitely could use some help with their front desk service and keeping the customer experience smooth and hassle-free. read more

The rooms are clean. The check-in was fine though did not receive any welcome gift. It's nice to get free breakfast. It was what one would expect. The employees staffing the breakfast were clearly working hard. The Wi-Fi sucks and the television lineup is minimal. This morning, while I was still sleeping, an employee began vacuuming the hall outside my door. Cigarette butts litter the grounds. It's disgusting. The hotel is decent enough but nothing outstanding. read more

First off, this hotel offered the most reasonable price around, and the young man at the front desk offered us the managers discount as well. Rooms are exceptionally clean, and the beds are so comfortable. They have a lovely pool at hot tub, and the hot breakfast was so good. I highly recommend this hotel if you are stopping in Bangor, it is in a great location. read more

Best Hampton Inn that I have ever stayed in, having stayed in numerous in various states. Kind staff, big rooms, and super clean with a great pool and fitness room. read more

Very, very clean! Seemed to be a new and/or very well kept building. Breakfast was wonderful and fresh. Staff was considerate and polite. Rooms were quite large, and the bathroom was spotless. I felt like I was the first person to ever use the bed linens and towels because they were so clean and white! read more

New and clean. There was a minor issue with temperature in fitness center, and management immediately dealt with it.

Located in a rather weird location, this Hampton Inn is tucked behind an auto dealership across from another Hilton. We stayed in the Marriott Courtyard previously, which is in a random plaza with a Skate Park across the road. Aside from location, which wasn't so bad as it provided convenient access to the highway, the HI was a win all around. Check in was quick and painless. We arrived at 10pm and though the front desk was friendly, I felt that they could have been more professional. There were 3 of them at the front and a joke here and there is great, but the goofing off was a bit much. The room was EXTREMELY spacious! I could have pulled out the sofa bed and put in another queen with room to spare. The room was clean and everything was rather new. The bed was a bit firm for a normal person, but I'm wonky so the firm bed was A-OK with me. Towels were average, not the soft thick towels that the Marriott chain provides. Bathroom size was also more than adequate. I did notice some mildew buildup on the corners next to the sliding glass doors. Not horrendous, but noticeable. Housekeeping also haphazardly threw the towels on the shelf and did not replace empty tissue bin. Again, nothing major, but it's the little things that turn it from average to great. The free breakfast was fab! The 3 ladies working breakfast were always moving and working hard to replenish items. Good selections and it was a nice touch to not see just scrambled eggs in the hot section. The nightly cookies were soft, perfectly round delicious morsels. The only complaint I had was they ran out quickly! read more

Hampton Inn Bangor - Hotels Near Me - Bangor, Maine

See all

Booked online for a Thursday night on our way to Canada thinking we were simply getting 2 queen beds for a reasonable price. We were very happy to see that there was also a pull out couch! Even better was that when we were going back through Bangor late Saturday night, we tried to get the same room, at the same rate, but was told it was not available, but that they could put us in a room with the couch and a king size bed. However, when we arrived, they had managed to get us the same room as on Thursday! What great service. Thank you Colby! Only down side was that the swimming pool was way too hot. Otherwise would be a 5 star review. read more

Lobby and gym look fine. But rooms are dark and oold, odor to room. Will not stay here again. read more

New hotel with clean rooms and a great staff. Nice gym and breakfast. read more

The Hotel was fantastic. They not only met all our needs but the general manager and asst manager went out of their to make sure our stay was the best it could be. We could not have been more thankful to them and all the staff. They worked with us to make sure we were comfortable. I cannot express how wonderful they made our trip. We have stayed there before and we will again. I highly recommend this particular hotel in over any other in the area. Clean, well taken care of, they treat you like family. read more

I was not very satisfied with my experience, on my third day at this hotel the cleaning service accidentally took one of my shirts in the process of cleaning the room and it was never returned to me even after many attempts to check the lost and found. read more

What a great little hotel! We were greeted every time we saw an employee. We were asked many times if everything was okay. The pool was good sized. The rooms were very clean and comfortable. Love that there is a mini fridge in the room. The breakfast had a lot to offer and was quite tasty! read more

The above-and-beyond a service here surpasses many 5 star hotels. It's a new hotel run awesomely, great breakfast buffet included in the price, and nice clean rooms. read more

very accommodating, delicious breakfast! Super fun and clean pool! Roll out and couch bed were not comfortable but otherwise very nice place! And Very very clean, from the sheets to the doors of the shower, the whole room was sparkly clean read more

This is a standard Hampton. The staff are very friendly, clean rooms, comfy beds and the free breakfast is awesome. The kids loved the pool. Free wifi. Lots of food and things to do near by. read more

No complaints whatsoever! I booked this hotel as a result of recommendations I received when visiting family at the University of Maine and I was very impressed. Our room and the general upkeep of the hotel was very clean and impressive. The selection of breakfast choices was great, especially considering we even went towards the tail end of the breakfast time! Staff was very friendly and greeted us each time we saw them. Mini fridge in the room was an added plus. I would absolutely recommend this hotel! read more

The beds were very comfortable. The place was immaculately clean. There is a wonderful swimming pool with a hot tub for relaxing. I would not consider staying any place else in Bangor. This is the spot. They're complementary breakfast is terrific with sausage French toast and waffles oatmeal and cold cereal. There's also lots of fruit. read more

A usual Hampton inn style. The pricing is a little high for what you get. The best part of the stay was the bartender, I don't remember her name but she was fantastic. read more

Worth more than cost. Gift given at checkin is nice and get as much as you can cs this will be your only opportunity. Gym is nice with towers. Pool is hot and nice too. Makeup remover provided. Room is huge for double bed. Overall it is nice read more

See all

Highly recommend. Huge room (2 queen beds plus sofa sleeper) with microwave and mini fridge. Front desk made an excellent dinner recommendation. Breakfast staff went out of their way to assist. Full breakfast selection even toward the end of the breakfast schedule. Coffee was unexpectedly good. read more

This is an excellent Hampton Inn. Very clean, great front desk, better than average breakfast, normal pool (but also has a whirlpool), and a convenient location. About an hour from Bar Harbor, ME. We stayed 2 nights and considered staying a third because it was the best hotel on our trip. read more

Friendly caretakers, great pool to place in and close enough to the store. Love the bed my favorite part, slept very well. Left my book and cash there and they were able to fed ex. Thanks Guys!! Kudos to your great staff. read more

These folks were Ah-MAY-ZING! Our flight in was late, we got checked in,moved to rooms in a flash. One of our party needed cough drops - they had 'em. We needed stamps, no problem. I needed bubble wrap (bringing home beer) and YES - they had bubble wrap! I'm not usually so needy, promise. Very clean, great breakfast, handy mini fridge in rooms, salt water pool. Will be back. read more

Very clean and spotless rooms ALWAYS! The front desk employees are always very friendly and willing to assist you in any way. I stay here every 3 months when I travel up for work. I highly recommend this hotel! read more

Nice place. Staff was super friendly. Gave me some great dinner recommendations. Wish I could remember names. I recommend highly and will go out of my way to stay there if I'm next in the area. read more

This is the one of the worst Hotels ever. Why? No where on their website does it say NO PETS. I always stay at Hampton Inn Hotels, and so when my sister in law booked our rooms she never asked about the policy. We arrived after a long drive to Bangor for a funeral the following day. Due to many events going on in Bangor, most hotels were booked up! We arrived and were told we could not stay there, because we have a Yorkie. They do not allow dogs, except "service" animals. I told her I would get a vet to send me a certificate showing he's a comfort animal. The manager wanted to know what it was he supposedly did for me. I said he provides comfort. She said, "well, we don't allow comfort animals". I showed them there is nothing on their website showing they have a no pets policy. They all were smug, and would not allow us to stay. While they did offer to provide a list of "Kennels" where our 8 pound dog could be "boarded", when I pressed for the list they would not provide it. Most people say, I should have simply not mentioned the dog. Since he's so small, and doesn't bark, no one would know. To this I say, no, I never do that. But, in the future from now on, I won't be so generous with sharing this information. This hotel put us in a great disadvantage. We had trouble finding a room, and when we did, it was at a dive. The only kind of hotels in Bangor that apparently take pets. I thought ALL Hampton Inn's were pet friendly! Well, the manager said, no, they are all independently operated and they can make their own rules! So much for customer service...I wish I could give them a 0 star, but I have to give them a 1 star. That's the lowest, and they are too! read more